Customer Reviews for U-Haul Moving & Storage of North Pensacola

Rating:

5.0

Good service. Nice people. Some maintenance required after storms should be done however.

Rating:

5.0

Fast and painless process.

Rating:

5.0

Wonderful Experience....Will definitely use again! THANK YOU SO MUCH!

Rating:

5.0

great service and no complaints

Rating:

1.0

I spoke directly with Christine and was told I would have a drive up storage unit. When I arrived, Mike told me he was putting me on the 3rd floor. The people who were helping me had to change their previous arrangements because it took a lot of extra time to unload. It also made packing the storage unit much more disorganized. Not everything fit. Was never told why this change was made. This will affect the unloading of the locker in a few weeks as well. I guess when they're giving you a free locker for just a few weeks they can do whatever they want and don't care what it does to you.

Rating:

3.0

My trailer had a great deal of owl leaves in it which interfered with my loading of furniture and we’re blowing out of the trailer while driving. Also, because the location is a storage facility as well there was an automatic gate and car traffic which interfered with parking and trailer pick up. Since there is another U-Haul location 1/4 mile away I will never use this location again and don’t know why it is necessary anyway

Rating:

5.0

Very good

Rating:

5.0

The entire experience was easy and professional. There were no concerns of any sort.

Rating:

1.0

The lady that waited on me when I came ro pick up the truck was the worst. She had no customer service skills at all. She didnt explain anything about the truck. She actually gave NO customer service to me at all.

Rating:

4.0

The front office husband and wife are very nice. I've been using this storage for years and they have always been very customer Centric and helpful. I feel safe storing my items at this location. Highly recommend.

Rating:

5.0

Best storage we’ve ever rented. Customer Service was always superb! We would definitely use this facility if storage is needed in the future!

Rating:

5.0

The team and management I hold in my highest regards...so professional and exceptional!

Rating:

5.0

Mike & Christina are amazing. They will always be a part of my extended family. 5 years or storing with them, 3 cities & a Baby Girl. I hate to finally leave. I love you guys & wish you the absolute best. We'll always come visit. ❤️

Rating:

5.0

Thanks for the great work!

Rating:

5.0

MY FINAL COMMENT IS:…. … THE BEST KEPT SECRET IN ALL OF PENSACOLA

Rating:

5.0

The staff went above and beyond helping me. I want to say thank you for the kindness shown to me!! What an awesome staff!!!

Rating:

1.0

There was no rearview mirror, which caused me to be in a dangerous situation when needing to switch lanes. I had to turn around several times because I could not ensure no cars were behind me. Also, after cleaning out the truck, one of the movers decided to leave one single item which weighed no more then 5 and uhaul to charge an extra 25.00 to remove it even after I explained I didn't know it was put back. I will never use uhaul again and will also share my experiences with others. Now that I'm thinking,When I initially went in to pick up the truck, instead of the manager welcoming me in, his first words were; "you're late". During the process of setting up the rental, the manager the proceeds to try and takea photo of me. That really made me uncomfortable because I provided my picture I'd. Honesty speaking after sitting here thinking and writing this, thi ls was a horrible dehumanizing experience and I guarantee I will nver use uhaul again.

Rating:

5.0

Great, fast and effective service. Vehicle was clean and we had no issues

Rating:

4.0

It was a good friendly service.

Rating:

5.0

Great customer service! Very friendly and accommodating.

Rating:

5.0

Theses people are so nice and helpful every time I came in or called. The maintenance man went out of his way to help when needed. . I definitely reccomend this place. Too bad they don’t have more space for more storage.

Rating:

5.0

Great place had my stuff stored here for years and never had an issues they would call me after storms to make sure my stuff was okay and overall just went above and beyond in service and care. When I moved out of town they were completely understanding and it was an easy move out process. Would recommend to anyone.

Rating:

4.0

Everything good except Uber picks up from across the street rather at or near the Uhaul store.

Rating:

3.0

There was no one there when I got there to pick up my rental….showed up 15 min late….

Rating:

5.0

I am 72. I've rented U-Haul trucks for decades. This is the absolute best location I have ever encountered.

Rating:

5.0

These are the most kindest professional managers that I have ever met.

Rating:

4.0

Only issue was the entry and exit due to the short drive and the location on Davis hwy, other than that is a very well maintained and nice facility.

Rating:

5.0

Christine and Mike run a very tight ship, but are super friendly. Their storage facility is exceptionally clean and pest free! The building structure is real sound and the units are likewise. The grounds are kept clean and well organized too. I love the landscaping; it has a nice homey feel about it. I highly recommend this U-Haul business center for all your moving needs.

Rating:

5.0

I went to two offices and they were both exceptional.

Rating:

5.0

Friendly folks...nice clean and secure place

Rating:

5.0

Brandon was especially pleasant, efficient and effective. I would use this location primarily because of his excellent performance.

Rating:

5.0

Great Service111 !!!!!!!!!!!!!

Rating:

5.0

I utilize this location ALOT. Hands down, it is the best storage facility in the local area. The team in charge of the facility go above and beyond to keep the facility clean, functioning properly, and on schedule. I have only good things to say about my experiences here.

Rating:

5.0

Loved the woman who helped me rent a moving truck. Quick and courteous! Straight to the point and explained the entire process easy as can be.

Rating:

5.0

Awesome Customer service. Everything was clean and well maintained. Customer rep was very courteous and helpful

Rating:

5.0

Very good customer service

Rating:

5.0

Not sure my first time

Rating:

5.0

Brandon was extremely helpful and was able to accommodate my storage needs. I also got my first month free and get a free lock. Which is helpful when you’re moving on a budget. This is my third move utilizing this facility. Christine and Mike Harris are good people and I have had no issues with dealing with them and storing my belongings. I would highly recommend them for your next move and also for renting Uhaul trucks with them.

Rating:

1.0

The lady got upset and acted like it was my fault that something was wrong with his vehicle when I picked it up that way, and explain that then proceeded to tell me that she could not take the vehicle because I was a day early, then huff and puffed and yelled as you can check the security cameras of The Office. And then proceeded to give me like the 5th° over the whole situation when I don’t even work there. Also, tried refusing to take the truck after I had already went to another location to drop off the truck and they said that I had to drop it off at that location so I end up having to put more gas in the U-Haul more my money just to drop it off. Then I never received a receipt email or paper otherwise.

Rating:

5.0

Everyone I dealt with was very helpful, friendly and professional.

Rating:

5.0

I was there 18 months and had no problems!

Rating:

5.0

It is a climate-controlled facility and a super convenient location for me.

Rating:

4.0

I was in a bind to get a truck or van, however, didn't realize you had to have a local license to rent one. So another site sent me to this site at 7835 N. Davis Avenue and they rented me a 10' truck. I really appreciated them working with me.

Rating:

2.0

Slow service.. was there an hour.. was asked to call U-Haul to check status… I’m not the one at work so I shouldn’t have to call.. he should call.. he was very slow.. typed very slow.. and if the company ever get busy he will be their downfall due to speed!!! Working the clients and taking forever is unacceptable

Rating:

5.0

Everyone was super friendly and helpful. I would definitely recommend this storage to anyone.

Rating:

5.0

Thanks team for being so patient with me!

Rating:

5.0

Friendly and flexible, the staff listened to my needs and provided great service. Only one billing issue on their end which was corrected within minutes once I informed them. All of my items remained in the same condition for 3 years. Extremely satisfied.

Rating:

3.0

Elevator needs to work when movers come. Heat wave not helping.

Rating:

5.0

Awesome people and professional

Rating:

5.0

Mr. & Mrs. Harris were soo over and beyond helpful and made sure my move to Pensacola Fl and amazing success. I can see why their faculty is always at 100% capacity. I would give them more than 5 stars ⭐️!! I appreciate them and how great they are!!

Rating:

5.0

It’s all good

Rating:

5.0

Nothing this uhaul is amazing

Rating:

5.0

Fast friendly service. All my needs were met. Staff is very nice

Rating:

4.0

The operation is A-ok, but the location is quite crowded.

Rating:

5.0

Mike, Christine were very helpful. I will definitely use this facility again.

Rating:

5.0

Stay the same

Rating:

4.0

I’m sure the owner has to deal with many types of people using his equipment. However, I felt like I was being treated like a kid. It wasn’t until I told him a drive for my job he seemed to let off a little and even still I was seemingly under the eye of suspicion.

Rating:

4.0

The Harris’ were professional and courteous. I would rent from them again

Rating:

5.0

This location is the best location I have ever used in storage. When I say exceptional and amazing people run this place… that would be an understatement… I have used storage units for years but I have never been treated this well ever. Christina and her husband have been a blessing to work with on my move to Fl from out of state. They stayed in constant contact with me the whole time. Thanks guys!! God Bless y’all!!!

Rating:

5.0

Great customer service. Always.

Rating:

5.0

Your kindness will never be forgotten thank you so much for being so caring and helpful when you saw that I was so upset after coming from 7220 N Davis Hwy Storage and the way they kept their facilities. FIVE STARS TO YOU BOTH AND YOUR STORAGE FACILITY Thank you Constance Wells

Rating:

5.0

The management were exceptional and then facility was always spotless and well maintained.

Rating:

5.0

Managers made me feel at home

Rating:

4.0

None

Rating:

1.0

Super inconvenient location and charged an arm and a leg

Rating:

5.0

Christina & Mike Harris we’re very helpful in more ways than be.

Rating:

5.0

Great service. Quick and east pick up an return.

Rating:

5.0

Mr. & Mrs. Harris are wonderful people and anything I needed they gladly helped me with. Their Office, the Restrooms and the entire complex is neat, clean and very well maintained. I booked and set up renting the Unit completely online. It was great to see everything when I got there and the carts were right near the elevators making my tasks go smoothly. As I was moving my things out, I met Brandon who also works there. He greeted me and we spoke for a couple of minutes, then went about his work. I highly recommend anyone who is seeking a safe storage solution, it is there and worth every bit of the very reasonable rental rate.

Rating:

5.0

<3

Rating:

5.0

Both front desk people were pleasant and knowledgeable

Rating:

5.0

Nothing…everything went well and as planned! Thanks!

Rating:

4.0

Renting from uhaul is a necessary convenience almost everyone is going to use at some point in life. I am glad to have such a service available and it has gotten to quick and hassle-free lately. The only drawback is how quickly the costs go from a simple inexpensive rental to a significant chunck of change. It doesn't make sense to be charged for so many detailed items when we are already paying for the use of the truck, having to put fuel back in it and insure it. Why must we also pay for each mile, have the dolly and blankets in the way and get charged if they get knocked loose? I guess that is the way of this world any more. Before long, we will be paying for use of air conditioning. (I sincerely hope not!)

Rating:

5.0

It was a great experience the van I rented was awesome the trip the ride was wonderful and the three storage is just so perfect to dump everything into until I can sort it out the only problem I have with the whole experience is the price seems a little bit high.

Rating:

1.0

They are very nice.

Rating:

5.0

Christina and Mike were an excellent pair...they hired great staff too. That is rare these days. It’s important to have a safe environment and those two provided just that...was a pleasure doing business with wonderful people. I’d recommend this facility above others...no nails or gravel.

Rating:

5.0

I love this U-Haul store. The couple that works there are amazing!

Rating:

5.0

Glad to again use Uhaul it's the Best and Mr. and Mrs. Harrison are wonderful people!

Rating:

5.0

The van I rented was a very nice ride with no complications at all. I felt like I could trust the vehicle to get me to my destination and back again.

Rating:

5.0

The only thing I can think of that would improve is to lower the price per mileage. It was the most expensive part of my trip.

Rating:

5.0

Prompt and courteous.

Rating:

5.0

The people are very nice.i have recommended this location to others.

Rating:

5.0

Good equipment in great shape. In and out quickly. Very easy rental

Rating:

2.0

When telling a customer or giving a time to drop off with no penalty there shouldn’t be no hidden agenda to later tack on fees

Rating:

1.0

The van I rented was awful to drive. The breaks were so sensitive that you barely touch them it was like slamming on the breaks. The inside was not very clean and it smelled like cigarette smoke. When returning the van during open hours the doors were locked and a sign on the door saying text this number and I will be back immediately. Had to wait 10 min for him to show up.

Rating:

5.0

Nothing

Rating:

4.0

Mike was great! Parking at this location sucks.

Rating:

5.0

Great and prompt service and respect

Rating:

2.0

Had to wait over an Hr for the previous Uhaul truck user to finish. Also had to pick up the trailer from a diffrent location and got charged extra for miles used due to having to make 3 back and forth trips to diffrent uhaul locations in Florida

Rating:

5.0

Excellent rented at last minute very helpful and friendly would recommend to any one

Rating:

5.0

Very friendly and helpful.

Rating:

3.0

The unit was not a 5 by 5 by 5. The height was 3 feet with a sprinkler system running into it .

Rating:

5.0

I needed two storage units and the staff was very helpful in accommodating both moving in as well as moving out.

Rating:

5.0

Spotless; convenient, and priced right. Staff is friendly and professional. Outstanding experience.

Rating:

5.0

Excellent service

Rating:

4.0

Mr. Harris did a good job of getting me registered. However, the unit was supposed to be $24.95 on the outside. I had a reservation for it. But his system, was not updated to this fact. The unit was already rented and I had to get one behind the gate for an extra $10.00 per month. Also, Public Storage corporate in their marketing materials stated the unit would be five feet by feet by feet. The unit is not five feet tall. It is smaller. Also, their is a fire sprinkler system in the storage unit, blocking space that I could use. But Mr. Harris, told me I would get the first month free. NIce Southern couple running the storage station.

Rating:

5.0

Easy access, good quick service. Very clean and safe

Rating:

5.0

Both the woman and the young man that assisted me when i needed to upgrade were very friendly. The both went up and beyond their job.

Rating:

2.0

The reading on the odometer was not correct and they tried to say I drove 12 miles. They already admitted that the gas meter was off. So they incorrectly documented the gas and miles on the vehicle. They also tried to charge my card for the extra mileage.

Rating:

5.0

Quick and easy. Nice location.

Rating:

5.0

Excellent service, no issues.

Rating:

4.0

Thanks, all my items were in great condition, I have no complaints. And no odors or any other problems. My only concern is on me. With the auto pay I did check on storage(auto pay and every day life un fortunately I did not stay focused. I am enjoying the memories of my items. Again thank

Rating:

5.0

I WAS SO EXCITED AND WELCOMED THAT I HAVE TOLD SEVERAL PEOPLE ABOUT THIS SPECIAL COMPANY

Rating:

5.0

The customer service was excellent and the facility was impeccable and very clean !!

Rating:

5.0

Everything was perfect 👍!!! No improvement needed just keep doing what they are doing!! Christina did an excellent job with her customer service and locating a 10 foot truck for me to be able to pick it up at the same location I was moving my belongings from storage.

Rating:

5.0

Very friendly & helpful. Went out of their way to hel me.

Rating:

5.0

I rented a storage unit for over a year and never had any issues with security or cleanliness or any other type of issue. The managers of this facility were awesome and always very helpful!

Rating:

5.0

In that town the people were very kind, the lady who answered us on the phone when we had a question was very professional

Rating:

5.0

Christine and Mike Harris, the owners are wonderful! Their facility is the cleanest storage unit I have ever seen! It was a beautiful unit and I thoroughly enjoyed using their facility for storing my things. It is safe secure and they give the best customer service in town! I highly recommend this facility to use for your storage needs. They pay attention to every detail. Every time I would check on my unit they were washing vehicles taking care of customers and always doing it with a courteous smile. Thank you Christine and Mike for all that you did for me and I am so happy to have met you. Thank you for taking care of my things for me while they were stored at your facility! Warmest regards, Jennifer Moore Sarasota Florida

Rating:

5.0

I love ❤️ this location they are so helpful and commitment I can’t begin to explain how grateful and appreciative I am for these awsome vessels go the extra mile without you even asking 😊♥️ Thank you Uhaul for curtesy and your expertise

Rating:

5.0

Brandon was great! Although a young man, he is excellent at his job and proud to work at that location.

Rating:

5.0

This facility has everything one needs for moving & Storage needs.

Rating:

5.0

I love this place the people here are very friendly and nice

Rating:

5.0

Ordered blankets from them while the cargo van site TWICE has not provided them although I had secured them in advance. Quite aggravating BUT THIS place is friendlier and efficient than the other one on Davis. I will use them from now on.

Rating:

3.0

The free lock was not there, but I had to get a larger storage. So, I received it the next morning.

Rating:

5.0

Great rental

Rating:

5.0

the door broke and a wood plank was added to fox it but made the door harder to open

Rating:

5.0

Friendly staff

Rating:

5.0

Best storage facility and options in town!

Rating:

5.0

Beautiful facility, very easy to access all the dollies and carts. Even their landscaping, was done beautifully. In a terrible finding of condemnable conditions, my family suffered an emergency re-housing. Without any family, or friends in the area, Uhaul made the experience laughable, affordable, and done that day! We love everything you do. To the owners of the facility. FLAWLESS! ;)

Rating:

5.0

Great service I will tell someone about your company thanks so much for everything

Rating:

5.0

I loved the fact it was very clean! Christine and Mike were very friendly . Always keeping the place looking good . It was affordable and I can’t express enough how clean the place was ! Thank you Jeannie C

Rating:

1.0

My daughter died in a car accident, they would not work with me on my payment

Rating:

5.0

Thank 4all the help!!!!

Rating:

5.0

The storage unit exceeded all of my expectations in every respect. The owner/manager was extremely helpful and truly took pride in operating the storage and rentals. I give this facility a very strong 5 Star Rating

Rating:

5.0

Great service and friendly staff.

Rating:

5.0

Christina and Mike have always been very helpful.

Rating:

5.0

I am disabled and cannot walk they are very accommodating

Rating:

5.0

Absolutely loved the couple there they were always nice had the best attitudes no complaints.

Rating:

3.0

The online ad stated a free lock but the office was closed and it wasn’t in the unit so we had to leave it unlocked

Rating:

5.0

Beau UHaul Storage in the country!

Rating:

2.0

I’ve had my storage for years the owners wife is rude and always have been, she gives drama or dog vibes, I’m happy to finally be done doing business with them only because of her.

Rating:

5.0

Very friendly and accommodating attendant . The facility was very clean and safe.

Rating:

5.0

Mike and Christina are great to work with. They go above and beyond to help their customers…

Rating:

5.0

Jim and Christina Harris along with Brandon all were courteous , friendly, knowledgeable, and professional. They all three are a credit to your organization. My daughter, Michaela Jones, has a move in the very near future from Navarre, FL to Houston, TX. She will be booking her equipment needs with Jim and Christina. Best regards, Tim Jones

Rating:

5.0

Lovely people especially to out of town is like me

Rating:

5.0

Mike & Christian were friendly & professionals.

Rating:

5.0

I had also priced a storage room with Life Storage but U-Haul offered a storage room free with the truck rental. I was looking at $80+ per month for a 5x10, and wasn't sure if I would be out in one month. Your rates were about the same price for a 10x10. So it worked out well for me even if I had to stay there n storage. As it turned out I didn't. Thank you for helping me with this transition.

Rating:

5.0

Very pleasant staff.

Rating:

5.0

Thank you!!!

Rating:

5.0

It was so easy to sign up for a storage unit, the sign-in code, the drive back to the storage unit, the map showing me where the unit was located, the key to lock it up, the carts to put my boxes on..,everything was super simple!!!

Rating:

5.0

My family and I thorougly enjoyed doing business with this establishment. Friendly, professional, helpful. Thank you.

Rating:

5.0

Very helpful staff

Rating:

5.0

Staff was extremely helpful and friendly

Rating:

5.0

Excellent management team. Convenient location.

Rating:

5.0

well maintained and easy access for loading and unloading

Rating:

5.0

Best and nicest UHAUL ever!

Rating:

5.0

Outstanding service

Rating:

5.0

I was very fortunate to find a storage unit & truck at the end of the month. Good people running that U-Haul & will use them in the past. No hidden fees, just straight up.

Rating:

5.0

Great price

Rating:

5.0

Best Uhaul I have ever been to.

Rating:

5.0

Mike and Christina Harris are good people and I enjoy doing business with them. I am a returning customer. I have utilized the storage facilities, U-Haul rentals and purchased my moving supplies and lock from them as well. One stop shop. Also I feel safe utilizing their facility and knowing that my personal property is protected and safe as well in their climate control gated facility. Highly recommended and see you again for my next moving needs.

Rating:

5.0

Mr & Mrs Harris are two beautiful people. I can’t thank you enough for everything. I would recommend their location to anyone in need of storage or truck rentals.

Rating:

5.0

It was very clean and the staff was very helpful and friendly keep up the great job.

Rating:

5.0

Love you guys y’all are so great!!

Rating:

5.0

Excellent customer service I felt like family

Rating:

5.0

Just the couple that ran it.

Rating:

2.0

Was told by call center that I was getting a first floor unit. When store called me was told unit was on third floor. Office staff was very friendly but A third floor unit would not work for me. Call center needs to give out correct information. I rented somewhere else.

Rating:

5.0

Great management, super convenient move in and move out, they are so helpful ❤ best customer service experience I've had in a while.

Rating:

5.0

It was amazing to work with Mike, he made the transition and moving process simple and easy.

Rating:

5.0

Very affordable. Well maintained. Just what I needed.

Rating:

5.0

Mike and Christina Harris are excellent representatives of U-Haul! They go well above and beyond good customer service. They treat their customers like family and have always run a secure and safe and quality storage facility. I will tell everyone I can to keep their materials at the Harris facility. Excellent service!!!

Rating:

1.0

Poor management, never answered phone calls, was always very rude, and hung up on me several times.

Rating:

5.0

The process from beginning to end was seamless. The staff were friendly and genuine when assisting me!

Rating:

5.0

I’ve used this location a number of times for storing household goods and a travel trailer. This facility is very well run and maintained, fast, courteous staff. Highly recommend.

Rating:

5.0

Very nice ppl always helpful would rent again thanks alot

Rating:

5.0

I love you two, thanks for taking pride in your work ❤

Rating:

5.0

This Uhaul location is superb! Hands down, excellent customer service. I’ve used them several times and every time they are just Awesome! The flowers in the flower beds look so beautiful too. Thank you so much!

Rating:

5.0

This Uhaul Storage facility is the best I’ve encountered yet

Rating:

5.0

Mike & Christina ALWAYS go out of their way. They aren't even paid for HALF the time everyone sees them out there working, and they're STILL doing it with a smile!

Rating:

5.0

Mike and his wife were awesome and accommodating!

Rating:

5.0

Excellent customer service. Friendly and professional. The facility was clean and convenient and having accessibility to elevators and the push carts was extremely helpful In storing and retrieving my belongings.

Rating:

5.0

After driving for 8 hours during a torrential rainstorm to remove my Mother's personal items from her memory care..we hot a truck and unit from Mike.The only ray of sunshine in what was easily one if the most difficult times in our lives.

Rating:

5.0

Would like for them to be 24hr access.

Rating:

5.0

The staff at u-haul two guys They were so helpful and courteous to customers I even told them I hope there was a recommendation card for them the two guys that was there on March 1nd we're very professional thanks uhaul staffers.

Rating:

5.0

Staff is very friendly and professional! Best choice for storage in this area. Property is very well maintained.

Rating:

5.0

Facility was very clean and employees were very excellent with their job by helping other people and very polite

Rating:

5.0

Staff was friendly and storage unit very clean. Will use again if needed!

Rating:

5.0

I always go to this storage for any storage or moving needs. They are fairly priced and I love the customer service. I would recommend this storage facility to anyone.

Rating:

5.0

Mike and Christina Harris were amazing. They are professional and friendly, and they consistently went above and beyond to make sure that my experience with U-haul was a great one. I have and will continue to recommend their facility to everyone I can. In addition to being knowledgeable about everything I needed from U-haul, Mike and Christina offered compassion during the extremely emotional time of losing my dad and going through his belongings. They are a gem and a priceless asset to U-haul. Thank you for allowing me the pleasure of doing business with them. In my experience with U-haul across the country, they have made this experience by far the best.

Rating:

5.0

Mike and his wife are always helpful and friendly.

Rating:

5.0

Great experience! The only negative, and I think it's just bad luck, is that my particular unit had a pipe running through the middle of it. If I had needed to store more items, it would have been an issue, but otherwise it was a great unit and facility.

Rating:

5.0

The best customer service I felt at home at this location . I felt safe and that my property was safe.

Rating:

2.0

The only downside to renting from UHAUL is corporate likes to raise the rent after three months, and every three months after that. Literally every three months you get a raised rate. That's possibly the most irritating thing in the world and why I'm unlikely to ever rent space from UHAUL again.

Rating:

5.0

Best storage facility in Pensacola. The couple who runs it are exceptional people. Very helpful and hospitable. I highly recommend the place .

Rating:

5.0

Christina and Mike Harris are wonderful people! I could walk into that office and chat about anything with them. Very professional but also humble and willing to help in any way they could. We are storm victims who lost almost everything. They got us into their facility as soon as they could which was in no time at all! I thank God for their smiles, their laughter, and all around caring! Bless them ALWAYS!

Rating:

5.0

I can't thank Christina enough for her help. I arrived to find out the unit I had reserved online was not available due to an issue with the computer system. This was stressful, but also understandable given the extenuating circumstances after Hurricane Sally. You can tell they are local owners and operators because they did not even have a hint of a "not my problem" attitude. She assured us she would make something work, and she did. Sure, it would've been easier if the system had worked the first time, but that's life and you get a better a look at someone's character when things go wrong. So this gave me even more confidence to share my experience that you will be taken care of here at their facility. Thanks again!

Rating:

5.0

The staff is very friendly and awesome. Prices are very reasonable and the facility is clean.

Rating:

5.0

Loved the ppl there, they were all very nice. All but one, the was a colored girl there who was VERY VERY rude. Did not appreciate the way she spoke to me. Other than that it was very clean and I would surely go back and rent from them again.

Rating:

5.0

Christina and Mike were over-the-top helpful and it was a delight to meet them. Superb facility- very clean with well-kept! It warmed my soul to see flowers growing in a storage facility ! Thank you both.

Rating:

5.0

Very clean and friendly, felt super safe.. Really liked it there..

Rating:

5.0

Very nice and clean and convenient I always rent here I will recommend this one great owner Love it

Rating:

5.0

Friendly, helpful and great customer service. Highly recommend.

Rating:

5.0

The folks here were beyond helpful! Best experience ever!!! Thank you very much!!!

Rating:

5.0

I have to say that this husband and wife team at this facility were just Fabulous!! I have never seen the compassion for helping people instead of just treating it as a business as I did with these two. Mrs Harris went above and beyond to help us in our situation and for that my sister and I were more than grateful! I really and truly would reccomend they're facility for anyone's storage and U haul needs.. Thank You again!!!

Rating:

3.0

It was an pleasure renting here Thank you

Rating:

5.0

The premises were very clean and safe. The two people running the place are amazing people and helpful.

Rating:

5.0

I have always had a great experience with Michael and his wife. The facility is always clean and they are always welcoming!! I would recommend them to my family and friends for renting a truck and/or storage.

Rating:

5.0

Mike and Christine are THE BEST! I have been a customer for 5 years and have had second-to-none service from them each and every time. If you care about your stuff then choose this U-haul storage facility.

Rating:

5.0

I would like to thank you guys so much for your hospitality And generosity.

Rating:

5.0

The managers are amazing and so accommodating

Rating:

5.0

The facility is very well maintained. I felt like my belongings were secure there. The owners were always friendly and helpful.

Rating:

5.0

I've had a storage unit with Mrs. Christina and Mr. Mike for over 5 years. I rent all my Uhaul trucks and vans with them as well. Their facility is always clean. the lobby is always clean; it's well lit. The elevators are always available. There are always carts available as well. The lobby always has supplies available for packing, moving and storage needs. They are the sweetest, kindest, personable people I've met running a business. I moved into a house so I will no longer need a storage unit but I will definitely still rent out my trucks through them and recommend them to anyone in need.

Rating:

4.0

Very clean I haven’t check all the items but nothing seems to be off!

Rating:

5.0

Christine and Mike were very friendly, professional and helpful. I rented a 10X10 climate controlled unit for one year. Very reasonably priced, and when I just moved my stuff out I used a 15ft UHAUL truck. It was clean, drove smooth and was also reasonably priced. I would recommend this particular facility to anyone needing a good, safe place to store their items.

Rating:

3.0

I didn’t receive a swipe card they have them but says most people loose them and don’t really like the fact that I have to get out the car to punch in a code and then I was charged 5.00 extra a month to get a clicker when if the key pad was where I could drive up and punch in code and even if they had given me a card I still have to get out the car and then 5.00 extra for a clicker because their key pad isn’t stationed where I can drive up and stay in the car in this day and time is like wow. And if the location is gate and key accessed but I can’t access it 24 hours is ridiculous only 5am to 10pm and when I asked about 24 hour access I was told it would be an extra charge is ridiculous if they have cameras and gates why can’t I access it 24/7

Rating:

5.0

Excellent customer service, warm and friendly very, professional. Great storage space for a really good price! If ever needed again, I would sure go back. Thank you

Rating:

5.0

very well oragnized and very nice facility.. very well maintained. mike and christina very helpful and take care of the facility thank you for everything

Rating:

5.0

Perfect experience. Highly recommended. Very well managed, clean, landscaped, fenced with great security. Our church tax exemption was accepted perfectly. Very very safisfied.

Rating:

4.0

Very friendly staff and clean facility. They were extremely busy but were very courteous to, not only customers in their office, but also customers calling in. I will definitely recommend this storage facility.

Rating:

5.0

Muy buen servicio dejé mi trailer por dos meses y todo muy bien muy seguro

Rating:

5.0

Mike and Christina were great to deal with. They were professional and kept the storage facility extremely clean. Move in and move out processes were clear and easy. I highly recommend using this specific facility for storage needs.

Rating:

5.0

Office personnel went above and beyond with my turn in and rental storage. Very helpful and knowledgeable

Rating:

4.0

reservation system caused confusion in that we reserved a unit while the on line system bumped us resulting in us having to get a larger than needed unit

Rating:

5.0

This is a top notch facility. Very well run and very professional. If I needed to I would use them again. This couple is outstanding!

Rating:

5.0

Although this facility was furthest away from our home in Gulf Breeze we have and will always continued to do Business with the Harris’s a dynamic couple who run it. Could not ask for a better facility, Reliable, professional, honest, friendly and clean. We had nine children, and have used them many times over the years with moves for college, local, long distant, short and long term storage. All I can say is Thank you, Thank you for being so awesome! Mary n Dallas

Rating:

5.0

Great staff, very friendly and helpful. Area clean and safe. Overall, excellent!

Rating:

5.0

We left our items in the facility for one year and found everything in excellent shape - not even any dust. Mike and Christina were very helpful and accommodating.

Rating:

5.0

Mr Mike and staff were very professional and helpful to me during my four years of have a storage unit. The provided excellent service and and a clean facility.

Rating:

4.0

I was there for 4 years and the only property was always clean and the bathroom was always clean when I needed to use it. The landscaping was beautiful and nice to look at when you arrive through the gates. My only complaint would be that I felt like I should have been credited back for the time I wouldnt be in the unit. I feel like that's not fair.

Rating:

5.0

Quick and friendly service!

Rating:

5.0

Great job, quick service, very helpful and friendly!

Rating:

5.0

Mike was very helpful in storing our RV. He is very kind and informative. Would highly recommend him and this facility to everyone!! Also had a regular storage unit. It was very clean.

Rating:

5.0

Excellent staff, always willing to help with my needs...

Rating:

5.0

The couple who run the place were always so kind! The place was well maintained and I never had any issues.

Rating:

5.0

Very helpful owners

Rating:

5.0

The managers are very hardworking, friendly, and detail oriented. The property was well-maintained and clean. Highly recommend!

Rating:

5.0

Having the first month free for UWF students helped to reduce some financial restraints.

Rating:

5.0

You couldn't ask for a more professional management team! In my opinion I have rented at the facility on and off since 1990 before it even became a Uhaul owned property. They are hands down the best at taking care of me the customer and keeping up the property that I have ever seen!!

Rating:

5.0

Thank you very much for letting me come inside and wait for my cousin in the air conditioning. I get over heated in the heat and humidity, so I thank You! Frances Lang

Rating:

5.0

I have had a storage unit with them for a few years, rented trucks , furniture moving supplies, and now moving out of state .. they have been extremely helpful .