Customer Reviews for U-Haul Moving & Storage at Jim Miller Rd

2,133 reviews

7107 C F Hawn Frwy   Dallas, TX 75217
(Across the stree from South Dallas Police Dept next to Dollar store)

(214) 398-8196

View Facility Map

Office Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(214) 398-8196

7107 C F Hawn Frwy
Dallas, TX 75217
(Across the stree from South Dallas Police Dept next to Dollar store)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

When there is no bottom storage available they need let it be known so a person can seek other options at other locations.

ADRIENNE B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Crystal R  |  First Impressions 
Rating:
5.0

Exit date 7/3/2025

Maria S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SYLVIA M  |  Overall Experience 
Rating:
5.0

Good experience no problem

Verna H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Felix S  |  Overall Experience 
Rating:
4.0

I appreciated the easy access to the facility. However, not having elevators to move belongings to the second floor became too much for me, as well as the increase in price.

Amy W  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Leonard D  |  Online Move In 
Rating:
4.0

The only negative thing I have is there is no elevator. A storage facility with two floors and no elevator is ludicrous. If I was caring groceries up and down that’s fine but I’m moving and more than likely have big furniture.

DANA K  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Felix S  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Alma P  |  Overall Experience 
Rating:
5.0

I cannot say enough good things about these kind people. So awesome!!!

DANA K  |  First Impressions 
Rating:
4.0

It was easy and definitely convenient.

CHARLES J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SYLVIA M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROLANDO R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

richard b  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

vienecia r  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shidaria H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephanie H  |  First Impressions 
Rating:
5.0

Thank you for providing a place to safely keep my items until I got my home. The best storage location around here in the area, the only thing would be to have more reasonable prices and an elevator for the second floor. But other than that will definitely recommend uhaul for storage especially Jim Miller and 175. Also the manager and staff at this location always helpful and so friendly with me

Anabel M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bennie h  |  First Impressions 
Rating:
2.0

I really feel like we were robbed of the items placed in this storage unit at your facility. I in fact was the one who called and set up this unit for a family member and the person who helped me over the phone mistakenly put the unit in my name. the unit was supposed to have been placed in my aunts name... That's why her credit card was used to make the first payment. But once I realized that I was the sole person listed on the unit, I wanted my name off. I was told that my aunt would be given a chance to come and sign for the unit. That opportunity was never given. Instead the unit was set up for auction. Tho I called to get the unit paid off in full, I was told that it was too late, even tho the auction had not been done yet. I feel like you all knew of this loop hole and took advantage of us, and robbed us of our belongings. It's a shame to know that people are this down low and dishonest.

DONALD R  |  Overall Experience 
Rating:
1.0

I feel that your price for a storage unit is too high for that size . CubeSmart is charging me $41.00 a month. Your storage unit doesn’t have an elevator for the physically disabled people at all. You need to offer better access inc points as well.

Margarita T  |  Overall Experience 
Rating:
5.0

U-Haul was there when I needed it.

paula b  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michael r  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Jucanya J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jonathan K  |  Overall Experience 
Rating:
5.0

Staff was very kind and accommodating!

Jonathan K  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

tiffany a  |  Overall Experience 
Rating:
2.0

Infested with Rodents!

Yvette R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VELMA H  |  Overall Experience 
Rating:
1.0

U-Haul messed over me. I asked for assistance and guidance but ended up spending three times the amount that I should have spent. Had to get An additional storage facility and an additional U-Haul rental plus charged the wrong prices for my situation. I’ve booked will U-HAUL a lot but this experience was the worse of them all, I will not recommend U-HAUL to any one going forward

tiffany a  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Verna H  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Chris M  |  Overall Experience 
Rating:
5.0

I loved the service. Staff was very helpful. Over all experience has been great so far. Would be nice to have an elevator lol. But its ok, we need exercise lol.

Cindy C  |  Online Move In 
Rating:
5.0

I was very satisfied with the service

Thelma D  |  First Impressions 
Rating:
5.0

the whole team is professional! It was such a pleasure working with all of them! From the lady working the counter to the man accepting returns on vehicles! They are all very respectful & helpful!

Lakeshia H  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Mary M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alicia G  |  Overall Experience 
Rating:
3.0

When originally getting my Unit the clerk that assisted me was rude.

Alda M  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

marilyn m  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alvin M  |  Overall Experience 
Rating:
5.0

Very helpful and friendly staff.. made my move a great experience ⭐️

Lavonda S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Willie B  |  Overall Experience 
Rating:
1.0

The truck was raggedy. And the fuel denominator was broken and so was the glass where speed denominator is located.. Along with it being out of oil. Also seat belts broken . Brakes were loud and unstoppable. No horn.

Jazzalyn H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

phillip m  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dru b  |  Overall Experience 
Rating:
3.0

The guy that helped me was rude, he wouldnt allow me to ask questions. So I oretended like I agreed. He is Not very Nice. he had a SMART RESPONSE TO EVERYTHING Rude

Alda M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Norma S  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Kizza o  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marquise C  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

MONIQUE H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tanisha W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lauren B  |  Overall Experience 
Rating:
1.0

When I arrived it was like I was inconveniencing the staff not impressed

Andrinne L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deneshia G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alicia G  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

KISHA B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tracey J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

eliseo g  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sarah s  |  First Impressions 
Rating:
2.0

There were mice and roaches at this facility. When I spoke with the manager and showed how the mice chewed through my furniture pads he said you have insurance, just file a claim. Gave me some mouse poison and said you are the only one that complained. This piece of furniture couldn’t have been replaced. I wanted to remove my furniture but thought I’d input it somewhere else and it was damages they could say it didn’t happen at the UHaul facility.

Monique N  |  Overall Experience 
Rating:
4.0

24 hour access would be greatly appreciated!

Kerry W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

juan r  |  Overall Experience 
Rating:
5.0

Friendly efficient clean very helpful I will use this in the future.

ALISA W  |  Overall Experience 
Rating:
5.0

Quality people, easy to deal with, quality facility. I am very a happy with UHaul.

Ray A  |  Overall Experience 
Rating:
3.0

People there is not so friendly talk like they mad at the world poor customer services very few not all

Marie H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kim w  |  First Impressions 
Rating:
3.0

Need lighting inside storage rooms.

Angelia n  |  Overall Experience 
Rating:
5.0

They helped me tremendously..

Tashaun J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ray A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TAMMY T  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Meral J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lateka D  |  First Impressions 
Rating:
1.0

I was charged one month for arriving on the last day of my contract to move out. That was $129 that I didn’t have moving from out of state. I was already overcharged for the auto transport at the facility in Janesville, il and only refunded $60 when I was over charged over $120. Horrible experience. My storage unit had a huge hole on it and u could see outside without trying to. There was a huge rat trap and I could hear rat squealing while trying to move out and I’m TERRIFIED of Mice. Never again. I’d appreciate a refund for that last month. I didn’t expect to pay and couldn’t pay until a few days later so was charged a $15 late fee. I paid $150 and didn’t think I should have because I arrived from out of state to move out but the guy said I was one day late and it was nothing he could do. I left my things that day since I had alley been charged and just moved out yesterday.

jasmine h  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

louis m  |  Overall Experience 
Rating:
4.0

R

FLOYD N  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

RokeiTha J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nakia M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susana C  |  Overall Experience 
Rating:
4.0

Thanks for 2 years of storage. Space was maintained well.

Franzola P  |  Overall Experience 
Rating:
5.0

Excellent service from this location on Jim Miller. Arnaldo & the crew were so professional & helpful with my move in.

Arnaldo O  |  Overall Experience 
Rating:
5.0

I think we should be able to o access out storage whenever u can.

kenetia t  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Kizza o  |  First Impressions 
Rating:
5.0

It was great having The carts at the door. That was so helpful.

louis m  |  First Impressions 
Rating:
5.0

Arnaldo was great and very helpful, answered all of our questions and gave us great recommendations!

Esther L  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

SHARON H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHAMECIA L  |  First Impressions 
Rating:
2.0

The storage hours sign said that there was a few until 10pm but the doors stopped working at 7pm. Also there was water damage and rat droppings all over our property

brittany d  |  Overall Experience 
Rating:
4.0

Storage units needs repairs doors are shifting making it hard to open and close also air conditioner Beas leaking whereas water was entering my units.

Yvette R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angela T  |  Overall Experience 
Rating:
5.0

Thank you.

Farrie R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FREDERICK G  |  Overall Experience 
Rating:
5.0

Na

Tony C  |  First Impressions 
Rating:
5.0

I LOVE THIS U--HAUL LOCATION THEY ARE EVERYTHING. THE MANGER ARE ALWAYS HELPFUL. AS WELL AS THE STAFF

Ester B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amber f  |  Overall Experience 
Rating:
5.0

Briana Parra (@Jim Miller) location was very helpful in making sure all my meds were to my satisfaction. To me she went above and beyond her duties by keeping calm, eventhough I was Stressing from not accessing the storage on Buckner because they are by appointment only; which I wasn't aware of. She found me a unit at her facility so I didn't have to worry with two locations (1- storage/1-Uhaul). She was awesome! Thank you so much for my first Uhaul experience.

Laucetta M  |  First Impressions 
Rating:
4.0

Moving in the storage was extremely hard with no elevator or at least a ramp to move big items.

Christopher K  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

FLOYD N  |  Overall Experience 
Rating:
4.0

Angel & the rest of his crew were very helpful towards my needs ,I will rent again, thanks

rhonda h  |  Overall Experience 
Rating:
3.0

My 32 inch t.v. was stolen.and the employee acted as if he didn't want 2 work. On 3.04.20.around 1:30 p.m..some r lazy.

cynthia d  |  Overall Experience 
Rating:
5.0

Well I have to pay extra for 24hrs access which is fine, but i didn't, so they closed at 7pm which it was an inconvenience for me. That's my only uncomfortable issue about the facility other than that everything was fine.

Yaritza M  |  Overall Experience 
Rating:
5.0

I enjoy it

Peggy J  |  Overall Experience 
Rating:
5.0

Excellent customer service

destiny j  |  First Impressions 
Rating:
3.0

Great folk with whom to deal. Very helpful.

jane u  |  Overall Experience 
Rating:
5.0

Awesome experience and checked out in a timely manner! I went in for a 10x10 storage, until the manager Angel, checked for a bigger storage and was kind enough to offer it to me! Win/Win situation!

Jerkeithra S  |  First Impressions 
Rating:
5.0

Really nice people

dominque o  |  Overall Experience 
Rating:
3.0

Everything was good but the hours should be adjusted so that the customers can have access to their storage. At least until 9 but outside of that I always use Uhaul and will continue for my needs

ciesha a  |  Overall Experience 
Rating:
5.0

It was easy to pay on line Easy access They have friendly reminders

Thelma H  |  Overall Experience 
Rating:
4.0

The staff here is extremely friendly and helpful. There is no elevator. If they added that, it would be an amazing place.

SONALI V  |  Overall Experience 
Rating:
3.0

I didn't like when they changed the doors to come & go. When you are putting items into the storage the main door shut & you have to give other people your password to get in each time. NOT TO SECURE.

Veronica A  |  Overall Experience 
No reviews have been submitted for this location.
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