Would not recommend renting the 6 x 12 for closed trailer to anyone. This was the worst thing to tow. There is no jack on them making it almost impossible to disconnect from the vehicle when loaded. I had to use the one from my car to disconnect it from my truck. The metal floor is extremely slippery in snowy conditions. It was one of the worst things I have ever rented.
WILLIAM LCustomer Reviews for U-Haul Moving & Storage of Brantford
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They were very professional and even went above and beyond to correct a previous issue with a rental. Definitely kudos to them
ASHEKA SEveryone I dealt with at the Brantford location was great.
FAYROUSE HEverything was good
Charles PAbraham was a very good representative for your company. He was very knowledgeable and helpful in the process of me renting a truck
KENNETH KFriendly staff.
DAVID FWas very easy to rent and we had no problems, it was all done in a timely manner and was great customer service.
STEFANIE HMaybe have the truck clean of snow and warmed up. Just a thought. Cheers.
SCOTT GYour truck was in awful condition Last time I rented the truck was really nice and well kept , this particular vehicle was in need of a transmission service and it pulled hard to the right .
CRAIG WMy vase, got broken and I was told my storage box wont be moved and the insurance steps were not guided. I lost 50$ vase
AFHAM AStop telling customers one price
DWAYNE BClear snow and ice from roof of vehicle before leasing would have been nice
ERIC PThe young men were very nice and friendly and patient
ANABEL MThe guy that helped me was very helpful and explained everything to me in great detail. He definitely deserves a raise and a huge Christmas bonus!!!! I hope u-haul recognizes they have a great employee at the Henry location in Brantford Ontario
MATTHEW VNothing
JARRETT SWe recently rented a U-Haul from this newer location, and the service was absolutely impeccable. They were extremely accommodating with both our pickup and drop-off times, which made the whole process so easy and stress-free. The truck itself was the cleanest U-Haul we’ve ever rented — the cab, the exterior, and the inside of the box were all spotless. The storefront was also well-kept and fully stocked, showing how much pride they take in their business. Abraham, the main person we dealt with, was fantastic: friendly, helpful, and professional from start to finish. Highly recommend this location — we will definitely be returning
MELINDA MGreat.
Naomi BEverything is great
MARK V