Customer Reviews for U-Haul Moving & Storage of Post Falls

Rating:

5.0

Very impressive facility. Clean, secure, well lighted and a very friendly staff.

Rating:

5.0

I really appreciated B pulling up the truck and letting it run to warm up before I got in. The truck itself was older, but it was clean and the comment is not reflective of the team at this UPS location, just commenting that it was definitely an older rig. Returning the truck was as fast and easy as the pick up! Thank you!

Rating:

3.0

The location was clean, the staff friendly. The truck clean, though the air air pressure sensor seemed to be not working. They did mention it needed looked at. * I'll complete this and reevaluate my review, when I am reimbursed the $133.77 that was collected when I picked up the pickup truck I rented for 2 and a half days. On the day I returned it, everything checked out and they then collected $189.43. I was told that the $133.77 would be returned to my card. I'll give them time to do that. Other than this, I've never had any problems with any uhaul company, ever, and would highly recommend them everywhere. I also have never had them process it like this. Which is why I'm on edge. I'm hoping they don't let me down.

Rating:

4.0

Be transparent about pricing, one cost at beginning with no extra cost for delivering.

Rating:

3.0

Pickup location and time was changed just before our scheduled time even though we scheduled it two weeks in advance. This messed up our move out day by cutting our time in half. The stress this caused was unacceptable.

Rating:

5.0

I had issues with filling the gas tank back up due to my debit card breaking the same morning I was to return the truck and they were completely understanding and waved the gas fee for me. I really appreciated it, I was in an emergency chaotic move with 3 kids as a single mom. It made my day that they were so understanding.

Rating:

5.0

Keep the same

Rating:

5.0

Excellent staff and customer service. Extremely helpful, friendly, and accommodating. I was a brand new customer shortly after this new location opened, and my experience thus far has me determined to be a long term customer. Highly recommended !!!

Rating:

5.0

Trailer and storage unit renal was very easy. Even made it easy switching units when we realized we needed a bigger unit.

Rating:

5.0

I have rented storage spaces before and this is the first time where I felt safe leaving my personal belongings. Great service.

Rating:

4.0

The app is very confusing and did not update with correct dates/info. I had to call multiple sites in California when the box arrived to be able to tell where it was and if/when it would be in the final destination. Luckily, we were able to access it a day early so the experience was really good other than the app being confusing and the lack of consistent answers.

Rating:

5.0

nothing

Rating:

5.0

I had an outstanding team take care of everything, they work fast, efficient and professional. I would say hire more outstanding workers. The team was Devon and Kenny they were amazing.

Rating:

5.0

Pick- up was quick and easy. Drop-off was quick and easy. The truck only had half a tank of gas when we got it, and slightly over half a tank when we dropped it off, which means we paid for gas that Uhaul charged a prior user for not filling the tank before returning. Just makes me wonder how much Uhaul pockets in fueling charges that other consumers actually pay for when they do the above honest thing of returning the vehicle with more fuel than when it was picked up.

Rating:

5.0

Exceptional customer service!

Rating:

5.0

All good.

Rating:

5.0

Great customer service

Rating:

5.0

I say it again, the staff,vbldg and especially the ngt were tp notch. Would someone tell them that Joe said they were the best. My life iis hard right now and they were a ray of sunshine please tell them.

Rating:

5.0

Bob was great. Van worked well and was clean.

Rating:

5.0

Good service, professional, clean trailer will rent from them again.

Rating:

5.0

I loved how friendly the ladies were. It made it very comfortable

Rating:

5.0

The manager at this location was AWESOME!!!! She was so wonderful and extremely helpful I HIGHLY RECOMMEND THIS LOCATION!

Rating:

5.0

Im being subjective but you have an outstanding mgt. I can tell she doesn't just hire any body . She is a kind person and has such a genuine warmth about her. I like in cda but I would drive 50 miles to just be around that kind ness . U haul is very lucky to have that crew but once again, it starts at the top

Rating:

5.0

The young lady at the desk was friendly & informative. Overall, this was a very pleasant experience.

Rating:

5.0

Amazing service and the facility is new and clean! Rented a trailer and storage unit. Super convenient location and would highly recommend! Will definitely use again!

Rating:

5.0

Wow. Customer service A+ She had me unhooked from Uhaul and invoiced to email before I even knew she was helping me.

Rating:

4.0

The location was inconvenient to my destination. Despite several other U-Hail locations 10 minutes from my destination, I was forced to drop off 25 minutes away. That should be U-Hauls problem to move overstock around, not the customer’s. Furthermore, the nice man working at the drop off noted a discrepancy in the trailer ID. He tried to delay my proper demrop off. I had to become indignant and insist on leaving the trailer so I could get on with my long day. Problems such as that are the company’s issue to resolve not the customer’s. The facility itself was wonderful. The worker was polite but delayed Mr unnecessarily.

Rating:

5.0

Had a Wonderful experience with this place.

Rating:

4.0

No one was there. It was dropped off after hours.