Customer Reviews for U Stor Ridge Rd LLC
(U-Haul Neighborhood Dealer)

1,079 reviews

7215 Ridge Rd   Port Richey, FL 34668

(727) 847-1524

Office Hours

  • Mon-Fri: 8:30 am–6 pm
  • Sat: 9:30 am–4 pm
  • Sun: 10:30 am–2 pm

Services at this Location:

Contact Us

(727) 847-1524

7215 Ridge Rd
Port Richey, FL 34668

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–6 pm
  • Sat: 9:30 am–4 pm
  • Sun: 10:30 am–2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
2.0

Customer did not leave a comment.

cynthia s 
Rating:
5.0

Customer did not leave a comment.

TIFFANIE G 
Rating:
5.0

Customer did not leave a comment.

ANISIA V 
Rating:
5.0

Nothing this location runs like a champ

JEFFERY B 
Rating:
3.0

i drove 14 miles. I did not want to stop to get. a gallon of gas, otherwise, I was going to be over the 90 minute limit. Sadly, I was charged over $7 for the gallon. If I were to be refunded that amount, I would change my rating to excellent as the gas gauge barely moved. Thanks

Michelle H 
Rating:
5.0

Customer did not leave a comment.

SANDRA W 
Rating:
5.0

Above and beyond customer service!

JD H 
Rating:
5.0

Great customer service, have rented over the past.. very good location also.

PASQUALE L 
Rating:
5.0

Customer did not leave a comment.

SUZANNE M 
Rating:
5.0

The man we dealt with at the office was very nice and considerate. The pricing was reasonable.

KELLY G 
Rating:
5.0

Very friendly staff.

KEVIN A 
Rating:
5.0

The inside windows should be cleaned for safe driving

RICHARD B 
Rating:
5.0

Customer did not leave a comment.

DIJON M 
Rating:
5.0

Always great customer service! The managers are fast, friendly, and get you out the door quick! I highly recommend this facility for all your moving and storage needs!

JOHNNIE C 
Rating:
5.0

Best U-Haul experience! The managers were very friendly and got me out of the door fast! I highly recommend this location for all your U-Haul and storage needs!

JOHNNIE C 
Rating:
5.0

Nothing. Everything was great again. Smooth check in and all the staff are very friendly.

CHRISTOPHER M 
Rating:
5.0

Always great customer service! The managers are friendly and get you out the door quick!! I highly recommended this location for your truck rental and storage needs!

Johnnie C 
Rating:
5.0

Customer did not leave a comment.

Eric L 
Rating:
4.0

Customer did not leave a comment.

JOHN J 
Rating:
5.0

Excellent service in a very tough moment-Thanks Guys!

ROBERT K 
Rating:
5.0

Everything was handled wonderfully

CHISTOPHE M 
Rating:
1.0

They have rats!! When moving out of the storage unit there was rat droppings on my stuff!! Would never go back again!!

TRICIA H 
Rating:
5.0

The gentleman and his wife who operate this location were phenomenal! Great service and very informative, will definitely use this location in the future.

AJ B 
Rating:
5.0

Customer did not leave a comment.

SHARON S 
Rating:
5.0

Very friendly

ERICKA G 
Rating:
5.0

Customer did not leave a comment.

SEAN D 
Rating:
3.0

I dropped off after hours so I didn’t talk to anyone but I did receive the final statement early next morning which was appreciated.

Jessica R 
Rating:
5.0

Customer did not leave a comment.

Roger K 
Rating:
5.0

Customer did not leave a comment.

Danny D 
Rating:
5.0

Great customer se

Kimberly J 
Rating:
1.0

We rented a truck there, and then we were emptying out the storage and we weren't there maybe 10 minutes and Kevin told us to hurry up because he had a bunch of trucks coming. Our experience there would have been much better if Kevin wasn't such a dick..

Edward D 
Rating:
5.0

Customer did not leave a comment.

John R 
Rating:
5.0

This location is top notch! Great customer service, trucks are spotless, and they make the process super easy! I highly recommend this location for all your moving and storage needs!

Johnnie C 
Rating:
5.0

Customer did not leave a comment.

Christopher B 
Rating:
5.0

Always a pleasure doing business at this location. Easy going and awesome.

Charles C 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE D 
Rating:
5.0

There is nothing to improve. This was a great experience. Thank you so much for everything.

Doug H 
Rating:
5.0

Customer did not leave a comment.

Susan S 
Rating:
5.0

It went off without a hitch. Everything was ready to roll when I arrived and I got the immediate job of moving out of my storage unit done in two trips :-)

Robert B 
Rating:
5.0

Customer did not leave a comment.

Joseph B 
Rating:
5.0

Customer did not leave a comment.

LINDA L 
Rating:
5.0

Customer did not leave a comment.

Eric S 
Rating:
5.0

Customer did not leave a comment.

APLUS F 
Rating:
5.0

Customer did not leave a comment.

APLUS F 
Rating:
5.0

Customer did not leave a comment.

Reginald J 
Rating:
5.0

No comment

Dierdre D 
Rating:
5.0

Customer did not leave a comment.

Brent R 
Rating:
5.0

Customer did not leave a comment.

Charles F 
Rating:
5.0

Customer did not leave a comment.

APLUS F 
Rating:
5.0

Customer did not leave a comment.

Jordan P 
Rating:
1.0

They rented me a truck without air conditioning, with the driver's seat broken that blocked visibility on the road, making my 1 and a half hour round trip super dangerous. Plus, the driver's side charger is useless to charge cell phones or other devices.

JANICE M 
Rating:
5.0

Customer did not leave a comment.

Daniel S 
Rating:
5.0

Great service and very friendly.

Pasquale L 
Rating:
5.0

The customer service provided by this husband and wife team is excellent. I arrived with a trailer hitch attached to my vehicle but no ball mount. I purchased one from Wal-Mart and the husband happily put it on for me. I can't say enough about the service provided at this location. I highly recommend this location.

Deborah S 
Rating:
5.0

The entire process was seamless from the reservation process, to the pick-up and drop-off.

Lisa T 
Rating:
5.0

Very nice service people we had a great experience with them. Thanks

Isaac M 
Rating:
5.0

Customer did not leave a comment.

Theresa A 
Rating:
5.0

This location was very professional and clean. I would rather them over any other uhual location thank you guys for making my move less stressful U STOR!!!!

TIFFANY W 
Rating:
5.0

Customer did not leave a comment.

belinda m 
Rating:
5.0

The husband wife team working at this location are very personable and helpful.

Tina F 
Rating:
5.0

Great customer service and very nice staff to work with.

Jeffrey C 
Rating:
5.0

Customer did not leave a comment.

Terry B 
Rating:
5.0

Customer did not leave a comment.

Mike K 
Rating:
5.0

The location was great overall. The Equipment was clean but the maintenance on it was lacking. the tow/haul was stuck on. The truck took forever to shift. It had the “oil change needed” lit up.The driver seat was ripped. Overall the truck has seen better days.

Justin H 
Rating:
5.0

Customer did not leave a comment.

Domenic L 
Rating:
5.0

Customer did not leave a comment.

Mike F 
Rating:
5.0

Customer did not leave a comment.

DONALD W 
Rating:
5.0

We are always welcomed with a smile. The staff is great.

Teresa C 
Rating:
5.0

Customer did not leave a comment.

Eric S 
Rating:
5.0

I was thoroughly satisfied.

Jerry M 
Rating:
5.0

Nothing the service was awesome I rented 2 trucks in a week and both times the service was excellent

Richard C 
Rating:
5.0

Customer did not leave a comment.

Ashley M 
Rating:
5.0

Customer did not leave a comment.

Mark P 
Rating:
5.0

Customer did not leave a comment.

Linda F 
Rating:
5.0

Customer did not leave a comment.

Randy M 
Rating:
5.0

No need of improvements, husband and wife both welcome me and treated me very professional. Keep it 💯 👌

Roberto R 
Rating:
5.0

Customer did not leave a comment.

Joanne O 
Rating:
5.0

Customer did not leave a comment.

Thomas R 
Rating:
5.0

Customer did not leave a comment.

Amanda S 
Rating:
5.0

very friendly / nice and helpful. I will recommend this location to anyone that needs their service.

Bradford B 
Rating:
5.0

Customer did not leave a comment.

CARLO P 
Rating:
1.0

I was charged for furniture pads (x’s 2) and did not receive them. I would like a refund.

Christopher P 
Rating:
4.0

Customer did not leave a comment.

ROBERT n 
Rating:
5.0

Both of the sales associates were amazing.

Brishay W 
Rating:
5.0

Very friendly, and pleasant to work with.

Dallas C 
Rating:
5.0

Customer did not leave a comment.

antoinio r 
Rating:
4.0

Customer did not leave a comment.

Paul b 
Rating:
5.0

Couple were very nice and helpful. Truck very clean and in good condition. Would rent f3om them again no problems.

Jimmy D 
Rating:
5.0

Customer did not leave a comment.

GORDON W 
Rating:
5.0

The only issue I had was the mileage on the odometer didn’t coincide with the paperwork but it was all rectified.

Alfonsa J 
Rating:
5.0

Customer did not leave a comment.

Lisa A 
Rating:
4.0

Customer did not leave a comment.

Patrick Z 
Rating:
5.0

Customer did not leave a comment.

priscilla r 
Rating:
5.0

Customer did not leave a comment.

Jose S 
Rating:
5.0

Thank you for working with my schedule.

Dennis H 
Rating:
5.0

Excellent experience this time!!!

Susan I 
Rating:
4.0

Just keep up the good work

Anthony P 
Rating:
5.0

Customer did not leave a comment.

James C 
Rating:
5.0

Customer did not leave a comment.

Marty A 
Rating:
5.0

Customer did not leave a comment.

Sue R 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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