Customer did not leave a comment.
Kenneth C | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage of Land O Lakes
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Was in heavy rain during part of the trip. Water leak coming in cab through the driver seat belt top connection into the truck. Water came down belt and driver became soaked with water when wearing seat belt. Also, small about of water in back of truck along wall towards cab on floor. No items in back of truck were damaged.
JAY HLocation was amazing, friendly, and helpful. However the Uhaul app that you have to use for after hours returns is an awful experience. Constant logout and crashes, can't take photos, half way through the return workflow and it tells me its out of memory, crashes, then I can't even find the reservation anymore. Such an awful thing to force people to use. Learned my lesson, next time ill just return it during working hours so that it actually gets done efficiently.
RYAN MExceptionally good place. Thank you .
PAVOL MExcellent Service . Thank you.
PAVOL MGreat clean truck and friendly service!
Sophia BTimothy T helped me and my partner get into our unit. He was very nice and helpful. Answered all of our questions.
Tabitha L | First ImpressionsEverything went really smooth and efficient! Nothing to add.
THOMAS GGreat job. On time. On schedule. Extremely helpful and polite.
Mark CWe needed a storage unit close to home. The prices of their units are unbeatable compared to the many other facilities we looked at. Quick and easy setup. Many size options to choose from. Place is spotless and the units are secure. Young Tim helped us and was friendly and knowledgeable and professional throughout the entire process and answered all of my questions. It was simply a pleasurable experience which is not easy to come by anymore. Grateful to be a new customer. And no one asked me to write this, I did this purely out of the satisfaction from my experience! Thank you.
Lindsey G | First ImpressionsThe new U -box design is much better than the old plywood boxes that always seemed to be falling apart and had orange covers that were difficult to seal up from rain. Please get rid of all the orange boxes and switch over to these new ones, they are much better and more like what your competitors are using.
Franklin KI been order UhAul for years before and I was never charge under debit card for 100$ to hold. It was unexpected. I wish they can treat credit card as debit card with no charge of 100.
JESSICA MExcellent service
Atul TStaff is VERY professional, knowledgeable, helpful and most of all very Pleasant. 😀😀😀😀😀😀😀😀😀. Thank you all for a Fantastic Experience!!!!!!!!
MICHAEL P | First ImpressionsCustomer service is outstanding, which is uncommon in present times with other businesses. The facility is really nice. The 3 employees were very helpful and nice.
David S | First ImpressionsThe box arrived one day late, that was not a big deal, but the box was not picked up after I emptied it till one day after the monthly rent ran out and I was charged an additional $100 in monthly rent. Hopefully this was not done on purpose.
David SAll went very well, thank you.
Terry TThe office staff and drivers were wonderful!
STEPHANIE CCheyene was such a worker and she was very professional! Thank you
Sakoya S