Customer Reviews for U-Haul Moving & Storage at Jolly & Cedar

Rating:

3.0

There was a lot of back and forth regarding scheduling and the box delivered an hour late, which cost me since I hired movers to unload the boxes. I would not recommend this service. It was too expensive and a hassle in an already stressful situation. The staff were friendly, which is the only reason I rated the service average.

Rating:

5.0

The staff went above and beyond with kindness! The girl who checked me in was amazing!! The gentleman who helped me on the phone The day after I returned the truck was great also. Thanks to the staff

Rating:

5.0

Amazing team form the manager Q to their staff. Thank you.

Rating:

5.0

Everything was great and arrived sooner than expected! A++

Rating:

4.0

There was a small hiccup with the unit number I was originally assigned that the staff fixed for me ASAP. Very helpful and communicative. KP in particular was very helpful.

Rating:

5.0

The people were welcoming, friendly, and professional and assisted me right away.

Rating:

1.0

I turned in my rental early, but it was never placed in the system. I was charged for extra days and it took numerous phone calls to this location and corporate to finally get the issue resolved. If only the employee who checked me in had entered the info, none of this would have happened.

Rating:

4.0

Easy online reservation, easy and friendly pick up and drop off

Rating:

5.0

KP was amazing and made sure we felt comfortable and safe to utilize the equipment. It was our first time using an auto trailer and she took the time to explain everything thoroughly and demonstrate safe use.

Rating:

5.0

Nothing i can think of.

Rating:

5.0

I think the staff left early? It took some time to figure out how to get the hitch off the ball, but eventually we figured it out.

Rating:

3.0

Dropped the keys in a slot. No box was avalible. No clear instructions

Rating:

5.0

What hassle free experience. Everyone I met picking up the truck was outstanding. The same can be said when I was returning the truck. You have a great crew working at this location

Rating:

5.0

Very smooth from the beginning to the end.

Rating:

3.0

We pulled in & fella just took the truck keys and said thanks.

Rating:

1.0

I was told at the Lansing location I could drop off at the Holly location anytime I asked several times if I could drop off at 2:00 a.m. or 12:00 a.m. and the attendant at the Lansing location told me yes it would not be a problem several times. I went to deliver it around 6:00 the night I rented it and I called the Holly location and they told me the gates were closed and they didn't do any overnight drop offs and I have to wait till 8:30 in the morning when I was already on my way out there I literally had to camp out in a parking lot to stay with the u-haul overnight to where I didn't put any more miles on it because I was misinformed at the Lansing location. I will probably never use you all again because of this miscommunication. The employees at the location told me several times I could drop off anytime and that was not the case. It was extremely inconvenient to where I didn't have to add miles to my U-Haul to drive it all the way back home when I found out I couldn't drop it off overnight. One at the Lansing location I was told the exact opposite and I asked several times because I knew I'd be dropping it off late. I'm not happy with my experience at all.

Rating:

1.0

Make sure the employees have proper customer care, and that they are giving out every detail they need and not just handing them keys making them go find their own truck. Also letting them know something is majorly wrong with the truck before putting a customer in the truck.

Rating:

2.0

Have never received a confirmation after dropping off the rental at the U haul location. Otherwise all else is OK

Rating:

4.0

Front facing staff at check-in was a great representative for Uhaul. A busy Saturday morning with a long line of customers, he was helpful, knowledgable, and clearly kept the line content despite the wait. Only small glitch with vehicle was no windshield washer solvent. Ive used this location in the past, will use again.

Rating:

5.0

Be honest about total costs:)

Rating:

5.0

Easy to use app and great customer service from the staff inside

Rating:

3.0

Make sure everything is correct miles etc seeing that they charge for everythjng.

Rating:

5.0

Team does a great job!

Rating:

3.0

Staff was friendly and nice but easily distracted. Wasn’t given clear instructions on how to return which caused a huge inconvenience of waiting for almost two hours since we had to contact customer service and charged for safe protection when we weren’t offered a choice

Rating:

3.0

This rental was an awful experience. We reserved a 26-ft truck about a month before we moved. The day before our pick-up was scheduled, we received an email saying the location we chose didn’t have a truck in that size, so we needed to go to a second location (the specific location was provided). We went to the new place on our pickup day. They got a truck and the car tow dolly we needed. But they found the dolly had a screw missing just before we pulled out. So then we were sent to ANOTHER location. Got a truck lined up in the size we needed, but then found out it had a catalytic converter problem. So we waited until another truck could be ready for us. Overall, it seemed to be an across-the-company quality control problem of not prepping and checking the trucks ahead of time and ensuring the customer had what was needed at the time of pick-up. We finally got the truck home 2.5 hours later than our original pick-up time that we had scheduled. During the drive to our new home (across multiple states), the truck got a flat tire, which only added to the overall problems we faced with this company. When I went onto UHaul’s website and chatted with Customer Service to request remuneration or something for the problems caused by lack of preparation, they said they couldn’t handle it and I’d need to call the final store directly. But three stores were involved in this big problem.

Rating:

5.0

I was a little disappointed that the app tried to charge me a $25 "cleaning fee" even though it was not part of my estimate, and there was no reason, no dirt whatsoever, i had the truck for 2 hours. Luckily the manager was there and assured me I wouldn't be charged. But why was I slammed with that fee? Felt like Uhaul app was trying to rip me off and if I hadn't caught it and the manager hadn't been there, I might have been charged a Bogus cleaning fee. Uhaul needs to fix this on the app. Otherwise I was very happy with the Uhaul franchise at Jolly and Cedar.

Rating:

5.0

excellent service !!!!!!!

Rating:

5.0

Try to be smart even you feel bad try to improve yourself 🥰

Rating:

3.0

As a long going customer, for a U-Haul. I have been using U-Haul for a long time. I suggest one thing. Is that the workers, pay attention to the customers, and stop talking to each other about personal business in the workplace. If they would do less talking and more work, things will be much much better. Not saying that they're not good, but entering into a business where you have to use personal information. And also use your financial services. The workers need to focus more on the customers, then focusing on their personal lives, and talking all the time. Pay attention to what they are doing, in a lot of mistakes will not be made.

Rating:

2.0

well, I had to put air in two tires before I even took the truck then I put gas exactly where the gage was when I picked up only to find that I was charged for two more gallons…really? I didn’t even use the truck for 24 hours so will not be using again.

Rating:

4.0

Very friendly employee checked my vehicle in, busy but took time to direct me, confirm my ride and thank me for my service.

Rating:

5.0

Staff was fantastic. Got me in then out very quickly.

Rating:

5.0

Ask how many bags of furniture pads are needed for sustainability practices.

Rating:

5.0

My salesman was super professional with a great attitude.

Rating:

5.0

The weather deteriorated from the morning (became even colder and really windy). There were a few returns that happened in the space of a few minutes, but the staff were very accommodating and had everyone resolved very quickly.

Rating:

5.0

Staff was extremely helpful and very friendly.

Rating:

5.0

Everything went perfectly well!

Rating:

5.0

Q, our customer service representative, was knowledgeable, friendly, helpful and hilarious! We enjoyed working with him at the Cedar Street Lansing, MI location. If you’re in need of expert moving assistance, go to this location and ask for Quad. You won’t be disappointed!

Rating:

1.0

Be honest. Consumer friendly. Maintain vehicles. Owner is out solely for his/her personal gain and it shows.

Rating:

3.0

Staff was friendly and helpful. Having to use a link to check out the vehicle yourself is a joke. When a customer says the need a dolly, staff should let the customer know there’s already one in the truck.

Rating:

3.0

Not really clear on how improvements could be made but I do have to comment on I believe her name was Emma I know she had just hired in was just training and the reservation seem to be a little challenging but I got to give it to her she was a trooper she stuck in there and she figured it out only if more businesses had employees with that much dedication customer service would be miles ahead of where it is today

Rating:

1.0

Very long wait unprofessional staff and service any who

Rating:

5.0

nothing everything went fine and thank you .

Rating:

3.0

Need to be longer hours for the office.

Rating:

1.0

Manager was awesome but the worker who initially was helping me was extremely rude and offensive and should not have a job with her horrible customer service skills. Telling me I don’t have to rent to you and you can leave bc I was asking about why my bill is 75$ when it is 19.95 for the rental

Rating:

5.0

The staff was courteous and helpful. I can also always count on this location having the inventory I need.

Rating:

5.0

Customer service was great! Young lady that helped me was very knowledgeable and professional!

Rating:

5.0

Tires were a little low on rental cart but it's michigan right after -25 weather, my car Tires were low too from the cold, so not anyone's fault. Still did the job and repeating again not their fault, equipmentwas clean and 99% percent good. Service was 100% exceptional. Quote was 100% spot on actually a couple bucks cheaper. Honestly after great service kicking myself for not using u haul earlier!!!

Rating:

5.0

I got charged for gas when i replaced it and when I got the truck it was u under I put back where It was at.

Rating:

2.0

Telling customers that if they pay cash that u have to waiting fora check to be refunded back to me and I call its bull crap... I didn't wait to pay to rent the truck I should have to wait to get my money back. 10 days

Rating:

5.0

ALSO, YOU NEED TO GET THE ADDRESS AND LOCATION OF: U-HAUL TRUCKS @ LYNHURST AND WASHINGTON STREET IN INDIANAPOLIS, INDIANA; AS I HAVE USED THAT PLACE FOR ALMOST 40 YEARS-------AND YOU DO NOT HAVE IT ON YOUR SITE, AS THE U-HAUL SERVICE REP IN LANSING, COULD NOT FIND THE ADDRESS OR THAT IT WAS A U-HAUL STORE, EVEN THOUGH I AM ALMOST 80 YEARS OLD AND HAVE USED THERE SINCE ABOUT 1969, WHEN I MOVED TO INDIANAPOLIS AREA, THEN MOVED 10 MILES WEST OF THIS U-HAUL STORE, THEN MOVING TO PLAINFIELD, INDIANA JUST MONTHS AFTER MOVING TO INDIANAPOLIS!!!!!!!! THAT U-HAUL STORE, DOES EXIST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! "U-HAUL OF LYNHURST"--------Address: 5245 W Washington St, Indianapolis, IN 46241 Hours: Open ⋅ Closes 7 PM · More hours Confirmed by this business 2 weeks ago Phone: (317) 247-8101 THIS IS THE CURRENT ADDRESS, AS OF TODAY, AND HAS BEEN THE SAME FOR ALMOST 40 YEARS. IF I GO TO ANOTHER STATE AGAIN, AND WISH TO RENT A U-HAUL CAR TRANSPORT TRAILER, I DO NOT NEED AGAIN, TO BE AT THAT CITY U-HAUL FOR 30 MINUTES OR MORE, "TRYING FOR SERVICE PERSON" TO FIND INDIANAPOLIS STORE AS STATED ABOVE!!!!!!

Rating:

3.0

i got in and low fuel light was on...you should have at least a quarter tank to start off with. I almost didnt make it to nearest has station

Rating:

5.0

Incredible system and personal, works great. In and out fast and smoothly

Rating:

5.0

KP was amazing! Smooth transition. Renting a vehicle was effortless.

Rating:

5.0

Great customer service

Rating:

5.0

The Manager Dimitrius and his staff was very accommodating, respectful and helpful. Their customer service is top notch. 10 out of 10

Rating:

5.0

First time I’ve been into a company that everything was in line very friendly response very efficient took care of my questions and needs and would it in and out very very quickly. I was surprised.

Rating:

1.0

My storage fee was not prorated, so I have to do a dispute to get my money back. I was charged $148 for a 7 day storage. I was never told that I had to move out on a certain day for my money to be prorated, and returned. If your company is going to push that, they should let that be known when you first get a storage.

Rating:

5.0

When I was done, I felt like I won. The lottery truly was in Shock scene light minutes I walked in all my needs were met and was filling out paperwork and it was completed. In addition to that my first months rent was free. Didn’t even need that because the experience was well worth.it Added bonus through all life dysfunctions this was well structured I was in and out quickly

Rating:

5.0

Would use it again if needed!!

Rating:

5.0

Storage unit has a damp smell

Rating:

1.0

I’ve reached out at least six times via phone and twice via email. Nothing. No response, nothing. I’m still trying to communicate with them letting them know we emptied the unit on 8/21.

Rating:

5.0

The only suggestion that I have is to have a front desk worker at all times. I was unable to come to the store to close my storage account. I called multiple times and no one would answer. I tried the online services and that was unsuccessful. There was no reply to the automated system that emailed me. The phone prompts kept transferring me to out of town stores. The out of town lady never called back. Three days later my son had to come in for service to cancel the storage unit. The unit was perfect for our items. Please improve the consistency of the front desk phone service. Thank You!

Rating:

1.0

My storage was nice and clean when I moved in and once I came to get my things months later I discovered that my boxes, clothes sofa and love seat had mouse/rat droppings in, around and my child and I belongs and out things. You could see that they been crawling along my furniture, chewed bags of our clothes, and boxes of my child's things. We had to throw away most of the furniture along with clothing items for both of us. Once I seen them I took pictures and went to go speak with a manager which was Dimitrius at the time and he came and looked inside the unit with me as well seen that there was no food or anything around in my unit. He also took picture and I sent them to his email as well. He was very helpful about the situation but I'm still upset because we lost most of our things that I worked hard for.

Rating:

2.0

The only people that were nice and understanding was the people on the phone for customer service and the manager of the U-Haul store. The guy that I had spoke to gave us the wrong storage unit knowing that I told him that we had a whole U-Haul and I need a big unit, he gave us the smallest storage unit there was. So when we got there to unload our things we couldn't even get into the unit because how small it was, and the U-Haul place was closed so I had to drive back to Corunna where I lived. I had to have the truck one more night. When we went back up to the U-Haul place the manager was kind and helped us get a bigger unit. I am upset because I am still getting charged for the truck when it was not my fault that I had to go back to my house with the truck and then back to Lansing to return it. We did however get our stuff out on the 19, I did call and told one of the guys there that we moved our stuff out. Also there is a bolt by the storage unit door that is not covered and I literally hurt my middle finger knuckle it went into my skin deeply and it was very bloody and painful. I had used this U-Haul service in the past and I loved it was very pleased, but this time around I was and still am displeased. Again the manager of the store was very understanding and helpful.

Rating:

1.0

Will never rent from this location. Can't stand the GM lady. Always came off rude when I had her. The gentleman were always friendly though.

Rating:

5.0

Overall Great Experience Always, Thankful For The Service!

Rating:

5.0

Jordan was very congenial, knowledgeable and accommodating! Great meeting her and getting my needs met.

Rating:

5.0

Jordan and the staff are always very helpful

Rating:

5.0

Excellent service from a knowledgeable, customer focused attendant!

Rating:

5.0

Nice and clean

Rating:

2.0

Paid for a 10x10 unit but a quarter of was the stairwell so I didn’t get a full 10x10 yet had to pay full price

Rating:

3.0

There's always room for improvement

Rating:

5.0

I like having an indoor storage unit.

Rating:

4.0

NA

Rating:

5.0

I appreciate you Stevie and Jordan! Thank you guys for being there when I needed you most ☺️

Rating:

4.0

Staff at this facility were awesome!

Rating:

5.0

Everyone was really nice it the best one around

Rating:

2.0

A few of the staff had a persona that they didn't even want to be there to work. When it came to a concern when I moved in I was brushed off. But other then that I didn't have an issue with where I had my belongings.

Rating:

5.0

Would not recommend the upper storage units

Rating:

1.0

Tried to get help with the walk that was given to me to lock my storage, Try to explain to one of the staff members that the holes that the lot goes on does not align so the watt can go on it. So instead of helping me all I got was a shrug. As to say I don't know what to tell you.

Rating:

5.0

This location provided excellent customer service! The manager was extremely professional and accommodating. When I first chose our storage unit, I didn’t realize I chose the wrong size. She happily changed our order and did not charge us for the difference in size. My only issue is, the location of the unit inside of the facility was somewhat far from where the truck was so it was a lot of back-and-forth. However, the cards they provided were extremely helpful and needed. Overall, the process was great!

Rating:

3.0

Please understand that every business can improve there business so I didn't give more than average.Thank You

Rating:

2.0

The girl behind the desk was very rude! Told me she was charging me for the way I left the unit! I told her the roof fell in and it dropped all over my things! And she said oh well!

Rating:

5.0

I use uhaul all the time for moving its a great service to have.

Rating:

5.0

Slightly weird people hand around the place, just a little creepy when I was approached.

Rating:

5.0

Very helpful

Rating:

4.0

I dealt witha a young lady named PAYTON .she has glasses. She works at the jolly an cedar location in lansing mi, she was amazing , very thorough, fast efficient, quick on her feet with alternate ideas when what I was looking for wasn't available. Definitely made my experience easier an stress free. She deserves a raise or jus pure recognition truly, Thank you for listening have a great day.

Rating:

5.0

All employees very courteous and prompt. Tate was especially helpful and easy to work with.

Rating:

5.0

I can nNOT thank Uhal enough (as well as Jordan) for allowing me the opportunity that they did! I was really struggling and they always worked with me! I am truly thankful for Jordan and the staff. Thank you so much and thank you again!!! You have no idea how much You are all appreciated.

Rating:

4.0

All was well

Rating:

5.0

This is the 2nd Time using facility. So I would recommend this facility. Jolly&S.Cedar.

Rating:

2.0

Amazing storage always recommend

Rating:

5.0

Thanks U-Haul for making my moving part a lot easier. Always use U-Haul... Nothing better than them, Period.

Rating:

4.0

storage was fine. the lights weren’t working sometimes though which was annoying when looking for stuff or moving.

Rating:

5.0

I am happy with the service I get from them. Thanks

Rating:

4.0

Checking into the facility had unclear signage (where to swipe to check in was unclear). The card readers didn't work well/consistently. There were other readers available and with practice it got better, but overall could've been easier to start with.

Rating:

5.0

Tate was awsome.

Rating:

5.0

Tate who helped me was really awesome.

Rating:

5.0

Keep up the great work

Rating:

5.0

The staff and location were everything you'd want with one exception. I would have liked to have lighting within the unit to make it more convenient when accessing the locker. This was an extremely positive experience overall,

Rating:

5.0

Leave me alone

Rating:

1.0

Horrible experience don't reach out to me for a review again 😊

Rating:

5.0

I moved a bunch of stuff because I was building a home and had to sell mine. My move in date for my new build had changed 3 times in 4 months and kept getting pushed back. Jordan was extremely accommodating and understanding. When I brought some heavy weight equipment to the storage unit, Tarale, helped me a ton. Both Jordan and Tarale were so helpful, professional, and kind! I will use this location again and highly recommend it to anyone looking for a storage unit!!!!!

Rating:

5.0

Easy to check-in, quick service, changed the reservation to meet my needs without hassle and his estimate of my needs was exactly what was required. Thorough walk-through and the dollies were right where I needed them. After a long cross country trip, it was very much appreciated!

Rating:

5.0

Tate helped me with all of my Uhaul needs. He was very informative and knowledgeable of his job. I really appreciated his kindness.

Rating:

1.0

I'm seeking legal advice my things have molded

Rating:

5.0

I went into the Cedar/Jolly location a year and a half to two years ago and it seemed like an unorganized mess. I was hesitant to go back but it’s the most convenient one. I was beyond pleased with the difference in cleanliness, customer service, and overall organization that I saw. Huge change from a year and a half ago! I was a little apprehensive about my things being safe at this store due to location but Jordan Martin took me to where my belongings would be held and showed me how secure the area was and that everything is under surveillance. Jordan was so friendly, personable, and reassuring which made me feel safe. I will be coming here for future services and also be recommending this location to everyone!!! Excellent job!!!! I am so happy with my experience!!!!

Rating:

4.0

The only draw-back, for me, was the hours to access the storage unit.

Rating:

3.0

I have no disputes. The unit was clean and we'll kept. My issue with the employees was not the local employees. The issue was that I couldn't ever get through to management at Cedar and Jolly. Whenever I called I would get the phone service center. It was very frustrating.

Rating:

5.0

Was very pleased with our truck rental and also the procedure of checking out of my rental unit. Overall I would recommend using this U Haul again. Thanks for your services. Judy

Rating:

3.0

the doors are too small within the actual facility. it was tough trying to fit large items within the storage.

Rating:

4.0

The reason I did not give 5 stars is, because of the Access hours. I forgot to ask about it and the staff member did not inform me the day I got the unit. I spent close to an hour, trying to get through to customer service, to ask about the hours, just to find out the access hours is the same as the store hours, unless I wanted to pay to have after hours access. 😳

Rating:

5.0

they were even priced lower than most of their competitors, which was surprising in a large corporation.

Rating:

5.0

Very helpful in resolving a billing issue.

Rating:

5.0

Alvin was very helpful and courteous well informed i was pleased immensely and pleasantly impressed

Rating:

4.0

The lock on the outside door was broken...I reported that I could open the door and hoping it will be fixed as that would be a security concern. Otherwise, experience was excellent . It was well lit but I had concern about broken lock

Rating:

1.0

horrible service. Awful response times. Nobody knew what was going on. Worst establishment i have ever given money to.

Rating:

5.0

Honestly the entire reason my visit was enjoyable was because the guy who helped me was amazing. The best customer service I've ever received at any business in a LONG time.

Rating:

5.0

I am rating an excellent for one reason, the boss Mr. O'Riley. he was very fair and exceeded expectations. However, the door situation and access is a bunch of BS. The doors never fin worked properly the entire time I was renting which was over a year. Totally fin stupid u cant get the doors to open properly...and stay open when they are supposed to after logging in and being in the unit. i had to prop the doors open everytime...including my last day...GET THE FUKIN DOORS FIXED!!!!!!

Rating:

4.0

The staff are always willing to make suggestions and they know the process so well but things go smoothly. They are much appreciated

Rating:

5.0

Christopher is a welcome addition to this team on Jolly & Cedar. When we picked it it there was confusion, frustration, no masks, no leadership. When Christopher came on board things changed for the better. Focus on safety as this is what you will be graded on with this crisis.

Rating:

5.0

Staff was friendly and not overly chatty which was great after a long tiring day

Rating:

4.0

Great staff, but not enough staff for the amount of customers.

Rating:

5.0

Thank you i really appreciate your help

Rating:

5.0

I was happy with the service, but I did receive an email about my storage being overdue. I had already moved out.

Rating:

3.0

I have received my refund in a timely manner and I appreciate your cooperation. Thank you Jordan and thank you to the general manager James. Also Tammy in the service center cost center wherever she is. Thank you Wanda Wilson

Rating:

4.0

Thank you you were very needed

Rating:

4.0

Very nice place and clean

Rating:

4.0

Love UHaul Storage. Use you guys for years :)))

Rating:

5.0

Smooth transactions, friendly staff and affordable.

Rating:

2.0

I chose this location because it says online storage access to 10pm. But after I pay and I'm leaving im told it's only til 7. got to pay to access to 10pm. So I will be leaving after this month

Rating:

5.0

The staff was incredibly helpful and provided a great moving and storage experience!

Rating:

3.0

The guy who was helping us had zero interest in actually helping us. He was on his phone the entire time. He got phone calls from friends and texting. It was obnoxious. Our unit seems good though.

Rating:

4.0

Good

Rating:

4.0

Automatic door into storage area isn't working properly; it would often be standing open or opening and closing on its own when I went to my unit. Anyone could have walked in.

Rating:

5.0

Didn’t have one issues or problem with my service.

Rating:

5.0

Everyone was very nice and helpful

Rating:

5.0

Throughout my entire reservation, I spoke with U Haul employees who couldn’t seem to help me or take a rude tone. However, once I got to the Lansing store, they took the best care of me. They rock.

Rating:

5.0

Great Service

Rating:

5.0

Thank you for being helpful and having friendly service with a smile.

Rating:

1.0

I am and have been extremely frustrated with my storage experience at this location over the past 13 months. I have been and am currently being treated with disrespect as a customer.

Rating:

5.0

Only one customer service reps in the store in Indianapolis on Michigan rd. He wear dreads and his customer service was less to be desired. Very flip in his interaction with me, and argumentative loud

Rating:

5.0

Very accommodating and friendly staff. A very good experience. Would recommend.

Rating:

3.0

When I made my reservation I wasn't notified that the truck had to be returned to the exact place it was rented from. I was only told a time, that needs to be updated with all agents making reservati

Rating:

4.0

Very nice customer service.

Rating:

5.0

We have removed out belongings thank you for keeping them clean dry and safe. Sincerely the farnsworths

Rating:

5.0

Thanks have a great day

Rating:

2.0

I have been using this location often over the past 4 years since I am a college student and move often. My most recent experience has been a pain and is still not resolved properly by the staff.

Rating:

5.0

Easy and convenient. We even had some issues with cancelling our reservation and they helped us to clear it up.

Rating:

5.0

You guys are doing great and I really really enjoy renting with you guys and you guys are helping me out with everything that's been going on and preventing my ex from my info about me n my unit

Rating:

4.0

The woman who helped us was very customer focused and did a great job helping us and others.

Rating:

4.0

Would recommend!

Rating:

5.0

2nd year with you and everything was great!

Rating:

5.0

Great staff. We'll run UHAUL operation.

Rating:

5.0

No complaints!

Rating:

5.0

everything went well.

Rating:

5.0

James was extremely helpful and very courteous! Will recommend friends and family!

Rating:

4.0

It was good.

Rating:

5.0

Thank you for helping us on short notice

Rating:

5.0

Very helpful Staff, Everyone I had encountered was so helpful, down to even helping find my keys, and I needed to change storage areas to a larger one! I would recommend them.

Rating:

4.0

We were customers at the storage unit for over 4 years never really had any serious problems but one time with a lock being left on my storage unit after I paid but it was handled very professionally

Rating:

5.0

I used these guys for U-Box delivery. They were ahead of schedule, which was very, very good for me. Prompt response on the phone. Willing to flex times and delivery. Very professional personnel.

Rating:

5.0

I appreciated the free month of storage and solid customer service.

Rating:

5.0

Great service even though this was for a storage unit my sister used. Thank you.

Rating:

5.0

Had unit #536 much longer than I ever anticipated. It has always been clean and well presented by appearance and service. Always felt safe. Good job. Regards, Max Pierce, owner, Lane Jessop Agy