Customer Reviews for U-Haul Moving & Storage of Burlington

775 reviews

650 W McCorquedale Rd   Burlington, WA 98233
(We are in the Temporary building in the parking lot)

(360) 419-5967

View Facility Map

Office Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 5/28/2025: Closed

Services at this Location:

Contact Us

(360) 419-5967

650 W McCorquedale Rd
Burlington, WA 98233
(We are in the Temporary building in the parking lot)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 5/28/2025: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everyone was friendly and very helpful. It’s nice to see the U-Haul corporation hiring women drivers. I would definitely recommend U-Haul to friends and family.

Barb C 
Rating:
5.0

This trailer should not have been in service, in my opinion.

Donald S 
Rating:
4.0

Good customer service.

PETER Y 
Rating:
5.0

Gentlemen went beyond usual service to save me some time. Everyone was very pleasant and professional.

Kenneth S 
Rating:
5.0

The equipment was ready for pick up as we reserved. The truck was new and very clean. The staff was helpful in getting us all connected to the auto transport trailer.

STEVEN B 
Rating:
5.0

Customer did not leave a comment.

Aaron L 
Rating:
5.0

Customer did not leave a comment.

BENNETT P 
Rating:
5.0

Easy to use.

BENNETT P 
Rating:
5.0

Arrived early to pickup a trailer and was taken care of and back on the road quickly and efficiently.

KENNETH P 
Rating:
5.0

Customer did not leave a comment.

KENNETH D 
Rating:
5.0

Uhaul does a great job. I loved also that all the people I worked with seemed to like their jobs. This was especially true on the Washington side. Keep up the good work, and thank you

Elyse L 
Rating:
5.0

not a thing you did great!

SCOTT W 
Rating:
5.0

Nothing! Niki and the guys are all great very knowledgeable friendly and helpful. We live about 30 miles form this U-Haul location and pass several locations to get to them because of their service and commitment to the customer.

Janet S 
Rating:
5.0

You were great. Thank you for being understanding when I lost my entire ring of keys (still missing) and had to figure out how to get the UHaul to you in reasonable time. I will definitely rent from you in future.

DIANA P 
Rating:
4.0

Customer did not leave a comment.

CRAIG T 
Rating:
5.0

Great job nice employees

MATTHEW R 
Rating:
5.0

The staff at this location where superb I'm having the equipment clean and ready to go after time or pick up and make sure that I was comfortable with the truck the mirrors were adjusted properly so that I could see where I was going when I need another U-Haul rental I would go back there

SCOTT D 
Rating:
5.0

Customer did not leave a comment.

JOHN B 
Rating:
5.0

Excellent vs. SUB PAR for ACE STORAGE.

Matt O 
Rating:
5.0

Customer did not leave a comment.

THOMAS Z 
Rating:
5.0

Customer did not leave a comment.

Robert W 
Rating:
5.0

Helpful staff

Daniel S 
Rating:
5.0

I always use the folks at this location. Whether for myself or for my work. You all should use them too.

Collette G 
Rating:
5.0

The team at this location is outstanding! I recommend this U-Haul to everyone I know because they go above and beyond to meet the needs of their customers. I feel they should be recognized for their excellence. I would like to thank them all and look forward to working with them for all my future needs should they arise!!!

JULIE J 
Rating:
5.0

Customer did not leave a comment.

BRENDA C 
Rating:
5.0

Customer did not leave a comment.

Robert R 
Rating:
5.0

Very friendly and efficient

JAMES I 
Rating:
3.0

Customer did not leave a comment.

EMILY A 
Rating:
5.0

The amount of equipment available here is great and the staff are even better. Fast, knowledge and kind.

ADAM D 
Rating:
5.0

Customer did not leave a comment.

SEAN G 
Rating:
3.0

The dirtiest poorly maintained trailer I have ever rented! Very disappointing!!!

ALAN C 
Rating:
5.0

Customer did not leave a comment.

Gregory V 
Rating:
5.0

Quick efficient service had everything I needed Very efficient my whole job was done in six hours. It was great.

CHARLES S 
Rating:
5.0

Polite staff

DARREN B 
Rating:
5.0

Customer did not leave a comment.

GARY J 
Rating:
5.0

Perfect helpful service

STEVEN E 
Rating:
5.0

Nikki is a ROCK STAR!!

STEVEN C 
Rating:
5.0

The staff were fast and helpful.

ADAM D 
Rating:
5.0

Customer did not leave a comment.

HYO Y 
Rating:
5.0

Niki and Nick were awesome!! I went to a storage facility near by but their one truck was already rented. He told me to check this place out and said the lady that works there is real nice. I will come back.

MARY W 
Rating:
5.0

Very friendly and helpful customer service

AUSTIN F 
Rating:
5.0

The employees were VERY courteous, efficient, and I will definitely be returning! EXCELLENT service!

STEVEN C 
Rating:
4.0

Check-in was seamless the best experience I have ever had at any U-Haul.

ROBERT H 
Rating:
5.0

Customer did not leave a comment.

JAMES K 
Rating:
5.0

Customer did not leave a comment.

COLLEEN G 
Rating:
5.0

Customer did not leave a comment.

CLAIRE W 
Rating:
5.0

Customer did not leave a comment.

CHAD S 
Rating:
5.0

Customer did not leave a comment.

JOHNIE H 
Rating:
5.0

Customer did not leave a comment.

KAREN K 
Rating:
5.0

Customer did not leave a comment.

KENNETH E 
Rating:
5.0

Don’t use Abby’s mini storage. The guy there is very rude & no patience.we got our drop off changed to the McCorquedale rd drop off & they were Amazing!!

Jennifer D 
Rating:
4.0

The lady that help went above and beyond, was there to greet me and overheard my conversation about what I was going to do with the trailer, heard my delimma/concern for the size and upgraded me to the next size up so I didn’t have to worry about returning back wasting time. Super friendly, hooked up the trailer and reassuring I had everything I needed! Above and beyond!

NIGEL H 
Rating:
5.0

Have de-ice. Windows were frozen

DAVID S 
Rating:
5.0

helpful staff.. Nicole is always helpful and Jeff as well. we've rented about 5 times in the last year and always get our trucks there. thx team!

JEFFREY J 
Rating:
5.0

Customer did not leave a comment.

RUTILIO G 
Rating:
5.0

Very friendly, funny and have great customer service.

STEPHANIE W 
Rating:
5.0

Staff was great. Super easy to get what I needed even with construction. Very friendly staff and helpful.

RICHARD B 
Rating:
3.0

Fees are not expected. But you know and just do what corporate tells you.

JESSE C 
Rating:
4.0

Customer did not leave a comment.

GARY Y 
Rating:
4.0

Do not like the phone app. I will avoid this next time.

RODNEY L 
Rating:
5.0

Customer did not leave a comment.

TRISTAN P 
Rating:
5.0

Excellent customer service by Nikki at the Burlington location. Very friendly and helpful. Would 100% recommend this location because of her.

JOHN F 
Rating:
5.0

Staff was friendly, very courteous, and had me hooked up with a rental trailer and on my way in no time! Very well done! Thanks!

DOUGLAS L 
Rating:
5.0

This was my first time renting a UHaul and everyone was very nice and helpful.

TAMMIE Y 
Rating:
5.0

Super friendly and helpful, I can't think of anything that would have made it better.

DEAN F 
Rating:
5.0

No need to improve, just maintain your current level of excellence and I'll be satisfied.

GARY C 
Rating:
5.0

Customer did not leave a comment.

KENNETH J 
Rating:
5.0

The staff were so friendly and helpful. Nikki was great over the phone when I rescheduled my pick up multiple times over multiple days. She and the other staff were great to meet in person. My credit card company had me on hold 20 minutes and made me jump through several hoops to authorize the transaction. The staff was understanding and finally I got approved and was on my way. I will return to rent from this location because the staff are excellent.

BARTON L 
Rating:
4.0

Keep up with how you are doing business, it's workin

EDWARD L 
Rating:
3.0

Customer did not leave a comment.

sara s 
Rating:
4.0

Customer did not leave a comment.

LEVI S 
Rating:
5.0

I don't know if this response is for the trailer or truck I rented. The trailer was minus a bolt or nut!

Gary i 
Rating:
5.0

The fellow behind the counter was really helpful, courteous and fast. Much appreciated!

DEBORAH B 
Rating:
5.0

Nick did a great job getting us on the road.

Robert C 
Rating:
5.0

Service was great!

Gina H 
Rating:
5.0

Customer did not leave a comment.

ALANA B 
Rating:
5.0

Ty for good customer service

RAMONA C 
Rating:
5.0

Good

RUSLAN B 
Rating:
4.0

Customer did not leave a comment.

LEIF L 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE T 
Rating:
5.0

Very happy with the staff. I was greeted and treated extremely well.

RICHARD B 
Rating:
5.0

I rented from almost every other U-Haul nearby as well. *THIS*. Location is the only one I've gone back to multiple times, and the only one I will rent from in the area if they have availability. How many stars can I give them? **************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************** . . . just not enough room for all the stars they deserve!

MICHAEL S 
Rating:
5.0

Very nice employees and helpful. Organized facility and made pick up easy.

MAURISSA L 
Rating:
5.0

This is the best location. They aways have truck and trailers every time I need one. The staff is great and friendly. Never had an issue here.

JACOB M 
Rating:
3.0

Customer did not leave a comment.

Kyle M 
Rating:
5.0

Customer did not leave a comment.

Matthew R 
Rating:
3.0

Put more trailers on Whidbey Island. I had to drive 40 miles back the other way to drop off my trailer then another 40 miles home because Uhaul had NO car trailers on Whidbey Island for me to rent. They were either already reserved or out of service for maintenance. You people built a huge complex in Oak Harbor. How about stocking it up!

JOHN D 
Rating:
5.0

Fast and easy. I will definitely use them again!

RICKY D 
Rating:
5.0

Customer did not leave a comment.

ERIC S 
Rating:
5.0

Customer did not leave a comment.

CARLOS R 
Rating:
5.0

The person helping me was kind and helpful. I had a great experience.

JULIA H 
Rating:
5.0

Quick, friendly and knowledgeable. Equipment well maintained.

STEVEN W 
Rating:
5.0

Customer did not leave a comment.

ERIK H 
Rating:
4.0

Customer did not leave a comment.

WILLIAM L 
Rating:
5.0

Customer did not leave a comment.

EDWARD W 
Rating:
5.0

Customer did not leave a comment.

JOSEPH F 
Rating:
5.0

Customer did not leave a comment.

AMY A 
Rating:
5.0

I rent from here often when I just need a truck for something. It's been so great and the process is quick and easy. They are so kind and helpful!

JEAN D 
Rating:
4.0

Customer did not leave a comment.

DWAYNE D 
Rating:
5.0

Friendly, polite, fast, and easy!

MYSTRA M 
No reviews have been submitted for this location.
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