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CHAD CCustomer Reviews for U-Haul Moving & Storage at Lake Lanier Islands
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
New manager was extremely helpful
ALEX K | Overall ExperienceBrittany is professional, knowledgeable, curtesy & a pleasure to work with
DAVID TI rented the U-Haul for a week I didn’t know my house wouldn’t be ready so I just had it parked in my driveway. I asked for the insurance to be taken off and they told me I’d have to come return with all of my things in there possibly damaging something just to take it off! That was unacceptable
TIERA GBrittney Smith, the manager is a pleasure to deal with. She handles any concerns with professionalism and efficiency. Very happy with her customer service
ALEX K | First ImpressionsOn site manager, Brittney was a pleasure with work with. Professional, personable, and efficient
ALEX K | First ImpressionsBrittany is the best her customer service is out of this world the U-Haul in oakwood ga needs her customer service.. the manger there is the worst
Christal SNothing everything was great
RONALD MI already recommended others to visit
MALCOM M | First ImpressionsGreat service
SHERRY RStaff was rude and completely unprofessional
WILLIAM W | Overall ExperienceGreat experience and the Manager was very helpful and patient.
JULIE TI have been using this facility for nearly 2 years. When you purchased the storage facility, my contract and agreement transferred to U-Haul, but my auto pay didn’t that caused a lot of confusion and drama when I try to access my storage unit. U-Haul could have made the transition smoother for those of us who have had agreements in place for years.
CORY T | First ImpressionsUnable to complete move in due to door not locking properly. The sliding part would not slide far enough to insert the lock.
LAVADO A | Online Move InBrittney was very friendly and heloful!
BRIAN Q | First ImpressionsBrittney was AWESOME, knowledgeable, friendly, helpful, welcoming, SUPER NICE. She is a super girl, I arrived and she was outside cleaning some units making sure they all look at 100%, isn’t that a true business keeper? She has the place for me to go to and get everything I need. I went for the tow dolly and I would have gotten the storage unit BUT I was committed to one at a different place, bummer. I got my tow dolly and made reservations for a trailer to use in a few days, all thanks to her flawless service. What else can you ask for when she has everything that you need with the best of everything? While I was there, a couple, that did not speak English, arrived with a reservation that was not intended for her place, what did she do? In the blink of an eye she pulled Google translator and assisted them. I was at whaaaatttt she is using her Girl Power. What could I do to repay in part for her awesome service? I stayed, forget what I needed to do, and assisted with translating. Brittney could have sent this couple somewhere else but NOOOOOO Brittney took control and arranged this couple reservation and they were extremely happy and left with a ginormous smile. Thanks Brittney, I am your new customer. 10/5 stars, 100%, AA+, SUPERRRRRRRBBB, You are the definition of Girl Power *Hey U-Haul: listen up, Brittney is invaluable.* Rolando
ROLANDO F