Customer Reviews for Twin Lakes Body & Frame

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Twin Lakes Body & Frame

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Dennis L. on

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Kathleen Z. on

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HERBERT Z. on

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James W. on

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SHE WAS VERY HELPFUL AND BROUGHT TO OUR ATTENTION THE WRONG DROP OFF LOCATION AND SEVERE OVERCHARGE. SHE WAS ALSO VERY PLEASANT.

Michael B. on

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Joanna R. on

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ANDREW R. on

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Great family business and in our tiny corner of Idaho wonderful people and great service

Terry F. on

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It is a good location, but in need of cleaning up and being more business like, well, it isn't all that nice. But the man was nice.

jerry B. on

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Lucille B. on

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Debra N. on

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The office was filthy and I had to use the restroom because I had an hour drive there, it was disgusting!!! and there was no sink to was hands, gross! When I told the woman what had happened with the 2 hour trip to return the unit she offered no resolutions. I also did not appreciated having her political affiliation posted all over the office.

Corey B. on

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The return location was super nice and tried to help us the best she could. Poor lady got tied in the middle of a hot mess

alicia D. on

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Sherrie P. on

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Super friendly and helpful people

Dennis H. on

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I would only recommend this location if it is the most convenient for someone. The office was difficult to find, without a clear sign pointing the direction to the office door from the front of the building. Inside was cluttered and very dirty with barely a place to even stand! The personnel was helpful however.

Sabra S. on

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Sabra S. on

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Sabra S. on

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steve K. on

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stephen W. on

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Bart C. on

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Clerk was excellant but it is a real pain to rent from U-haul. I had tried to rent the previous week from a different location and after answering many questions on the phone and then even more at the pick up site, taking about 40 mins i was told i could not rent. Very very difficult to rent from U-haul, did not used to be that difficult.

Michael C. on

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The Service lady was nice but I found it disappointing that I called the day before with a specific trailer in mind and then when I arrived it wasn't ready and it took over a half hour to do the paperwork... Then I had to drive with her back to a snow cover unplowed lot to get the trailer in so doing even with snow tires I almost got stuck.... Needless to say it would of been nice to see the trailer up by the office allot closer than me having to go get in and almost getting stuck in the snow... what I found really disheartening is a chained up dog outside in the snow ... I am a dog guy and if your dog has to be chained up outside in the cold then you don't need to have a dog.... buy a cat ...

RON F. on

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Very friendly and good to deal with

Brandy A. on

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Maybe be more quick in processing information and giving the customer renting priority over other duties.

Gary M. on

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Jenni S. on

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Didn't deal with a personal (dropped off prior to opening) however the lot had easy access and ample parking.

Sabrina E. on

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Michael H. on

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Better Location and better selection of trucks. Should have kept Oldtown open.

Debbie M. on

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