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Meaghan C | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage of Hanwell
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Keep the same level of service because it was awesome.
JASON FVery pleased with the customer service and professionalism at this location. A most excellent experience
PHILLIP SStaff were extremely helpful and went above and beyond to make our move go smoothly.
MARK CThis was the very best experience we have ever had with UHaul! The staff at this location were exceptional - friendly, knowledgeable and professional. The trailer was a delight. We loved the drop down door/ramp and especially loved that that the door sealed completely and didn't allow any travel dirt inside. The trailer was easy to maneuver and pull and returning the trailer was easy and fast! Thanks UHaul!
DANIEL WI used a 6x12 trailer to move my belongings, and some of the floor got wet after experiencing rain on the journey. The trailer floor was wet near the front and near the back. The boxes in those location had wet or damp bottoms. I asked the return person about a partial credit for the damage incurred and also for returning the trailer a day early, but none was offered.
J DYoung man Eric was energetic and wonderful to deal with.
Jamie RThe staff here are very friendly & helpful.
Steven PThe staff is so friendly, accommodating, and helpful! It was so nice to work with them.
Emily P | Overall ExperienceThe staff at this location are wonderful!!
steven l | First ImpressionsSuch friendly helpful folks!
steven lStaff are very friendly and helpful!
KELLEY C | First ImpressionsSuper awesome staff courteous extremely helpful
CHRISTOPHER D | Overall ExperienceIt was great renting from this location. Staff were very friendly and helpful.
TERRY PI'll definitely be using this location again, great staff, great experience.
RYAN L | Overall ExperienceThe storage unit was close and convenient to both our house we sold and the apartment. It filled a big need. An excellent helpful staff. Richard
RICHARD & | Overall ExperienceThe manager and employee were very helpful and friendly
Berthe MI had a very good experience with Susan Gorman, she was professional, respectful, active listener and she solved the last payment issue that I had. Thank you,
ALI K | Overall ExperienceVery Pleased with My transaction with Your Company U Haul so far....I look forward on the same on coming visits there.... I like some of the changes very much...
LINDA D | First ImpressionsVery helpful Kind Funny And beautiful smiles
TAMMY L | First ImpressionsAgain, I live around the corner from my preferred drop off location but Uhaul changed it to the other side of the city. Again, the drop location was nice, just very inconvenient. Haul should do better to fulfill the people who are paying top dollar their choice.
CHRISTOPHER H