Location is a secondary business, no sign to indicate it’s a UHaul pick up location, no office or business to go into. Just the Uhaul truck we were picking up in the parking lot. Truck floor was covered in a sticky tar like substance, and agent had no interest in cleaning. In fact, agent wanted to do the pick up over the phone! A broken down box was provided to cover part of the truck floor. We ordered 24 blankets, and a box with 4 dirty blankets was offered. If we didn’t absolutely require the truck that morning, I would have contacted the area manager for a different rental location and vehicle.
Shannon M
Customer Reviews for U Ship Solutions
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They had just moved to this location, but someone was there to meet me and give me the keys. Truck was clean, and has tank was filled up! All good
Doug MBetter signs indicating the area is U-Haul affiliated
Cassandra T