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KATHY ACustomer Reviews for U-Haul Moving & Storage of McMinnville
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everyone at this location is so helpful and they go out of their way to make renting a truck or trailer easy. Every single potential issue is solved quickly. I cannot tell you how much I appreciate that, which is why this is the only place I will rent trucks and trailers.
LORI KCharged me for going over miles even though I put way more gas in the tank. Gas is way more expensive and shouldn’t have been charge for going over.
Emily Fvery pleasent experence
RALPH MThe whole process was easy and went smooth. I would definitely recommend them.
RONALD PGreat staff
Glen LSuper friendly people, quick to assist with drop off.
Glen LAll in all, it was a very good experience using the U-box however, there was some miscommunication about when I had access to the box and when I was supposed to be there. This resulted in my order being cancelled and caused a lot of headaches and running around on my part to correct but there was no delay, and everything arrived safely in Chicago. All staff was friendly and very helpful!
Kylee DThe rear brake lights on the trailer needed to be updated. They are too dim and dangerous. Otherwise it was clean.
HIRAN AThe gal at the return site was great.
STANLEY CLeft me with 1 mile until empty on the fuel guage, front desk person was beyond rude and took an hour to get the keys after talking to two seperate people on the phone as well.
Sandra EEveryone that worked here was super helpful and friendly.
Holland MDaniel was great help
BRETT MElias was extremely helpful and accommodating. I will recommend to everyone. Great experience.
LORI KElias was and always is the best
JENNIFER FNothing Eli and his staff were courteous kind and helpful I would recommend them to all my friends
daniel fThe staff was very helpful and nice
THOMAS G10/10!
JESSICA MThe staff was very easy to work with
RICHARD GDrop off was fine
Scott MGreat staff too!
Brandon LQuick, efficient and friendly.
Glen LQuick, efficient, friendly.
Glen LSo far nothing needs to be done. Thank you for your service
RUTH RVery friendly.
TIMMY RGreat customer service. Have used this location 3 times in the past 6 weeks. The staff is friendly and knowledgeable. Able to get in and out quickly. No issues with any type of vehicle rented.
PEGGY HI asked for a pick up truck with a 2 5/8 inch hitch and that I needed it to tow. When I got there they did not have the truck ready. The guy that has worked there for a long time acted like he was clueless and couldn’t find a hitch then he grabbed the wrong one. When I got to pick up the trailer I ended up having to buy a hitch. Then when I finally hooked it all up I find out the fuse is blown for the trailer lights and I had to drive out and get a new fuse I ended up having to drive an additional 50 miles because of this. I would not recommend to anyone!
JARED DVery good service and quite reasonable for local use. Thank you and blessings
STARR PGreat service very helpful.
Zack SWonderful customer service.
peter vCan’t ask for better service
TIMMY REverything was perfect.
Laura DThe men and women working there are wonderful. Very kind, courteous and helpful. Would definitely recommend. Thanks again!
JOSHUA ADon't get me wrong. The location and everybody was great accept an employee named Scott!
REBECCA MJoseph provided excellent information and answered all my questions. My truck was ready to go and parked right outside the front door. The entire process went very smoothly. I cannot think of anything to improve.
Rick ZGood experience.
TIMMY RThe truck I needed wasn't available but the guy there got me into a van within minutes of me arriving so I could run a VERY quick moving errand. Great service and it was less expensive than I thought it'd be.
SHAWN GThe employee that helped me was so AWESOME , knew everything, hooked me up and got me on the road in minutes... employee 10 out of 10 !
PATRICK MCustomer friendly
TIMMY RNo suggest. Everything went smoothly and your staff were all good.
ROSEMARY DApril was a pleasure to work with. Helpful, Made good suggestions, prompt with communication and had the answers Really easy experience. Turning in equipment was just as efficient. In and out in 10 minutes each time!
RODNEY BYou all are fantastic to deal with. Not one problem
MARY Bseemed short staffed and a bit indifferent. not bad but not world class like the visalia store
MICHAEL HAll things good.
TIMMY RLuckily I was slightly behind schedule. Had I arrived on time I wouldn’t have been able to pick up my keys from the drop box.
John BHappy
TIMMY R