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DARREN HCustomer Reviews for U-Haul Moving & Storage of Seymour
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Virgil was extremely helpful and knowledgeable. Helped us purchase additional straps for our moving load as well- would definitely recommend this business to family and friends.
THOMAS HEverything was great. Virgil is the best!
Kathleen PThe Seymour, TN location is great to rent from. The owner is very helpful and knowledgeable. I would definitely recommend going to the Seymour location for all your rental needs
ROBERT MVirgil, the owner, is extremely nice and great to work with. Will definitely use again for my future u-haul needs.
DON SThe guy that was working the morning of pick up was very nice, and helpful answering questions.
MARILYN YThis is my second experience with this UHaul location, both have been great. They are quick, straightforward, and professional.
JESSY NAbsolutely no issues with Mr. Conner here at this location. Equipment was clean and well serviced.
Robert SVirgil was excellent! Great customer service. Answered all my questions with great knowledge. Very nice clean business. Thank you!
TRACEY SThe employees were extremely helpful . Thank you!
DAWN MVirgil was very pleasant and went sbove snd beyond to help me snd get me the truck I needed. I will always use him.
Mark HVirgil was amazing both on my phone call in and my in person pick up. Virgil is a dedicated employee for sure. He showed great professionalism and had a wonderful personality! This is sooooo rare these days. I did make a call first to a location by the Walmart in south Knoxville and the guy there was rude and unhelpful. VIRGIL IS A REAL GEM!
RONNIE LWe love this location. The people are extremely nice and helpful.
ROBERT PLove to support a local guy and the puppies are adorable!! Great service...
William SEasy service on the out and prompt attention when I returned. They saw me drop off and came it. The return was actually easier than returning a rental car. It was a pleasant surprise!
Michael SVirgil was awsome as always
JOHN LVirgil and staff were easy to work with and will definitely use again.
DON SCustomer service was excellent! Will go back!
TRACEY SI have used this location multiple times and go out of my way to use this location. The staff is top notch and always helpful and friendly.
GREGORY NMy original review was posted on the wrong location. I have notified UHAUL to let them know. I will be trying to get removed. They were very helpful, after a horrible experience at the 7200 Chapman Highway.
PHILLIP TVirgil and his wife were very helpful. Had to rent van on short notice to assist moving a donation of items for Helene families They were professional, but made me fill like family! As a member of the Lions Club, I will not only continue to rent from them but promote them to others! Thank you for a great experience.
BOBBIE HMy only issue was that the cleaning solution made me sneeze the entire time. So I drove with the windows down the whole time. The employee/owner - not sure- was very helpfup and got me on my way. Thanks!
Deanne TUHaul computer software was giving the person checking me in trouble. Lots of delays. They also asked me to download the UHaul app. Went to enter my info to sign up, kept getting errors and app asked me to try again later. Otherwise everything was outstanding. Staff were amazing and very helpful.
WILLIAM MGreat people working here. Trailer I rented was in great shape. I'll rent from them again whenever I need a trailer or truck. A+
Allen EThey met me outside and took care of everything. Very helpful and friendly
MICHAEL MThey did not over charge me for mileage nor for gas, which has happened at other locations. Nice woman manager.
WILLIAM SVirgil was awesome to deal with.
WHITAKER SThis location did fine, however u haul as a company dropped the ball in not allowing me sufficient mileage, seeing as I don’t abuse what I had. I went from the dealer to storage to home to return, and was told I went over miles and owed more money; I believe this incorrect as the truck sat at my house all day Saturday.
Terry BEverything went as planned. No problems.
RONALD EThis location will be my first choice for future rental needs. The facility is clean and well organized. Virgil is very knowledgeable, competent and efficient. The rental agreement was fully explained and completed in a timely fashion. The return check in was completed quickly and all final charges fully explained. I would definitely recommend this location for your rental needs.
Dee LThank you, Virgil for taking care of us. Absolutely recommend you guys to anyone that is moving.
Shahin RVirgil was extremely helpful and made sure the equipment was all ready for me to pick up on the scheduled day
James BWhen we got there to pickup our reserved truck some how they had lost our reservation and they didn't have the truck we reserved.
Julie SExtremely helpful and nice people at this location. Truly perfect customer service
Dale BI've used U-Haul on numerous occasions and I haven't had a bad experience. This one still stands out as the best experience. Everything went very quickly and smoothly. Virgil is efficient, professional and a pleasure to work with. I would go out of my way to rent from Virgil and U-Haul of Seymour, TN.
Robert BVirgil was very nice, and professional
Barry WVirgil was very helpful and went out of his way to help me with my rental.
Jacky FExcellent customer service. Would highly recommend.
Michael HThis new Seymour location is great!
Kenneth LGreat location with great service!!!! Mr. Virgil went above and beyond!
Austyn FNothing at all…the people helping us were great & were VERY helpful & knowledgeable! Great people to work with. Will definitely go back to them!!! Highly recommended!!
Teresa BVirgil had my equipment I needed and was prompt in getting me hooked up and processed quickly. Very accommodating.
RUSSELL CAbsolutely great service fast friendly too! I will recommend this location for sure.i use u haul always!
Barbara BVirgil and his crew are awesome. Took very good care of me and made me feel like I was important. I accidentally went to the u. Haul down the street by Walmart. On Chapman highway chuck was the guy there. What a jerk would not recommend him.
Bruce YYou guys were thank you
Mickey JVirgil was phenomenal! He’s got great customer service. The location in itself was average but Virgil makes up for it!
France SThe U-Haul shop in Seymour Tennessee was very nice clean and employees were fantastic.
Mary FNice friendly accommodating staff.
Mark HVery nice people to work with. Would recommend!
vicky aVergil was amazing very professional great personality and on awesome customer service we told him on the spot he was really really exceptional
vinnsha tVirgil was amazing and actually helped when when my family had a horrific experience at another location a few months prior. He was kind and friendly, efficient, and helpful. Great, location, great team that knows how to take care of their customers! Highly recommend this location and this team!
Julie HDid not tell us that they would charge extra if we went over the mileage
Kira JGreat service from the person who helped me. Don’t remember her name.
Kimberly PGreat customer service!
Jessica COnly recommendation is that the 15 ft. truck I rented needs a new muffler. It was very loud during acceleration. Otherwise rest of rental experience went great with awesome customer service.
Robert MVirgil was a great help. He helped us figure out what would work best for our move.
Chris NVirgil, thanks again for making it easy! Bill
William SGreat customer service
RICKY KThe location and manager Virgil was great. The app and check in process was not working (apparently this is nothing new). I would rather deal with a person than rely on this technology that obviously doesn’t work
Brandon CVirgil was very helpful with the whole process, explaining things well and accommodating for the weekend return while they are closed. The newly planned rebuilding/ relocation will improve the small parking area, making the returns and parking areas much better. Virgil is a lot friendlier than the main person at the 7100 Chapman Hwy. Knoxville U- haul location. I have rented trailers 4 times in the last few months from these 2 different locations.
david tall good
Katherine WI wish I could remember his name but the guy working was super friendly and helpful! We will definitely use this location again for our U-Haul services.
marisa mNothing
earl w