Customer Reviews for Twins Service
(U-Haul Neighborhood Dealer)

281 reviews

67 Market St   Fort Kent, ME 04743
(Rt 11 & 161)

(207) 834-2060

Location Hours

  • Mon-Fri: 7 am - 4:30 pm
  • Sat: 7 am - 11:30 am
  • Sun: Closed

Services at this Location:

Contact Us

(207) 834-2060

67 Market St
Fort Kent, ME 04743
(Rt 11 & 161)

Services at this Location:

Location Hours

  • Mon-Fri: 7 am - 4:30 pm
  • Sat: 7 am - 11:30 am
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

bret S. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM G. 
Rating:
5.0

Very friendly service. Pleasant.

Conrad C. 
Rating:
5.0

Overall excellent service!

JOHN H. 
Rating:
5.0

I would urge you to double-, and triple-, check your mileage requirements. What they allotted, and what I needed, was slightly off. THIS WAS MY FAULT, NOT U-HAUL'S. Still, don't ask your girlfriend, look for yourself. Cost me 25 bucks on a 1400-mile journey; Big deal. Again, that was my fault; not U-Haul's. I know without researching that enough mileage would have been given had I asked; but I was told a number by my ex-girlfriend that was 300 miles too short, so U-Haul actually gave me a couple hundred miles more than I needed (or thought I needed). Not their fault. Just check, and double and triple check your mileage. I needed a fifteen-foot truck. They gave me a 20-foot for the same price. Luxury. It was comfy. It ran perfectly. I got 10.5 mpg overall, and sometimes more (and less - I had to drive across Pennysyvania). I am - for the second time in a year - completely satisfied with my business relationship with U-Haul. By the way, the we'll come and pick it mover types were muliples more. Many thousands. Do it yourself, folks. It's a bit of work, but well worth it. One mover (I can't recall which) was halfway reasonable, but, sitll, twice as much. And we still would have waited for the stuff to arrive. Bottom line? U-Haul = Okay.

Christopher Char H. 
Rating:
5.0

I would urge you to double-, and triple-, check your mileage requirements. What they allotted, and what I needed, was slightly off. THIS WAS MY FAULT, NOT U-HAUL'S. Still, don't ask your girlfriend, look for yourself. Cost me 25 bucks on a 1400-mile journey; Big deal. Again, that was my fault; not U-Haul's. I know without researching that enough mileage would have been given had I asked; but I was told a number by my ex-girlfriend that was 300 miles too short, so U-Haul actually gave me a couple hundred miles more than I needed (or thought I needed). Not their fault. Just check, and double and triple check your mileage. I needed a fifteen-foot truck. They gave me a 20-foot for the same price. Luxury. It was comfy. It ran perfectly. I got 10.5 mpg overall, and sometimes more (and less - I had to drive across Pennysyvania). I am - for the second time in a year - completely satisfied with my business relationship with U-Haul. By the way, the we'll come and pick it mover types were muliples more. Many thousands. Do it yourself, folks. It's a bit of work, but well worth it. One mover (I can't recall which) was halfway reasonable, but, sitll, twice as much. And we still would have waited for the stuff to arrive. Bottom line? U-Haul = Okay.

CHRISTOPHER CHAR H. 
Rating:
5.0

Keep up the great work

STAR B. 
Rating:
5.0

Twins service was very cordial and accommodating. The tank was full, the cab and cargo box were better than broom clean. They walked thru the features of they truck and even made sure the side mirrors were adjusted for me. Thank you.

JOHN M. 
Rating:
5.0

Everything went off without a hitch. It took 15 min. to do the contract & hook-up to the 5X8 we rented. The best service anywhere is @ Twin's Service Station in Fort Kent, ME. 04743.

JUDY J. 
Rating:
5.0

Customer did not leave a comment.

JEREMYE H. 
Rating:
5.0

Customer did not leave a comment.

RHONDA S. 
Rating:
5.0

Customer did not leave a comment.

GREGORY D. 
Rating:
5.0

Customer did not leave a comment.

RODNEY S. 
Rating:
5.0

Customer did not leave a comment.

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

Peter A. 
Rating:
5.0

Only gone 15 min , you could cut me a price break ?

WAYNE P. 
Rating:
3.0

It was Sunday so it was closed and there was no direction as where to park the truck, if it was clean enough

Wanda T. 
Rating:
5.0

Customer service was great

ONIQUEKY S. 
Rating:
5.0

Customer did not leave a comment.

SONIA T. 
Rating:
5.0

Twins provides efficient, competent and friendly service. They are an excellent crew.

ANDREW B. 
Rating:
5.0

Customer did not leave a comment.

KAYLEB R. 
Rating:
5.0

Awesome people to take care of your moving needs

ROSE M. 
Rating:
5.0

Customer did not leave a comment.

Courtney C. 
Rating:
5.0

Great service!

Joshua G. 
Rating:
5.0

Outside cleanlinessxof vehicles could be bettet when renting them

ROBERT D. 
Rating:
4.0

Customer did not leave a comment.

STEVEN H. 
Rating:
5.0

Great and friendly service

Glen M. 
Rating:
5.0

Customer did not leave a comment.

ERIC S. 
Rating:
5.0

Customer did not leave a comment.

REBECCA M. 
Rating:
5.0

Customer did not leave a comment.

John O. 
Rating:
5.0

Customer did not leave a comment.

TIM H. 
Rating:
5.0

Jeffrey was excellent!!

JEFFREY H. 
Rating:
1.0

The app cause a delay which messed up my whole moving day

CHRISTOPHER B. 
Rating:
5.0

Customer did not leave a comment.

T RUSSELL S. 
Rating:
1.0

Not good costumer service on the 800 number very rude and un friendly

DAVID W. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

Lisa B. 
Rating:
4.0

We got charged for fuel and we there was plenty to a quarter tank in it. Rip off

Chantal L. 
Rating:
5.0

Customer did not leave a comment.

TODD H. 
Rating:
5.0

Customer did not leave a comment.

daniel S. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Customer did not leave a comment.

Daniel G. 
Rating:
5.0

Customer did not leave a comment.

ALAN B. 
Rating:
3.0

Customer did not leave a comment.

Allan N. 
Rating:
5.0

Friendly service, had the equipment that I needed. Will go back in the future.

Charles W. 
Rating:
5.0

Customer did not leave a comment.

TOSHA F. 
Rating:
5.0

Customer did not leave a comment.

GREGORY D. 
Rating:
4.0

Customer did not leave a comment.

JACOB M. 
Rating:
5.0

Customer did not leave a comment.

CECIL H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
5.0

Customer did not leave a comment.

ANDREW P M. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
4.0

Customer did not leave a comment.

Dennis W M. 
Rating:
5.0

Customer did not leave a comment.

KEVIN J D. 
Rating:
5.0

The employee was very helpful in getting me on my way and was happy to show me how to load my car on the transport.

LANCE E D. 
Rating:
5.0

Customer did not leave a comment.

Gary P. 
Rating:
5.0

The service was great, easy return. Nice people to deal with!

GENE O. 
Rating:
5.0

Customer did not leave a comment.

Scott M. 
Rating:
5.0

We received excellent service and the truck was comfortable and clean. I think the man's name was Jeff, who helped us. He was so nice and made sure all our questions were answered. Moving can be a very stressful time and Jeff helped make the whole thing much easier. I would recommend UHaul to all my friends.

KENNETH H. 
Rating:
5.0

Jeff and Dick always have their equipment squared away and are good people to do business with.

Cecil H. 
Rating:
5.0

Customer did not leave a comment.

GINETTE A. 
Rating:
5.0

Jeffery was more than helpful. Thanks again.

Tony R. 
Rating:
5.0

It was very good. Jeff was very helpful and thorough about all workings of the truck. Thankyou

LAURELIE D. 
Rating:
5.0

Very accomidating and excellent customer service!

MARSHA W. 
Rating:
5.0

Very friendly and capable dealt!!

Clyde L. 
Rating:
5.0

Good drop off point.

Jason T. 
Rating:
5.0

Not have a u haul in a other business dealing with there neededs but I'm from the city out here seems everyone has many hats

STEVE S. 
Rating:
5.0

Overall great service!

Andrew M. 
Rating:
5.0

Very personable, easy to use, and overall good experience and great price!

VINCENT M. 
Rating:
5.0

Service was the BEST! I would highly recommend Twins Service.

Ethel J. 
Rating:
5.0

The personnel at the Fort Kent location did everything right, just keep doing what you do.

Ralph G. 
Rating:
3.0

The check-in process was not easy and took a long time. The truck ran fine, but leaked in the "Mom's attic" section, so stuff got wet.

Jerry H. 
Rating:
5.0

Customer did not leave a comment.

DEREK V C. 
Rating:
3.0

Customer did not leave a comment.

Daniel D D. 
Rating:
5.0

Customer did not leave a comment.

Delmer O. 
Rating:
5.0

Best place I have ever rented from!

BRIAN P K. 
Rating:
4.0

Customer did not leave a comment.

ANNETTE D. 
Rating:
5.0

Customer did not leave a comment.

Cole L. 
Rating:
5.0

excellent experience, An employee (very nice and friendly) came out right away and inspected everything, got the car off the dolly and we were out of there in just a few min.

Steven W. 
Rating:
5.0

That's a really good place the people is ??

PIERRE T. 
Rating:
3.0

We got the truck dirty and it smelled. When we went to return it, we got docked because of this.

Carla P. 
Rating:
5.0

Customer did not leave a comment.

ALAN M. 
Rating:
5.0

Customer did not leave a comment.

Thomas M. 
Rating:
2.0

Truck leaked in two different areas, "mother's attic " had water in it, and approx. half way back the roof had a small leak ( someone had repaired it with metal tape and it leaked ). On the drivers side of the tow dolly, the strap continued to loosen approx. 8 times, and once it had completely come loose and was dragging on the ground. This trip cost me over $2,600 for the vehicle ( not including gas). THIS WILL BE THE VERY LAST TIME I WILL RENT A U-HAUL VEHICLE.

Randy R. 
Rating:
5.0

Customer did not leave a comment.

Danford S. 
Rating:
5.0

Great service very pleasant.

Anthony H. 
Rating:
5.0

Customer did not leave a comment.

DENNIS M. 
Rating:
5.0

Customer did not leave a comment.

Daniel P. 
Rating:
4.0

Customer did not leave a comment.

Jesse D B. 
Rating:
4.0

Customer did not leave a comment.

GLEN C. 
Rating:
5.0

They were very helpful with everything. Thank you for all your help.

PAULA A H. 
Rating:
5.0

Customer did not leave a comment.

CLINTON J D. 
Rating:
5.0

Great and quick service.

Ken G. 
Rating:
5.0

Jeff is always excellent to deal with, sets everything up, explains everything, and is always pleasant.

CECIL B JR H. 
Rating:
4.0

Customer did not leave a comment.

JASON A D. 
Rating:
5.0

Customer did not leave a comment.

ROGER A M. 
Rating:
5.0

Customer did not leave a comment.

tasha B. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

William B G. 
Rating:
5.0

great people!! pleasure doing business with!! very professional

Glenn B. 
No reviews have been submitted for this location.

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