Staff was very helpful and professional
DOUGLAS D | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage of Casa Grande
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Glad to be there
STANLEY M | First ImpressionsWould be helpful if the large storage units for motor homes had boundary markers in the middle of the building/awning. It is tough to tell if you are parked to far through on the double length spots.
Edward R | Overall ExperienceStaff was always helpful and professional
Jerry S | Overall ExperienceEveryone was very helpful.
Jaime M | Online Move InGood staff nice and friendly.
JOHNATHAN O | First ImpressionsThe two staff on duty were the most polite and professional. I look forward to doing business in the futre.I appreciate you all, love.
Salvadore GWe received excellent service and everyone was so friendly. We will use you again if needed!!!
Victoria e | Overall ExperienceReally enjoyed working with these folks and would highly recommend them to my friends.
THOMAS R | First ImpressionsI really like this facility. Employees are friendly and helpful. Storage areas are clean and well-lighted.
Steven E | First ImpressionsOffice was horribly dirty, as was the vehicle. Truck was given to me with fuel on empty. While there was a discount applied is was extremely inconvenient.
JESSICA PThe pick up of the Dolly was excellent with her. She went above and beyond to make sure it was a great experience. The drop off of the dolly was quite the opposite, he told me to leave it by the gate couldn’t even come out to unhitch it so I did it myself.
JOSE CWe have not moved in yet, so this rating is on an incomplete experience. U-Haul, however, could not have been more accommodating and helpful. Kudos.
Larry H | First ImpressionsVivian was very helpful and empathetic. Very supportive, knowledgeable and informative. Personable and ALWAYS available when I needed help. A true blessing!
Charlene CExcellent customer service. Viviana is exceptional!
Chris JToo much dirt and not enough crushed rock or asphalt or cement. Very dirty place to park an RV.
James D | Overall ExperienceOur storage items were there for over three years…always great service & we felt safe keeping our household goods there.
Carol G | Overall ExperienceThe facility is overall quite good. However it appears that they may be short staffed, as it was always a lengthy process in trying to receive support at their office desk. My experience with closing up my account was less than desirable. Despite a long wait at the office to verbally advise my leaving and then a follow up email to the GM - they still billed me for a month. Only after a call to a centralized U-Haul customer service was this sorted out. I did get a refund, but no reach out or apology for their poor service. I won’t be a return customer or recommend this business.
Ken D | Overall ExperienceThe staff was efficient, friendly, and knowledgeable.
MICHAEL TGreat service.
JAMES ZThe customer service gave me a paper stating that the vehicle was full and that it needed to be returned that way. I returned it that way by their instructions and proceeded to show them a picture of the vehicles gauge when I first got it. The vehicle was not full then and I returned it full by there instructions and they refused to give me my money back for the extra fuel that should've been in the vehicle in the first place.
KRISTIN MMoved in via phone…
DANIEL N | First ImpressionsI have used this facility on a number of occasions and will return. The staff are honest and work hard for the customer.
MALCOLM SEmployees where great and professional
SERGIO RHave a better way to get a hold of someone when you get there cause I had to wait about 10 minutes for someone to come help.
KATIE BAll the staff are wonderful and very helpful
TONY F | First ImpressionsGreat & helpful staff. Welcoming environment. Great customer service
Charles TNo problems very satisfied
RICHARD MAll good
lorne w | First ImpressionsGreat equipment,picked up as planned,loved it
TIMOTHY LThe big guy that worked when I picked up my rv in the fall of 2024 was so helpful when I needed a repair person. I wish I could remember his name, he was in the office yesterday when I stopped in to say that I would not be needing the storage space this summer. Anyone with an rv, this is a great place to store your rv for the summer as it has lots of covered and power storage slots. Very convenient off the 10 and Florence Blvd in Casa Grande AZ.
MARY F | Overall ExperienceOdalys was extremely friendly and helpful. Thanks!
Jay H | First ImpressionsVery friendly service. Clean equipment and office space. I would recommend this U-haul location to family and friends. A+++
CRAIG BMy move out date was 02/27/25 not 03/11/25
ADRIANNE S | Overall ExperienceBest service I have ever received
VICTOR T | First ImpressionsI wasn't aware that it was only 24hr time rental or that you only have certain mileage you can use. I did have to make a stop at another location to get my furniture. And I got charge more plus the drop off location wasn't a good one. And you guys wanted to charge me for your mess up.
Tessa LVery friendly service quick and eazy
DOUGLAS W | First ImpressionsI didn't here the gal say you will get a text to confirm the license plate on the trailer. I drove home saw the text message and the link had expired. Just a little heads up.
DAVID CThe only comment is I checked out after maybe 3+ years of being there & had 2 weeks before my next payment & didn't get any prorate back. Except for that I was very happy with the service. I will be interested if I get a response.
David H | Overall ExperienceWe were very happy to leave our 5th wheel trailer because we knew it was secure. Your staff was exceptional. they were able to answer our questions. If they didn't know the answer they got back to us in a timely fashion. We would definitely recommend this storage unit.
RANDALL H | Overall ExperienceI believe that they charge me 2 times for the same service unhappy customer
JOSE MNothing really. All went smooth as always has for me at U-Haul.
ROGER OI had not one issue, Thanks
ARTHUR MThere was no hand truck available, which was very disappointing Made the job much harder
RICHARD HBusy day at office with one regular staff and a new employee. So our check in process was interrupted for training and assisting other customers.
ALICE F | First ImpressionsI returned a trailer on the same day I rented it. The same person that checked my out.....checked me in. Got 2 1 text 1 email that said I I didn't return or call in and extend the contract they would send out recovery to get it. This location really has some problems. Do not recommend this place
JAMES DAll good
ROBERT BGreat customer service
MARCIA T | First ImpressionsIt was easy and great
PAUL DNo improvement needed. U-Haul was very easy to work with.
MARILYN LNo changes needed, location was clean and easy to find, staff were friendly and answered all my questions, after hours drop of was easy as well.
KILEY HI had requested a 6x12 open trailer but when I got there she was going to hook me up to the 6x12 closed trailer. When I asked for the open she didn't have any left so I ended up with a 5x9 open. The young lady was very nice but I will end up making an extra trip because of the difference in the trailer
ROBERT BThe process was great. Brought the trailer back at 7:30 PM the same night followed the directions, parked in a legal spot and then got an email and a call saying that I was going to be reported for not returning it on time. It was not due till 1130 that night. I returned it earlier.
LANCE Wshould have a lower rate during the summer when th site is vacant
JAMES W | Overall ExperienceThe billing needs to be more well explained & managed. I am still trying to resolve this way after the fact.
ANGELINA GGood job to everybody at the casa grande facility. 👍
Josh A | Overall ExperienceNone of the Uhaul workers at this location are customer service oriented. Very poor underground customer service.
IGNACIO HTruck was old but adequte. Dash lights and blinkers did not work very well.
GARY HIt was quick getting out and getting back in.
JOHN CKUDOS to the excellent team members at UH CasaG
ERIC BWe were running late and got there ?15 minutes before closing; two people at UHaul took care of us and help us. During the trip, the spring loaded pin that keeps the ramp in place fell off. We stopped and roped the ramp up and the next town we stopped and bought 2 bungee cords that kept the ramp in.
STEPHEN WNothing. Customer support stood out. Great staff.
MICHAEL DThe staff, especially Nyasia, were outstanding. Equipment worked as it was intended. Now only if I had magical levitation powers to move my stuff. Can you work on that service? Thank you.
MICHAEL Sthe staff was fast and friendly and it was the location i had requested for the drop off
Jeffrey NBetter make sure you get a receipt for EVERY transaction. This location is incompetent. They don't know what they are doing. Ask lots of questions.
CHARLES KExcellent service and friendly staff
Lloyd K | Overall ExperienceTruck was dirty inside and out and smelled like BO.
ANNE BGreat team 👍🏻👍🏻
richard r | Overall ExperienceMinor fix on websight so it is clear what is paid for (owned) and what is rented ( rental). Outside of that, outstanding, down to earth.
CHRISTOPHER HGreat service
LARRY BRaymond needs to be fired, very poor customer service, not willing to help at all. Lucy was able to assist us with our needs, but Raymond was an absolutely nasty and disgusting person.
DANIEL GMs. Lucy and her staff were very helpful to my family and myself. Her staff had nothing but the upmost respect to us as well as other clients. If we ever need their assistance again we will definitely be using this Uhaul location.
ELIZABETH E | Overall ExperienceGreat service and will be back
BRADLEY HWe had this unit for over a decade and never had any concerns!
Cheryl B | Overall Experiencestored the 5th wheel rv for the summer. Had a great experience and will be going back next year.
MARY F | Overall ExperienceGreat job everyone
MICHAEL R | Overall ExperienceThe staff was most excellent and friendly!
larry w | Overall ExperienceI was pleased with the initial I rented. I had it for a few years and never had any problems. The one thing that I highly disliked was the constant raising of prices. I understand the economy is not great and inflation is outrageous but don’t punish your existing customers and continue to increase their rates. There could have been a “grandfathered” policy or something to prevent that from happening every year. I also stopped service 5-6 days after paying for the month and was not able to get any of my money back. That was not cool at all.
Aaron M | Overall ExperienceThankyou
DOUGLAS D | First ImpressionsJust need signs for exits.
kay w | Overall ExperienceThey were a massive help. Keep up the good work :D
Nicholas N | Overall ExperienceThe staff at this location are friendly and knowledgeable. We stored our travel trailer here for two summers and never had any issues.
PAUL S | Overall ExperienceWe would like to thank Lucy for accommodating a last minute request. She was fantastic and really eased our stress over an upcoming military move. She explained the process and educated us on some things we didn’t know. I highly recommend if you are a military family and need to store your HHGs temporarily this is the place. It’s nice knowing know that there are protections for service members regarding the auction of their items. I will pass all I’ve learned to friends and family. Thank you again Lucy.
Denise S | First ImpressionsKeep up the great work
GERALYN C | Overall ExperienceSpace was the right size to hold what I had in my 5x8 trailer. Later I will rent a truck or trailer at the same place to move my goods to my new home.
ROBERT B | First ImpressionsLucy has always been a great help!
Jerry S | First ImpressionsThe covered parking was perfect!
Beverly C | Overall ExperienceIt all went well until the end when I paid for a month rent and only had access for 1 day. This sucks and needs to be fixed. Richar Kirby 520-442-5777
Richard K | Overall ExperienceThe team was amazing!!!!!!
Tamara K | First ImpressionsI was very impressed. How clean the bathroom facilities were.
richard h | Overall ExperienceVery helpful. Thank you
Mike P | Overall ExperienceThe staff we a pleasure to work with, quick with answers 100%. I will come back to this facility in the future.
rebecca h | Overall ExperienceWe was very pleased with the facility and its care takers, we plan on Storing our motor coach here again. Donnie and Sandy
DONALD T | Overall ExperienceLucy the manager was always friendly and professional. She worked very hard to accommodate my needs. And answer any rental and storage need.
Stuart D | Overall ExperienceWe have rented a covered space for our travel trailer for several years now at this Uhaul facility. When mourning doves decided to build a nest and raise a family over the back of our trailer, we quickly had an issue. I contacted Lucy Huerta about the mess the birds were making on our trailer. Within a couple of days, she reached out directly with possible solutions. We decided tomove to another covered site. We appreciated the quick resolution and excellent customer service from Lucy.
Christa L | First ImpressionsStaff are very friendly and professional
Bill S | Overall ExperienceLucy was quick at arranging storage space.
ANDRE R | First ImpressionsGreat place to store my motorhome with covered parking, 2 hours of power to keep my batteries charged, propane fill on site and a dump station on site.
Charles B | Overall ExperienceI stored our motor home at Casa Grande U-Haul for years.. Lucy and her staff have always been easy to work with and helpful. I have recommended U-Haul and will continue to do so.
JIM B | Overall ExperienceFrom start to finish was a great experience! Nice staff!! Friendly and knowledgeable.
Bernadette D | Overall ExperienceFriendly employees, facilities well kept.
Elwood G | Overall ExperienceEasy in and out with motorhome.
MICHAEL R | First ImpressionsEverything was great. Lucy was extremely helpful, friendly, and professional. I would certainly recommend U-Haul to others. Thank you.
TED E | Overall ExperienceWe store our RV for multiple years. Each year we came back after a summer storage we were so pleased with the condition of the RV. No sun wear, no bug, or vermin and very minimal dust. Reservation and billing service was also excellant.
JOHN D | Overall ExperienceAlways has been a please!
Bernadette D | Online Move InI will always enjoy U-Haul service
Shellie F | First ImpressionsThe late fees are crazy
Teri H | Overall ExperienceI've always had a very good experience at all locations. I can't remember her name, but your morning staff are incredible friendly. I wish I could remember her name. Their young girl keeps her word. She deserves a raise. Thank you.
JORGE M | First ImpressionsI have been a very loyal customer for over 12 Years of which the first 9 were great. The facility is just fine with some Black windows spiders. Welcome to the desert. Lucy came as a new manager and that's when I started having trouble getting ahold of her, on hold for huge waits to find out she put me on hold then went to fill people's propane. My Grandfather clause somehow ended and then payment was required 20 months in advance. In January this year they wanted me to pay for next year even though I was paid up to October of 2024. From that day on I decided not to further help there company as they would not listen to what I thought would be an easy fix. Sorry it ended this way after so much loyalty, I guess the customer doesn't really matter to them.
MARVIN R | Overall ExperienceThis is an excellent, clean facility with friendly and helpful employees.
Steven E | Overall ExperienceI have had both an RV stored at U-Haul as well as a storage unit . I have been very impressed with the staff at this facility. The facility is very clean and secure. I would very much recommend this facility for your storage needs.
Wade M | Overall ExperienceThanks Lucy and staff! Very satisfied!!
James H | Overall ExperienceHave used the facility for many years and recently needed additional storage unit. Have always received excellent assistance from staff at this site. Current staff very professional and helpful in meeting my needs.
DAVID A | First ImpressionsGreat experience.
David S | Overall ExperienceI reserved everything online, uploaded my picture and ID because I needed to pick up the truck before UHaul opened. Arrived at 8 am, got on the app to get my access codes for the keys to the truck. It required me to upload all my info, pictures, CC info and such again and reception wasn't great. Fortunately, the employee was there early cleaning and was able to assist me. When we returned with the truck to unload the items into our storage unit, the gate was up. I didn't realize that I would still need to enter my code for an open gate so access was denied to get into the building. I had to walk back and enter my code. Another customer was the one that told me why it wasn't working. It's also very inconvenient to have to keep punching in the door code to the building when youre carrying furniture. When it was time to return the truck, we had to wait a while because only one employee was working. He was having to handle propane refills, truck checkin and return, storage unit questions-everything. To top it off, the receipt left in my storage unit had prices listed on it and the price for the 10x5 unit we rented was listed as $84.95 but online I had to pay $94.95.
Amanda N | Online Move InI love casa Grande
malvetta j | Overall ExperienceRV sites include 30 amp electric
BEVERLY P | First ImpressionsDon’t like the rate hike after only being there 2 or 3 months. Tried to get a smaller unit but was told nothing was available
DAVID M | Overall ExperienceHad very good service, even considering there was only one staff member available to look after all of the various business items. We have booked and yet to move our RV in.
Ken D | First ImpressionsThe only problem was they must have never had the power on for any time like they said they were going to. They turned the power on for 10 minutes and my jacks started to work. A little upset about that , I just hope my batteries are not screwed.
Gary P | Overall Experienceinstructions were slim as to how to get in and out of the gates
Richard K | First ImpressionsNice and clean facilities
Teddy M | Overall ExperienceHelpful staff. They went above & beyond to assist.
STACY A | Overall ExperienceMy storage unit had a leak and ruined all my furniture, and also had mice!
HEATHER S | Overall ExperienceThis would rate as an excellent facility if all the outdoor RV storage streets and areas were paved.
Richard H | Overall ExperienceFirst time I used a storage facility. Very good communication hours access and the app works very well. Thanks.
SHELLEY M | Overall ExperienceWe have used this location over the last 5 years. We have had an RV site and storage spaces. We have had outstanding customer service from the management and staff, over the phone and in person. I would recommend this UHAUL site,,, and would use this location again if needed. We loved out of State, or we would still be using this location.
garry j | Overall ExperienceThe facility is super clean. When we removed our goods from the storage locker there was no dust. Thank you for an excellent customer experience.
Darla H | Overall ExperienceExceptional service, secure and safe facilities. Thank you.
LINDA L | Overall Experienceenjoyed working with Lucy! She does an excellent job!!!!
Native T | Overall ExperienceSometimes there was long waits in the office
Julie W | Overall ExperienceGood
james z | Overall ExperienceFriendliest staff I’ve ever met
Jesus C | Overall ExperienceWe have had this climate control storage unit for many years there. Lucy and staff do a wonderful job of taking care of the entire property and customers. Thanks everyone!
RALPH W | Overall Experienceeasy and helpful attendant.
ARVIN V | First ImpressionsLucy was very helpful!
PETER D | First ImpressionsEveryone was helpful and friendly. The facility was clean and very nice.
Anne W | Overall ExperienceSecurity need improvement.
William S | First ImpressionsSonoris helped me with my rv storage space. He was friendly, professional and helpful. Thank you for your help.
Mike P | First ImpressionsTook 45 minutes to get someone to wait on me
Philip W | First ImpressionsFast service and very nice!
FLORINA R | First ImpressionsI don’t want to rent a storage unit anywhere else! Staff is helpful and friendly. Storage area is always clean.
Karen T | Online Move InLucy was excellent Great employee
Rick H | Overall ExperienceN/A
Syara m | Overall ExperienceThis is not a secure facility. Our motor home was broken into and suffered over $4000 dollars in damage. Uhaul did nothing for us. We’ve been a customer for over 10 years and uhaul offered nothing after we discovered someone may have been living in our RV. I would never recommend uhaul for storage.
CAROL R | Overall ExperienceThank you to all the team for keeping our Van safe during the lengthy period of time we have been unable to visit and utilize our RV in the Usa . ( over 3 years ..) Also the facility of being able to rent a vehicle on site was useful until we could get things up and running once again . Wishing you continuing good business .
John B | Overall ExperienceOur rent was paid up till July 12, we took the RV out on June 20. Will we get a refund for the overpayment.
KENNETH F | Overall ExperienceU-Haul provided me with excellent service and will be my first choice for any future storage and other rental needs.
Allen j | Overall ExperienceIf in need of storage again, I will come back to U haul with confidence.
Cindy M | Overall ExperienceLucy was a wonderful help!! Very pleasant and friendly.. Efficient and answered all questions. Nice employee!
Bernadette D | First ImpressionsNot being able to make a reservation for rv space in advance of more than 7 days is a big negative and causes undue frustration and stress
Jeff C | Overall ExperienceBird nesting issues need to be dealt with. Some of the rV’s even had pigeon spikes on them.. Rices are not competitive even with their next door neighbors
Rosie W | Overall ExperienceNice friendly respectful 🙏 helpful all around nice place in my eyes.
malvetta j | First ImpressionsNice people working there. Very helpful.
Mike S | First ImpressionsGreat service thanks Paul
PAUL S | First ImpressionsI wanted to rent a covered parking space for my RV a week in advance, and could not do so.
Donn F | Overall Experiencei received at least 6 emails demanding I fill out this survey. Real pain in the butt. Facility is nice though.
Clarence P | First ImpressionsEasy in and easy out with our 40’ motor home and they have a dump station also.
Donna T | Overall ExperienceVery pleased with everyone I interacted with. Very professional and courteous.
linda r | Overall ExperienceThe only reason I made a negative comment was due to my car trailer getting broke into.no camera was watching that area. All areas should have camera s
Monty G | Overall ExperienceI have picked up the TV after storing it for a month. They have taken payment for a second month. Have called they said they would tell the manager who would call me. He has not called back or to my knowledge fixed the automatic payment.
CATHERINE H | Overall ExperienceGuys at the counter were fantastic and extremely helpful. Got a quick drive around before I sign the paperwork to see the proposed trailer storage location and understand the ins and outs of the property.
STEPHEN R | First ImpressionsLucy was great!
JAMES G | First ImpressionsEveryone was ver helpful and accommodating.
jeanette E | Overall ExperienceOur experience with this company was one of the best. The employees were very helpful and the paperwork was very easy to fill out. I would recommend this U Haul to anyone looking for a place to store there things. Very clean too.
Carolyn T | First ImpressionsStaff was very helpful and courteous!!
HAROLD M | First ImpressionsGreat staff and location!!!!. Prices are a little high but for a secure facility this may be the norm
Philip H | First ImpressionsAll the employees are very friendly and helpful.
Scott S | First ImpressionsThe manager passed me of to a different person because she didn’t want to help, she was to busy sitting at her desk doing nothing,
Michael M | Overall ExperienceNa
nicholas m | Overall ExperienceThankyou for your friendly service
DOUGLAS D | Overall ExperienceExcellent facility.
Teddy M | Overall ExperienceDefinitely recommend this facility to those with the highest of standards. Clean, easy accessible , and great location. The staff is exceptional and helpful at every detail. I can’t be happier with a storage facility.
Shenetta O | Overall ExperienceManager was wonderful, helpful pleasant
TONY G | First ImpressionsAll employees were friendly and helpful
BILL D | Overall ExperienceRaised rate
Michael F | Overall ExperienceLuci did a great job for me.
LARRY B | Overall ExperienceBest around
LARRY B | First Impressionsour unit leaked and ruined clothing and expensive mirror. bugs were horrible. Not happy that I was two days over and they do not prorate the unit when i checked out. it’s funny how they prorate to check in but not out!!
Mary W | Overall ExperienceThe staff was very friendly and helpful.
Teddy M | First ImpressionsEverything was super great except the trickle charge did not work. We had it looked into by management and they said it was working however we went through 3 new batteries in a year without even moving our camper so there is no way it was working. Everything else was great.
Carol S | Overall ExperienceThank you Lucy ...your the best ..
Patrick D | Overall ExperienceVery nice everyone there! Thank you! Patricia C.
PATRICIA C | First ImpressionsNothing but computer problems while attempting to register while at the office. Had to come back a day later. Fix your slow server or computers.
James D | First ImpressionsKeep up the good work team.
MICHELLE W | Overall ExperienceStaff was great when I forgot my password on more than one occasion and they had to look it up for me.
Theresa K | Overall ExperienceOnly problem storage unit green lock was not taken off right away when I rented had to call store to see if anyone could come remove the green lock
MICHELLE W | First ImpressionsLiked the total experience.
Terry M | Overall ExperienceU-haul should save information at check in to save time. I rented trailer 4 times in 2 weeks. I had to give same information each time?
Tom E | Overall ExperienceStored my 2016 Ford F-150 truck there for the summer. Safe place to store vehicles.
Robert A | Overall ExperienceLucy was very friendly
BILL D | First ImpressionsThe ladies were very helpful and friendly
LORIE V | Overall ExperienceClean and well maintained, staff is always friendly!
Jessica M | Overall ExperienceAlways had good service from this uhaul facility and storage.
Lisa M | First ImpressionsDidn’t have any problems
HENRY J | Overall ExperienceWas told unit was open with lock inside. There was a lock outside causing me to go in the office to have removed and no lock was provided inside. The lady there was very helpful and resolved both matters in minutes
James F | Online Move InThe staff were exceptional they did everything they could to make sure that we found a storage unit it was excellent
WENDELL B | Overall ExperienceLucy Huerta was very nice and helpful ! She answered all our questions and walked us to our rental space! Everything was quick and efficient !
MICHAEL D | First ImpressionsLucey has been great to work with. Positive and professional. Great location and great storage spot.
WILLIAM O | Overall ExperienceMy experience was excellent. Lucy the manager was very kind, she knew what she was doing when reserving out the trailer to me. Upon pick up the gentleman Sonoris I believe his name was hitched the trailer up made sure everything was secure and safe for me. He even made sure my lights worked. When I returned it; it was a smooth return. Time efficient. Thank you Uhaul Casa Grande.
Marcela P | Overall ExperienceStill waiting for our contract to sighn
Steven S | First ImpressionsVery happy and will rent again.
Lyndsay B | Overall ExperienceStaff are very very nice and very helpful
CELESTINO R | Overall ExperienceThe entrance gate a lot of times wasn't working
Richard G | First ImpressionsLucy is great very helpful & courteous!!
Frank G | First ImpressionsThe storage unit we occupied had a 2 x 4 foot chase in one corner reducing the square footage, yet we still had to pay full price for a 10 x 10 space.
fred a | Overall ExperienceWe have used this u-haul location for several year with great success.
Linden H | Overall ExperienceThank you!
ERNEST H | Overall ExperienceLucy is so kind, efficient and effective. She’s a huge plus to your organization.
Mark P | First ImpressionsWe are well pleased with the units and service that we received. Thanks, Gail and Dan
Gail G | Overall ExperienceRented trailers, stored household items in climate controlled storage, stored my RV at this facility, filled propane tanks here. Always a pleasant experience. Friendly, helpful staff, No complaints whatsoever.
Ron H | Overall ExperienceGreat people to work with.
James W | Overall ExperienceEverything went well. Except for the final error in not having the records updated timely.
diana n | Overall ExperienceThe gal at the front desk was wonderful and explained everything to me! So happy to get into this storage space!
NOLA U | First ImpressionsNice to be able to plug in so the RV batteries are maintained.
Lyndsay B | First ImpressionsHave been renting here for past 3 yrs, Always a good experience. So much better than I had experienced at another Casa Grande facility
Butch C | First ImpressionsBecause of declining health we had to sell our RV. We are grateful for the outstanding service U-Haul provided to us since we moved here in 2016. The previous store manager, Nancy, provided us with superior service. We did not get to meet the current manager. We are pleased to provide the U-Haul facility and staff our highest recommendation.
Paul R | Overall ExperienceJonathon was just a nice guy and provided excellent customer service.
Robert E | First ImpressionsWe were very happy with our two year+ relationship with this UHaul dealership. We never worried about our belongings and our needs were handled efficiently and in a timely manner.
Lou R | Overall ExperienceWe have always received friendly and helpful service. Thanks
MARY S | First ImpressionsPolite and helpful
Rene B | First ImpressionsSure miss Nancy!!!
MARK P | Overall ExperienceManager Nancy was always helpful
John J | Overall ExperienceDidn't interact with Uhaul staff often but when I did everything was taken care of.
vicky k | Overall ExperienceLucy and her staff are absolutely awesome!! Lucy was an absolute pleasure to do business with!
Nancy Z | Overall ExperienceI kept my items in this storage facility for 7 years, unfortunately with the price increase I had to vacate. Aside from some termite damage on some of my boxes (did not affect items in boxes). Some dust accumulation (it's in the desert so that's bound to happen). Everything seems to be in decent condition.
JOAQUIN M | Overall ExperienceThe staff was helpful and very knowledgeable. As a team they work well together. They made me fell welcome and appreciated. I like that. Thanks team Casa Grande, you are awesome!
Robyn D | First ImpressionsWow it's a shock to find such well managed store. It's rare to find a storage place this clean organized. The Manager offered to walk around the lot and point out the available spaces and gave me a map with prices on it to compare. Needless to say I rented a covered space. So nice. I'm happy to find this spot so close to my home. Tia the Manager had me signed up in a jiffy.
robert f | First ImpressionsYour staff is professional, pleasant and very helpful. I will recommend this location to anyone.
JIM B | First ImpressionsThe staff facilitated my move-out and then move-in with friendly and competent service. I really appreciated the way they worked to secure the site I needed in a timely fashion. Jean
jean j | First ImpressionsThe office manager, Tiania Triplett, was excellent. Would highly recommend this location.
Patricia R | First ImpressionsStaff very friendly and efficient, we just moved it closer to home.
edwin h | Overall ExperienceWe have stored here for many years, the staff has always been excellent
Donald D | Overall ExperienceGreat place
Lila P | First ImpressionsThanks Lucy for making it all work out easy.
SHAR A | First ImpressionsNancy Buck has been a stellar manager for UHaul and all her customers.
ROBERT F | First ImpressionsNone
roger m | First ImpressionsNancy and the crew have always been great very professional. We have been at this location for 8 years. Del
Del H | Overall ExperienceA very friendly and helpful staff. The facility was easy to move around in with our 41' motorhome and has covered RV parking. The whole facility, office, storage and roads were nice and clean. I would absolutely recommend this U-Haul facility to anyone.
James W | First ImpressionsThe help at this facility is lacking, just my observation. The only issue i had was the wait, every time i would call i was put on hold, for 20 minutes and more (i do not exaggerate. no fish "stories from me) it was, sad to say it was every time. Also when i would physically go in, the employees were sitting and when there was movement, it was just a mosey along pace. The personnel may have all day to be there but a customer is usually on a time schedule and wants to get er done. i don't know of anyone who really "enjoys" moving and are in a hurry to finish and when there are employees doing basically doing nothing it's kind of an attitude breaker! Overall this has been an accomplished experience for me, o.k. but not so great. Thank You for asking.
Bruce Y | Overall ExperienceNancy and her husband are so helpful and kind. The business is run extremely well and the customer service exceeds expectations. I would highly recommend the Casa Grande U -haul to every one for there storage and moving needs. The facility is immaculate and there is always someone there to help.
Jill F | Overall ExperienceSuper nice employees.
Rita B | Overall ExperienceThe employee on duty Sunday (Luz) was very pleasant and helpful. She went above and beyond.
Katherine W | First ImpressionsNancy and staff are great!
Frannie M | Overall ExperienceNancy Buck has always been a great person to deal with in my years with U-Haul in Casa Grande and has always been very helpful and considerate in my dealings with her. Thanks and best wishes to Nancy.
RICHARD H | Overall ExperienceYou guy have always been there for me
Arnie E | First ImpressionsVery friendly and professional staff
doug d | Overall ExperienceNancy is a great manager
Issac T | Overall ExperienceWe have been renting from this facility since at least 2018 and dealt with at least two other management teams. Nancy Buck has been the best manager of any facility I have ever rented. I have had a storage unit for cars, tools, and household items since 2003 at various locations including UHaul facilities. Nancy and her husband Richard keep the facility clean with any maintenance issues being taken care of immediately Renting at this facility was an amazing experience Thank you Nancy and her team of selected workers
CHARLES B | Overall Experiencenancy at casa granda was wonderful
Lewis H | Overall ExperienceOnly thing that could use improvement, the pigeons made a mess of my roof. Also the dirt that accumulated,
Richard A | Overall ExperienceGreat location, friendly and extremely helpful staff.
JessicaAnn C | First ImpressionsNancy in Casa Grande is the best. She's a sweetheart and very helpful really like her! Claudia DalMolin
Claudia D | First ImpressionsNancy you have gone above and beyond to be helpful to me and I want to thank you.
jim m | First ImpressionsGreat facility. Staff were very friendly & helpful. It is also the cleanest RV storage yard I have ever used.
Adam V | Overall ExperienceThis facilty, Nancy Buck and all her staff are amazing. They are helpful, friendly, professional and wonderful to deal with. If we had stayed in AZ we never would have left the facility.
Brenda K | Overall ExperienceThe manager Nancy Buck ,is awesome she helped me with everything that I needed!
Rodney T | First ImpressionsWe were very satisfied customers. They have always bend over backwards to give us a good spot for our RV storage while we are in Casa Grande. Would highly recommend them.
CAROLYN L | Overall ExperienceNancy was always helpful and went out of her way to to provide excellent care for us. We stored our motorhone for Over a years and would highly recommend U Haul in Casa Grande Az
Barbara P | Overall ExperienceVery nice, clean and modern
hal s | First ImpressionsThanks!
Allen R | First ImpressionsNo complaints. Nancey is supper person and runs a tight ship.
AL A | Overall ExperienceNancy is a doll, so helpful
Sue B | Overall ExperienceBig NO
Omar Q | Overall ExperienceVery customer friendly and professional service with a smile. Very satisfied customer.
doug d | First ImpressionsNancy was very friendly. Complex was very full and she did a great job of getting us in the first day our unit opened up. No problems and everything was as promised. Good access for semi also..
mark b | Overall ExperienceCan’t say enough good things about the Buck’s!!!! Great site managers, they definitely go the extra mile for their customers!!
Elizabeth B | Overall ExperienceAlways had great help with my storage needs
lee w | First ImpressionsVery very great experience definitely recommend
Kellye B | First ImpressionsGreat facility with very helpful and knowledgeable staff!
Cliff S | Overall ExperienceConvenient with the swipe card for easy entry and exit. The unit came just in time for me which was great. Staff that I have dealt with has always been pleasant.
vicky k | First ImpressionsUsed storage from day one. Left for a year and then returned. Perfect for us and our motor home. Will return in future and hope for an open slot again. Nancy has been great. Friendly and personal all in one. Thanks
Larry B | Overall ExperienceThis storage facility has a lot going for it but if picking one main thing it would be the manager, Nancy Buck. She runs a tight ship. We have stored an RV here (off/on) since 2015 and never worry about security for our rig after leaving it for months on end. Nancy is very prompt at answering questions, emails or voicemails. The facility is easy access off I-10 and just a 40 minute shuttle ride from SkyHarbor/Phoenix airport.
Nancy H | Overall ExperienceNancy is the best you have !!! The covered storage is the best in the area . The only reason for leaving is the loss of our motorhome. Keep up the good work!!!
mark s | Overall ExperienceNancy is a great site manager. Nancy has been there a number of years and assisted with a move to and from Arizona. Uhaul is impressive overall.
Eric J | Overall ExperienceI moved out 2 weeks before get it right
Kevin D | Overall ExperienceNancy is the BEST !!!!!!!!!!!
Dale G | Overall ExperienceNancy is a great manager
dard p | Overall ExperienceNancy, Rich and everyone were totally helpful and professional !
JOHN D | Overall ExperienceI have used this uhaul facility on and off for almost eight years. Nancy and her husband along with all staff have been consistent. I have had several hiccups in this journey, never have I been in good hands.
Vicki M | Overall ExperienceNancy was very helpful. This is a very busy location and she was able to help us quickly and efficiently. Facility appears clean and secure.
mark b | First ImpressionsVery easy and efficient check-in.
Richard M | First ImpressionsNancy and the crew were great! Always a clean and well maintained facility.
Brian R | Overall ExperienceThank you for a job well done!!
Allen T | Overall ExperienceWhen I rented my space, another RV was encroaching into my space. The staff was less than helpful in getting the encroached RV moved. It ultimately required a call to corporate to get the RV moved. Emails to Nancy Buck seem to be mostly ignored.
Ross D | Overall ExperienceI have been at u hauls long time. They have always been very helpful. Never any issues. Nancy buck , the manager was always excellent in all things needed.
Dennis F | Overall ExperienceNancy Buck and all the office staff were very friendly.
Kathleen B | Overall ExperienceThe staff are AMAZING! Always friendly and helpful!
COURTNEY K | Overall ExperienceNancy was an exceptional manager for this uhaul facility. Great customer service.
Linda K | Overall ExperienceNice facility for storing RVs. Like the covered spaces to protect the RVs from the Arizona sun. Like the on site dump station and on site propane tank refills. Also like the on site trickle charging. Would love it if the spaces were paved instead of dirt/gravel. Also would love it if the spaces were slightly wider, but 12' spaces are pretty much the standard, so I really cannot complain.
Richard K | First ImpressionsHappy that I am now storing there, very close and convient to home. Nancy & her team are the best very clean facilities. Will be here for a long time.
Jenilee B | First ImpressionsMoving can be stressful. It’s good to have someone like Nancy to work with and make the transition hassle-free.
Charles P | First ImpressionsNancy made me feel very welcomed, and did extra work to fit me into her totally full covered RV storage. She quickly cleared up a mix-up in payment, and her cheerful and personable manner made me very happy with my choice of UHaul.
Jean J | First ImpressionsBest overall storage facility and experience we've had. No complaints.
James A | First ImpressionsStaff friendly and responsive. Facility secure. Structures oriented to provide maximum shade for my RV. Overall an excellent experience.
Carl B | Overall ExperienceI loved working with Nancy-- Never saw the facility because I haven't brought my RV there, but marked good anyway. I expect it will be --
Rita S | First ImpressionsThe staff was VERY helpful and knowledgeable. Will use the facility again.
Tod M | Overall ExperienceGreat location! Close to home base
David M | Overall ExperienceNancy is the sweetest and very helpful! Always a smile on her face!
Deanna H | First ImpressionsBeen there eight years
RICHARD B | First ImpressionsHad a reservation with confirmation number, but the space was sold same morning. Nancy managed to find another space!
Brian Y | First ImpressionsNancy is absolutely the best!
Bill s | Overall ExperienceNancy Buck and her staff are very friendly and professional. If anyone ever needs any type of assistance they are willing to take steps to help. The facility and grounds are kept clean.
CHARLES B | First ImpressionsThe management and staff at this location has the best customer service. They are friendly, helpful and courteous. Thank you.
NENITA S | First ImpressionsStaff is very professional and courteous.
George S | First ImpressionsI will be back.excellent service clean dacility
Leticia M | Overall ExperienceGreat customer service!
Bob K | Overall ExperienceExcellent service, clean facilities, staff friendly and always there to help. Will use again I the future.
maryln h | Overall ExperienceBoth Nancy Buck and her husband are great! - they both were extremely helpful.
Charles C | Overall ExperienceIt was awesome doing business with you guys! Always helpful and friendly.
ROBERT R | Overall ExperienceNancy was so very helpful. She, Richard, and Hank were very friendly and eager to answer our questions and help with finding the right size storage unit for us. Nancy made it seem effortless to get the application completed and get us on our way. We have already recommended this their services to our family and friends. Thank you Nancy!!!! Gail & Dan- Maricopa, Az
Gail G | First ImpressionsThe facility was clean and managed well. My experience was great.
CANDACE H | Overall ExperienceVery helpful and friendly staff going to miss seeing them on a regular basis 😔
Trinity h | Overall ExperienceThe Buck family went above and beyond in taking good care of us at the storage unit, very pleased with the service and professionalism!
Lany M | Overall ExperienceYou need to take care of the pigeon infestation. The pigeon poop destroys our RV roofs. Also, the electric for 2 hours is not sufficient time for trickle charging our RV batteries. For the amount of rent that we pay each month we should be able to have the electric on for at least 4 hours per day in order to keep our batteries charged. These are the reasons we have left this facility.
Jeff J | Overall ExperienceNancy is AWSOME. Always freindly and super helpful. Worth driving to CG to store. More than just the price, the service brought me back and will keep me coming back for my storage needs.
Arnie E | First ImpressionsStaff is very helpful and professional.
Colby H | First ImpressionsRediculous
John M | Overall ExperienceNancy is the best. She is so very helpful.
Sandee H | Overall ExperienceManagement of facility was very helpful, I would definitely return to this location
Glenn W | Overall ExperienceNancy Buck is a wonderful and caring manager. Thank you Nancy
David J | Overall ExperienceFriendly staff. Very clean facility.
Wendy B | First ImpressionsAll your employees at this location are top notch! They are a pleasure to do business with! Thank you for your service.
Madeline P | Overall ExperienceNancy and Rich, couldn’t be more helpful. Very nice people, including their staff!
TOM S | Overall ExperienceNancy & her husband have been most accommodating for the last 8 years while my 'house' was stored with them...always polite and concerned when they couldn't reach me to remind me of past due rent. My son and I were packing U-haul until late...Nancys husband came to check on us to make sure we were doing ok...very nice people...
CATHERINE H | Overall ExperienceThe manager and staff were top rate! Always there to provide information and support! I can’t say enough about their incredible customer service .
Randy d | Overall ExperienceStaff was exceptionally friendly and accommodating.
Lonnie N | Overall ExperienceLove this place
Mary H | Overall ExperienceIt was the best facility I have every rented. Well kept and maintained. The staff is very friendly and helpful to our needs every time we had to visit. If I every need another unit they would be my first choice, great people and facility.
James B | Overall ExperienceFolks were very kind and helpful at a very stressful time. Thank you !
Anna K | Overall ExperienceLadies in the office are first rate!
Cliff S | First ImpressionsThe staff and the facilities could not have been better !!! A great place and great employees !!!
Thomas W | Overall ExperienceNancy the office manager was great!
Gary S | Overall ExperienceNancy and Richard are outstanding host and operators. They were always ready to help with any issue and it was a pleasure to work with them. We consider them personal friends now. We left because we sold our motorhome and no longer needed the facilities. Thank you Nancy and Richard for loving our babies Daisy and Duke.
Rosie W | Overall ExperienceCould not have had a better experience with a storage company. Well maintained property operated by a professional and extremely helpful staff. Would recommend this facility to anyone looking a safe and well run storage company.
JAMES H | Overall ExperienceVery nice and helpful
Jason F | First ImpressionsVery clean and well maintained. Staff was very friendly and professional.
Kevin S | First ImpressionsNone
Anthony L | Overall ExperienceA pleasure doing business with you!
Ken H | Overall ExperienceProfessional...helpful..friendliness... all deserve a 5 star rating.. beginning with manager Nancy and her 2 staff members we meet.
Ruth R | First ImpressionsFlawless. Originating Store mgr.- Extremely helpful w/reservation. Car transport tire mishap. Fixed. Roadside assistance, Cesar, fast/polite, checked all tire/straps. Destination easy/storage great
Glenda S | First Impressionsall good
Russell H | First ImpressionsProfessional, friendly staff who works to accommodate your storage needs.
Thomas M | First ImpressionsEveryone was very friendly and helpful.
Richard K | First ImpressionsEverything went smoothly and the unit was clean, thanks to all.
James B | First ImpressionsNancy and her staff were great to deal with.
SHAWN M | Overall ExperienceStaff was very helpful and courteous. Facility was very clean and tidy.
CANDACE H | First ImpressionsThe only issue I had was the brochure stated a price for a 10x10 but when I purchased they stayed it would be 10 dollars more because it was on the first floor. This was not stated on the brochure.
Gary S | First ImpressionsNone
Barbara M | Overall Experiencegood clean trailer. helpful people.
Jim A | First ImpressionsNancy was very efficient, friendly and courteous!
CAROLYN L | First ImpressionsQuick and easy as usual.
lee w | First ImpressionsNancy and the team is friendly and responsive. The facility is large and clean. The internal storage temperatures are as stated.
Brian D | Overall ExperienceOur space was clean and very accessible!
Susan G | Overall ExperienceYour reservation agent and facility agent were very helpful and friendly. The facility is clean and very suitable for my needs.
Gary C | First ImpressionsWe can't begin to say, "Thank you enough." Nancy, the manager, always went out of her way to help us. Her professionalism was first class. She epitomizes the U-Haul values and is a great asset.
Richard K | Overall ExperienceVery convenient
DAVE L | Overall ExperienceNancy was very sweet and always ready to help in any way she could. I was very pleased with my service!
Shaina L | Overall ExperienceWe appreciated them being there when we needed them.
margaret r | Overall ExperienceGreat customer service from all employees lace is extremely clean
Annette S | Overall ExperienceNA
Sharon A | First ImpressionsMy cross country move with U Haul was a plesant experience!! The staff was always eager to help with any questions I might have had! Plus I got 1 months free storage to boot! What a great experience
Helen S | Overall ExperienceRates increased every year. I only used power 6 months of the year but paid for 12 months and still got yearly increases. Found comparable space at lower cost
Warren L | Overall ExperienceAlways friendly and helpful. Will use again.
Lauri V | Overall ExperienceThe staff was very responsive to are needs. Would recomend your facility to all of our friends.
Tom B | Overall ExperienceNancy, Richard, Jenna, Hank, Marcela and Abby make me feel so welcome!! A++ Only complaint I have is that despite constantly being sold out of rooms in the a/c bldg, UHaul has yet to begin 4th floo
Chris L | Overall ExperienceVery very busy facility, but always friendly and efficiently taken care of. Very clean inside storage unit.
Selena N | Overall ExperienceService was good and area is well maintained
PHILLIP V | Overall ExperienceMy only complaint was the broken and sticking main entry door to the building our storage unit was in. I notified Nancy and she told me it would be replaced in the future by a better system.
MIKE S | Overall ExperienceBeen there since 2007 and have been very satisfied with facility. Nancy buck has been awesome in handling any issues.
DENNIS F | Overall ExperienceGreat staff, very friendly, had everything we needed. Recommend a moving company to help load up trailer. Would recommend the moving company to anyone
Kelly M | Overall ExperienceThe manager and staff were some of the best I have ever expected. Thank you for all you did for me and my family! When we return to Casa Grande we will be at your front gate.
RICHARD W | Overall ExperienceNancy really stepped up to help me get my space Exceptional manager.
Larry B | First ImpressionsGreat service and staff
ZEAN C | Overall ExperienceStored our camper for 3 months. Had 2 issues with electricity, which were dealt with promptly and professionally. Thanks for the protection while we were away from our "home" and kindness shown.
Carol L | Overall ExperienceExcellent staff and facility!
Bob K | First ImpressionsFast and efficient
Stanley P | First ImpressionsNancy runs a great facility.......
Mark S | Overall ExperienceI appreciate all the service given at the Casa Grande location, and especially Nancy's help.
Sandee H | First ImpressionsThe whole staff are exceptionally helpful and the facilities are immaculate!
Lany M | First ImpressionsThanks to, Nancy, Richard and especially Little Richie for all your help.
Timothy C | Overall ExperienceGreat place for storage. The staff are very good.
WENDELL B | Overall ExperienceThank you for your understanding and dealing with my problem.
Timothy D | First ImpressionsDon’t ask me to write comments if you are not compensating me for my time.
cynthia a | Overall ExperienceNancy was extremely accommodating & professional, & sorted out our needs regarding security and storage of our Rv & car efficiently & speedily. Thank you to all at Casa Grande.
John B | First ImpressionsEveryone was very nice to me I give a 5star rating with only one complaint. I believe the U-Haul company has a big problem with pricing. I think prices are a bit extreme for valued customers.
DIXIE B | Overall ExperienceEveryone was pleasing to work with and very costumer oriented. Thank you
Tom B | First ImpressionsGreat customer service
Kathleen B | First ImpressionsVery helpful with my RV storage needs. Probably the nicest U-Haul location I have ever been in, and I have been in at least six.
Mark M | First ImpressionsNancy went above and beyond in every aspect.
andrew B | Overall ExperienceMiss NANCY and staff are great people ... thank you so much for everything....
Paulo A | Overall ExperienceThanks
DAVID J | Overall ExperienceNancy is the best!
David J | First ImpressionsManager, Nancy Buck, provided excellent service.
Gale L | Overall ExperienceNancy Buck was great to work with setting up my new account.
Joseph S | First ImpressionsNancy is very friendly and helpful. It was a pleasure to do business with her.
Catherine H | First ImpressionsNancy Buck is a great manager & is very customer service oriented. She is so nice & helpful. We really appreciate everything she did for us. Awesome & thank you.
william h | Overall ExperienceVery friendly and easy to work with!
Richard A | First ImpressionsEveryone at this faculty was very helpful when we needed to switch to a smaller unit. Nancy was great and we would use them again if the time arose that we needed a place to store things.
Oasis C | Overall ExperienceThese ladies were so kind and helpful in solving a problem regarding storage. I highly recommend U-Haul Moving & Storage of Casa Grande to anyone who would need their services.
stephen f | First ImpressionsExcellent in all ways.
jon f | Overall ExperienceThis is the best facility I have seen!! All the employees were so helpful and friendly, and the buildings were immaculate. Easy check-in and out as well. Tremendous experience!
Patricia H | Overall ExperienceThe people and service were great! We especially appreciated the air conditioning. Our movers came to get our furniture from UHaul on a 100 degree June day. Movers liked air conditioning.
Don D | Overall ExperienceNancy was very helpful & accommodating while maintaining professionalism.
Angela F | First ImpressionsNancy is the best..!!!!
James P | Overall ExperienceThe staff was very helpful and friendly. We would recommend this facility just because of the staff. Nancy and Richard Buck has could not have been more accommodating.
Doti B | Overall ExperienceNancy and Richard took care of me. They go way beyond the normal means to accommodate their customers. I just love them.
Vicki M | First ImpressionsStaff was friendly knowledgeable and efficient. I was in and out quickly. I was very satisfied with my reservation and follow up.
maryln h | First ImpressionsThey were extremely helpful in a very emotional and devastating time for me. All the staff were sympathetic and helpful to me. I felt that the facility was secure and lifted a major concern for the.
Leroy P | Overall ExperienceExcellent people made it easy to find storage for our coach.
Edward S | First ImpressionsVery secure and friendly place. I loved my storage unit.
Lacreita W | Overall ExperienceNancy was so helpful and gave us great care!!!
Thayne K | First ImpressionsNancy was very helpful and pleasant to work with, getting us the right storage spot for our Motor Coach
Danny H | First ImpressionsThis is the absolute best U-Haul facility I’ve ever used! The staff went above and beyond to take care of us, and the storage facility itself was immaculate and had a restroom!! Excellent!
Patricia H | First ImpressionsBye
STANLEY P | Overall ExperienceThanks Nancy and your staff gor coming through on finding a unit for us. Moving cross country is a stressful time and you made our worries a less stressful.
Timothy C | First ImpressionsNancy is a joy to work with and the facility is top notch
Randy C | Overall ExperienceExcellent service and very friendly and fun people to associate with under a stressful time of moving. I will recommend them to the world. Thank you guys so much for being who you are and what you do.
Bob J | Overall ExperienceCannot get any better!!
robert s | Overall Experiencewent out of their way to help with last minute changes when the U-Haul & storage facility we had chosen to us failed to tell us their only open on weekends. The one in Casa Grande was outstanding
andrew B | First ImpressionsThe manager Nancy and her staff were always the friendliest crew I have the experience of dealing with consistently. I will always recommend this storage facility over ones that are even closer.
Mike S | Overall ExperienceNancy went above and beyond expectations to make this smooth transition!!! Although she was very busy, Nancy took the time to explain the hours, gate codes, etc . A wonderful storage
mark s | First ImpressionsNone
ROBERT H | Overall ExperienceSee you this fall I hope.
lee w | Overall ExperienceWe were treated in a very professional and friendly manner.
Lynn S | First Impressionswas accompany in getting a storage unit whn there was a waiting list. Needed a unit this week.
Marjorie J | First ImpressionsNancy is a very good directer and always there to help.
Jacques V | Overall Experienceexcellent facility and management
WILLIAM H | Overall ExperienceAlways great to do business with.
lee w | First ImpressionsThank you Nancy, for all your help.
Nyla W | First ImpressionsStaff was knowledgable and friendly, answered all my questions patiently
nichole v | First ImpressionsVery friendly and helpful
char m | First ImpressionsUhaul was a very clean and secure place to store our belongings .
Jane D | Overall ExperienceThe staff was helpful and the facilities inside the building were sparkling.
Judy T | Overall ExperienceVery helpful
Joseph J | Overall ExperienceGreat customer service attentive, professional, & helpful.
Ruben D | First ImpressionsVery nice
Felisa P | Overall ExperienceGreat experience
Beverly V | Overall ExperienceThey made a very difficult situation easier to deal with.
Leroy P | First ImpressionsRestricting electricity and raising rates cost you this customer.
JOHN R | Overall ExperienceMy experience could not have been any better. The staff was extremely efficient, helpful, and friendly, and the facility was very nice. Thank you very much.
Diane A | Overall ExperienceI never know when I will need Nancy Buck's services at Casa Grande U-haul. But i always receive top-notch service and she is always ready for a returning customer. Thanks.
Nancy G | First ImpressionsGood value for covered storage, I appreciated electric cycling on to keep my batteries fresh.
Blake D | Overall ExperienceVery pleased. Nancy very helpful.
ernest d | Overall Experiencevery friendly staff and helpful
Gaspar L | Overall ExperienceVery honest and knowledgeable service, We will definitely use this storage facility again.
Kathy B | Overall Experienceno comment
Paul L | Overall ExperienceEveryone at this location was very helpful and friendly.
Linda C | Overall ExperienceGreat Bargain
elsie p | Overall ExperienceI have recommended to a golfing buddy and now he has 2 spots
frank l | Overall ExperienceWe trust UHaul to take care of our furniture etc. Nancy Buck has been very helpful and easy to work with. She responds promptly and follows up with what she says.
Don D | First ImpressionsI've stored my RV at this facility for a number of years but this last year the facility installed timers for the electrical hookup. When I returned my batteries were dead. This is NOT acceptable.
Colin C | Overall Experiencestaff was very helpful, even on waiting list a call was made to let us know
DUANE W | Overall ExperienceNancy is exceptionally accommodating & highly professional.
Angela F | Overall Experiencevery satisfied
Al R | Overall ExperienceNancy and Richard were very friendly and helpful
Kevin R | Overall ExperienceNancy Buck at u-haul Casa Grande, Arizona is one of the most amicable persons we have ever met. She goes out of her way to accommodate your needs. Best u-haul dealership we have ever dealt with.
dwight c | Overall ExperienceLove it here. So happy I decided to go with this facility :) Great management and staff. Very clean and I feel safe.
Christine H | First ImpressionsNancy Buck was very helpful & accommodating.
KC Y | First ImpressionsNancy Buck is a tremendous asset to uhaul!
Robert S | Overall ExperienceNancy is wonderful to work with.
Maria R | First ImpressionsGreat place.
Corry C | Overall ExperienceNancy and Richard do a very good job. They have a very well run operation.
DEAN M | Overall ExperienceNancy Buck is a gem and she is a valuable asset to the uhaul organization. Nancy has been extremely accomodating to us for the past few years under tough circumstances.
Harold E | Overall ExperienceNancy Buck did an outstanding job with our storage needs! I look forward to dealing with U haul with our storage needs next summer..
Bob C | Overall ExperienceI was so grateful!
susan l | Overall ExperienceGreat staff. Very friendly.
David S | Overall ExperienceGood experience.
LARRY B | Overall ExperienceThanks for being there. It was such a great help to know that the motor home was in a covered facility and safe. We were a 1000 miles away and we knew that it would be watched and safe. Karen Webster
Karen W | Overall Experiencevery satisfied, we relocated from Illinois had our things in storage for 5 months while our home was being built.
rose m | Overall ExperienceNancy and Richard are the best. They bent over backward and exceeded our storage needs. The best compliment ever...…..we'll be back if we ever need their services again!!!!
Stu V | Overall ExperienceExcellent storage unit. In a good location. Manager does an excellent job.
Walt W | Overall ExperienceNancy is the BEST.
sarah k | Overall ExperienceManager really did great job resolving a problem where an individual parked his motor home into my parking space.
Richard K | Overall ExperienceI didn’t actually see the facility as we hired movers to pick up our belongings. I did talk to them on the phone a couple times and the customer service and communication was wonderful.
Nancy D | Overall ExperienceI have used covered RV storage and 10x10 inside storage. A well run facility and great place for storage boxes of every size.
STUART T | Overall ExperienceIt has been a very, very good relationship/experience. Thanks to Nancy Buck.
Dwight J | Overall ExperienceNancy Buck and her assistants were just great!
Brian Y | Overall Experiencecannot comment on office and facility as all contact was over the phone but everything went well.
Rich L | Overall ExperienceNancy and the staff are fantastic, a great place to do business.
CONRAD B | Overall ExperienceIn spite a mix-up where I started, the U-Haul facility here was great! I dealt mostly with Nancy, and she was extremely helpful and pleasant to talk to.
Donna B | Overall ExperienceYou all were great over the years, thank you very much.
VIRGINIA G | Overall ExperienceWonderfully maintained facility with friendly staff!
Taylor K | Overall ExperienceNancy was exceptionally helpful and a delight to work with.
Lucille W | Overall ExperienceEveryone was very helpful and friendly. there were even carts available at the storage facility to make loading easier!
Rene V | Overall ExperienceI’d like to thank Nancy at the Casa Grande location for all her help...she’s an angel in disguise! The whole staff was great! I will definitely refer all my family and friends to them. ❤️
DIANA B | Overall ExperienceThanks great group of people
LADON H | Overall ExperienceHave been at U-Haul for many years. Staff are knowledgeable and courteous. Always felt that our rig was safe and secure.
WILLIAM B | Overall ExperienceExcellent facility and staff. So happy it was there when we needed it!
DONALD T | Overall ExperienceVery nice and helpful staff
sharon r | Overall ExperienceNancy &her staff are the best anywhere.
Everett H | Overall ExperienceThe temperature controlled unit that I rented was perfect!
BRENNEVA P | Overall ExperienceNever do surveys but for you guys, I will take the time. Service was above and beyond expectations. I will most certainly chose this facility if/when the need arises in the future.
Arnie E | Overall ExperienceLove Nancy and her husband ... Most kind pplq
Lauren B | Overall ExperienceNancy and her husband were always veey kind and helpful.good people.
Steve C | Overall ExperienceThank you for your service
Gladys W | Overall ExperienceOutstanding staff friendly and professional. Highly recommended..
MICHAEL S | Overall Experience👍👌
Richard B | Overall Experiencevery nice facility and excellent management and customer service. Thank You.
wayne r | Overall ExperienceNancy the manager is very professional, super nice and I was always greeted with a smile. I used the RV covered storage and love the convenience of propane and rv dump site. Will definitely return.
Patricia G | Overall ExperienceHad a hitch on our RV stolen
Roy S | Overall ExperienceMost of all the staff was very customer friendly and a pleasure to work with.
doug d | Overall ExperienceWe were very pleased with all aspects of our dealings with UH Casa Grande Az
Doug H | Overall Experience