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Joe C.
Customer Reviews for Twins Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing
mary W.I have nothing. Loved the customer service.
Amber C.Jeff, the owner of Twins was excellent.
James D.Customer satisfaction was handled so efficiently and with great care to me the customer. I am very pleased thank you
JENNY S.Jeffrey was so warm and helpful
JOHN J.The people at the location were top notch! The communication between the website and my phone was slow awkward and less than efficient.
Mark D.Jeff was great!!!
Phillip W.Great Customer Service. Even though it was below zero, they were fast and professional
William G.No improvements necessary! These guys were awesome, helped me out in a pinch. I'm a contractor and my dolly is on another site. I needed to move some appliances for a customer that day. Even though they had it rented for the next day, they let me rent it as long as I promised to bring it back that evening. I got my customer's appliances moved and returned the dolly shorty after they closed that day, win win for everyone!
CHRISTOPHER T.Could not ask to deal with anyone better than these people. Excellent and friendly service. A one.
GERRY C.Excellent customer service! These guys are the best!
WILLIAM G.Friendly and welcoming.
Shannon C.Again incredibly helpful and kind Awesome employees Would highly recommend
BRIAN D.Nothing.The garage and the people was easy to do business with.Good experience.The call from uhaul was very nice also.Thank you
LAWRENCE G.Very down-to-earth, friendly helpful people.
MARK S.Ensure U-Haul truck and trailer availability for customers in northern Aroostook County, Maine.
Michael B.i have rent 5 trailer in last three months no problem renting or returning any of them ,all worked as they should no problems
EDWARD B.Answered all my questions, helped me get mirrors set for me and got me going quickly.
Wanda F.We did tell the man at the Fort Kent U-Haul center how awful the Chuck job and we recommended that he test drive it before he rented out to anybody else. There was definitely something wrong with the seats bouncing the way they did for the entire trip almost 2000 miles
KENNETH H.Awesome people to deal with. Great experience overall.
DAVID A M.Very friendly service. Pleasant.
Conrad C.Overall excellent service!
JOHN H.I would urge you to double-, and triple-, check your mileage requirements. What they allotted, and what I needed, was slightly off. THIS WAS MY FAULT, NOT U-HAUL'S. Still, don't ask your girlfriend, look for yourself. Cost me 25 bucks on a 1400-mile journey; Big deal. Again, that was my fault; not U-Haul's. I know without researching that enough mileage would have been given had I asked; but I was told a number by my ex-girlfriend that was 300 miles too short, so U-Haul actually gave me a couple hundred miles more than I needed (or thought I needed). Not their fault. Just check, and double and triple check your mileage. I needed a fifteen-foot truck. They gave me a 20-foot for the same price. Luxury. It was comfy. It ran perfectly. I got 10.5 mpg overall, and sometimes more (and less - I had to drive across Pennysyvania). I am - for the second time in a year - completely satisfied with my business relationship with U-Haul. By the way, the we'll come and pick it mover types were muliples more. Many thousands. Do it yourself, folks. It's a bit of work, but well worth it. One mover (I can't recall which) was halfway reasonable, but, sitll, twice as much. And we still would have waited for the stuff to arrive. Bottom line? U-Haul = Okay.
Christopher Char H.I would urge you to double-, and triple-, check your mileage requirements. What they allotted, and what I needed, was slightly off. THIS WAS MY FAULT, NOT U-HAUL'S. Still, don't ask your girlfriend, look for yourself. Cost me 25 bucks on a 1400-mile journey; Big deal. Again, that was my fault; not U-Haul's. I know without researching that enough mileage would have been given had I asked; but I was told a number by my ex-girlfriend that was 300 miles too short, so U-Haul actually gave me a couple hundred miles more than I needed (or thought I needed). Not their fault. Just check, and double and triple check your mileage. I needed a fifteen-foot truck. They gave me a 20-foot for the same price. Luxury. It was comfy. It ran perfectly. I got 10.5 mpg overall, and sometimes more (and less - I had to drive across Pennysyvania). I am - for the second time in a year - completely satisfied with my business relationship with U-Haul. By the way, the we'll come and pick it mover types were muliples more. Many thousands. Do it yourself, folks. It's a bit of work, but well worth it. One mover (I can't recall which) was halfway reasonable, but, sitll, twice as much. And we still would have waited for the stuff to arrive. Bottom line? U-Haul = Okay.
CHRISTOPHER CHAR H.Keep up the great work
STAR B.Twins service was very cordial and accommodating. The tank was full, the cab and cargo box were better than broom clean. They walked thru the features of they truck and even made sure the side mirrors were adjusted for me. Thank you.
JOHN M.Everything went off without a hitch. It took 15 min. to do the contract & hook-up to the 5X8 we rented. The best service anywhere is @ Twin's Service Station in Fort Kent, ME. 04743.
JUDY J.Only gone 15 min , you could cut me a price break ?
WAYNE P.It was Sunday so it was closed and there was no direction as where to park the truck, if it was clean enough
Wanda T.Customer service was great
ONIQUEKY S.Twins provides efficient, competent and friendly service. They are an excellent crew.
ANDREW B.Awesome people to take care of your moving needs
ROSE M.Great service!
Joshua G.Outside cleanlinessxof vehicles could be bettet when renting them
ROBERT D.Great and friendly service
Glen M.Jeffrey was excellent!!
JEFFREY H.The app cause a delay which messed up my whole moving day
CHRISTOPHER B.Not good costumer service on the 800 number very rude and un friendly
DAVID W.We got charged for fuel and we there was plenty to a quarter tank in it. Rip off
Chantal L.Friendly service, had the equipment that I needed. Will go back in the future.
Charles W.The employee was very helpful in getting me on my way and was happy to show me how to load my car on the transport.
LANCE E D.The service was great, easy return. Nice people to deal with!
GENE O.We received excellent service and the truck was comfortable and clean. I think the man's name was Jeff, who helped us. He was so nice and made sure all our questions were answered. Moving can be a very stressful time and Jeff helped make the whole thing much easier. I would recommend UHaul to all my friends.
KENNETH H.Jeff and Dick always have their equipment squared away and are good people to do business with.
Cecil H.