Customer Reviews for U-Haul Moving & Storage of Clinton

Rating:

5.0

Storage units the prices are a little higher than most places

Rating:

1.0

I stored my RV at clinton storage with the understanding that i would have power for two hours a day to keep batteries charged up. For two years in a row that was not the case and i lost my batteries. Last year my rv was broken into. Both these things werebrought to the attention of the manager I was yelled at and treated with disrespect I will never do business at tge location ever again Very rude person working there

Rating:

1.0

One of the worst businesses I have ever been to. A terrible experience each time I visit. Rude staff, unpleasant vibes all around.

Rating:

5.0

The staff made it as easy as possible.

Rating:

3.0

U-Haul had not been swept prior to pick up.

Rating:

5.0

Great service; thank you.

Rating:

4.0

The only issues I had was for 220.00 a month it shouldn't have felt like I pulled the car from a swamp, and the fact that one can't reserve a unit for next winter. The moisture thing is understandable seeing as it's just a steel box next to the Nashua River.

Rating:

5.0

Clinton is quite a ways from our home but this facility was so nice that we’ll be back next fall!

Rating:

1.0

They misquoted our rate from when I booked it over the phone from .79 cents a mile to $1.29 a mile when we picked it up and were extremely rude when we called this morning.

Rating:

2.0

Trailer was not cleaned out various metal objects left in trailer from previous renter includes metal, nuts, bolts, knives, forks, lighter etc... my kids almost fell on a steak knife not happy

Rating:

4.0

Gracias

Rating:

5.0

Everything went very good .I would use them again staff was awsome.....

Rating:

5.0

The staff was friendly and very helpful.

Rating:

5.0

Each time I have used this U-haul location everyone has been most helpful and ready to resolve any issue.

Rating:

5.0

Great experience ! Thanks !

Rating:

5.0

Great service, great products.

Rating:

5.0

I was charged 4 miles extra.

Rating:

3.0

I had no interaction with these people. YOUR app and YOUR website SUCK and this experience was nothing but hell AND you owe me money. Because you said $31 less if I dropped off in Clinton. My confirmation when I set this all up said ~$80 but when the pick up location charged my card it was over $140. Complete bullshit. AND your app kept crashing, so the checkout experience cut me off. I took a ton of photos on my phone and called for help/to complain. AND it’s ridiculous I’m being charged for ~16 miles over when the closest pick up was 11 miles away and the drop off you sent me to was 10 miles away. So you do the math. I want someone to handle this ASAP. Oh, and the app wouldn’t let me setup my account on the first try bc it said I tried TOO many times. I hit the button once. But then the website was fine. However, a million other things were shit on your website and only worked on the app. This whole thing sucked, I will never use you again, and yes I will tell every soul I know.

Rating:

5.0

Absolutely no problems. Would recommend.

Rating:

1.0

Would never recommend storage units in Clinton, Ma they are in a flood zone and your stuff has the potential of getting ruined!! General Manager at this location is horrible and VERY unprofessional!!!

Rating:

5.0

The 2 wonderful employees I have dealt with (might be a mother + daughter) whether over the phone or in-person have been so helpful and made me feel so comfortable that I love to talk with them. Great customer service!

Rating:

5.0

Nice stuff

Rating:

5.0

Team was helpful and great. Would rent here again

Rating:

5.0

Nothing to say everything was nice

Rating:

5.0

just keep being great

Rating:

5.0

I would ask that the folks on the 800 line make it more clear that one HAS TO store it on a specific day. That was not clear to me & the person on the phone chose the day so I got a call making it sound like we’d lose the spot if we did not drive over & store it immediately.

Rating:

5.0

The Agent should already know if their equipment is rentable or not and not have to discover the ability to rent stand-alone equipment like an appliance dolly based on possible Serialization of that equipment.

Rating:

4.0

Very helpful and very understanding when pickup time changed a few times

Rating:

4.0

Staff were really helpful and competent. I'd have used the unit for longer except that it wasn't climate controlled. I especially liked the card key to get access to the inner yard.

Rating:

1.0

My stuffed got stolen and no responsibility was taken from Uhaul I was told my stuff wasn’t properly stored thankfully the police found my stolen items worth around 60 thousand dollars no a really good experience after renting 9 plus years and I was even treated like I got something to do with the stolen stuff so the didn’t have to take responsibility don’t rent in Clinton if you don’t have to

Rating:

4.0

The gate is always broken so anyone can just drive inside anytime they want. This is a constant reoccurrence. There is a new store manager now so perhaps this will be fixed. But the last 2 years od renting storage, the gate was constantly stuck open. Can this be fixed?

Rating:

5.0

Everything is perfect. The manager is great and the employees are fine. We are always greeted with a smile when we walk in. We highly recommend this location.

Rating:

5.0

Everybody was great, all very helpful, especially Christine.

Rating:

5.0

I don't have any suggestions for improvement. Everything went perfectly and Carol and Christine were friendly and helpful.

Rating:

5.0

Christine and Carol are professional experienced and gave great customer service. I would highly recommend Uhaul Clinton to anyone who wants to experience outstanding service.

Rating:

1.0

The management does not know how to run a rental business and is extremely rude.

Rating:

5.0

great experiance

Rating:

5.0

This place is very well managed with friendly staff. We will definitely use this U-Haul again in the future. Thank you!

Rating:

2.0

The seats of our rental van smelled awful, but we didn't realize until we had sat on them for a while so we couldn't turn around to return the van. We had to cover the seats with towels, and had to change our clothes to avoid the worst of the smell. We traveled with the windows down when we could. When we complained on our return, we were given no apology, no refund for the inconvenience, and claims that. they couldn't smell anything. We spent over $320.00 - not a small amount and I think we should have been given a rebate of some kind, no matter how small, to show good intent. We wont be using this Uhaul location in the future. Too bad because we have rented from this location often and have always been happy.

Rating:

5.0

Excelente atencion buen servicio

Rating:

5.0

I always. Have a good experience at Clinto U-Haul. Keep up the good work

Rating:

5.0

Professional and no issues turning in trailer

Rating:

3.0

The front tires were bald and with thunderstorms and rain I was very afraid to drive the vehicles.. so I completely lost a day of rental until the next day ( it was a 3 day rental) the store did give me credit for one day so I was happy about that, it wasn’t her fault but I B do believe safety should be more a priority

Rating:

5.0

The staff were very friendly & helpful!

Rating:

5.0

Absolutely fantastic dynamic duo in the Clinton High Street location!! This mother-daughter team are professional, patient and extremely knowledgeable. They get 100% rating for customer service and helpfulness. Thanks!!…I’ll be back!!! Patty Mason August 7, 2024

Rating:

5.0

Make sure people’s rentals are at the place they reserved it.

Rating:

5.0

Each time I have had contact with your location in Clinton, MA every employee that helped me was considerate, helpful and knowledgeable. I leave with a sense of satisfaction.

Rating:

5.0

Just keeping going the same doing with my 👍

Rating:

2.0

This rental was ridculously expensive and the trailer states it is economical. Pulling this trailer with my 2022 Ford Edge caused double the gas comsumption adding to the already high price for the rental. When I set up the dropoff, I told the agent that I wanted the southmost location in Leesburg, FL. She set up Pearl Paint which was another 4 miles north of the requested location and much more difficult to get in and out of.

Rating:

5.0

get new trucks - no cruise control and manual windows made a very long trip seem even longer.

Rating:

5.0

Prompt and courteous service!

Rating:

3.0

Forced to use app to drop off the truck or else pay a service fee. App was slow. Took 30 minutes just to complete the drop off process.

Rating:

3.0

First representative confirmed my reservation and that no equipment would be available. Suggested we’d figure it out the day of rental for cross country move. Second representative was short, terse and unwilling to review the equipment when requested at pickup.

Rating:

4.0

We rent two other units at this facility - our satisfaction is indicated by our answers. Thank you

Rating:

5.0

Friendly staff. Convenient location with adequate parking.

Rating:

5.0

I just love Carol & Christine & Robert in the Clinton Uhaul. They are so accommodating and you couldn’t ask for a better crew to work for you!! I love the way they treated me so much better than the guy that worked here and went to Viet Nam lazy and lazy!! Don’t get rid of these role and give them raises you make a lot of money and they deserve it. Think about it!!

Rating:

5.0

Authur Dulong of U-Haul of Ayer was EXCELLENT in ALL respects, and provided superior service, in my home town of Ayer, for years for our motor-home [registered in MA, fully insured and in active use for vacations]. Unfortunately, the franchise owner evicted us, after years of faithful patronage, because he wanted to use the open space to place old, used U-Haul box truck "bodies" in the open spaces to provide additional storage units for sale without building more conventional storage units on the site. This forced us to relocate at considerable inconvenience, and ultimately re-locate to the Clinton facility, 13 miles away.

Rating:

5.0

I go all the time for anything I need love them

Rating:

4.0

My only complaint is the truck came with below gas from what they want us to return it. If we gettting charged for using gas we didn’t that’s not fair

Rating:

4.0

Carol was absolutely wonderful. However, the truck I rented had not been returned by the previous customer - it was 2 hours late. I got a phone call from “customer service” asking why I had not picked up the truck yet, even though I was on time and waited at the facility for 30 minutes.(l left and waited for her to call when it arrived) Carol looked everywhere for another truck but none were available. She did a great job. Eventually the truck was returned - we went to pick it up and your computer system crashed while she was helping 4 customers by herself. I never received an acknowledgment or discount for the delay. We almost missed our appointment for moving my son into his new dorm. Even though U-Haul has better prices, the hassle was not worth it.

Rating:

2.0

Was called x2 to ask if I could pick up early, even though during the first call I said I could not and they changed it to online pickup, which was fine. Got there, online pickup not working so I had to go in anyway. Had to run my card THREE times to finalize my contract. Then he handed me keys and the truck wasn’t even on the lot, it was behind the locked fence and he had to go get it. I left the lot at 1050 for a 1030 reservation which put my whole day behind.

Rating:

5.0

Return of the trailer via your UHaul DID NOT WORK! WAY WAY WAY WAY WAY too complicated. Should have been easy - scan the barcode, take a photo, and presto zippo DONESKI!

Rating:

5.0

They should at least sweep the webs before. Otherwise everything good.

Rating:

5.0

Great job by Robert he handled everything

Rating:

5.0

Great service!! Thanks

Rating:

5.0

very helpful and courteous staff.

Rating:

5.0

It’s a convenient location and always accommodate everyone.

Rating:

3.0

Well for starters you need employees that want to work. I reserved a truck when I got there to get it your employee was on his phone on speaker I had to listen to cursing and yelling through the phone . The next day went to return truck same employee there when I went in again on his phone. Nobody was in there and I had to ask him to check in my rental so I could get my final bill. He didn't seem happy I had asked, he went outside entered the amount of gas and milage . He never looked the truck over for damage or to see if the blankets had been returned. And after watching him Not be bothered I had said wow u have it made you didn't do ur job and then parked the truck without cleaning it or sanitizing it. He responded with I don't do shit . My response was I can see that . I was Not Impressed and would never pay someone to do nothing and openly admit it Proudly to a Customer whom was once a GM there 😡

Rating:

5.0

The app is a bit confusing for the first time user. I wish it would walk you through all the questions you were going to have to answer BEFORE you arrive for your pickup as it took a quite a few minutes to fill out.

Rating:

3.0

When closing out my unit I had paid in full for 3/22 thru 4/22. I closed the unit on 4/13 and was told I would not get any money back even though I did not have the unit for the entire month!!! Not good business practice!

Rating:

5.0

Christine, the manager, was absolutely fabulous! She was very professional, proficient and personable. She created a wonderful experience. Thank you thank you!

Rating:

1.0

Educate the employees in this location about customer service!

Rating:

5.0

It went very well thank you

Rating:

5.0

lower prices,,, lol.

Rating:

5.0

Big help, very friendly and informative!

Rating:

5.0

Easier drop off app. Not intuitive. May have been me but app was cumbersome and frustrating

Rating:

5.0

The cargo van was dispatched to me completely filthy, both in the front and back. I understand around this time of year with all the snow, salt and freezing temperatures, it’s challenging to keep the interiors clean, but there was trash in all both doors and a tack on the passenger seat. ALL FOUR TIRES had low air pressure in the 50s/60s when the PSI should be at 80. This is not something I would ever complain about nor ask for a refund, simply just inform the manager or whomever is working upon returning it since this isn’t usually my experience. I understand I am not leasing a luxury vehicle but I actually do expect them to be relatively clean - at least all trash removed - and more importantly, safe. The tire pressure is an issue and should be routinely checked especially during the colder months. Despite filling up the cargo van to a full level prior to returning it, I was charged as if the van were brought back with only a quarter tank. I suspect whoever checked the vehicle didn’t check the gas gauge but the temperature gauge which is just an absolute amateur move. I have a receipt for the gas. I sincerely doubt this vehicle was dispatched after I dropped it off at 2 PM so I would like an employee to double check the gas level first thing tomorrow morning. You can also check ALL my past reservations and you’ll find I’ve never failed to fill the gas tank. Failure to do so is just incredibly rude and inconsiderate to the next customer. The Clinton U-Haul location closes at 3 PM on Sundays. I was disappointed when I noticed the error at 2:45 PM - and when I immediately called in hopes to catch someone before the location closed, no one answered at the store location. I called 10 times. This is just pure laziness - either staff didn’t want to answer a customer’s call so close to closing or they left early. This experience was just completely frustrating and unacceptable and this is coming from a customer who does not spend hundreds at U-Haul annually, I spend thousands. And this is the first time I have ever complained. I would like a full refund and I want my email forwarded to the current, new manager at the Clinton location so she’s aware of the situation. Since she took over the store location, the location itself appears much more organized and clean. She should be aware of this situation.

Rating:

5.0

Thank you all of you...since the beginning ( Mr. Melendez ) thru the end...(Christine, Roberts..)👍👍🙏🕊. God's bless you guys, Edwin Torres

Rating:

5.0

Great facility and Mr. Nguyen was extremely professional and helpful in making my decision to rent a storage unit.

Rating:

4.0

The manager is friendly, if there was a problem he addressed it and found a solution right away.

Rating:

3.0

Everything was great about the facility but the prices are just too high for a unit. Prices went up 3-4 times while I had the unit for the 2 year tenure

Rating:

5.0

Convenient storage at a reasonable price

Rating:

5.0

Buy Nguyen was very helpful and waited for us while we arrived just 2 minutes before closing on Sunday. Amazing experience- ***** 5 stars to this gentleman! Thank you

Rating:

5.0

Fast and easy

Rating:

5.0

friendly service

Rating:

5.0

The manager was excellent, and very informative.

Rating:

5.0

Earlier and later gate hours would make it even better. More gravel on the open lot spaces would make it better as well.

Rating:

5.0

Huy was very helpful.

Rating:

4.0

Huy was responsive, showed me the covered storage areas, and had me signed up right away. When I came with my RV he had the spot ready, provided my contract, code and card, and shared pertinent info. So far so good!

Rating:

5.0

Great service and great staff!

Rating:

5.0

Things were great there.

Rating:

1.0

In fact, I used to rent unit 864 in Clinton MA. The bad customer service and the over charges had forced me to leave. Luis Melendez Rivera had by mistake locked my unit so many times and I had to call him to open my place. It's been a rough experience. Unfortunately, I am continuing to receive late notice from Luis Melendez Rivera while I no longer rent. Will you please ask him to do a better job and no longer send those notices?

Rating:

5.0

Jake was extremely helpful throughout the entire process. Thank you!

Rating:

5.0

Staff was amazing. Very helpful after a disaster with storage at Leominster facility. Reservation accepted but no available units? The staff at clinton went out of their way to accommodate us and make it a smooth process. They even changed my truck and trailer return to them. Awesome job...awesome service...awesome people....thank tou so much...

Rating:

5.0

Great experience with Jake ,he explained to me everything what I was looking for,very good communication! Thanks Jake

Rating:

3.0

No numbers on my unit despite my complaints. When I went to close my unit out. The gentleman working had no access to the cash drawer and could not sell me any additional products. I don’t understand why he was working if he cannot do such basic tasks..

Rating:

5.0

Had a storage unit and rented multiple vehicles over the last 3 years! Great customer service!!! Thank you!

Rating:

5.0

Luis was great! Made everything easy

Rating:

5.0

The manager is a wonderful person and will do anything to satisfy you needs

Rating:

5.0

Always willing to help, friendly staff. Thank you

Rating:

5.0

Very pleasant experience with a stuff grate people.

Rating:

4.0

Conveniently located and reasonably priced.

Rating:

5.0

Thank you for such a positive experience

Rating:

5.0

Keep up the good work

Rating:

3.0

Hard to get in touch with specific uhaul locations.

Rating:

5.0

Best Uhaul establishment I’ve ever visited.

Rating:

5.0

Bueno

Rating:

5.0

Millie was awesome to deal with.

Rating:

4.0

Customer service at this U-Haul location is exceptional. Every employee I interacted with was very friendly and helpful! Kudos!

Rating:

3.0

The manager is not friendly at all or has his moments. He could be a good person but he sure needs a class in customer service.

Rating:

5.0

Quality services %100

Rating:

5.0

Millie is the best hire you have ever made. She is warm, personable, gracious, professional and goes the extra mile!

Rating:

5.0

The staff here have been beyond helpful over the past week for me.

Rating:

3.0

Depending on my refund , i would use them again

Rating:

5.0

The best place

Rating:

5.0

The gal was soooo awesome!! They told me when to come back when one was opening up, so grateful bcuz it’s very close to my house! Soooo happy!!

Rating:

5.0

Very friendly & helpful staff.

Rating:

5.0

Thanks for making tough time easier to move!!!

Rating:

5.0

Luis is extremely helpful and very professional. He helped out when we needed it!

Rating:

5.0

Manager Luis was extremely helpful in securing us storage for our vehicle.

Rating:

5.0

Great staff!!!

Rating:

5.0

Dan un buen trato alas personas

Rating:

5.0

I was happy with my experience at U-Haul in Clinton. They have extremely helpful employees working there.

Rating:

1.0

If you pay you bill and move few days later they don't give you money back for the rest of the month so.use you all month and move out and they don't explain that to you when you move in no fair

Rating:

5.0

All of my experience’s with UHAUL have been excellent.

Rating:

5.0

Luis was awesome!

Rating:

5.0

Luis was extremely helpful on site throughout my rental process as well as helping secure uboxes for an out of state move. The other staff I interacted with were also awesome and super helpful and knowledgeable.

Rating:

5.0

Luis the manager was great. He was very professional and courteous. Was a great pleasure to deal with him.

Rating:

5.0

Luis was awesome and was quick and knew his stuff. Highly recommend!!

Rating:

1.0

Rented a unit and the employee forgot to take the universal lock off so when my movers showed up with a truck filled with entire house we couldn’t get into unit and the store was closed ! We had to let the moving company leave and go to a different town to unload the entire truck the next day by ourselves. And then he still charged after saying he didn’t put the charge through…for the unit we were locked out of. That was 3 days of multiple phone calls to get refunded.

Rating:

1.0

The unit Didn’t have the lock removed therefore when the moving company showed up it was locked and office was closed! Horrible experience. Had to keep our belongings on truck overnight and move it ourselves the next day. Rented a unit in another town ! Never again will ai use Uhaul products.

Rating:

2.0

Always a bunch of crickets in the unit. Getting all over your stuff Always broken glass and debri over the driveways. Never enouph staff. On three separate occasions I had to stand there and wait more than a half an hour to talk to someone because there was only one person and they where helping someone else.

Rating:

4.0

I am still looking for outdoor space to park RV.

Rating:

1.0

1. Motor home was hit and received 6k damage while parked. 2. While we paid rent on our slot someone else was using it while it was vacant. 3. Let a family member use our slot while we were away and they experienced their unit being moved and their new awning was stolen and replace with a damaged old one.

Rating:

1.0

Uhaul is very difficult to deal with sometimes. When you call the branch location no one pick up and customer service is very poor. Also they tend to charge you things that don’t need to. Clinton location charged me for cleaning when I never heard of that and I left the unit clean how it was. They still charged me for cleaning. They need to definitely improve customer service!

Rating:

2.0

I had a problem with ants and mice. Lost two furniture pieces due to ant infestation and several items due to mice

Rating:

5.0

Everything always great.

Rating:

5.0

I started using a unit last October for a future move to the area, it took us this long to find an apartment, 9 months. We had no problems with the safety of the facility. The staff were outstanding in helping me with my needs. I would never hesitate to recommend U-Hall to anyone. We also rented a truck to move with a one way and drop off at this facility so easy!

Rating:

1.0

First they said there was one unit available then when the agent went to check on it it wasn't available. He then said there was another unit available and i should follow him to see it only to find out it wasn't available. Then he tried to offer me a tiny unit which was way too small for my needs so I couldn't take it. Never going back there.

Rating:

5.0

SHE WAS GREAT, AND VERY HELPFUL

Rating:

5.0

The customer service rep was great, but they need more than one person on a Saturday. The customer ahead of me was so rude. Kept taking phone calls and going outside . There were a few people trying to do contracts. The rep was patient but it would have been much smoother with two people working.

Rating:

5.0

Pam was extremely nice and helpful.

Rating:

4.0

Stellar customer service! Antoine was friendly, pleasant, and extremely helpful. I had an issue with my storage unit and he solved it immediately. Can't speak highly enough about the service. The condition of the unit I rented was poor; I had a leak that caused slight damage to my items (I was switched to a different space once I mentioned it). I do wish the access hours were a bit longer, as I sometimes need to gather things for my business later at night. It's not a huge deal would, but it would be so much more convenient if it was 24-hour access. All in all, I am very happy with my experience.

Rating:

5.0

Great people I was there for lie 6 years and they could not have been better! Even during my move out they really helped me. Great management and professional people 👍

Rating:

2.0

The staff was great, the rooms do get damp so I did lose some furniture. A tall particle board book shelf (not great material to begin with) it swelled from the dampness. And I also had to dispose of a couch due to mold. I didn’t bother to fill out a claim for these items as they weren’t great to begin with! If you need to store something long term you may want to find a climate controlled facility. If you just need some space for plastic totes and things of that nature this facility would be perfect. They’re so great to work with for renting their trucks also!

Rating:

5.0

Good experience.

Rating:

5.0

2nd time here. Positive experience both times. Great customer service.

Rating:

3.0

It was ok but limited offerings as far as sizes of units. I also wish you would prorate the unit if we leave early, it’s not like you would lose money really since it seems there are lots of people that would rent the unit right after we move out.

Rating:

5.0

Store Manager was excellent and very responsive

Rating:

5.0

Signing up was easy. Office help was efficient and thorough. Got assistance picking out supplies. All good.

Rating:

4.0

Overall security is very good and the RV spots under the roof shelter are excellent for storage. The access road around the RV storage tends to not drain well, gets muddy , and could use some more crushed stone, slope and runoff work.

Rating:

5.0

Very satisfied witt every aspect.

Rating:

5.0

Tammy was very helpful and kind. Made doing business easy and pleasurable!!!

Rating:

5.0

Was overwhelmed by there impeccable capacity

Rating:

5.0

Top notch service and experience!. Job well done!

Rating:

5.0

The facility on High St in Clinton is exceptional. The office is extremely well stocked and neat and organized. What makes this facility so special is the outstanding leadership of Tammy the manager. She is always so helpful and caring to the customers. Moving is a stressful time and Tammy's calming and supportive demeanor always picked up my spirits. She is truly a goodwill ambassador for Uhaul and I am thrilled to recognize her efforts on this post. FYI I used your facility for 2 one way rentals as well as storage. Dan R.

Rating:

5.0

I worked with Tammy and she was great. She explained everything clearly and helped me get in to a moving truck with no hassle. When finished, she went over all the charges and provided my a receipt related to my storage move out. She was great & highly recommend this location.

Rating:

5.0

Tammy Thompson the Gen Mgr was knowledgeable , professional and always smilin. A pleasure to work with.

Rating:

5.0

Very good management.

Rating:

5.0

The lady at the desk Tammy was real helpful.

Rating:

5.0

Tammy was the best.

Rating:

5.0

Wonderful greeting and assistance by the manager,full explanation of the services. Directions to our unit were easy to find.she was a delite!

Rating:

1.0

Overcharged repeatedly but on auto pay Idiots at the office could never fix issue Home office not much better Keep increasing prices

Rating:

5.0

Worked exclusively with Tammy. Excellent customer service. Would recommend your business and would tell them to ask for Tammy.

Rating:

5.0

Staff was always helpful and friendly. Whole process of moving in and out was easy and convenient

Rating:

5.0

Tammy went above and beyond to help us make our move as simple as possible, and when I did stupid and made a mistake or misunderstood something she was incredibly forgiving and helped set things straight. Will definitely refer family and friends with moving/storage needs and when the time comes, I’ll be back!

Rating:

5.0

Tammy was amazing to work with!! Very helpful!

Rating:

5.0

Tammy was very professional and friendly will definitely use u haul again

Rating:

2.0

As a repeat yearly customer, I do not appreciate the attitude and argumentation I received from same person on two separate occasions. I'm a paying customer, I do not need this guy hollering at me .I'll go elsewhere this year.

Rating:

5.0

U-Haul made my move much less stress free than I thought it would be. Thank you!

Rating:

5.0

I was very happy with my experience. I no longer had the need for storage space. But if my needs change, I won't hesitate to rent space again.

Rating:

5.0

Always received excellent service...

Rating:

5.0

Great experience.

Rating:

5.0

Scott was terrific . Explained the whole process and everything worked just as Scott explained to us . Excellent customer service!

Rating:

5.0

I had a very positive experience here. Staff was very helpful with attending to my needs. I decided to rent a storage unit and will be recommending your facility to others.

Rating:

5.0

We needed short term storage at very short notice. A 10'x30' happened to be available and we took it. The curbside access and extra size made loading and unloading very efficient.

Rating:

5.0

The staff is súper friendly and shows true interest in a well planned travel exoeriance . I highly reccomend the storage facility in Clinton mass.

Rating:

5.0

The new manager was very helpful and friendly

Rating:

5.0

Staff is super friendly and helpful. The unit is cleaner than one i rented in the same facility some years back.

Rating:

5.0

Chris is beyond excellent, concentrating on customer service. Makes a huge difference when you're under stress doing difficult things like moving and storing!

Rating:

5.0

Very well run very professional I was impressed

Rating:

5.0

Cris the manager is a great guy. You’re lucky to have someone like him running your place

Rating:

5.0

Great experience!

Rating:

5.0

No comment

Rating:

3.0

Chris was did a great job handling all my storage and truck rental needs over the past year with Uhaul I saw 2 store managers and Chris was by far the best.. Best,

Rating:

5.0

Well run facility!

Rating:

5.0

The UHaul website does not provide the convenience it advertises. This is my only criticism of the storage location.

Rating:

5.0

Extremely helpful and friendly. He made sure I had everything I needed. Advised me with knowledge on the things that I had questions or concerns.

Rating:

5.0

👍

Rating:

5.0

Great experience. Staff was wonderful!

Rating:

4.0

Chris and his staff were helpful and friendly

Rating:

5.0

Awesome couldn't sent reviews tryed

Rating:

5.0

The staff were all friendly and efficient.

Rating:

5.0

Thank you!!

Rating:

4.0

Manager was very helpful and was a great guy. Thanks Roger

Rating:

5.0

Easy and efficient process. Dependable every step of the way.

Rating:

5.0

Nice helpful employee

Rating:

5.0

Always well taken care of. Snow removal was always done in a timely manner and staff always ready and willing to help.

Rating:

4.0

Overall great service. Easy registration process. Chris was super friendly and helpful. Unit is clean and secure. Would give it 5 stars if my fob worked, technical issue. Should be all set today.

Rating:

4.0

The storage unit is easy to access. It is reasonable for a small space. The staff who helped me (Chris) was great and super helpful.

Rating:

5.0

Very happy my strorage

Rating:

5.0

Great facility and manager I will definitely be back next fall.

Rating:

5.0

Very friendly staff.

Rating:

5.0

Thank you

Rating:

5.0

Staff was super friendly and helpful.

Rating:

5.0

Entire staff and management were awesome, friendly, & helpful!

Rating:

5.0

Thanks for ur service

Rating:

2.0

Overall - great people, location and facility. BUT - 1st renter of 2 new units w/ wood floors over dirt. Serious mold after 30 days covered everything. Many items destroyed. Insurance didn' cover

Rating:

5.0

We should be reimbursed for the time we don't use if we close the agreement early

Rating:

5.0

Amazing experience, the staff was very professional and the storage rooms in perfect conditions. No more words, it can't be any better.

Rating:

5.0

Very happy with the service

Rating:

1.0

U-Haul failed to honor this written agreement

Rating:

5.0

This place is the best, employees were very accommodating and knowledgeable and friendly, to bad I moved, I would have liked to stay there, Thanks Rick

Rating:

2.0

Flooding is a problem I had an inch of water in my unit one day after heavy rain. My unit had alot of videogames and electronics in it so this was very destressing to me.

Rating:

5.0

Jordan is a very helpful and friendly person. He was always there for us when we had questions.

Rating:

5.0

Great!!!

Rating:

5.0

Great service and hours. Very user friendly experience.

Rating:

3.0

Paid monthly rent on 1st of mo but moved out on 10th.Manager verbally advised I'd be credited for remainder of mo.This was not honored when I checked out because I was "removed from the system." What?

Rating:

5.0

Very helpful and very easy to work with