What can I say... Growing pains. Put up a sign!!!! Van was excellent. No sign on the highway to the entrance. Kept going in circles trying to find the place at night to turn in. Troy was helpful after I figured out how to find the key vault. Appreciate his support. Ladies on the phone were helpful as much as they could with a new location. Key lock box behind building on a wooden scaffolding that was not lit at night with the wind howling and freezing temperatures with phone light was a fun time. I filled up the vehicle tank to where it was supposed to be but driving in circles at night trying to find the entrance was wasteful. Tell Troy thanks from Trey... U-Haul, a moving adventure....
William MCustomer Reviews for U-Haul Moving & Storage at Lake of the Ozarks
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Still under construction so a bit difficult to locate where to go for keys when doing mobile check-out, but fantastic facility. Employees were excellent on check-in!
TODD RThe manager took good care of us and had us on our way very quickly.
ORMAN CThe manager was incredible, super friendly and super knowledgeable about his products. Excited that this new facility is in our area!!
Zechariah D