Customer Reviews for U-Box Moving & Storage of Concord

Rating:

5.0

Great experience, I would use again for my next move.

Rating:

3.0

The ubox got moved to concord without early notice and proper information. I booked the unloading movers package, but my movers didn’t receive any messages about the ubox got moved to the other sites. Even more ridiculous was I call the traffic, they didn’t even know that my ubox got moved! I had to ask them to check three times in order to get the correct info.

Rating:

5.0

Fabulous experience from communication all the way through delivery of pristine boxes-so clean and ready to go and pick up was amazing as well.. A+++++

Rating:

4.0

During our relocation from California to Oregon, we had five U-Boxes handled by four different U-Haul locations. I was worried that filling and storing three boxes and then getting two more a few months later would lead to confusion down the road, but U-Haul managed that without any trouble at all, except for a brief moment when one representative mistakenly told us that one of our boxes was sent to Texas! (Not true, thank heavens.) I especially praise the delivery drivers, who were prompt, courteous, and super competent, particularly when handling a very awkward road and driveway on the front end. Our belongings were stored for six months and made the journey to Oregon without damage. (We were also very careful with how we packed them.) The downsides were some exceedingly long phone wait times and communication mishaps with busy SF Bay Area U-Haul locations. This was not true on the other end of the trip -- props to U-Haul of Milwaukie for 100% quick and friendly response times. I would use U-Haul boxes again in the future. Doing so took some work, but it saved us a lot of money in storage and delivery fees.