Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Wonderful reps working on that location, very respectful and helpful every step of the way .
LEONELLO L
Rating:
5.0
The whole drop off experience was smooth and wonderful.
David T
Rating:
5.0
Customer did not leave a comment.
JOE M
Rating:
5.0
Customer did not leave a comment.
LEONELLO L
Rating:
5.0
Customer did not leave a comment.
JOE M
Rating:
5.0
Customer did not leave a comment.
ALFRED J
Rating:
5.0
Customer did not leave a comment.
PAUL S
Rating:
5.0
Customer did not leave a comment.
FREDDY G
Rating:
5.0
Absolutely nothing needs improvement. The person who set up the reservation (over the phone) and secured for us our vehicle when we arrived was super helpful, pleasant, and a pleasure to deal with. One of the nicest experiences for us in a long time. The truck worked well, the price was fair, and we had no problems at all.
Dale and Noreen Forsythe
NOREEN F
Rating:
4.0
Customer did not leave a comment.
MICHAEL A
Rating:
4.0
Service was great and helpful
Thomas R
Rating:
5.0
Mrs Rachel is excellent
OMAR A
Rating:
5.0
Customer did not leave a comment.
VINCENT M
Rating:
5.0
Customer did not leave a comment.
GARY W
Rating:
5.0
Customer did not leave a comment.
JOEL L
Rating:
4.0
Customer did not leave a comment.
STEPHEN M
Rating:
5.0
Excellent!
QUELMI D
Rating:
5.0
Customer did not leave a comment.
Francisco G
Rating:
5.0
Customer did not leave a comment.
DONALD J
Rating:
5.0
Customer did not leave a comment.
RAYMOND A
Rating:
5.0
Customer did not leave a comment.
STEPHEN C
Rating:
5.0
Customer did not leave a comment.
JAMIE C
Rating:
5.0
Customer did not leave a comment.
JOEL L
Rating:
5.0
Very good all.
VAZGEN K
Rating:
5.0
The two women who work at your South Ave location are professional and are REAL people! They made U Haul feel like a local business … they made us feel like we were at home
Charles D
Rating:
5.0
Nothing, I was in and out and on my way quickly.
William G
Rating:
5.0
There was simply nothing that needed to be improved - everything was covered clearly and quickly - the truck was beautiful and clean as a whistle - I will definitely recommend this location to anyone that was within reasonable range .
jOHN F
Rating:
5.0
Customer did not leave a comment.
rosemarie a
Rating:
3.0
Customer did not leave a comment.
RICHARDO W
Rating:
5.0
A very well managed franchise.
MICHAELFRANCIS D
Rating:
5.0
Customer did not leave a comment.
JOSEPH S
Rating:
5.0
Customer did not leave a comment.
EDWARD M
Rating:
5.0
Customer did not leave a comment.
NESTOR G
Rating:
5.0
Customer did not leave a comment.
CHARLES S
Rating:
5.0
Very pleasant experience
Peter P
Rating:
5.0
The ladies that helped me were very friendly and helped me out a lot. They were happy to help me with anything I needed. I would definitely recommend this store to people.
Jennifer G
Rating:
5.0
Customer did not leave a comment.
Eren B
Rating:
5.0
Came for the rentals,
Loved the staff!
AWESOME EXPERIENCE 👌 👏 👍🏻 😍
Chris M
Rating:
5.0
Customer did not leave a comment.
JOEL M
Rating:
5.0
cannot say enough great things about the exceptional service. From the moment I called to inquire about the services to the time I returned the truck, every interaction with the team was professional, friendly, and helpful.
The truck was in great condition. The pick-up and drop-off process was quick and easy, and the staff was there to assist every step of the way.
Thank you.
Meirav Y
Rating:
5.0
Customer did not leave a comment.
Nick V
Rating:
5.0
Customer did not leave a comment.
Raymond A
Rating:
5.0
DO THE SAME THING!!!!
Chris M
Rating:
5.0
Customer did not leave a comment.
Andrew D
Rating:
5.0
All good
francscio l
Rating:
5.0
Customer did not leave a comment.
JOEL M
Rating:
5.0
Customer did not leave a comment.
Michael F
Rating:
5.0
Customer did not leave a comment.
Jonathan S
Rating:
5.0
Nothing everything was great
Catherine S
Rating:
5.0
Customer did not leave a comment.
Dominico H
Rating:
5.0
Customer did not leave a comment.
Craig G
Rating:
4.0
Customer did not leave a comment.
John r
Rating:
5.0
You guys don’t have to do anything. It was easy to do mobile and in person. Thank you guys for making it easy.
Rafael M
Rating:
5.0
Customer did not leave a comment.
IASIA G
Rating:
5.0
Customer did not leave a comment.
JOEL M
Rating:
5.0
Customer did not leave a comment.
Jeton K
Rating:
5.0
Customer did not leave a comment.
Salvatore M
Rating:
5.0
Customer did not leave a comment.
Chi H
Rating:
5.0
Customer did not leave a comment.
lauren m
Rating:
3.0
Customer did not leave a comment.
MOISE J
Rating:
5.0
Excellent customer service by Rachel
JOHN A
Rating:
5.0
Customer did not leave a comment.
SUSANA R
Rating:
5.0
Customer did not leave a comment.
KEVIN B
Rating:
5.0
Customer did not leave a comment.
LEONELLO L
Rating:
5.0
Kevin was a nice gentleman and made the process goes smooth. Would definitely recommend to friends and family.
Kamal d
Rating:
5.0
Some problems with the system but overall everything went well! Friendly supportive
erick a
Rating:
5.0
Customer did not leave a comment.
daniel h
Rating:
4.0
No problems except only knew of the location by passing by-tried on line -was told by an agent that reservations should be made at the location?but we didnt know about this location.
evelyn g
Rating:
5.0
Customer did not leave a comment.
Keeyona M
Rating:
5.0
They were very professional, courteous and helpful
David T
Rating:
5.0
Nothing everything was pretty much perfect from the van to the customer service it was an easy and seamless transaction and the young lady at the customer service counter was very nice. Would definetly recommend this location and will definetly return for all my uhaul or moving needs in the future. Keep up the great work!!
Vincent M
Rating:
5.0
I was happy with everything
GUY P
Rating:
4.0
staff was extremely helpful under a VERY stressful situation.
WOuld recommend to all
ANTOINETE P
Rating:
4.0
Very nice people, helpful truck?
Susan B
Rating:
4.0
Customer did not leave a comment.
Thomas B
Rating:
5.0
Customer did not leave a comment.
GLEN H
Rating:
5.0
My new go too when i am in town
Tony A
Rating:
4.0
I liked , but it need some improvement
MICHAEL I
Rating:
5.0
Customer did not leave a comment.
Lillian S
Rating:
5.0
Rachel was excellent. Very knowledgeable and pleasant. I would definitely recommend this location: I don’t think you can do anything to improve service at this location. Thanks
DOMENICK A
Rating:
5.0
Employees at the pickup location were very helpful and professional. They got me on my way fast and when I returned the vehicle, it was a seamless transaction.
Christopher C
Rating:
5.0
Customer did not leave a comment.
PETERL M
Rating:
5.0
Customer did not leave a comment.
cheryl z
Rating:
5.0
Customer did not leave a comment.
RICHARDL M
Rating:
5.0
Customer did not leave a comment.
RAYMOND G
Rating:
5.0
The lock was very hard to close. There was a smell of exhaust in the cabin. Had to ride with the window open. Steering was very loose.
