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MICHAEL KCustomer Reviews for U-Haul Moving & Storage of McMinnville
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great place.
KENNETH HVery friendly and helpful....
BRIAN WThe owner, whose name I'm forgetting, was outstanding. Kind, intelligent, thorough.
ALEX JKnow the insurance policy. I was told I would only have to pay 100$ by someone here. Well it’s 10x that and a huge surprise. The pick up was nice though.
AIDEN HThey met me at the dropoff location made it quick efficient and I was on my way. They were GREAT
RICHARD Cyour team in McMinnville nice and pleasant, thank you
George RWhat more can I say
TIMMY RService was excellent April was totally professional and the young man who hooked up the trailer was very helpful
PAUL MEasy, fast and great customer service
BURGIE MThat’s
GEORGE RElias was professional and a great communicator.
John WRushed through finding the correct drop off location. There was a line behind me so the associate was just trying to be efficient and quick.
JOHN WLess up-sell marketing during the online booking process. Get some control over your in-house software performance and print capabilities.
HENDRIK TThe people who helped me were great. Very quick and helpful service. Absolutely will be using this location in the future. Great experience.
SHANE CThe best customer service that I ever dealt with real good people
MICHAEL HThe employee was so helpful and friendly! Nothing could be improved.
Cassidy HOutstanding service !
TIMOTHY HAmazing staff!
SARAH FCustomer service was excellent and proactive!
STEVEN PJoseph was unprofessional
KEVIN LDifficult to find location. Need to open earlier than 9 am. Self check out app sucks! Inconvenience of taking pictures and not talking with a human! Extra charges after returning truck , irritating!
LORI DThe truck was clean enough but it really needed the wheels balanced.
Todd TJoey was very polite and made the return process very simple and quick.
THAD KI can't think of anything you could do better! I've been renting from u haul for years, you just keep getting better!
CHAD BNothing. Customer service was excellent and made for an easy and pleasant experience!!
SHANNON SBoth of the people that were manning the store location were extremely helpful and friendly.
STEPHEN SNothing
TIMMY RApril was Amazing!!! So helpful & Kind! Peg P
PEGGY PThe lady mgr was very knowledgeable and didn't waste time A+ thank you
JOHN EApril was attentive and courteous throughout my returning process I appreciate them very much
DANIEL FEli runs a great shop and has a very good staff!
BARRY RThe lafayette ave location was amazing as was the return location in Woodburn. However the reservation experience was awful! I made the reservation for the lafayette ave location. # days prior to the pick up day, uhaul called me and moved me to the other Mcminnville location on cumulus ave. When I arrived, I they were closed as I expected but the 24/7 pick up was not set up for my truck. I called uhaul and GUESS WHAT!? They sent me to the original reservation location. aaaaaaaarrrrrrgggghhhhh. Not cool uhaul. took and extra hour to pick up my truck.
Amy YGreat location, plenty of parking to leave your vehicle for a few hours, customer service is the best I've experienced. Elias and the gang there are why I am still using Uhaul.
JOSHUA LThe staff was very friendly and very quick.
REBECCA EExcelente servicio el personal muy amable 100% recomendable
PEDRO PCustomer service was top notch!!
CHRISTOPHER DGood people!!
JAMES ROne way pick up trucks and vans would be nice !
DANIEL FAwesome customer service. This team in McMinnville are the best. Thank you so much
STEPHEN HMake sure customers know to check the vehicle over before leaving the lot. (Minor issue as the vehicle was fine, but the text was not seen before leaving the lot.)
VICTORIA NDrop off was super easy. The representative we worked with in person was friendly and knowledgeable.
Jimmy AExtremely professional personnel, equipment was well maintained and I got where I needed to go without issue.
JOSEPH LAlways great, fast service when checking in. Very efficient
JONATHAN PCan’t think of anything.
TIMMY RWas very accommodating when needed.
JODY BThe staff at this location was incredibly professional helpful and efficient. The assistant manager is the one who helped me. She is awesome
MELODY AVery personable and understanding about the tire.
DIANA BDon't remember his name, but the guy who helped me was great.
CALVIN DThe people are absolutely friendly knowledgeable and responsible with everything that they do I was very happy with everything they did for me God bless
DANIEL FUhaul messed up my reservation. I received texts directing me to this location, but they didn’t have my reservation. Some garden center (?) did, so we raced over there but they were already closed for the day (4:45 on Sunday 9/28.) So I called Lafayette back and got there right at 5. They stayed for me, and set me up with a truck way bigger than I needed, but I supper appreciated her making it right.
KATHLEEN RGreat crew, easy to work with, and the process was super fast. Could not have asked for a better experience!
GEORGE LThis was fast and friendly. I will rent from them again if I need to.
URSULA PThe employees at the McMinnville Oregon Uhaul were great. Very helpful, fast, and pleasant to work with. I will be back with future trailer rental business.
CURTIS BThis specific shop does an amazing job. Every time I come in, they’re quick to help and very friendly. Thank you all for everything.
KRISTOPHER MFriendly staff and quick hook up.
GLEN LThank you 😊
GEORGE RThere were only two employees and the one outside was sitting in a U-Haul on FaceTime during his shift and actively ignoring customers. Other employee was not helpful and was rude.
Jessica SEli was great!
GRANT MLoved the service. The truck did the job but hated driving it.
PAMELA HThey gladly refunded my money for the pads and dolly I didn't receive in Springfield.
MARK HVery pleasant to work with. Very knowledgeable . Thank you
KEITH NEveryone at this location was exceptional. I had a little concern about driving such a big truck and they made it easy. Eli was the man that I spoke to and he was kind courteous and professional. I will definitely be using them again without question.
ERIC PExcellent service
SPENCER W