Customer Reviews for U Pack N Move
(U-Haul Neighborhood Dealer)

295 reviews

975 SW 71st Ave   North Lauderdale, FL 33068

(954) 720-1067

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: 8 am - 1 pm

Services at this Location:

Contact Us

(954) 720-1067

975 SW 71st Ave
North Lauderdale, FL 33068

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: 8 am - 1 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

santos E. 
Rating:
5.0

Customer did not leave a comment.

jason M. 
Rating:
5.0

Customer did not leave a comment.

Latonya G. 
Rating:
5.0

Customer did not leave a comment.

Winston A. 
Rating:
5.0

Thank you

gloria R. 
Rating:
5.0

Customer did not leave a comment.

Oskar H. 
Rating:
5.0

Customer did not leave a comment.

Richard L. 
Rating:
5.0

Customer did not leave a comment.

Luis B. 
Rating:
5.0

Customer did not leave a comment.

Nafisa K. 
Rating:
4.0

Customer did not leave a comment.

Freddy M. 
Rating:
5.0

Customer did not leave a comment.

Kenny A. 
Rating:
5.0

Customer did not leave a comment.

Ramona M. 
Rating:
5.0

Excellent service!!!

DERICK S. 
Rating:
5.0

Easy and friendly

Bernard R. 
Rating:
4.0

Customer did not leave a comment.

Omar M. 
Rating:
4.0

Customer did not leave a comment.

norah G. 
Rating:
5.0

Customer did not leave a comment.

Barbara W. 
Rating:
5.0

Best moving experience I could ask for. All due to the one man staff at Uhaul -71st Avenue in North Lauderdale FL. Great place!

Susan B. 
Rating:
5.0

Customer did not leave a comment.

patricia M. 
Rating:
5.0

Customer did not leave a comment.

kevin R. 
Rating:
5.0

Perfect

BERTIN N. 
Rating:
5.0

Customer did not leave a comment.

sherreka P. 
Rating:
5.0

Great customer service quick and fast

darrell G. 
Rating:
5.0

Robert at U/Pak offers an amazing u-haul experience!

GLENN C. 
Rating:
5.0

Customer did not leave a comment.

Duviel D. 
Rating:
5.0

No improvement needed. Always very efficient and excellent service received at U pack N move. Continue keeping it up.

Sean D. 
Rating:
4.0

Customer did not leave a comment.

Phillip B. 
Rating:
3.0

Customer did not leave a comment.

shavon H. 
Rating:
5.0

Customer did not leave a comment.

MANOJ H. 
Rating:
5.0

I rented a trailer last week from this location last week, when I dropped it off I stated that I would come in to make another reservation for the same trailer type trailer and told me that it was as good as done. An hour later I received confirmation for the trailer reservation. Great customer service from Robert.

Walter H. 
Rating:
5.0

Stay the same

obrian E. 
Rating:
5.0

Customer did not leave a comment.

Laura L. 
Rating:
5.0

Customer did not leave a comment.

Solomon D. 
Rating:
4.0

get back the ford vehicles

Edward N. 
Rating:
5.0

I was extremely impressed with The treatment u received from Robert! Very professional, knowledgeable and overall a really nice person. He made the UHaul experience enjoyable! 6x12 trailer was clean and in good shape. I highly recommend this location! Make sure you ask for Robert!

Russell B. 
Rating:
5.0

No matter what I have going on, renting a truck from this location is the only way to go. The owner is always ready to help and thanks you for checking out with him every time.

Diana M. 
Rating:
1.0

I arrived at the drop off point and the door was locked. On the door was a time of return of 12pm. It was 11:30 and my wife came to pick me up so I had the truck parked in front of the store so I left to get a sandwich at the Wendy's three miles away from the store. I was giving me order for lunch when the phone rang so I answered it. The person on the phone said very loudly, is this Jimmie. I answered yes it is and he said where are the keys to the truck. My reply was , in my pocket because the door was locked and I was grabbing a bite to eat. He started yelling about me not allowed to park where I parked and was going to have me towed. I told him I was about ten minutes away from eating and bringing the key back and checking the truck in. His reply was again that I was going to be towed. He said there was a sign on the window telling where to leave the keys. I took the keys back and looked on the door and window to the business. There were a lot of signs printed and taped to the window. One sign did say to put the keys in a drop box for after hours check in. 12 noon wasn't after closing hours as stated on the door. I also looked at the place I parked and it was a regular spot in front of the store. When I went in the guy wasn't friendly nor did he greet me so I stated to that there was no need to be that rude on the phone. His reply was get out of my store. I literally threw the keys on the counter and told him what he could do to himself. I'm 70+ years old and didn't deserve to put up with his arrogance or rudeness. I'm surprised that a company like uhaul would have someone like that working for them. I will never use your company, nor will anyone in my family, because of this one representative of your company. I am a business owner with 87 employees. If I found out one of my employees talked to a customer like this guy did, they would not be an employee anymore. Feel free to contact me if you want.

JIMMIE S. 
Rating:
3.0

Customer did not leave a comment.

Basil M. 
Rating:
5.0

Got me in and out in minutes

Michael G. 
Rating:
5.0

Service was great operator was efficient.

JOHN T. 
Rating:
5.0

Customer service is excellent.

Dahka C. 
Rating:
3.0

Customer did not leave a comment.

Maria M. 
Rating:
5.0

Customer did not leave a comment.

Gregory E. 
Rating:
5.0

Nothing i can think off , robert seems to have it properly under control there and always goes out of his way to accomodate me

RAHIL S. 
Rating:
5.0

Nothing. Robert is great

KIMBERLY E. 
Rating:
5.0

Customer did not leave a comment.

tasha Q. 
Rating:
5.0

Customer did not leave a comment.

Jasmine W. 
Rating:
5.0

Excellent customer service from Robert Graver.

JUAN S. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline S. 
Rating:
5.0

I will be back great 👍 customer service

Fred J. 
Rating:
5.0

Only location in 33068 that offers this kind of service ....

sean D. 
Rating:
4.0

Please wash and clean the vehicles.

teresa R. 
Rating:
3.0

The area behind the building where you pick up the trucks is a great place to get robbed. Very unsanitary. Dark. Poorly lit. Trucks are not maintained well

Trevor T. 
Rating:
5.0

Customer did not leave a comment.

Jaron H. 
Rating:
5.0

Customer did not leave a comment.

Allen S. 
Rating:
5.0

Customer did not leave a comment.

RAHIL S. 
Rating:
5.0

Customer did not leave a comment.

andrei G. 
Rating:
5.0

Customer did not leave a comment.

sean D. 
Rating:
5.0

Keep up the great work. Only place in 33068 I rent Uhaul from.

Sean D. 
Rating:
5.0

Staff is welcoming and helpful

Sean D. 
Rating:
5.0

Customer did not leave a comment.

Danielle P. 
Rating:
3.0

No interactions with any personnel, after hours drop off

Shawna-kay B. 
Rating:
4.0

Customer did not leave a comment.

Yogdra J. 
Rating:
5.0

Mr.Graves was very pleasant And polite.

Kameal B. 
Rating:
5.0

A great Uhaul experience in every way.

Scott W. 
Rating:
5.0

Customer did not leave a comment.

John T. 
Rating:
5.0

Customer did not leave a comment.

Lisa F. 
Rating:
5.0

Customer did not leave a comment.

Rahil S. 
Rating:
5.0

Professional and fast drop off

HOWARD T. 
Rating:
5.0

Very good.

Omoniyi A. 
Rating:
5.0

They were very helpful and very friendly. Definitely would recommend that location and rent again from there.

Rori M. 
Rating:
5.0

Customer did not leave a comment.

Jose R. 
Rating:
5.0

Th e best location go rent a uhaul

GLENN C. 
Rating:
5.0

Customer did not leave a comment.

Raul B. 
Rating:
5.0

Customer did not leave a comment.

Rocky S. 
Rating:
5.0

Customer did not leave a comment.

Rahil S. 
Rating:
5.0

I love that fast and friendly service.

vignier K. 
Rating:
5.0

This recent rental at I Pack N Move was perfect. As perfect as the last one last week and I suspect it will be as when I rent again in 2 weeks. Hands down the best experience I have been ever offered when renting a U Haul. Next rental I will travel out of my way to assure that my experience is consistently great.

GLENN C. 
Rating:
5.0

Great service!

Wendy T. 
Rating:
5.0

Customer did not leave a comment.

Malicka N. 
Rating:
5.0

Customer did not leave a comment.

Patricia D. 
Rating:
5.0

Customer did not leave a comment.

stephanie C. 
Rating:
5.0

Robert offered me one of the best experiences I have ever had when renting a uHaul and I have counted hundreds of times over the years. Robert was able to have the truck I was promised ready for pick up even sooner than I was told by Uhaul reservations. He was a delight to deal with and went far and beyond to offer me a reason to recommend his location. In fact I plan to rent another uHaul next week and call Robert tomorrow to make my reservation size I can expect to be treated well and to be guarenteed satisfaction. Kind regards Glenn Catapano

glenn C. 
Rating:
5.0

Customer did not leave a comment.

Keith C. 
Rating:
3.0

Truck was dirty. Check engine light came on as soon as we pulled out loaded for a 900 mile trip. AC QUIT. Had to turn off engine as soon as you stopped because AC would get hot then you had to wait 20-30 minutes for it to recover.

RALPH T. 
Rating:
5.0

The service here is so personalized they make sure you feel like family.

SEAN D. 
Rating:
5.0

Customer did not leave a comment.

DAVID L. 
Rating:
5.0

everything is ok

Marco P. 
Rating:
5.0

Customer did not leave a comment.

Henry W. 
Rating:
5.0

Customer did not leave a comment.

Florence P. 
Rating:
5.0

Everything was fine 🙂

Gloria L. 
Rating:
5.0

Customer did not leave a comment.

Alfred C. 
Rating:
5.0

Robert is super awesome. Always friendly and professional. Quick and easy rental process. Thank you Robert. You are the best always.

melissa W. 
Rating:
5.0

Nothing everything was great

TEJON ALBERT W. 
Rating:
5.0

Customer service was immaculate! Extremely great, no complaints

Gilbert M. 
Rating:
5.0

Give them the same service you give me,thanks a lot uhaul

chris W. 
Rating:
4.0

I really have no complain, was very satisfied with service at the⁹ location

rayon A. 
Rating:
5.0

Customer did not leave a comment.

Rahil S. 
Rating:
5.0

Customer did not leave a comment.

Kristel G. 
Rating:
5.0

Customer did not leave a comment.

ROHAN B. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top