STEVEN H.
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Customer Reviews for Twins Service
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Twins Service
Glen M.
Great and friendly service
JEFFREY H.
Jeffrey was excellent!!
CHRISTOPHER B.
The app cause a delay which messed up my whole moving day
DAVID W.
Not good costumer service on the 800 number very rude and un friendly
Chantal L.
We got charged for fuel and we there was plenty to a quarter tank in it. Rip off
Charles W.
Friendly service, had the equipment that I needed. Will go back in the future.
LANCE E D.
The employee was very helpful in getting me on my way and was happy to show me how to load my car on the transport.
GENE O.
The service was great, easy return. Nice people to deal with!
KENNETH H.
We received excellent service and the truck was comfortable and clean. I think the man's name was Jeff, who helped us. He was so nice and made sure all our questions were answered. Moving can be a very stressful time and Jeff helped make the whole thing much easier. I would recommend UHaul to all my friends.
Cecil H.
Jeff and Dick always have their equipment squared away and are good people to do business with.
Tony R.
Jeffery was more than helpful. Thanks again.
LAURELIE D.
It was very good. Jeff was very helpful and thorough about all workings of the truck. Thankyou
MARSHA W.
Very accomidating and excellent customer service!
Clyde L.
Very friendly and capable dealt!!
Jason T.
Good drop off point.
STEVE S.
Not have a u haul in a other business dealing with there neededs but I'm from the city out here seems everyone has many hats
Andrew M.
Overall great service!
VINCENT M.
Very personable, easy to use, and overall good experience and great price!
Ethel J.
Service was the BEST! I would highly recommend Twins Service.
Ralph G.
The personnel at the Fort Kent location did everything right, just keep doing what you do.
Jerry H.
The check-in process was not easy and took a long time. The truck ran fine, but leaked in the "Mom's attic" section, so stuff got wet.
BRIAN P K.
Best place I have ever rented from!
Steven W.
excellent experience, An employee (very nice and friendly) came out right away and inspected everything, got the car off the dolly and we were out of there in just a few min.
PIERRE T.
That's a really good place the people is ??
Carla P.
We got the truck dirty and it smelled. When we went to return it, we got docked because of this.
Randy R.
Truck leaked in two different areas, "mother's attic " had water in it, and approx. half way back the roof had a small leak ( someone had repaired it with metal tape and it leaked ). On the drivers side of the tow dolly, the strap continued to loosen approx. 8 times, and once it had completely come loose and was dragging on the ground. This trip cost me over $2,600 for the vehicle ( not including gas). THIS WILL BE THE VERY LAST TIME I WILL RENT A U-HAUL VEHICLE.
Anthony H.
Great service very pleasant.
PAULA A H.
They were very helpful with everything. Thank you for all your help.
Ken G.
Great and quick service.
CECIL B JR H.
Jeff is always excellent to deal with, sets everything up, explains everything, and is always pleasant.
Glenn B.
great people!! pleasure doing business with!! very professional
vernon e O.
Twins is the best, they always have been.
DANIEL G.
Better access with debit cards
PATRICK G B.
Like to see pickups and vans there.
Tony M.
Truck had issues and the guy put a 100 roller deposit on my debit card.
daniel S.
The drop off location is an automobile service station; cleanliness does not apply.
Lisa R.
I will be sending a letter to UHaul detailing why I will not recommend this -- or any -- UHaul location to a friend. It's not the location that was the problem. The people in Sanford and Fort Kent were fine. My multiple problems have been with the UHaul company.
Melanie C.
Jeff cares about his customers and all the guys there are amazing
Lisa R.
The drop-off location is conveniently located in Fort Kent, but not well lit.
HENRY D.
I have used Twins Garage for Uhaul several times. I am always satisfied, especially with Jeff who is always very helpful to me and to other UHaul customers.
Brad H.
Seems that only one person understands the uhaul software and website. And he was not there. Others have little clue. They ended up calling uhaul IT to complete the rental. Took 45 minutes.
KEVIN D.
For each rental truck should come with two blankets and if customers want more then the pay for the extra
Charles W.
Good job
kyle e M.
More trucks at more locations had to go hour out of my way to grab the truck
HENRY D.
Just keep up the good work.
STANLEY F.
The folks at Twins are the best!
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