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TERESA SCustomer Reviews for U-Haul Moving & Storage of Laveen
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff were kind and helpful.
JOSEPH MThank you u- haul and team for being helpful and knowledge about everything and answering my questions … awesome job u- haul team
Jerry G | Overall ExperienceFrustrated with reservations! Got confirmation for pickup at one location, ended up picking up at different location with extra miles.
AARON PJose was so informative and awesome. I will use them for any of my moving needs out in Phoenix.
VERONIKA H | First ImpressionsThe manager at this location went above and beyond for my needs.
Mario GI have used Ubox many times and this was not a positive experience. The 4 huge furniture blanket took about 3ft x2ft plus in space which I had to throw away a 3 truck beds of my personal things because they did not fit. I needed another pod or two because they are so much smaller than they used to be. I was told the boxes are coded with locks and that was a lie. I was told the delivery person would have extra locks I could buy if I was short and she didnt. I booked a moving company to arrive at 10am they showed up at 12:39pm and I paid for 4 hours they left after and hour and a half with a house unfinished. It cost me an additional night in hotel costs. My mothers friend had to buy an additional ubox to ship some of what should have fit and didnt. I made appointments for 7:30am for the pods to be out for me to unpack and all 3 days we waited day 1 an hour and a half and couldnt unpack until 9:30am 2 hours later, Day 2 and 3 we waited around 20-30 minutes each day in our cars while we had appointments for the pods to ready at 7:30 and they were never out. From start to finish noone has offered me any sort of refund or discount after this awful experience. I recommended Ubox to my brother for his upcoming move to Az but wonder if he will go through all of this too. Very unorganized at the Pick up location in Laveen, Az. Nice people but unoranized and dont keep their word.
Kristy JUsed a previous location which is next door to current location, Ran by husband and wife team. Efficient, friendly, location always clean. Pray that they are in good health and enjoying retirement.
Janet P | First ImpressionsI had to pick up the trailer at a used car lot. The problem was homeless people were living in it and had to be evicted before I could take it.
Steven M | First ImpressionsWith online service. Initially had a problem with the store both room had locks on them, paid for already from my daughter. I then had to do the online and pay again. However couldn’t move in because it’s closes at ten. My daughter’s contract had 24 hours and I didn’t know that it was not added to my contract so couldn’t access. So had to cancel and redo the next day. I was taken care of from Antonio yesterday and again by Xavier and Jose the GM today. Thank you to these 3 people who listened and followed through. Now I can say I’m fully satisfied!
Bridgit T | Online Move InOnly issue, I received a call the following day after loading my storage unit, that my lock had been cut off by mistake. they provided me with a new lock and an apology. They had to re-enter my information into their system.
Carl R | Overall ExperienceMy Lock was accidently cut off a day after loading my items into the storage unit. and my online profile was wiped. they apologized for the mistake. and provided me with a new lock and keys. Overall, the facility is quite clean and inviting. I am pleased with their security systems in place and their customer service.
Carl RI would like to know why was I charged an additional $31.32
GEORGE BMy experience at the Laveen facility was great. As an established customer I would have appreciated being given an opportunity to move into the new building next door. As a business I would suggest giving you prior customers the option to move or upgrade. Especially to a cooler space.
PEGGY L | Overall ExperienceIn and out fast
KEVIN SVery convenient to book both a truck and a storage unit on the app.
Scott T | First Impressionslocation and service was top notch. the van should have been retired years ago. hazardously unmaintained and in poor working order.
CHRISTOPHER HDon’t send emails that say if you don’t call by 3 pm …….etc
James RGreat job they deserve a raise
John P | First ImpressionsBoth ladies in AZ and WA..we're friendly prompt and wonderful...
Jen HBig thanks, for the excellent customer service and recommendations for the rental. The most friendliest staff and professional experience.
RORY NAlways great customer service!
PATRICIA PGreat location.it has all the supplies I needed and the truck was in excellent condition.
James HGreat customer service on time
carolyn CNeed more employees
JOSE VGreat staff. They treated me great and went above and beyond
CHANDLIN T | First ImpressionsFast and friendly service. Very happy. Keep up the good work . Thank you
XAVIER DMuy bueno
Rafael V | First ImpressionsKeep up the good work
WOODROW HWe were met with great customer service!
QUINTIN T | First ImpressionsExcellent customer service!
Stephenia EThe young man who helped me with the rental was extremely helpful and professional - far above average! The inside of the windshield had not been cleaned in a long time. The dashboard was a bit dusty. The truck leaked oil on my driveway.
RONALD CCustomer service
TRACY JThe staff always was very respectful and assisted me whenever I had questions. Thank you to all the members of the team.
Connie C | Overall ExperienceI received text messages from U-Haul on 3/4/25 (1), 3/5/25 (1), 3/19/25 (3), 3/21/25 (2), 3/22/25 (3). I also received phone calls on 3/4/25, 3/19/25 (3), 3/21/25, and 3/22/25. So imagine my surprise when Herbert W. told me there was no account under my phone number. All the calls from U-Haul were surrounding requests to change the pick-up location by 8 miles; to assist U-Haul by bringing a trailer from Tucson to Phoenix (I did not request, nor need a trailer); to reserve a storage unit from U-Haul; and to change the drop-off location. While in route, I received a call and was told that my original drop off location (67th/Broadway) could not take the 20' truck so I needed to take it to 51st/Southern when the actual location is on 43rd/Southern. When stopping by the 67th/Broadway location, there was a 26' truck sitting on the lot. Make that make sense. I was instructed to contact customer service because U-Haul cannot control where customers drop off the trucks and I should have refused the request to return the truck to the updated location. During all these calls, I was offered more mileage which is not valid for a one-way trip at a flat rate, all coming across as dishonest and manipulative. Additionally, I was not refunded the extra days of insurance as I did not have the truck for 2 days but rather just under 9 hours.
DANA RNothing at all, very friendly people
ERIC RPickup and drop off was EXTREMELY easy and fast! Associates were knowledgeable and on top of it to get me on my way!
ARTHUR GI used the app to return my truck… On the U-Haul app it doesn’t show my past rental. I haven’t received an email confirmation showing my rental was returned. I was charged 86 dollars on my card. When I returned the truck it said my charge would be around 71 dollars. Where is my previous order? Where is my email receipt showing it’s completed?
Stella HMy moving process went pretty smoothly except for the damage to my new combo lock (seemed like it was tampered with at some point during travel.)
Joseph MI was very surprised how wonderful everyone was. I was worried they would think I was stupid when I couldn't find the right gate. But they understood my confusion and showed me how to get there.
LISA C | First ImpressionsFast and friendly service I was in and out in 5 minutes
JOSE MQuit renting junk
LARRY DI was immediately notified about the staff finding my wallet I had left in the U-Haul truck I had been using. Thank you so very much for kindly returning it as soon as it was found.
SOPHIE S | First ImpressionsFalsified contract agreement, and changed information on report to steal money
Naomi HNight shift sucked, day shift was ok.
MARC NSince it was after hours, I did not meet any personnel at the time I returned the trailer. But since I have to answer this question before it lets me submit the survey, which I think is not correct, I will answer the question as a yes.
JOELL RMy only issue came when I request my boxes be down at a certain time at the warehouses and they weren't but the staff was very quick about getting them for me.
Amber CI was in and out of the facility within 25 minutes. I was able to rent the exact storage room I wanted they explain everything well and they even threw in a free lock. Very professional very efficient.
Angilo S | First Impressionssatisfied with the overall experience of the U-Box
Philip TBoth driver side and passenger door would not close properly
Michael MGreat group of guys, & great service
marlon g | First ImpressionsI’ve had my storage for over a year , my storage was broken into and a lot of items were stolen when processing the claim they denied the claim due to the false information the property manager provided. they never answer the phones
Shante B | Overall ExperienceRemain the same
WOODROW HMy uhaul was not checked before I left the location it rode horrible kept shaking
LETECIA BI’ve rented U-Haul’s for many years of my life, I’m very disappointed with this transaction. They had no one way U-Haul service. They had 10 trailers in the lot, but nothing I could drop off in El Paso. Had to return it the following week, and I still don’t have a total bill on how much I’ve been gouged for the use of the trailer.
ROBERT CSevere shortage of 15’ trucks for one way Phoenix - Tucson, so I had to pick up about :40 away. Plan was for scheduling to add 100 miles to standard contracted plan, but that didn’t happen (local pickup would have no info on that). Had to call back again to have it added. Pickup agents were professional and helpful, but that location was out of dollys that I’d reserved. Really… Fortunately, my smaller dolly worked to avoid a trip to Home Depot to buy one.
WILLIAM SNothing, everything was great.
ZURI RVery friendly customer service
PATRICIA WEl personal Q me atendio a mi y a mi esposo fue el mejor empleado .. amable nos bring toda la informacion necesario fue de mucha ayuda
fanny o | First ImpressionsThe first unit I order was to small but they got me a bigger one the spot very professional a little pricey, but overall my experience was very good thank you so much for making everything so easy for me
Frankie W | Online Move InNo help pointed at trailer said that’s it. No jack no help bad service. Nice trailer.
ROY DCrew always great, at this Location. Equipment is good too. Only complaint is that I don't get the grand total right away even after returning during business hours. Email department issues, I guess. But this Location is my number 1.
VICTOR VEverything was perfect
LEAH NThere was nothing I saw that needed improvement
DORNELL JProficient and very courteous
KENNETH BWe had a great experience. Antonio provided excellent customer service. We appreciate the professional and courteous service. Thank you.
THOMAS L | First Impressions💯 recommend
LUIS NNothing noted all is well.
JULIANA SI was helped by Antonio at the 43rd Ave and southern location around 5:30 pm on 1/30/2025. He was extremely polite, friendly, and very helpful. He was patient since it was my first time going through the process and he answered all my questions with confidence and was knowledgeable about the process. I got a storage unit and truck reserved for use by Antonio. I 100 percent will be using this service in the future thanks to Antonio!
DAVID L | First ImpressionsPut on more help
WOODROW HI really appreciate the great customer service at this location. The insurance policy is a scam - I will *never* pay for insurance through this carrier. Personnel is top notch.
Grace R | First ImpressionsI had a flat tire on the inside wheel and it took over an hour on the side of the road waiting for a tow truck. The tow truck driver said the tire was so bald that it should not have been on the truck. I'm not happy.
Melissa LRecommend for Truck rental
JACK KDon't see any need for improvement!! Everything went smooth!! Herb did great job explaining everything. He's my go to guy now for uhaul needs!!!?
Harley BNice people nice place easy
ROY DGreat customer service carlos ,carlos amazing job Very respectful and helpful good workmanship.
yara r | First ImpressionsEverything was good except every single time frame was missed drop off was only 30 min, pick up was rescheduled by a day and then rescheduled again. This created changes when box got to arrival locations, we ended up renting a truck instead of waiting for delivery as that would have been delayed. Nothing in this was super frustrating but almost became comical near the end. The staff at all locations were helpful, polite, and did their job well. I think there may be opportunities in your scheduling system, like not allowing self scheduling for days when drivers are unavailable. The box arrived exactly like I left it.
Travis DTodo el personal se porto muy amable y las istalaciones estan muy lipias y cuenta con mucha seguridad
yohana s | Overall ExperienceI’ve been using U-Haul for years already and honestly this has been the cleanest, friendliest and helpful store . Keep up the good work . :)
SARAHI R | First ImpressionsPeople who work there are amazing
KAREN SJose was great!
DAVID GI noticed that the air tire pressure on the 2024 Chevy Silverado was set at 30 psi on all 4 tires. I checked the door specs and it said correct psi was supposed to be 45psi. I told the representative and he said it was probably fluctuating because the weather is a bit cold outside. Now as we all know , the smaller the tire the more revolutions that tire is spinning which in turn more mileage on the vehicle. Mind you this is a 2024 Chevy truck. What if I happened to tow a trailer then what , tire gets hot pops and can that can be catastrophic . Keep in mind, we’re renting these trucks @.79 cents a mile . So bottom line , smaller size tire = more revs on tire = more mileage which in turn more money U-Haul makes. Now I know this air pressure stuff can be a mistake, but I know for a fact that whichever employee washes and or resets and inspects the vehicle for the next customer either is not checking the air pressure or has been taught by there superior to do this “trick” .”& by the way this vehicle did have an air pressure gauge in the middle console “ It’s the oldest trick in the book , the old taxi companies use to do this trick back in the 80s and got in trouble for it, just to make more money off the customers. So for the next guy STAY WOKE PEOPLE!
DANIEL GI moved everything from my rental storage unit on Saturday, January 4, 2025. I had just returned from Mississippi burying my only sister. Please don’t charge me a rental fee for January 2025. Sandra Jenkins 623-680-4708
sandra j | Overall ExperienceHibiscus service ever
JAMAL JI was charged 160 dollars when I have pictures and proof that I only used the truck for 12 miles yet the store documented me as using over 140 miles.
Josephine FVery clean unit. The drive up access made moving in very fast and easy.
Annette S | Online Move InExcellent service and we will use them sgain
Roland H | Overall ExperienceThis is by far the best U-Haul facility in Phoenix!!
Kimberly S | Online Move InVery friendly
Gregory F | First ImpressionsBUGs and dirty storage!
Mizael C | Overall ExperienceCustomer service was excellent.
LISA L | First ImpressionsI’ve rented U-Haul equipment since the mid seventies. Your rental facility in Laveen Arizona located on Southern is one of the nicest ever! Your service rep Antonio explained the advantages of getting both a moving truck and a storage unit to save money, I decided to get 2 units... This rep is both knowledgeable and friendly and should be in a management position or training to become one. I’m very happy with his overall care and the decision to use U-Haul..!
Tyrone T | First ImpressionsIt was beginning to cost too much. But I appreciate the time I've had with Uhaul.
James D | Overall ExperienceToday was the first day I used the storage. I don’t have any comments yet.
Vincent R | First ImpressionsI had my Camper stolen. Which was devastating. I put several thousand dollars into the camper. Then to have it stolen SUCKED.
Jack K | Overall ExperienceThank you!!!
Tricia M | First ImpressionsEveryone is very helpful and knowledgeable! Very clean and well organized facility. Keep up the GREAT Work! Highly recommend this location to anyone needing storage!!
Mandi G | Overall ExperienceThe staff is incredible above and beyond for sure. Thank you.
Tim O | Overall ExperienceStorage unit had RAT DROPPINGS AN ATE INTO MY BELONGINGS!!! I HAD THE UNIT FOR 3 YEARS. I WOULD LIKE TO BE REIMBURSED SOMETHING FOR THIS MANAGEMENT TOOK PHOTOS OF UNIT HAVE N
Russell V | Overall ExperienceIt’s upsetting that when we write a contract and set a price every month you guys want to raise the price up
Richie B | Overall ExperienceMy RV was vandalized, inside and outside. Max security, no it’s the contrary.
Bea F | Overall ExperienceI made a reservation for a covered RV spot through the phone with U-Haul and got a confirmation in the application on my phone. At the scheduled day I drove over to the Laveen unit and the gentleman at the front desk didn't recognize the reservation I had on the app. Therefore he had to make another one through the unit's computer. That reservation didn't work as well because I couldn't find the spot in the building. Then he made a third one where he couldn't find in the map hanged on the wall behind him but I gave him a ride in my car so he could show me where the space would be when I realized is was uncovered. I had a flight scheduled to take that day and I was in a hurry. I took about 1 hour the whole process. I lost the flight (it was also the Windows breakout weekend). The manager had to contact me to try to find another spot but I ended up canceling the service because it didn't work for me. Would not recommend U-Haul for car/RV/boat storage.
PATRICIA D | Overall ExperienceThx 4 helping me
Phill R | First ImpressionsI was very happy with the service and yes, I will recommend somebody else. Never had any problem with the staff. Everybody was real nice not have any problems the three years that we were there.
Antonio Y | Overall ExperienceThis uhaul location is very clean, friendly and understanding. Staff is quick with any issues and very friendly.
kenya J | Overall ExperienceNight shift employee was not friendly carry a smile some are just that way but a smile always makes things better especially what I'm going thru in life rn
jessica i | First ImpressionsIt would have been helpful to have office hours during weekdays that were after 5 PM. It was otherwise a great experience with this U-Haul location with all the staff that I worked with, especially Jose.
Alex G | Overall ExperienceEveryone was very helpful at this location.
Traci J | Overall ExperienceThis location is out of the way, but worth the extra miles to receive the BEST services. Thanks again you guys and gals.
Christopher G | First ImpressionsI did not receive the supplies I ordered. The online reservation system was difficult to navigate.
JOHN G | First ImpressionsThe workers were professional there was a new lock in the storage for me to use. Thanks for the lock I appreciate it
Martha J | Overall ExperienceExcellent customer service
Cindy H | First ImpressionsHad to go look for carts once in the facility FYI
MARCELO P | First ImpressionsThough the facility was clean and the hours were convenient the price went up every six months that I was there. I was there for two years and the box that we used to open the gate stopped working after maybe three months so I would have to let my window down or get out of my car to hand push in the code to open the gate. The reason why I am leaving the facility.
RICKY J | Overall ExperienceStaff was very helpful with great customer service
william r | First ImpressionsThe reservation I made over the phone with a U-hal agent was unavailable when I came to drop my car. Just be aware of the glitches in the system, so that doesn`t happen to you too!
PATRICIA D | First ImpressionsI was extremely happy with the service I received. I was unable to make payment for a while. I was told by friends that if we didn't make payments monthly my stuff was going to be auctioned off. When I went back my stuff was still there. I was overjoyed to know. Really appreciate you guys. I also thought that the area was going to be too hot for the furnitures. The area was well-air-conditioned and nice. Thanks U-haul
alisha s | Overall ExperienceThe building is very clean and secure. Plenty of carts and dollies. Excellent Customer Care the staff is not only available but helpful. The boxes are good quality. I was able to upsize my unit days later with no complications. I have no complaints only good things to say I would definitely recommend U-Haul for truck rentals, moving materials and storage use.
cherita k | Overall ExperienceThis is my second time ever using self-storage and first-time using U-Haul. I live in the area and witness the new faculty being built. The facility has exceeded my expectations. I'm very pleased with the climate control unit, security, and amenities at the location. I'm confident my experience will be a great one.
dierdre j | First ImpressionsFantastic service
Michael M | Online Move InLike most businesses they assume customers expect rental increases every year but when those increases are greater than inflation costs it means customers should shop for competitive pricing…Loyalty ends with greed. Saving $450 per year
dicki a | Overall ExperienceStill waiting to get my refund that I paid for this month!!! To be deposited into my account that it came from!!! Thank you!! Honestly, that was the best storage unit I’ve ever rented in my life with a climate control!!! your prices are very reasonable thank you!!
Mark B | Overall ExperienceThe staff at this location are very helpful and friendly and it’s a very clean and well lit facility
Amanda A | Overall ExperienceHuge fiasco with Uhaul cancelling my tow dolly rental. Employee said he found a new reservation and would call and confirm to them a $0 charge for U-Haul’s mess up. They had no dolly. I had to then drive 1200 miles with not only a truck that U-Haul suggested that was way too big and expensive, but I then put miles on my SUV and paid for gas. Horrendous experience.
MADISON W | Overall ExperienceThe only reason I did not give "excellent" was because the facility was out of key fobs for the gate, so I'll need to come back - the person at the desk did not know if key fobs would be available in a few days, a week, or a few weeks. He should have said "I'll talk to my manager, order them today, and call you when they arrive."
JUSTIN R | First ImpressionsStorage unit looks brand new and it's super clean.
jose p | Online Move InFriendly and courteous employees, customer service was great, choosing a storage size was easy as they were displayed in the office, parking lot easy to view size of truck needed, availability was awesome as we were able to get in and take a truck the same day!
daniel a | First ImpressionsNice staff
Armida P | Overall ExperienceFront office very difficult to get a hold of. 2 distinct late fees are abusive. Storage unit dark and dusty. When I walking into the unit after 2 years I did not recognize my items as there was a thick layer of dirt covering everything. $90 a month for storage and no one, had the good sense to tell me, at any point “hey it gets dusty back there make sure to cover your items on plastic.” That’s all it would have took. Some of my items are permanently damaged and had to be thrown away. Animals and dead bugs were all over some items. Even the covered ones!
Yvette R | Overall ExperienceAttempted to complete my move in online. Your website is awful!
oscar s | First ImpressionsGood job!
Darien T | First ImpressionsThe man who helped me was very knowledgeable and pleasant. He made my move in experience easy.
LEONEL L | First ImpressionsWould be nice to have information stored in your system so I don’t have to upload my drivers license every time.
DEBORAH S | Overall ExperienceAll went smooth.....good selection and good service....
Roland H | First ImpressionsManny the manager was SUPER helpful during our renting experience. We dropped off our uhaul trailer and rented a storage space as well. Would recommend to anyone for friendly service and an amazing facility!
Amber T | First ImpressionsI really enjoyed doing service with y’all. I will recommend a friend or family to rent a U-Haul with you guys. I would like to leave on a good note. I might have to come back one day thank you very much.
Camille M | Overall ExperienceStaff was very nice and helpfull The place was secure and perfect
Gilles P | Overall ExperienceExcellent Service
jamesetta g | First ImpressionsTimely clean Customer oriented
Gerard V | First ImpressionsCONGRATULATION, IS VERY GOOD, I LIKED.
aldo c | Overall ExperienceThank!
Ward R | Overall ExperienceGreat staffs and manager! Very happy during the year I was there.
Vu N | Overall ExperienceJust nice overall
Armida P | First ImpressionsThe personnal was very helpfull and professional
Gilles P | First ImpressionsWish the staff would answer the phone more often rather than being shifted to central dispatch.
CARSON B | Overall ExperienceThere was an issue with our space numbers and we ended up with a double contract. Once I realized there was an issue & reached out to Manny (Manager) he promptly got it corrected. Thank you Manny for seeing the issues through & getting them resolved as soon as possible!
AMANDA C | Overall Experiencei like how i didn’t have to go through the hassle of coming in before scheduling a unit, i did everything completely online which was very convenient for me because my day was very busy ! so i absolutely loved the experience!!
brandy t | Overall ExperienceVery pleasant peoples to work with
john R | First ImpressionsAwful Awful Experience. Im beyond frustrated and there are LITERALLY too many issues to name. All i can say is this has been the worst experience of my life and I will NEVER book uhaul storage again.
Layla B | First ImpressionsI got charged for a whole month I wasn’t storing. Was told I would get a refund. Never got my refund. Store said I was out of luck when I called back
Taylor B | Overall ExperienceThe staff member that helped me was very professional, and patient. He spoke Spanish which made it a lot easier for my wife and answered all her questions.
NANCY L | First ImpressionsWe had reserved a large spot for our RV / Trailer online and upon arrival with our RV / trailer the spot reserved was not as expected. ( needed 2 spaces in a row - got 2 spaces on different lanes) We pulled around with our trailer to speak with the office staff and they were able to get everything figured out and get us what we needed. So far so good!
AMANDA C | First ImpressionsExcellent customer service. Thank you.
MARY I | First ImpressionsVery clean, nice place. One issue. You need to install a keypad for the access gate to be accessed from the drivers seat of a motor home. I had to get out, put in the code and run back into the drivers seat to open the gate. By the time I got back there and started driving in, the gate started to close. I had to have another customer do it for me, to finally get in.
Bryan N | Overall ExperienceBeen there for five years or so. All good. Thanks Manny.
daniel l | Overall ExperienceThe two guys that you had today was very awesome. Thank you guys for all your hard work that you do to make sure I'm able to move and get things done thank you so much.
Sally H | First ImpressionsHas my storage 10 years and if I needed storage again I would use them again
Deborah H | Overall ExperienceFully satisfied! In 2024 do more!!! During the winter once a month give customers a free cup of coffee or hot chocolate. Warm souls do business well. In the summer have a small bottle of water this refreshes the mind and it makes you think much better 😀
Velma J | Overall ExperienceThe staff is super friendly and helpful.
Linda P | Overall ExperienceManny was great and very accommodating in helping us return the trailer and helping us get the right storage unit. Great customer service by all at this location.
Christina S | First ImpressionsThe representative that helped us was very polite and very helpful and getting the first month off is wonderful especially when your moving and having to pay a lot of money for move in fees you guys are awsome I will definitely tell family and friends about you guys
patricia g | First ImpressionsI would like to thank the young man for showing me. The different unithat's you guys have there when I had a plant last month? I was only told you guys only had a 5 by 5 and 10 by 10 and come to find out. You guys had a 5 by 10 which worked perfect for me. And that was a different young man that told me about that. So I'm glad I didn't have him this time to talk to me. Because I would've never known that. You guys had a 5 by 10 which worked out perfectly for me. Thank you.
reuben g | First ImpressionsGreat
Joshua C | First ImpressionsManny and staff were awesome
Paint o | First ImpressionsIt was a nice facility and everything fit perfect in the units
Jordan M | Online Move InDrop off-pickup, loading-unloading bays are a genuine improvement for summertime uses.
Phill R | First ImpressionsWe only had an issue with access to loading are after 7pm,Staff was great in answering questions and being very helpful .
Michelle C | First ImpressionsVery clean and organized. Love it.
pedro r | First ImpressionsThe owner is a great guy
George R | First ImpressionsGreat customer service
STEPHANIE F | Overall ExperienceWaiting to move into the new storage when it opens . Looking for a outside space to park my hauler
Bryan J | Overall ExperienceThey were excellent especially Latecia. She was a professional and very customer service oriented .
Tonietta S | Overall ExperienceI’ve been using U-Haul for a while now from various states/cities. I’ve always had good customer experience and service from the staff and I will use U-Haul again if I had to. They have accommodated me well. My items was secured and just like I left them. I love that it’s one level and you don’t have to use stairs or an elevator.
CASSANDRA M | Overall ExperienceThe facility was clean and everyone was very helpful.
Seanoa L | Overall ExperienceI pulled up next to my drive up unit to unload my car. To my horror, there were a bunch of long (more than 3 inches) nails on the ground next to the storage unit where I had pulled up. I have been trying to reach someone at the office to let them know for the past two days and each time I call, I am unable to reach anyone. This is a dangerous situation and I can’t even reach anyone to ask them to remedy it.
Nor C | First ImpressionsAmazing place to store and communicate with associates
gumecinda t | Overall ExperienceWould have been better if , they would have given me enough notice, regarding my truck rental. I had to go cross town to pick up a truck, after I made a reservation a month ago. My storage was Lavern but had to and pick a truck on baseline. Make to baseline and they did not have my truck size and I had to take a smaller truck, which didn’t fit all of my stuff… I lost a lot of my personal items on my way to Spokane. I will not use uhaul again.
Amanda P | Overall ExperienceAwesome location. Next time I need to get another unit I will drive an hour out of the way to reserve here over other locations
Harlin C | Overall ExperienceNA
robert f | First ImpressionsManny and his new front desk support are very professional efficient. Refreshing!! Far better experience than U Haul in Murrieta, CA Jefferson Ave Location. Outside of Terri providing world class service not a place I would recommend to anyone. Everyone is in charge but leadership. People price customers from emotions. One person said free, another person quoted a flat rate and the Storage Manager labor cost dumping fee etc.... I've called U Haul customer service line to registered concerns she recorded but no response yet from anyone. When I called the Call center per protocol emails go to General Manager of the store first, as I requested a District Manager elevation and was denied.
Sherrick D | First ImpressionsSuch a nice clean well organized establishment Thank You
Michelle T | First ImpressionsU-haul is the best place to store your furniture whatever you need to store.
Andre W | First ImpressionsWhat question number one the storage was Secure but it wasn't well lit. Overall in my almost 7 years of renting this storage I never had any problems. Thank you very much
Susie V | Overall ExperienceRented unit for approx 10 yrs. Excellent experience & customer service is phenominal. Would of continued renting at Laveen location but needed larger & air controlled unit, none were available. That's the only disappointed I encountered. Thank you!!
Desiree F | Overall ExperienceYour general manager Manny Garcia wasn't very helpful and very rude obnoxious and very combative for no reason your last manager George he's a very nice guy very helpful I wish she was back I will refer friends then
denis b | Overall ExperienceI've been with U-Haul since 2014 between 3 to 4 different ones but I could no longer afford the rates that you guys keep jacking up every so many months; which therefore forced me to move out of the storage unit. You're pricing is extremely high in my opinion. I've been at this specific location since 2017 and I seen a lot of changes during that time. Everything was great when Lynn and her husband were the General manager's but they moved on and now run the Ahwatukee facility. Since they left their has been a number of different manager's but the facility was never the same . The grounds were not kept up to par along with the restrooms. Their use to be carts for everyone to use but now their is only 3 carts total left and the carts are left in only the first building which was so inconvenient. I would give a 5 star rating but since Lyn and her husband left I could honestly only give maybe a 2 star rating. Also what was really inconvenient was the fact that I paid for 24-hour access and did not have its a majority part of the time because no signs were displayed boldly to be seen for U-Haul returnees to not Park in the entrance.. this last month I had taken off the 24-hour access to start the following month but was charged to full amount but tonight access the full month until the last 3 days that I was there. Very very disappointing.
Tricia M | Overall ExperienceI noticed a couple of dead roaches in the unit. I am wondering if you have a bug problem? And should I be concerned when I remove my things.
Seanoa L | Online Move InVery much Pleased!
londell w | Overall ExperienceI’m very pleased with the facility and the staff. My brief stay was worry free.
Loren R | Overall ExperienceI need to move or store I always go to U-Haul next door.
Robin D | Online Move InVery friendly
Irene C | Overall ExperienceThe rate continued to rise by the time I closed up my storage the price was $133, from $103 over a three year span.
Mary M | Overall ExperienceI'm very happy and grateful for the U-Haul 30 day promotional service and the great customer service experience with staff. Thank you U-Haul
Derrick S | First ImpressionsAltino stepped it up for us; our truck was it yet returned from previous customer & Altino stepped up made sure we had a truck! Thank you…Altino
CYNTHIA G | First ImpressionsVery good customer service. 10
Irene C | First ImpressionsThey dont answer calls, sound like they dont really care, were unable to make my needs a priority over theirs when it came to providing me with a receipt for my transactions. Didnt care they had the wrong contact information for me, they were sending information to my ex wife smh.
JUSTIN A | First ImpressionsIn the 3 years I stored my belongings at your facility my rate went up every year. When I asked why they said it was inflation. It's, not inflation its price gouging. I went to your competitor and have a unit twice the size for the same price. That's my only complaint. Thx.
Anthony G | Overall ExperienceHallways were extremely dirty. Saw trash that was there for 2 months without it being cleaned. The road in the storage unit was filled with trash next to the storage doors. Storage facility needs to be cleaned!
Pablo H | Overall ExperienceWe have used this Uhaul for years. Some of the staff were great. And some staff were horrible.
Mary E | Overall ExperienceWell take care of facility
Jerusha M | Overall ExperienceI messed up. I nee a storage unit that is wider than higher. I thought that this unit was way too small and I let the movers try to pack it anyway because I was in a time crunch. I cannot register any complaints except for that small unit. It appears to be 3+ feet wide as opposed to 5 feet.
Tonietta S | First ImpressionsMichael is & was very Rude❗️❗️❗️
Tish W | Overall ExperienceThe office employees are efficient and nice
Amber K | Online Move InMy only complaint is my storage unit fill up with dirt. It is not sealed well at all. Everything was filthy Great staff and always helpful
Christine B | Overall ExperienceIf my acct didn't get behind on payment I would still be using ur service
tracy t | Overall ExperienceThe young man that worked the front counter was exceptional for only having a few months experience. He was friendly, knowledgeable and when out of his way to make sure I had a pleasant experience. Refreshing to see as this is not always the case today.
James B | First ImpressionsReserved online when I showed up they said they didnt have that size available. when I asked why they would give me a confirmation number for the size I wanted all he could say was , I dont know. We traveled over 4 hrs to drop items off. Horrible. They didnt even give me lock at first I had to call them at the office and my husband had to drive all the way to the front pick it up. They could have easily used their little golf cart they used to take us to another spot which he drove super fast while my son and I were in the back. Kinda of scary but at this point we just needed a storage unit. A rodent bait box was even in there. Rodents....augh..what a scary thought. I really dont need rodents nibbling or ruining and of my items. Hoping for the best here.
Rosemary L | First ImpressionsLast owner , was a disgrace to the business and manikins. The new owner , mr. Tree is excellent. He is helpful, and so nice. Liked working with him. Will go back and definitely will, recommend to anyone. Family and friends.
Denise F | Overall ExperienceThe associate was friendly professional and helpful. I’m glad I made the switch from destination rv go here . Thank you !
Bryan J | First ImpressionsDasia was very helpful, Great customer service.
Cecilia G | Overall ExperienceLocation was conveniently located, staff was friendly and helpful . Good over all experience with this location. I've rented trucks, trailers and storage spaces it all went well. Much appreciated
Paul H | Overall ExperienceThe guys were so polite and helpful. Renting is a breeze. Excellent employees
Christine B | First ImpressionsI would like to that the young Gentleman name Michael for all his know how ,,And the very kindness that he gives to customers
Mabel S | First ImpressionsPrice keep going up. For a small storage
Tammy W | Overall ExperienceThank you
Janice S | Overall ExperienceThank you nice storage i appreciate your business
Janice S | Overall ExperienceEverything went well at storage. All employees were very efficient.
Kelly T | Overall ExperienceThe general manager kept Persisting that there was no storage units left when I paid for a reservation a day beforehand I have the storage room number and he kept telling me that he had no more units. I paid for 3 smalls boxes and tap and a lock I didn't receive any of those or got reimbursed and I was given a drunk with a quarter of a tank of gas and I had to fill it up. I'm not angry or mad these are just my comments I don't have any interest in pursuing this
John P | First ImpressionsWe would definitely use you again thank you for your service
Linda G | First ImpressionsKEEP UP THE GREAT WORK THANK YOU
ebone p | Overall ExperienceStore change management the lady that was there in the past always rude. Glad you changed that And your prices are to high from small unit. Prices gouging.
malissa l | Overall ExperienceClean well maintained too expensive coast is over the top no justifications for these hikes sad
JERRY J | Overall ExperienceFast, easy, and convenient .
KRISTIE B | First ImpressionsFueron muy amables y me atendieron bien
Lucia G | First ImpressionsNo comments, my experience it was fantastic, thank you.
Elda M | Overall ExperienceI will refer Family and Friends... Nice customer service..
Crystal A | Overall ExperienceThe only negative to my storage experience was the fact that my catalytic converters were stolen from my vehicle on your property. Other than that was wonderful.
JAY D | Overall ExperienceWhen ordering online I was advised I would receive a free lock. I wasn’t provided a free lock which did not sit to well with me I would still like my free lock that’s what promoted me to move forward with choosing U-Haul
DaQuan T | Online Move InExcellent customer service
Stanley N | First ImpressionsI put four stars, only because I was given a smaller storage then what I asked for, so I had to pay for two storages because they didn’t have the size I asked for. for a mistake I had nothing to do with I should have been accommodated until there was one available . Not cool!!!
Debra D | Overall ExperienceI have always used the Uhaul services in Laveen on 44th avenue on west baseline for years. I love it, the starr, and the service's" I wouldn't go to any other place. I know there are new managers now, if they are anything like the prior managers, that Uhaul in Laveen will continue to be Awesome.
Ophelia A | Overall ExperienceMyself, my husband David & my son Jason who actually used our enclosed unit mostly, have nothing but Very High remarks & Highly recommend this facility for ALL of their storage units (Enclosed & open drive up parking units) & their Highly professional staff assistance. Thank you for everything. 👍👍👍👍
Cathy T | Overall ExperienceThe best storage ever!!!!!
OMORRIO F | Overall ExperienceI was very disappointed when my mattress got water damaged and uhaul couldn't do anything to assist me,I rented on the air conditioning control on the inside thinking all was ok but since I didn't add insurance I was not compensated,very upset about this.
SHIRLENA W | Overall ExperienceVery satisfied. The storage rooms are very clean.
Gloria G | First ImpressionsVery friendly and helpful.
ERIC M | First ImpressionsStaff is always friendly at the Laveen location. Lynne is amazing and always available to assist
Leah H | First ImpressionsEveryone was very pleasant. My experience was a good one and I would highly recommend this U-Haul facility for storage⭐⭐⭐⭐⭐
Lori G | Overall ExperienceLYNN is the GREATEST OF ALL TIME. HER UNDERSTANDING AND KINDNESS WILL NEVER BE FORGOTTEN...
TASHA W | Overall ExperienceThe one reason why I think I wouldn’t recommend is bc it seemed like they always raised the price on us. I feel like if you are loyal to a business as long as we were to UHAUL you shouldn’t keep getting your rent raised. I’ve used a company years back and never got my storage raised.
JEFFERY G | Overall ExperienceGreat place. Easy to access with pin and card. Open late even without 24 hour access. Great folks in the office.
Filemon R | Overall ExperienceAwesome fast and friendly customer service. From the management on down they were accommodating and super efficient. LOVED LOVED LOVED MY EXPERIENCE
Charita H | First ImpressionsThe facility managers are nice people.
darrell r | First ImpressionsThe space I rented was really great, secure and well lit. The staff there were nothing short of awesome. I would highly recommend!
jeff k | Overall ExperienceNeed to open earlier on Sunday. Need a better backup system if the main one goes down
Willie C | Overall ExperienceThank you for the use of your storage facility-
ONICCA L | Overall Experience5star all the way
GEORGE V | Overall ExperienceNo telephone access
Gary R | Overall ExperienceGreat experience.
SHRANDA L | Overall ExperienceThe staff is very friendly and helpful!! Thank you Lynn and Jerry
Simon R | Overall ExperienceI always go to the u haul on 44th southern they are the best
LILLIAN A | Overall ExperienceManagement is excellent at this location. Thanks!
chris j | Overall ExperienceI trust an employees very friendly had a good experience.. thank you for your 3 yr service
Yvonne M | Overall ExperienceNice people they took care of me very well thank you
Marcus F | First ImpressionsThank you
Daphne R | Overall ExperienceI always recommend my family members to this U-Haul. I value their customer services, prices and clean facility.
martina a | Overall ExperienceThank You Keep The Great Work.
tondra d | Overall ExperienceStaff is friendly and helpful clean facility i would recommend to family and friends.
Davina T | Overall ExperienceI have had a wonderful experience with this location. I needed a larger unit and let them know if a larger unit came available please let me know. They called quickly and I was mover in less than two hours the new unit was adjacent to my old unit and the move was easy and quick.
James V | First ImpressionsStaff at my location was always friendly and helpful.
Dulce C | Overall ExperienceNo issues or problems with renting the storage. Everything went good for me.The people their were friendly and i had a great experience with the uhaul storage rental. Satisfied customer.
Guadalupe T | Overall ExperienceI honestly would have never left but we needed a bigger size storage and unfortunately for us you didn't have any available. You are all great and very friendly keep up the great customer service.
sarah r | Overall ExperienceGreat experience. Very nice facility managers and staff.
darrell r | Overall ExperienceI wish I could really afford this service but I appreciate the help you have been in the past
Larraine T | Online Move InI really want to make this storage my storage because it is close to my house, and the people are good
JOYCE M | First ImpressionsVery clean Very friendly & professional
Maria D | First ImpressionsYou guys are awesome and wonderful people!
MALLORY G | First ImpressionsThe staff is very nice and are willing to help you
reuben g | Overall ExperienceThe owner was very generous lady. She is nice
Guadalupe T | First ImpressionsThe management team has an outstanding service they provide with good courteous and effective relationship with each customer. They provided efficient and thorough communication while being of service to the public.
Barbara C | First ImpressionsI really liked the courtesy calls when I would sometimes forget my payment. They were very respectful
moses w | Overall ExperienceThank you for your services. Also for working with me during the times of crisis on my end. And with the current pandemic on going. I definitely will recommend this service to anyone. Thank you Uhaul Storage in Laveen.
deana g | Overall ExperienceI Love this Location and the Managers been with them all most 4 years
mamie f | Overall ExperienceThe owner,s were extremely courteous
Derrick C | Overall ExperienceEvery time I was there no matter who helped me they were kind and friendly I mean I didn’t go all the time but even when I would call to pay on my storage I would still receive The same service kind friendly and very helpful
jessica s | Overall ExperienceI would have given U-Haul an excellent rating if my rental rate would have been pro-rated on my storage unit. Thanks
patricia j | Overall ExperienceI did not like the app to make payments. There was always an "error".
Nubia E | Overall ExperienceIn and out service 👍
Emmanuel R | First ImpressionsVery helpful and friendly staff
Paul R | Overall ExperienceThey were always accommodating, helpful and super nice. Excellent service!
Manuel T | Overall ExperienceExcellent Customer Service
TREMAINE F | Overall ExperienceThank you for your Service..
sherleen j | Overall ExperienceNO PROBLEMS EVERYTHING WENT SMOOTH
billy g | Overall ExperienceThe facility was clean and well maintained. I felt safe when I went during the day and at night. The staff was very very kind and friendly. Lynn was very accommodating and kind.
karyne m | Overall ExperienceJerry and Lynn were always helpful, informative, friendly. They always answered all our questions regarding the storage unit, U-Box, rental of U-Haul equipment in general.
danielle l | Overall ExperienceFirst was amazed at the prices, Then the friendliness of Angela and Johnathon, beautiful, very friendly. Received a small history lesson on U Haul by Angela.
Janet P | First ImpressionsThe storage unit worked for me, and the rental trucks were available when I needed them. I'll be back for trucks in the future. Thank you
Leslie L | Overall ExperienceAwesome customer service!!!!!
maurisha h | Overall ExperienceThe guy that worked with me was rude. I was not told about the miles my card what’s just charged.
Lashoi J | First ImpressionsGood overall experience. Only suggestion is more lighting.
sonia C | Overall ExperienceExpensive
adam c | Overall ExperienceGreat customer service and the storage size was just right..
karyne m | First ImpressionsEverything was great. Everyone was very nice and helpful.
mary s | Overall ExperienceAll great!
CHASE B | Overall ExperienceNice staff and very accomdating
raul d | First ImpressionsGreat job
sharon s | Overall ExperienceFor the past 2 years the staff was very friendly and helpful with our storage! We were relocated out of town to Reno and now that we have returned they made us feel welcomed back and our things safe
Rosa a | Overall ExperienceThank you for your good Service
CORNET A | Overall ExperienceNa
wanda s | Overall ExperienceGreat customer service. The facilities are really clean here.
Nathaniel F | First ImpressionsGood jobs
S B | Overall ExperienceOne of the reasons why we closed our unit is because the monthly rate kept increasing. I moved my stuff to a place where the rates will never increase and of course are considerably lower then UHaul
JAMES J | Overall ExperienceIt was fine but the prices went up every year
CHAD F | Overall ExperienceVery friendly and helpful owners and staff would recommended them to family and friends.
tammy l | First ImpressionsAWESOME
Troy C | First ImpressionsDown to earth and friendly!
Veon a | Overall ExperienceJerry and Lynn were Awesome and Amazing! Any problems that I may have had; they both addressed effectively! Thank you both so much for Everything! Blessings, Mari Gonzalez💋 Mari Gonzalez 💋
Mari G | Overall ExperienceThe whole experience was wonderful. Easy set up and when we were ready to move out easy to leave. Thank you
Armondo W | Overall ExperienceNA
Lisa d | Overall ExperienceEveryone I had the pleasure of dealing with were very professional and courteous. They were always available to help!! Whenever a need arises I will be sure to visit the Laveen store.
Charles R | Overall ExperienceYes Lynn is amazing
veronica b | Overall ExperienceThis facility is consistent and efficient, and after using them now 3x's for extended periods, I will continue to use them should the need arise, even if it's out of my way.
Ingrid B | Overall ExperienceStaff very helpful.
Debra L | Overall ExperienceOverall good customer service experience.
JACQUELINE V | Overall ExperienceAlways professional and friendly !!!! Always have the right answers and were easy to communicate with. They know what they are doing and do it well !!! I go out of my way to recommend them whenever I
Steve J | First ImpressionsI have rented storage space from this location for several years. It's a great facility and the personnel are fantastic! Would definitely use them again for needs in the South Phoenix area.
ERIK T | Overall ExperienceWe appreciated the use of a clean, lighted area that was secure.. we also liked that it was easy to access and when we were ready to take our items out that was easy too.. thanks to all the staff..
Barb M | Overall ExperienceThank you kindly
michelle c | Overall ExperienceJerry and his wife were awesome and helpful people.
Rick R | Overall ExperienceExcellent customer service. From the initial call to me to the truck drop off. I also appreciated to find my storage so clean. I'm NOT a 1st time storage renter. So I know what is to be expected.
Larry L | First ImpressionsMany years of great service and easy access. Jerry and Lynn were very nice and helpful.
JASON R | Overall ExperienceNeed security at night
Timothy M | Overall ExperienceVery friendly and extremely helpful!
Jenna N | First ImpressionsLynn and Jerry are AMAZING!! The help with any issues that may come up and work with you through it all. The property is always clean and well taken care of.
CHRISTOPHER F | Overall ExperienceSuper, super nice (and good) people. Staff was very professional and courteous. The facility is very clean, and accessible. Highly recommended.
darrell r | First ImpressionsVery friendly and accommodating staff! I’ve rented from them twice and would do it again in a heartbeat!
Pamela P | Overall ExperienceYou guys are doing an exelente job Thank you
raul d | Overall ExperienceThank u
patricia v | First ImpressionsI rented a storage from them 2 years ago, it was such great service that , when i return to arizona i went back to them I love it there, i could have gone to any of hundreds of other storage
Denise F | First ImpressionsGreat service. Friendly, courteous, and helpful.
vernell b | Overall ExperienceThey wanted to charge me a 3 month fee for a storage that i had already left empty and that i was not using, i called multiple times to see what was the prob yet they still wanted me to pay for no rsn
hugo g | Overall ExperienceI made my comment in the questions above
robert b | Overall ExperienceThank you
daniel c | First ImpressionsGreat and friendly knowledgeable staff!!
marvina t | Overall ExperienceJerry was very helpful; answered all our questions and was patient while I called our emergency contact for information. Easy check in; storage unit very clean!
danielle l | First ImpressionsJerry and Lynne were great. Always ready to help and handle problems that could happen.
RANDY S | Overall ExperienceThe team was real nice and I got the first month free for storage
Terra B | First ImpressionsGreat little storage place.
GINA C | Overall ExperienceThey were very helpful and made the process fast and simple
Jason P | First ImpressionsI didn’t visit much in the 3 years I rented a unit. I was happy with the experience because they made it easy to get in. I was mourning the loss of my mom and they were really understanding.
JANICE M | Overall ExperienceHe was informative patient and nice Great Customer Service
Cristal r | First ImpressionsMoving can be a stressful event. Jerrys staff was exceptionally accommodating to my availability and needs. I highly recommend them for your future storage/moving needs. Thank you!
Veronica M | First ImpressionsAll employees there always willing to help.
Juan A | Overall ExperienceLynn and her husband are outstanding and they represent the company well
Pernell P | Overall ExperienceExcellent
irving l | Overall ExperienceVery friendly and easy to get along with and very helpful specially at a last notice change on storage units.
reuben g | First ImpressionsThe lady at the counter was helpful the storage contained my aunts property who had passed away
betty s | Overall ExperienceSatisfied with the unit and customer service.
GWENDOLYN M | Overall ExperienceThanks to Eileen.
LADY P | Overall ExperienceGreat service!
RUSTY D | Overall ExperienceDon't like that the monthly rent is not prorated if you exit the rental early
John W | Overall ExperienceJerry and the staff was great. They made my moving experience pleasant.
Mischa S | Overall ExperienceStaff at t his location is awesome.
stacey p | Overall ExperienceExcellent service!
Roxanne A | Overall ExperienceGreat people to work with. Very pleasant
Henry V | Overall ExperienceI love this Uhaul facility . For the last 6 years this is the only location I would even consider renting from. Whenever I rented a truck, dolly or my storage unit, I was always greeted warmly.
Lanette F | Overall Experience👍👍👍
Bryant B | ReservationLynn is definitely patient and understanding. Thanks for working with us !
ALYCIA C | Overall ExperienceGreat customer service
HENREY H | ReservationVery good good customer service, very helpful.
Juan A | ReservationEverything was fine. Except the fact that the rooms have a opening on the walls . My stuff was all dusty. In that case I leave it outside my sisterhome. Very BAD DESIGN. NOT HAPPY BECAUSE OF THAT.
angelica o | Overall ExperienceAwesome people!
KARINA J | Overall ExperienceThanks Lynn & Jerry for your help and time. Appreciate it much. Blessings to you Take care
SIERRA M | Overall Experienceprices are a little high for long term storage.
judd m | Overall ExperienceTruck and storage unit AND customer service were all that we could ask for and more! I would definitely recommend this location.
kym b | Overall ExperienceMy family and I had our units for several years and our stuff was always untouched, staff was always helpfull all the time.
LYDIA M | Overall ExperienceConvenient 👍
brandon g | Overall ExperienceGreat
darrell m | Overall ExperienceYour staff was very help full
Raymond T | Overall ExperienceThe fact that you have a dump station puts your facility above the rest.
Marta g | Overall ExperienceGreat facility and friendly staff!!!
Michaela K | Overall Experienceover charged for a dolly, no lock on the bed of the truck, and it was dirty in the bed of the truck and guy tried to lie about it.
Ashley D | Overall ExperienceThe earlier closing time on Sunday was a bit of an inconvenience but they were Always very helpful and courteous ..
sheri t | Overall ExperienceStaff was very professional, friendly, and performed there tasks in an expeditious manner. I'd gladly use this facility again.
Darrell W | Overall ExperienceStaff is friendly and helpful
DANIEL P | Overall ExperienceGreat people n place! All went well during a very rough time in r lives. Thnx 4 all ur help n if I ever need u again I will use u again n recommend u!!
Yolanda M | Overall ExperienceI was told my monthly rate could be prorated if i pulled my RV out in the middle of the month. When i went to remove it the office told me they did not prorate. Not happy about this,
DAVID L | Overall ExperienceU guys have great service
JAMIE R | Overall Experience.
April O | Overall ExperienceNA
Carrie D | Overall ExperienceI always felt safe, even at nighttime in my year of renting space. I knew my things were secured when I'd leave. And they have a great staff with AMAZING CUSTOMER SERVICE! Thank you so very much.
natalie G | Overall ExperienceAmazing experience from beginning to end!
michala c | Overall ExperienceThe whole moving experience was as convenient as it was because of Uhaul!!
Douglas B | Overall ExperienceVery Very Very Pleased with the service I received.
Sheena G | Overall Experiencegood condition and a fare price.
ALFRED M | Overall ExperienceThank you
SIBLE B | Overall ExperienceI would recommend to anyone! Thank you!
MARTIN M | Overall Experience