Customer Reviews for U Pack N Move

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U Pack N Move

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Jessica S. on

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Alice K. on

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The person in charge,Robert, had excellent customer service skills and was very professional I would definitely recommend this location to others.

Angel H. on

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Everything was satisfactory I can't remember the reps name but he was awesome.

Vincent M. on

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AURELIA U. on

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Nothing I like the location with plenty parking space and the manager is very peoffesional Hardly recommended Thanks

Alicia G. on

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Not sure of his name, but the dude that works at this location was very kind and helpful. He made us a quick and easy process. Thanks again!

Edinco S. on

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cindy W. on

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Jennifer B. on

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The U-Haul Representative was very helpful and extremely nice!!

Keith F. on

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Jessica H. on

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Very friendly customer service good price good location

AURELIA U. on

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Robert is a very nice person and I'm very happy to keep running my business using His trucks and trailers Thanks

Latoya B. on

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Antonio D. on

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Lavonne C. on

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vasariah G. on

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jose N. on

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William C. on

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jose O. on

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Everything was good. Thanks Rob.

AURELIA U. on

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Nothing Robert i give me a great customer service and the place have plenty parking area

tamisha J. on

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Robert was quite helpful and explained all that I needed to know so I could understand easily.

Neville B. on

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Deborah P. on

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Benito H. on

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Danielle C. on

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yvonne D. on

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Very clean store and truck. The staff was very nice. Thank you.

Lawrence B. on

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William H. on

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JUAN C. on

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Robert was friendly and very helpful. Will use the service of this location again.

Lorna S. on

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locksley H. on

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Robert is the man very knowledgeable , an asset to uhaul. Great experience thanks.

Ian J. on

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I came to this location because the reviews were good. It’s clean, easy access, courteous, truck was clean, I’m glad I drove a little farther to this location.

racqueline H. on

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Laura M. on

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I will never use this I haul again. Not only is the place filthy but the customer service is horrendous. The truck had a slipping transmission that caused me extra tume and money to drive over 600 miles grime south Florida to Winston Salem guy begins counter cared more about furniture pads I never received that my safety or inconvenience of a faulty truck. I did not ask for forty something furniture pads and I did not get 40 some pads I was not refusing to return some ratty furniture pads I did not receive those pads. I received one bag with for pads. Whatever that sorry excuse for a check out guy would rather ignore I bought all possible insurance to cover any possible circumstance except theft from either store. Right now they are robbing me for blankets when I offered to pay for 4 that I received. Then first he told me I had to pay 5 dollars a bag for missing pads then he decided he wanted 6 dollars per missing pad. That’s stealing from customers who can’t prove either way. I will be disputing the entire bill now though my credit card company. If I haul is hurting for money maybe they should proper service their vehicles and treat customers as Value clients instead of calling them thieves and trying to pad there bottom line.

Carmen D. on

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orinthia C. on

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Abigail B. on

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Best U haul location hands down.

Vincent M. on

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Frank P. on

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The attendant at the office was very professional and courteous. He was on point with the rental pick up and the drop off. The equipment performed properly and served my needs as needed. Thank You

eli P. on

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