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JIMMY C | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage at Beal Pkwy
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very helpful staff. Hooked up my trailer for me. Everyone in office, pleasant.
LYNN LMore clean on the windshield and the front bumper
Yiu HEverything was good and organized
Robert SAll staff was wonderful.
Andrea S | First ImpressionsGeorge is the best! Incredible customer service skills
mark e | Overall ExperienceEase of drop off. Quick and seamless process. Friendly staff
Karen STruck smelled like tobacco smoke.. I had a ramp from car transport come loose and was dragging down the highway and I got a huge burn on my palm from grabbing the hot metal to re insert the ramp. The truck wouldn't kick over 2 out of 6 tries and had to get the battery jumped at 11 pm at night. The windshield has some strange film on drivers side which did not help visibility. Overall I love uhaul but some locations are nor maintaining the cleanliness.
JESSICA Mloved
Miguel C | Overall ExperienceGeorge and his staff were excellent I would use thus location again.
Shantel C | Overall ExperienceGeorge the manager and his staff were all outstanding with great customer service! Appreciated their recommendations to make our moving process much better!
MICHELLE EStaff was able to walk me through the entire process and made my experience an excellent one! Thanks guys!!!!!
GERALD PAbsolutely nothing. Service was excellent from beginning to end!
SEAN CAGENT was very brash
CHARLES DWe drive all night to pickup a vehicle that broke down in Florida. The staff was very friendly and helpful.8
CRAIG WEveryone was great. Made this experience easy and felt welcome
ANDREW SThis lovation was great, staff was friendly and they gave me a great deal on my return. Would bring my business back to this location everytime. Ask for George
CHRISTIAN CFolks are always friendly & easy to work with
DAVID PWhen I had hardship they were beyond kind!
Rhonda M | Overall ExperienceThe lady at the Peavine location is a total nut case. She has zero customer service ability. I will never go back to that location and I will tell everyone I know to avoid using that uhaul location. She is extremely rude. She emailed us the location where we needed to drop off the trailer at. She also told us drop it off there or the police will arrest us. If that is the best service you can offer, you will be losing a lot of customers. When did you come up with the policy that a customer has to drop off the trailer we rented at the location you want us to drop it off at? If we use a different location we are subject to be arrested. If she is not a nut job I don't know what qualification is needed to be a nut job.
ROBERT WEverything was great!
LISA DExcellent
RHONDA MNice folks !!
STEPHEN SHope the man helped had a better day
ELSIA GCan’t think of anything, everything went through smoothly and I enjoyed my experience.
JOSEPH PNothing. Keep up the exceptional customer service.
BLAKE SWas told the vehicle we had would be able to tow another vehicle , turns out that was incorrect information. Had to then returned the trailer but still got charged even though we were unable to use it
BELVET MVery organized and tech was fast and helpful
kim aPlease get wifi. It is almost impossible to use the app at this location.
MATTHEW JGreat Customer Service very helpful with my Questions. The lobby had anything I needed for moving. clean restrooms.
JOHN FThe staff members were excellent especially the general manager who helped me out with the right storage for all my belongings
Kristopher P | Overall ExperienceYour customer service was exemplary and Heather was so kind and thoughtful! She has earned a raise! Whatever she is making isn't nearly enough!
WILLIAM GGeorge ( The Owner ) was very helpful and accommodating. Facility was clean and comfortable. Great customer service!
MARCOS A | First ImpressionsGeorge, the GM, was excellent. He was knowledgeable, efficient and extremely helpful. He has my highest recommendation.
PAUL FBest uhaul ever.. above and beyond
ANTHONY J | First Impressionstysm 😊
Joseph K | First ImpressionsI like to thank the workers for helping me thanks you guys
GERALD B | First ImpressionsThis team is awesome and efficient. They helped me so much and I really appreciate this store location. George is an amazing GM and serves his employees well. Thank you again for all your help :)
Celena H | Overall ExperienceEverything absolutely perfect!! Thanks
JAMES CI was in the location at Beal Parkway in Fort Walton Beach, FL several times within a week. The staff was very polite and helpful.
TAMMY PFantastic service. Nice to see there are still professional people who make you feel like they enjoy their job/business and that they appreciate you spending your money with them. I wish there were more people like the ones at this location.
JOHN IEveryone was so helpful when picking up the truck, and to dropping it off. Thank you.
MARK VVery professional and courteous staff
ROGER KVery nice and quick registration and pick up. Customer service is out of range just awesome 👍 I
Kristina kThe only saving grace was here locally returning the trailer, Doug at 631 Beal location assisted me while on the way home. Again, I had a 45' bus and was very accomodating on the logistics to get the trailer returned.
Art CGreat customer service
CHRISTOPHER EContinue to stay friendly and helpful
LEGRETTA AI’m so thankful for the help and support of Me. George and staff ! He is truly a great individual and I would’ve lost my unit had he not reached out to work with me on the issue ! A God send truly ! THANK YOU AGAIN XOXO
Dashaye w | Overall ExperienceExcellent customer service.
David WDJ is an asset to your company!
MARK WOwner was very helpful and nice
ROBERT LCustomer service agent was probably the most helpful I have dealt with. The car we hauled was very low, so he was detailed in what we needed.
THOMAS BThese guys went above and beyond. They checked to make sure my wiring was set up and flipped my hitch from a 2in drop to a 2in rise. They were incredibly friendly and helpful.
MICHAEL WFantastic Group of people over there. Highly recomended - Thanks for a first rate experience.
ROBERT RI was extremely disappointed that the 15' truck I had rented did NOT have cruise control, of course this was not noticed until the truck was loaded and I had already driven out of town. Also, there is an excessive engine noise when starting the vehicle no matter if it was warm or cold. There was also a brake problem, sound like a dragging brake on the passenger rear side. The vehicle only had 75k miles. I've rented U-haul vehicles about 5 times in the last 6 months and this was by far my worst experience. I will say that the counter person at this Fort Walton Beach location was very helpful when I was picking up the truck.
WALTER RExcellent service, very helpful, and knowledgeable! Thank you so much!
David T | First ImpressionsThe U-Haul representative assisting me the last two times is EXCELLENT!
WARREN NAlways good service
JASON SI did the mobile drop off and pickup, I’ve done this many times, in the app it says to park the vehicle somewhere safe, so I parked it where I picked it up. As I was dropping off the keys, I worked yelled at me asking where I put the truck, I let him know I put it back where I picked it up and he tried to tell me that I wasn’t supposed to do that. I kindly let him know that I followed the app instructions exactly, and he then laughed at me and said “The app didn’t say that” I then followed with “yes it did” and he continued to make rude smart remarks. Would just like for customer service representatives to not be rude!
Sophia MExcellent service and we thank you.
DARRELL OThe crew here George, Jocelyn, and Brandon all came through when I had to come down to Florida and help move my brother at the last minute. They were able to source and install a brand new tow Hitch on my Kia Carnival (of all vehicles) with a trailer and have me out the door in bout 1.5-2 hours. George even had to run to another store to get the hitch. Although the morning was quiet this team went out of their way to see that we had what we needed. Thank you guys!
ANTHONIE WVery polite and courteous
Carl EGreat experience! I ended up needing the truck an extra day due to my place not being ready upon my arrival. This location was friendly and happy to accomodate. I would recommend using these folks!
Cleo MDropped off truck no one checked out the truck. For mileage or damage which the mileage was below set mileage. No damage but while setting on the lot before someone inspected it something could happen. Would I been changed for that? This could of been done while I was my there thoughts.
KEVIN AThe staff was the greatest in the world the U-Haul company overall in Fort Walton Beach at that facility are the best that you guys have to offer!
Sostane B | Overall ExperienceThey unhitched the trailer and very professional. I would highly recommend this location.
Phillip SNo issues, thank you!
RACHID AIt was hard for me to put my things into storage and just leave them, but George the manager made everything feel better. I felt myself was secure and I could access it at any time and they overall experience was great.
donna b | Overall ExperienceExtremely friendly and knowledgeable staff! Even went so far is to make contact with customers to ensure safe will being during a hurricane. Thoroughly impressed and appreciate the care and thought of this locations employees towards their customers!
Nathanquise B | Overall ExperienceThe stuff is very knowledgeable and friendly.
KPINZOU T | Overall ExperienceGeorge and Lilli were incredible and thanks to them I am switching from Pentske to Uhual now. I have had issues with uhual in the past but thier location swayed me to give it one more shot. thank you George and Lilli and if I ever see you out, have a beer on me!
Michael S | Overall ExperienceVery fast service.
KPINZOU T | First ImpressionsAll the staff were very friendly and Professional I enjoyed the kind of treatment they give me and will recommend to my friends and family
REINALDO A | Overall ExperienceI received different answers when the phones rolled to “customer service “. The facility was great ! Manager, George Jaydin was extremely helpful and friendly. Worker, Jayden was extremely friendly and calming. Has to be the best experience I’ve had with a facility.
JAMES Y | Overall ExperienceVery friendly and helpful staff!
BETH H | Overall ExperienceGeorge, the manager, was awesome! He was very helpful and understanding. Helped me move out a stinky freezer when he didn't have to be physically involved but he did. Excellent service all around. Highly recommend.
Bruce F | Overall ExperienceThis facilities employees make this a unique place. I had spent several hours on the phone with U-Haul attempting to get information regarding our move; and, to my dismay, every call resulted with more confusion resulting from customer service giving different answers. I can’t give enough praise to GM, George Jadin and employee, Jaden. They were the kindest, knowledgeable about their store, and helpful.
JAMES Y | First ImpressionsFrom the gentleman who rented me my uhaul in ohio to the facility in fort walton where I was headed everyone was so friendly and helpfull. great experience..
JAIME G | First ImpressionsJaden and DJ were very polite and professional.
Jeremy E | First ImpressionsExcellent customer service, ever!!!
Rosemary W | Overall ExperienceGeorge and Mary did whatever it took to get me in the right unit. They were friendly, helpful and welcoming.
Brad E | First ImpressionsThe staff at this facility was always so nice and very helpful I would highly recommend it to anyone that asks about storage units moving trucks anything that your company sells at that location I would recommend I'm very thankful for all of their help during my several years of occupying a unit there props to the staff at Beal parkway in fort Walton Beach!!! Mary and George are fabulous!!!!
TRACEY S | Overall ExperienceEvery one here is simply amazing 🤩
aleshia b | Overall ExperienceDoug and Lili were fabulous!! The whole crew at this location are fabulous
Karen C | First ImpressionsThe guys took great care of us even in the pouring rain. Made a not so good situation more tolerable Thank you
Elaina R | First ImpressionsThe man that signed me up for storage was Very accommodating as I am somewhat handicapped. And since my husband passed , I am having to do things alone.
donna b | First ImpressionsSo thankful!
Lynn D | First ImpressionsThe storage was great. The one thing I was surprised about was not getting a credit back after paying for a whole month and not using the entire month of the storage. I paid on the 2nd and moved out my stuff on the 20th.
RIKY J | Overall ExperienceFantastic people!
Lee I | Overall ExperienceI was well pleased all around
JEAN G | Overall ExperienceEspecially a big thank you too Lilly ❣️ who went over and beyond her duties and miss working with you 🙏
PAULA S | Overall ExperienceGreat people would give 5 stars but I don’t give them out
Lee T | Overall ExperienceThe facility was wonderful it was clean, easy coming and going and loading. Very well lit and felt comfortable there as a woman that night by herself. The staff was amazing and would help in anyway they can.
Heather B | Overall ExperienceThe staff is always very helpful.
BOBBY T | First ImpressionsI have never meet a grouo of people so helpful Ms Mary and George were absolutely the best I would recommend them to everyone i know!!! Thanks
William r | Overall ExperienceThankyou to Jadin L great employee credit to your location
Michael T | Overall ExperienceDo t give out 5 s
Lee T | First ImpressionsThe manager and another employee were very helpful! They made a stressful experience better! They even helped us move heavy items without us even asking! Very hands on, working hard and paying attention to detail!! Recommend 100%!!
Tracie L | First ImpressionsVery professional staff!
daniel m | First ImpressionsSuper friendly staff, very accommodating. I'd give them 100 stars if I could.
Chelsea W | Overall ExperienceBest U-Haul ever. George, Jaden, and Jeremy were so helpful and prompt. I am so happy for the great experience and free storage. This was a victory for a difficult time of moving.
Tim L | First ImpressionsNo ramp on 10 ft truck is not acceptable
LINDA A | First ImpressionsThank you for everything! Very nice staff, courteous and really helpful!
sara m | Overall ExperienceThe staff was so friendly and very helpful with me moving in and out.
LAKEENA C | Overall ExperienceGeorge and Jaden went over and above to help me during a hard time. You have two employees that you should never let go of. They are outstanding...job well done to the two of you!!!
TINA B | First ImpressionsGood people very respectful and really quick for how busy they are
Mark M | First Impressionsspiderwebs in room hanging from the ceiling.noone told us we could park closer to the unit so we had to walk very far to unload
Fallon D | Online Move InI would not recommend this facility ONLY because we do not live there.
Ryan H | Online Move InEveryone at the 631 Beal Pkwy location was amazing. Very friendly and helpful! Definitely recommend this location!!
Jennifer B | First ImpressionsJaden made my experience absolutely wonderful. She was very friendly and helpful. Thank you so much.
LAKEENA C | First ImpressionsGood service db helped me with what I needed
Temetris P | First ImpressionsUntil I checked out Thursday you would of had a much higher rating however we paid almost 200 a month to keep things is climate controlled to keep them as same condition however one dresser has moisture to the top that was near perfect condition now and is not so good condition now! I reported it however they had closed out my account and called the manager after in which it was said there was nothing that could be done! So disappointed! I moved the furniture to different storage in hopes it will at least maintain its condition but the top is ruined and will have to somehow be covered to look presentable! I wish the young ladies at the location would have better exsplained that they had JUST CLEARED MY ACCOUNT! I had no choice but to get it done as I had to leave town on emergency and not sure when I will be back to report otherwise! Over the past 8 months between truck rentals and storage I’ve spent a small fortune! I have 2 more units I need to move but doubtful I will be using this company or recommending to anyone! Very disturbing every one out for that almighty 1.00 and customer services no longer seem to care! The one company I still trusted has joined the ranks with the rest! ! Very upset ! This furo was is outstanding condition purchased in 1987 ! Was not perfect but near perfect condition passed down to my son! I had pictures that was taken prior to moving it to storage as I took pictures to remember my parents home after my dad passed and my mom sold her house! So much for vintage or antique or heirloom! You really do need to do something about the moisture in the units! People being Charged way to much to have furniture destroyed! With working on base plenty of folks to worn about these units and company! Don’t believe in my eyes this is over!
CHERYL G | Overall ExperienceThe guys were so helpful and nice - thank you for the excellent customer service 🙌
sara m | First ImpressionsIf i ever need U-Haul in the future i will come back.
Michael F | Overall ExperienceEveryone here is very nice and very helpful. Thanks to all
Joanne S | First ImpressionsUHaul is blessed to have all of these employees. They are all kind, professional and just a pleasure. Each and everyone of them. I come back to this location mainly due the above and especially Colon Smith. He is an amazing young man. Dealing with U haul at this location is so seamless. It’s is run like a well oiled machine. As I said, UHaul is truly blessed at this location. ♥️
Pamela P | First ImpressionsVery accommodating. Extremely nice and willing to go the extra mile.
LAURIE B | Overall ExperienceCouldn't be happier with the staff, excellent customer service.
Clifford B | First ImpressionsFuel was lower than paperwork described
DAYNA W | First ImpressionsMs Mary and Colin and all the staff was excellent
chantal b | Overall ExperienceThe staff was courteous and very attentive when I entered the facility .But even more so they were all just very helpful with any issues I had on that move in day which I am very grateful of . Thank you all
Chris R | First ImpressionsItems were completely full of mold and ruined!!
TIFFINI T | Overall ExperienceGreat staff easy to work with
JOSEPH B | Overall ExperienceGeneral manager was very rude. Was told i was not alloed to use the electricity to charge a phone or use the water there at all. There was fiberglass in the unit somewhere and it got into my husbands skin. They continued to pull money from my account after he evicted us.
Vicky W | Overall ExperienceHard to get in and out of when other people are living in their units or are at their units working on their vehicles every time we came into ours. Prices are too high for a small, non climate controlled unit. The only reason I got this unit was because I got a month free when I got my uhaul trailer, otherwise I would’ve found elsewhere.
Adrian W | Overall ExperienceEveryone that I had contact with were extremely friendly and professional.
Robert D | Overall ExperienceThe best company and nice staff.
FELIX R | First ImpressionsEasy check in and professional employees
Eli L | First ImpressionsI've had to use multiple storage facilities before, but the U-Haul off Beal Pkwy has by far been the best. It's clean, well lit, reasonably priced, and doesn't smell funky. What really made me love this storage facility, was the people who work there. They were all so extremely helpful, understanding, and just plain sweethearts.
JENNIFER M | Overall ExperienceMuy buen servicio exelente trato
BRENDA M | Overall ExperienceRemi made the 5th day of an agonizing move better. He is a positive breath of fresh air that I don’t usually find out your U-Haul places. Most of the people that I’ve encountered look like they hate their job but Remi was extremely helpful and even in calming me down from all the stress.
Donna J | Online Move InIndoor a/c controlled storage door would not unlock for a few hours
Eric P | Overall Experiencesecure, yes. well lit, not on drive ups.
Nicholas L | Overall ExperienceI closed out a storage unit after several years and we needed to to take the contents to New Orleans. There were no trucks available at the Beale street site and all 3 of your staff got on their computers and found a truck for us just a few miles away. Your staff went out of their way to help us find a solution. Top notch.
ARTHUR H | Overall ExperienceThe staff was less than nice and there was constantly trailers in the way of the ramp for loading into the storage area.
Jack S | Overall ExperienceCons: - Much older than competing businesses - dead cockroaches could be seen in the hallways - access to the ramp when using a trailer was very difficult due to vehicles and the propane filling station located right at the bottom of the ramp, I had about 2ft clearance on each side to work with while reversing the trailer into a corner. Difficult task even for experienced drivers - forced to buy a circle lock before I could use unit Pro: - 1 month free due to my uhaul trailer cost - staff was pretty friendly and helpful
Nicholas P | Overall ExperienceThey staff were very helpful and nice !
Pamela T | Overall ExperienceAll expectations were good and met!
Nancy B | Overall ExperienceI am moving here from Alabama and needed a storage till I can get into my apartment. Collin was very professional and super nice and friendly! I would recommend this business to family and friends!
Pamela T | First ImpressionsThere was no lighting in the actual storage unit
Mary C | Overall ExperienceI was having issues with a previous unit that was reserved on 200 Erwin Ave in Fort Walton here. They took my name and info down sent it to corporate. I didn't not recieve a phone call. After waiting 6 hours and not receiving any phone calls. We drove to this location and the staff was very helpful and friendly. They explained everything to me and got me taken care of right away. I glad it didn't work out with the previous place because of the service I experienced at this location.
Amanda T | First ImpressionsCould use a light to see but otherwise very nice.
MARY B | First ImpressionsApril Audet and her Staff gave a sense of security and trustworthyness. I was quickly guided to ensure my needs were met with a uhaul truck i could manage and a storage unit that had easy access for me as well. Thank April! U.re teamwork is awesome.
WHITNEY G | First ImpressionsOffice staff tends to be difficult when you speak with them. Not all that friendly and lied when we originally signed up for unit. Happy to be gone won't come back if I need storage again.
cory r | Overall ExperienceI left because there was no more security they said lightning hit it anybody can walk in there and steal crap I have some expensive stuff in there did not feel secure
julie o | Overall ExperiencePrice service relation is excellent
Dieter B | First ImpressionsApril the manager was awesome.
Swinston A | Overall ExperienceAltamente agradecidos por su servicio.Es tiempo de irnos pero fue un placer contar con ustedes Gracias.
jorge c | Overall ExperienceGood people who will meet your needs for Storage. No lighting in the climate controlled units & no electrical access near the units exist that I know of. This addition would be very helpful to tenants. That's my only suggestion. The staff is VERY HELPFULL and knowledgable. Best facility for Climate controlled units &24hr. access I found in FWB. If lighting or electrical access was added this would be the PREMIERE storage facility of FWB. My personal Thanks to the April & the staff. Kevin Riner Thanks to every employee
kevin r | First ImpressionsGreat, professional staff. Very accommodating and very good communication!
Eric E | Overall ExperienceEasiest part of my move was getting the storage unit and doing my rental return here. Excellent management and excellent staff!
Sean H | First ImpressionsWorst experience I've had. Will never recommend this uhaul. Extremely unprofessional. Only now that they want feedback have they found the time to email me. After 3 emails threatening me with no reply to my responses. They completely ignored me.
Robert C | First ImpressionsThe lack of respect was amazing. Being sent emails threatening me to pay after a month of waiting for my move out request to be processed was horrible. Not one response to my emails was inappropriate. I'm disappointed in uhaul.
Robert C | Overall ExperienceJustus was the most professional and helpful person I’ve worked with in a long time. Truly a pleasure to do business with and a great asset to your team.
Kevin F | First ImpressionsCustomer service is extremely poor. The manager April is very unprofessional. Uhaul charged my card and I never authorized payment April claims she reversed the charges and states she sent an email when the reversal was completed, I never received an email until after I notified her and I received the email 4 times after I spoke with her questioning the reversal. The reversal should have already hit my bank that hasn’t happened. I will never use this place ever again!
Michele M | Overall ExperienceThe staff was very friendly and helpful!
Richard O | Overall ExperienceThe manager at this place is a very kind lady. She was always so helpful, respectful of people, and easy to work with.
SHERYL R | Overall ExperienceApril and the staff were amazing. Any issue was corrected immediately and efficiently.
Mitchel M | Overall ExperienceThe staff was amazing and extremely customer friendly.
Debra R | Overall ExperienceFirst to clarify question 2. Friendly yes, helpful no until I insisted I am not leaving unit unsecured and they had to fix somewhat. Question 3: unit clean except rat poison box in unit, facility clean except broken old drywall outside another unit with nails in it that we had to dry/park by. check in to unload our Uhaul cargo trailer into a storage unit we were told we couldn't drop it at that facility after being told we could via email confirmation and had to take it somewhere else. Then after unloading went to lock the unit and the whole metal plate with slide bolt came off in my hand. It was broken and I couldn't secure my unit. I took pictures. Walked up to office was told by young man he couldn't fix it and to call his manager , cell number on her card, which wasn't on card, who had left for the day. He had to call, don't know what she said. I told him I'm not leaving my unit unsecured and I told a woman at customer service number that me and my 79 yr old mother who just unloaded we're NOT moving it to another unit! It's now around 5pm. He then gets tools and repairs to best he can. Put my lock on. The facility is not gated and I told him uhaul will be responsible for any loss of our belongings. He said a new bolt will be put on today. Not sure how that's going to happen unless I take the lock off?? Haven't been contacted today yet. Facility extremely busy at 5:30pm. Inside 6 people in line, 1 clerk. Outside 4 uhaul trucks in line to be dropped off. 2 guys outside one of which was the guy trying to fix my units lock. They all looked extremely frustrated. They let us return the trailer there at this point. We paid approx $120. For the unit which is not secure. We are moving out in a month when we rent another Uhaul truck?? to Pa from Fl.
Clara O | First ImpressionsStaff was really helpful
Sandy R | First ImpressionsFrom the day I stepped in to rent my storage unit the staff was less than friendly. No time when I had to talk to the staff were they at all wanting to help.
Jillian I | Overall ExperienceI'm not to happy about getting an email the other day that said I'm being charged a late fee for my storage locker. I checked out of that locker on the 9th of Jan.
Tom E | Overall ExperienceThe staff was extremely helpful and my storage rental went smoothly.
Jessica E | First ImpressionsThe customer service at this location was the worst I have ever encountered. The girl who helped me was very rude and annoyed with any question I had regarding my storage unit and the process of retur
Jillian I | First ImpressionsI wasn't charged my auto pay on time, then was charged a week in a half later. My bank account was low and I'm an 100% servive connected disabled veteran and only get paid once a month. Was draw negat
Charles G | Overall ExperienceEveryone was friendly and tentative to the customers.
JESSE F | Overall Experiencen/a
Tom E | First ImpressionsProfessional, personable staff. Well kept facilities with quite a few options for those who want to rent equipment or store personal items. It was easy to return the trailer/store my belongings.
Cody D | First ImpressionsI did already. Please stop the emails!!
Tom L | First ImpressionsEveryone went above and beyond to accommodate our particular needs. I couldn’t have asked for better service.
MARCUS H | First ImpressionsIncredibly helpful and accommodating throughout the entire rental process.
RYAN T | Overall ExperienceCustomer service was outstanding.
daniel m | First ImpressionsVery professional and organized staff. We really appreciate the kindness and quick service in our stressful moving situation. The rates are very reasonable as well. Thanks for everything.
Kevin S | Overall ExperienceGreat place, helpful staff
matthew k | First Impressionsthe people there are very nice and helped me out in getting a storage unit . they have great customer service skills
Jennifer G | First ImpressionsJust nice friendly people who got the job done.
james m | Overall ExperienceThe ladies at Beal Pkwy Uhaul were attentive and professional. They made the ending stage of a Colorado move very pleasant. My valuable possessions are safe and secure. Thank you ladies..!!
Hector R | First ImpressionsGreat
Louise S | Overall ExperienceThe guys at the storage on Beal Street were awesome - I'm pretty much disabled and when they realized that - they went out of their way to accoomadate me and even brought us bottlles of water
Thomas H | First ImpressionsThe staff was super friendly. The girl that help me with my drop off was amazing...
Carla T | Overall ExperienceThe staff was extra helpful and efficient upon check in and check out.
Jessica F | Overall ExperienceThe location is hard to get out of due to the location being on a curve and having vehicles lined up along the front. It is a very busy location. The staff is very friendly and helpful.
Melvin H | Overall ExperienceThanks
Jeff P | Overall ExperienceLights in unit would be nice. Otherwise excellent!
Sean W | Overall ExperienceGreat place to store your stuff.
John C | Overall ExperienceGreat service.
SAMUEL O | Overall ExperienceApril was Fantastic
CAMILLA J | First ImpressionsSavanah was very knowledgeably and helpful on the receiving end of my daughters UBox delivery. We were so thankful for her help! Awesome service and overall, the UBox experience was great!
JAN F | Overall ExperienceApril has done an outstanding job throughout the many years I have used her location. I highly recommend it! April has communicated very effectively on each occasion I have had to talk with her.
RICHARD W | Overall ExperienceWonderful experience. Thank you.
Kimberly C | Overall ExperienceFirst time ever using Uhaul, did a cross state move. Staff was helpful and friendly, even with getting the 30 free storage.
William F | First ImpressionsI had an excellent experience. April was accommodating and friendly. Thank you.
Kimberly C | First ImpressionsApril and her staff were very helpful and friendly while walking me through this process.
NICK G | Overall ExperienceAlways helpful and kind. When my husband collapsed at work and then hospitalized they were so kind and understanding.
Debra F | Overall ExperienceYou all made it a very pleasant experince
brian d | Overall ExperienceNever use the internet to order materials and pay for them. Since you have to pay in the store as well you get double charged and the only way to get a refund is to travel back to the facility.
Walter K | Overall Experiencethanks!
Terry D | Overall ExperienceThe staff were extremely helpful and I would use them again.
joe m | Overall ExperienceGreat Staff, Good Location and Secure Site
Melvin H | ReservationAlready placed a review.
Esmeralda S | Overall ExperienceStaff was so understanding and helpful!
Laurel V | Overall ExperienceThe Manager of this Uhaul facility, April is very rude and does not help you. They never have uhaul trucks available. The employees are nice but the Manager April is NOT! Stay away from this place!
Chandra W | ReservationThanks
DOUG J | Overall ExperienceEVERYONE was very friendly. I will recommend your services in the future for myself and others.
Debbra M | Overall ExperienceThis was a nice perk getting a free month of rent because of our long distance move. The staff, especially Cheyenne and Corte were helpful and friendly in acccommodating us.
ANDREW H | Overall ExperienceThe employees were great but they need to hire more help at the store. Went into store a few times with only one person working and 6 customers waiting. That was not very convenient having wait
Kaylen W | Overall ExperienceSavannah picked up and dropped of my uboxes and did an awesome job!
Jonathan T | Overall ExperienceThe place was great for my storage needs
Jovan P | Overall Experience*
Leslie T | Overall ExperienceThere was only one staff member at the counter causing a longer wait time for other customers. Outside storage had zero pest control (siders, roaches, etc)
Triston R | Overall ExperienceThe staff was friendly & helpful, helping me to straighten out a couple of problems I had had with my original reservation, also in dealing with a delay on my end due to my personal towing vehicle.
Lee M | Overall Experiencenever had any issues
JAMES F | Overall ExperienceApril and Team Crew Very Awesome Job!! Keep Up the outstanding support!! Thanks Again, Troy Williams
TROY W | Overall ExperienceThere was always cars or trailers parked in front of my ground level storage and I could not get to it easily. Too crowded too many trucks there not easy in and out. Will go elsewhere next time.
Pamela B | Overall ExperienceThis was my second time using this facility. The staff is friendly and the place is great! I would use them again.
David L | Overall ExperienceThis is the worst Uhaul center I have ever encountered. You have to wait in line for a VERY long time, the employess are all clueless and rude, they will close before the closing times that advertised
VICTORIA E | Overall ExperienceStorage unit rented was in disrepair. Door to the unit jammed and came off the rails many times. When I went to empty the unit and let the staff know. Employees were vaping and did nothing. Typical!
Jared P | Overall Experience