Customer did not leave a comment.Jeremy G.
Customer Reviews for Two Notch Mart
(U-Haul Neighborhood Dealer)
Columbia, SC 29223
Services at this Location:
- Mon–Sat7 am–7 pm
- Sunday7 am–2 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Ac in truck did not work.Michel L.
Customer did not leave a comment.Fulvio C.
Customer did not leave a comment.Kevin B.
Customer did not leave a comment.Trevor C.
Customer did not leave a comment.Danny K.
Customer did not leave a comment.PATRICK M.
Check the equipment before the customer gets it.. to make sure everything matches up correctly with all paperworkâ€¦.YVONNE S.
check the trucks and make sure everything works. I had no Air-conditionedRobert R.
Janki and his wife make the experience smooth and effortless. I'll send as many customers as I can.Maria Q.
Customer did not leave a comment.darian A.
Great service and timely help. The only issue we had was probably out of their control as the back storage area smelled of strong gasoline fumes and the interior smelled like Marijuana had been smoked in it. An ozone machine would probably help to removed these smells before handing off to the next customer.Christopher J.
Customer did not leave a comment.Timothy M.
So far, i don't think anything needs to be changed.William T.
Customer did not leave a comment.Roger F.
Staff as super nice. I had no issues at all.debra B.
Customer did not leave a comment.Ernest W.
Customer did not leave a comment.Craig L.
Customer did not leave a comment.BRETT W.
Super nice and helpful folksBelinda P.
No wait. No problem. Very nice staff always 🙂Shanta R.
Customer did not leave a comment.CALVIN M.
None.. customer service on this location was excellentCesar S.
Great equipment and customer service.Marcus C.
Customer did not leave a comment.Marvin C.
Customer did not leave a comment.Linda N.
Great serviceParag P.
Customer did not leave a comment.vanessa L.
Customer did not leave a comment.Parag P.
I was charged an extra day for returning the truck after 11:00 am. I was told at the renting agency in Hiawassee that I needed to return the truck before 1:00 PM ( my pickup time) to avoid an extra charge. I did that yet was charged an extra day. When I tried to email the drop off manager the system would not allow my email to go through. This means I will have to make an extra trip there to resolve the issue.Sam D.
Customer did not leave a comment.Brandon P.
Mr Patel was friendly and helpful. Very easy to deal with and I highly recommend!!!GEORGE E.
Customer did not leave a comment.ERNEST W.
Customer did not leave a comment.JKen J.
Customer did not leave a comment.John G.
Customer did not leave a comment.LaShanique R.
Charged for damaged/missing mirror after being told I didn't need the extra insurance??? The rep at this location at least apologized but then said to go back to original location for further help?? Sigh....Will never use UHaul again. Please take before and after pictures people. Use your phones for covering your behind instead of showing it.Kaitlyn M.
The online process was complicated and time consuming. I'd probably only pick up a truck in person if I do it again. Online is supposed to speed things up - it didn't.Francis V.
The attendant did not speak English, which made picking up the truck difficult. I had to speak to a U-haul agent on the phone.Clifford S.
Customer did not leave a comment.India T.
The experience was greatMarcus W.
Customer did not leave a comment.Terry D.
Fantastic customer service.Mark B.
Customer did not leave a comment.Kathleen C.
Great customer service...so convinent no long waiting lines return was quick and easy....they know what they doing...great job guysParag P.
Customer did not leave a comment.Kerry C.
All is good!Amir B.
Customer did not leave a comment.VERNON S.
Rented to us overnight via phone then after coming in person was rushed to have back within 3 hours yet charged FULL PRICECHRISTOPHER W.
Customer did not leave a comment.Valerie R.
Customer did not leave a comment.Mike J.
The staff were helpful and friendly.Jason R.
They are very rude and they charge me extra money for no reason I will never ever go to this location againDEWAYNE G.
Customer did not leave a comment.Rebekah J.
Customer did not leave a comment.Alyessa B.
Customer did not leave a comment.KERRY A.
Customer did not leave a comment.Malachi A.
Customer did not leave a comment.RONALDO F.
They charged me $10 insurance which I clearly said that I did not want. We used the truck for less than an hour and only 6 miles. It was just what I needed but didn't appreciate that extra charge when I said NO.WENDY S.
Customer did not leave a comment.DARRELL P.
Customer did not leave a comment.TRACEY B.
So easy to rent from this guy. He was very professional and friendly. I would highly recommend renting from this establishment. Thumps up!!! Thank you again.CASSANDRA E.
Customer did not leave a comment.Peter B.
Customer did not leave a comment.JEFFERY K.
Customer did not leave a comment.CURTIS S.
Customer did not leave a comment.PHYLLIS M.
Customer did not leave a comment.Brittany P.
Customer did not leave a comment.Daniel L.
Customer did not leave a comment.Sharon V.
Customer did not leave a comment.DEVINCENT S.
The owners and operators of this very small U-Haul rental agency are absolutely the best! Their gas station is hands-down the best one in the entire two Notch northeast area. It sucks that in the two years I lived on that end of town I never had a reason to go to the Sunoco but, even though that I live downtown about 20 minutes away, I will be going there just to visit those people because they're fantastic individuals! They learned me after just one meeting and phone conversation. They really know how to be part of a neighborhood community. I really could go on! Can't recommend this place any more than I have, unless you tempted me just a little bit tahahahaLANE A.
Drivers window visor was broken. Hangs down and blocks view. Needs to be repaired.JOHN T.
Best customer service ...janki really made it so easy and convenient for the pick up..brilliant way of handling the gas station and the uhaul....hatsoff!!!Parag P.
It was quick and easy to get the truck and the attendant was very friendlyâ€¦ quick in and out !!BRIAN P.
Customer did not leave a comment.DONNA B.
Customer did not leave a comment.CINDY T.
Great customer service from the pick up location. Nicest people working there. Only issue is that there wasn't communication between online booking and the actual site in regards to supplies (boxes/mattress bags etc). If these things are out of stock at a location, don't have me pay for them up front... (this isn't a knock on the location, moreso the booking process)Samuel T.
Uhaul representative wasn't there, instead a man working the register assisted me. After waiting in line, I confirmed that this was the correct location and he told us to move the truck. We did. We completed check out online. Went back into the store waited in line to try in keys and he wanted us to say we turned in keys late, even after being there for 20 minutes. Along with that the store smelled like drugs and customer service was awful.Julio C.
Customer did not leave a comment.DERRICK S.
There were about 3 persons working there at the time I came in. I interacted with all three during the process of renting and returning the truck. As for being accommodating and professional, it depend on which one you interacted with. One man was quick and dismissive, another was a bland and another was more accommodation and a little more friendly (the female) than the other two. My suggestion is, if you are doing a Uhaul rental business along with another business (in this case a gas station) it shouldn't matter if you are not the one handling the Uhaul area, be kind and attentive when people mistakenly come to you rather than the person assigned for Uhaul. We don't know who is who, so talk to us rather than "point' to where we should go (the older man in the group pointed with his head to where I should go for Uhaul, without barely looking at me).D H.
Customer did not leave a comment.JACINDA O.
the self return online system gave error message constantly which resulted in lot of wasted time and mental anguish for me and my wife. none of the phone numbers written at the desk had any response and no option to leave a messageWAJAHAT M.
Parking was a little tough, but customer service was great. Very friendly staff, and quick with processing service !LAURA W.
I was charged for using 1.5 gallons of gas. The fuel gauge still said FULL. Did not appreciate that, after trying for 2.5 days to get in touch with you by phone to confirm pick up location, with absolutely NO ONE to pick up the phone. Not once!! I had to make an unnecessary trip to verify this information. That was upsetting and disappointingROY G.
Just perfect....PARAG P.
My overall experience with self help renting was good but I was very disappointed that I was charged full price despite turning the truck in a day early and with more gas than when I rented it. There should be some way to adjust the charges in cases such as this.Melani C.
Customer did not leave a comment.LYNDA K.
Great service fast and easyAnthony C.
Husband and wife operated locationâ€¦ super friendly and helpful. 2nd time renting from this location and very happy with the service and the trailer.DENNIS W.
The inside o the truck which was just return had a smell on the inside. I think time could have been spent to clean and freshen the inside of the rental.BIDDIEYA S.
Customer did not leave a comment.Kendrick W.
Customer did not leave a comment.DANA S.
Very friendly service. Will definitely use again.DENNIS W.
Customer did not leave a comment.ZEAVIS B.
It was very pleasant and the attendants were quick and informative.AMY W.
The staff was really helpful and accommodating. I was really pleased with their service.SANDY B.
Additional Services at this Location
We have the largest selection of new trucks!
Trailers & Towing
Our cargo and utility trailers start at $14.95!
We sell hundreds of products to make moving easier!