Customer Reviews for U-Haul Moving & Storage of South Bluffs

1,646 reviews

137 W Illinois Ave   Memphis, TN 38106

(901) 881-1777

View Facility Map

Office Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(901) 881-1777

137 W Illinois Ave
Memphis, TN 38106

Services at this Location:

Office Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane exchange
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

TYRON T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Latassia S 
Rating:
5.0

Customer did not leave a comment.

DIANA M 
Rating:
5.0

I appreciate all warm and kindness that was giving and shown

MARY C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sonia l  |  First Impressions 
Rating:
5.0

Moving in and out my unit was a breeze. From finding movers to making sure all my belonging was safe and secure. My experience comes from a 3 and half years time span. It was excellent from beginning to end.

Jamecia P  |  Overall Experience 
Rating:
5.0

Staff is great!!

meg g  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert/ A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Toni E  |  Overall Experience 
Rating:
5.0

All of the associates at this location went above and beyond and were completely helpful. Super professional super nice.

Lisa J 
Rating:
5.0

I will ready again if I need to .

Tina H  |  Overall Experience 
Rating:
2.0

I went online days and advance to book everything I needed come to the store nun of the items I booked (Dollies) where available so I had to take a utility dolly even doe I need an appliance dolly and a furniture dolly then I was told one price on the internet when booking get to the store whole different price the employee couldn’t even explain to me as to why it was two different prices if you’re working there you should know the ins and outs of the business I was given my key wasn’t told where the truck was located or anything and I was assisted by someone name Mario unprofessional disposition nasty

melissa f 
Rating:
5.0

Angelo, the general manager of this facility is so awesome!! He was extremely helpful and personable, I highly recommend this U-Haul Location!

JACKSON C 
Rating:
5.0

Customer did not leave a comment.

marquita j  |  First Impressions 
Rating:
5.0

Great customer service!!!!!!!!!

Temika S  |  Overall Experience 
Rating:
5.0

Everyone was nice and polite

VERONICA M 
Rating:
5.0

Georgette was friendly, professional, and extremely efficient. The entire process was so fast we were able to move our things in the same day. And the rates were extremely reasonable. We thought they were teaser intro rates but were so pleased to discover this was normal.

ALISA G  |  First Impressions 
Rating:
5.0

I think everything was good friendly people nice and courteous

RUBY B 
Rating:
5.0

The guys were very professional and helpful. Took time to help me understand the whole process. Communicated

JACOB G 
Rating:
5.0

This is the best location to go to!! Everyone is so friendly

Erica A 
Rating:
5.0

No improvement needed..I'll forever come to this location..I'm always satisfied

JAKIYA V 
Rating:
5.0

Customer did not leave a comment.

Bharath R  |  First Impressions 
Rating:
4.0

Extremely helpful, professional staff

JON H 
Rating:
4.0

Assure the trailer has been swept out….small metal parts were still in the trailer

ROGER T 
Rating:
5.0

Customer did not leave a comment.

GWENDOLYN B 
Rating:
5.0

Return drop off was the same as above.i did not have to even get out to go in everything was in the system and taken care of.The smoothest return ever.

MAGGIE L 
Rating:
5.0

The employee who assisted my son and I was amazing. He showed us where our unit was located, how to enter using the swipe card, etc. He was absolutely great.

LaTarsha B  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

ETHAN L 
Rating:
5.0

Customer did not leave a comment.

Shannon R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TONI E 
Rating:
5.0

In store sales associate was very nice and informative.

JESSICA S 
Rating:
5.0

Receptionist was very polite

PATRICIA H 
Rating:
3.0

Customer did not leave a comment.

Gabrielle D  |  Overall Experience 
Rating:
5.0

ORGANIZED AND PREPAIRED CHECKOUT. CONTINUE SAME SERVICE.

RUFUS M 
Rating:
5.0

My sons emptied out my storage while I sat in the truck. Now that I'm putting things in place I notice two lamps are missing. I believe they were left in the storage room. I checked the truck but I didn't check behind them with the storage room. Could someone check please and thanks. That has no bearing on my experience with u- haul.

LAQUITA W  |  Overall Experience 
Rating:
5.0

Love the storage facility now

MONIKA C  |  First Impressions 
Rating:
5.0

All the workers in the office deserve a raise. I have never had a bad experience with this U-haul. I have used this facility for over 3 years and not one bad experience. Maybe i'm just lucky.

Christopher M  |  Overall Experience 
Rating:
5.0

Nothing

JOEL W 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY P 
Rating:
5.0

I loved the whole process; everyone was so nice and accommodating. I would recommend this U-Haul storage facility to anyone. Thanks for your service.

Fonda G  |  First Impressions 
Rating:
5.0

Angelo gave the best customer service experience. He was polite, explained everything in full detail and his customer service was exceptional 🥰I would recommend this location to everyone

ANIKA G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANIKA G 
Rating:
5.0

The staff was very friendly

Sheila H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARLON E 
Rating:
5.0

Customer did not leave a comment.

karen t  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TAMMY S 
Rating:
5.0

Customer did not leave a comment.

Vincent S 
Rating:
5.0

Great service from Nashville to Memphis keep up the great work...

carl t  |  First Impressions 
Rating:
5.0

Best storage place ever!!!

Nate F  |  Overall Experience 
Rating:
5.0

I cannot believe I discovered this location so late! I don't care about the mileage, I will use this location from here on. The building is huge, beautiful, and squeaky clean and the entire staff has the most pleasant attitudes in Memphis! I kinda don't want to recommend here though because then everyone will want to come here too lol.

JASMINE C 
Rating:
5.0

Keep doing what you're doing. Professional and helpful. Thank you!

BETTY S 
Rating:
5.0

Customer did not leave a comment.

BRIDGETT B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joshua P 
Rating:
5.0

You can tell that these guys pride in their business. Would recommend

RICHARD C 
Rating:
5.0

There are so friendly when you walk in everyone speak if you need help with something they are willing to help you with it 🙂

monica m  |  First Impressions 
Rating:
5.0

Nothing

VERONICA W 
Rating:
5.0

Customer did not leave a comment.

NEHEMIAH S 
Rating:
5.0

Very knowledgeable and helpful

DONALD C 
Rating:
2.0

Returned the equipment a day early and still got charged the same anyhow .

LARRY L 
Rating:
5.0

Customer did not leave a comment.

charlotte f  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JASON H 
Rating:
5.0

Wonderful

Mikka A 
Rating:
5.0

Customer did not leave a comment.

SYLVESTER B 
Rating:
5.0

Customer did not leave a comment.

Andrea I  |  First Impressions 
Rating:
5.0

Manager is OUTSTANDING!!!!

Toni E  |  Online Move In 
Rating:
5.0

The two guys that helped me were very knowledgeable and professional. I would definitely recommend this facility to anyone needing to move or store something.

DARIAN L  |  First Impressions 
Rating:
5.0

The only improvement I would recommend was that I was not told that the fender of the auto dolly swivels down so that you can open the car door once on the dolly. I was told many other things, but not that. So I had to crawl out of the back of my car because I did not know I could lower the fender. I feel like that is something that should be mentioned when hooking up the auto dolly. Other than that, it was a pleasant experience.

KEVIN R 
Rating:
5.0

Customer did not leave a comment.

REDOOR U 
Rating:
5.0

The staff was very knowledgeable about everything.

darian l  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DeCarlos C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SONJA J 
Rating:
5.0

The staff was very professional and understanding of circumstance everyone should aim to be as efficient and professional as this group of people

LAQUANDA S 
Rating:
5.0

The good folk on W Illinois Ave are just that, GOOD FOLKS. In and out no fuss no problems. Outstanding. The person I dealt with at the Summer Ave location....not helpful in the least. Did not even attempt to help me find what I was looking for. AND chewed on her fingers like a child the entire time. That's just nasty.

CLIFTON B 
Rating:
5.0

Customer did not leave a comment.

BRITNEY M 
Rating:
5.0

Nothing. Although I did not get my receipt from them they said it would be emailed and I have not gotten it.

JAY J 
Rating:
5.0

Customer did not leave a comment.

ANTHONY T 
Rating:
5.0

Customer did not leave a comment.

Erica P  |  Overall Experience 
Rating:
5.0

Great service

REGINALD P 
Rating:
5.0

Staff was very nice!

DONALD J 
Rating:
3.0

Customer did not leave a comment.

JACKIE S 
Rating:
2.0

Customer service person was not ready to engage customers. Her “thinking cap” was definitely not on. Made too many mistakes.

ERIK H 
Rating:
5.0

Nothing, they are already great!

Larry B 
Rating:
5.0

Excellent excellent excellent experience and customer service. Storage facility is extremely clean and convenient!🥰

Charlotte F 
Rating:
5.0

Customer did not leave a comment.

RENA J 
Rating:
4.0

The employee's were very polite!

Larry B 
Rating:
5.0

Customer did not leave a comment.

clara b  |  Overall Experience 
Rating:
5.0

I used this storage center and I am pleased with the staff as well as the location. If I need it in he future I’m sure I will have no problem getting a unit again. Thanks 😊

Javiona T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

reginald c  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Melvin B 
Rating:
5.0

Customer did not leave a comment.

Subodh S 
Rating:
4.0

Customer did not leave a comment.

CHARKEEN M  |  Overall Experience 
Rating:
5.0

This facility was huge and clean and especially fast with service! I could not be happier and I would definitely recommend.

DAVID B 
Rating:
1.0

yall are a rip off and would not recommend yall to a soul …

CRYSTAL J 
Rating:
5.0

Customer did not leave a comment.

Demetric R  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ERIC D 
Rating:
5.0

Staff was friendly and welcoming.

Tomegia B 
Rating:
5.0

TERICA WAS AMAZING! BEST CUSTOMER SERVICE IVE EVER HAD WITH UHAUL

KRISTIE T 
Rating:
5.0

This is the BEST U-Haul Moving & Storage company in Memphis. Always professional, respectful and attentive to the needs of the customers. I was just about to give up on U-Haul due to a bad experience I had last week on Union Avenue. They charged me twice and I returned the truck on time. This manager at U-Haul at 137 W. Illinois Avenue, Memphis, TN 38106 has always been superb. As a customer of U-Haul for 25 years dealing in antiques, it is refreshing to have service like this location.

Carnita A 
Rating:
5.0

Love the service , and great staff

DEMETRIOUS J 
Rating:
4.0

Customer did not leave a comment.

Stanley M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CARLOS P 
Rating:
3.0

Took 6 hours to install hitch. Technician had to have help completing install. Other than that it is a great facility and the General Manager is super nice and accommodating.

Daniel S 
Rating:
5.0

The owner of this location, Claudia, is amazing! Anything I needed help with as far as the truck/moving equipment/storage unit she went above and beyond in assisting. If you ever have any issues talk to her first!

Joseph P 
Rating:
5.0

Excellent!! - Collegeboxes

Collegeboxes A 
Rating:
5.0

Very helpful!

LADREVIOUS S 
Rating:
5.0

Excellent!

Collegeboxes A 
Rating:
5.0

Excellent!

Collegeboxes A 
Rating:
5.0

Customer did not leave a comment.

BRIDGETT B  |  First Impressions 
Rating:
3.0

Your pricing is ridiculous. A ,$19.99 rental ended up $80.

KENNETH N 
Rating:
5.0

They are awesome

Shameeka H  |  Overall Experience 
Rating:
1.0

Wouldn't rent from anyone else but them very nice employees and the manager is phenomenal helps with everything so helpful

Cynthia E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Delilah D 
Rating:
5.0

Customer did not leave a comment.

SIDNEY O  |  Overall Experience 
Rating:
5.0

The app crashed when I did an after hour return. I had to take pictures on my phone and worry about whether or not they were going to charge me a service fee. When I tried to log back in to the app to redo the check in my profile showed the truck as already returned.

Anne H 
Rating:
5.0

Customer did not leave a comment.

Rosalind G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael G 
Rating:
5.0

Thanks to the team at uhual Mrs claudia and her crew Are very passionate about their clients and the transitions of moving. The location is close to our hearts and we are Grateful 🥹 thank you very much

April W 
Rating:
5.0

Customer did not leave a comment.

Georgette B 
Rating:
5.0

Customer did not leave a comment.

GREGORY M 
Rating:
4.0

Customer did not leave a comment.

Marcus C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MURRAY J 
Rating:
5.0

Everything was good

Karee C  |  First Impressions 
Rating:
5.0

The process was fast and easy. Trailer was ready to go and was clean and in great shape. The owner was incredibly kind and helpful. Great experience.

Robert W 
Rating:
5.0

Great service!!!

JUDY C 
Rating:
5.0

The store helped me so much. Thank you guys

Nia B 
Rating:
5.0

Customer did not leave a comment.

Ukylia B 
Rating:
5.0

My entire experience was amazing! Service was top tier and the associate that assisted me was such a kind woman!

Keedra B 
Rating:
5.0

Customer did not leave a comment.

Shannon F  |  Overall Experience 
Rating:
5.0

Customer service made the process convenient and easy.

TERICA B 
Rating:
5.0

Love love love this location . Shout out to Ms.Claudia , Georgette & Angelo. Most helpful people at this Uhual location. Even though the storage was inside a building my movers had no complaints

Tinoshia H  |  Overall Experience 
Rating:
2.0

When I returned the truck and it was inspected, I asked was there anything else, the reply was oh no Mr. Bridgewater you're good to go. When check my credit card statement, there is an additional $50 that was charged after I left. If the gas, mileage or anything warranty additional cost, I should have been informed at the time of the transaction. This is totally unprofessional and unacceptable.

Ralph B 
Rating:
5.0

They remembered me as a repeat customer and helped me in the pouring rain

John D 
Rating:
5.0

Georgette and Rob helped me so much. I have never realized you offered cl8mate control. At last minute I needed to store a valuable grand piano. You had exactly what I needed and I lucked 8th a promotion price. Without their excellent help, I could have damaged my piano. BTW Claudia, GM, is also tops. She was off in Sunday and the others filled in for her and did a great job.

Rene K  |  First Impressions 
Rating:
5.0

N/A

Eric E 
Rating:
5.0

Customer did not leave a comment.

skylor g  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KENNEY G 
Rating:
5.0

It was a little difficult to get in

LATUNDRA K  |  First Impressions 
Rating:
5.0

The representatives were very professional. The young lady that helped me was very knowledgeable and provided exceptional customer service.

DEDRIENE R 
Rating:
5.0

Great

Mike K 
Rating:
5.0

Customer did not leave a comment.

LINDA B 
Rating:
5.0

Customer did not leave a comment.

ALEXIS A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Infiniti W  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Antonious W  |  First Impressions 
Rating:
4.0

The staff which was in charge of the return was very pleasant and has a good personality

Johann P 
Rating:
5.0

Customer did not leave a comment.

Norma F  |  First Impressions 
Rating:
5.0

Everyone was nice and very helpful. Thanks again for your excellent customer service

Teresa H  |  First Impressions 
Rating:
5.0

Nothing. Everything was excellent!

Demetrius S 
Rating:
5.0

Customer did not leave a comment.

Janet G 
Rating:
5.0

Everything and everyone were perfect. The manager was helpful, knowledgeable, and professional. She was great!

Gary N 
Rating:
5.0

Staff was very helpful, displayed great customer service and professional experience.

Jacklyn H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marjalyn B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William S 
Rating:
5.0

Customer did not leave a comment.

Rhonda F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Unikia C 
Rating:
5.0

Customer did not leave a comment.

keosha j  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John L 
Rating:
5.0

Customer did not leave a comment.

SIDNEY O  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Unikia C 
Rating:
5.0

Customer did not leave a comment.

Dynshea S  |  Online Move In 
Rating:
4.0

Mrs. Watson's personality and professionalism were exemplary. She is an valuable asset on so many different levels. We are grateful for YOU, Mrs. Watson.🙏🏾🙏🏾🙏🏾 The older male Caucasian was typical for this region. We do understand that it may be just be conditioning.

anita R 
Rating:
5.0

Customer did not leave a comment.

ramsey a  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BEVERLY H  |  Overall Experience 
Rating:
5.0

Claudia helped me at my pickup location. She is absolutely amazing! I love her attitude, how friendly and helpful she is. She is an all around wonderful person!

Jeana Y 
Rating:
4.0

Customer did not leave a comment.

Ashley L 
Rating:
5.0

Customer did not leave a comment.

sir j  |  Overall Experience 
Rating:
5.0

They were awesome , I would love to work for u-haul

richard o  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph B  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Latassia S  |  Overall Experience 
Rating:
5.0

Mrs. Claudia is heaven sent!

Jasmine M  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Latassia S  |  First Impressions 
Rating:
5.0

I recently booked a one way cross country trip. I've rented from departure location many times with no issues. This was the WORST experience I'd ever had with U-Haul. Departure location wrote contract incorrectly, which sent me on an impossible journey of misinformation, lack of information, & lack of concern. I was sent in circles with no one helping until, Ms Claudia & Georgette @ South Bluffs. These two ladies showed genuine concern & interest in helping resolve the conflict. Ms Claudia went above & beyond with regular updates to me & excellent communication to Georgette over the phone. After the hours these ladies put into getting things untangled I finally felt relief & confidence that I had the right people!! Ms Claudia & Georgette I thank you. I hope these ladies get the recognition they deserve!! Dee

DEVAKI R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nikki W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Zina S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nathaniel M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chrissy C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Velmurugan B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Martin C  |  Overall Experience 
Rating:
5.0

Great

Gwendolyn H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Juanita h  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gabrielle G  |  Online Move In 
Rating:
5.0

Ms. Claudia was always so helpful and kind. She always made sure my needs or concerns were addressed. Great Location. Great Leadership.

Jaylon W  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tiffany S  |  Online Move In 
Rating:
5.0

If I had to store or rent a U-Haul again, I would definitely come back to the facility. This location offers trucks, rental, supplies, and storage units, . making the moving and shortage process in one stop shop. My experience was positive from start to finish. I had to make emergency and unexpected moves due to unfortunate circumstances and staff was friendly, and helpful. No wait times or long lines. The unit is very well-maintained, the security is top-tier, the office is fresh and bright, the hours are generous,, and customer service was top tier.

Erin A  |  Overall Experience 
Rating:
5.0

I GAVE FIVE STARS BECAUSE MRS.CLAUDIA AND HER STAFF WAS KIND AND POLITE.THE FACILITY WAS ALWAYS NEAT AND CLEAN I DEFINITELY WILL RECOMMEND MY FAMILY AND FRIENDS TO U-HAUL IF THEY EVER IN NEED OF STORAGE...THANK YOU SO MUCH.👍🏿

MARGARET S  |  Overall Experience 
Rating:
5.0

24/7 access would be amazing, but great facility!

Omar O  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tara W  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Delonda S  |  First Impressions 
Rating:
5.0

Help me very much communication skills are 100.

Joy C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Coleman W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mack R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

natorra d  |  Overall Experience 
Rating:
5.0

I'm not certain of the name of the lady who assisted me but she was awesome. She showed me a example of the unit that I choose online and it was not anywhere close to the size that I needed. So she help me to transfer into a bigger unit. I greatly appreciated it.

Keviena C  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jeremiah K  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Carl J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joycelyn R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hazel L  |  Overall Experience 
Rating:
5.0

Everything here at this location was great from the experience with the workers and also the facility was very clean as well

Jherikia W  |  First Impressions 
Rating:
3.0

We had an agreement for me to do a payout on my storage. But they went on someone else's word without my consent 😭😢 They put my storage up auction without my consent 😭😔 And I asked the person they said they never gave permission to do such

yolanda r  |  Overall Experience 
Rating:
5.0

Claudia is a great Supervisor and very knowledgeable. She has great customer service and staff. I wouldn’t go anywhere else. This is a very clean storage and bathroom.

Denozanna M  |  Overall Experience 
Rating:
5.0

The staff seem like they genuinely enjoy their jobs. That’s such a rarity these days!

ALEXIS A  |  First Impressions 
Rating:
5.0

Great Job

orlando p  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kevin J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAIGE U  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hubert S  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Alice C  |  Overall Experience 
Rating:
5.0

The staff was always friendly and helpful

Jeannette C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brandon B  |  Overall Experience 
Rating:
5.0

I love this location. Very clean! Staff is always so polite and friendly. You can use the bathroom here which was amazing to me, cuz usually I would never; but had to go right then 😂

Juanita B  |  Overall Experience 
Rating:
4.0

Only downside was that I was not given the $69.95 rate that was posted in store for the 5x5 unit. I was charged a rate of $79.95.

RUBEN R  |  First Impressions 
Rating:
5.0

Unfortunately I had to use these services as apart of the worst day I’ve had in a long time. But these people that are staffed in this particular location deserve the world. They were so patient, kind, I mean a true blessing they went above and beyond to assist. It was the power and motivation for me, the testimonies, reassurance and all. I thank God for sending me in that direction but mostly I am thankful that they showed me that humanity is not lost and kind genuine people still exist. I love you for ever for the blessing you bestowed upon me that day, Ms.Claudia and Ms.Georgia(I think it was) and the other sweet queen with the beautiful crown( I didn’t catch her name) as well as the patient gentleman who assisted. I can’t Thank You enough God know I needed you. Thanks for your true act of Kindness! Happy Holidays!

Daphne G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kynzie b  |  First Impressions 
Rating:
5.0

All the employees here are nice and helpful. They always offer something to drink.

JUANITA B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kay N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Latoria J  |  Overall Experience 
Rating:
5.0

Always professional in every way.

Tina H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tarik H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandon G  |  Overall Experience 
Rating:
3.0

Need additional elevator, if more than one family is adding or taking away furniture, the wait time is bad.

DEWAYNE M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott K  |  Overall Experience 
Rating:
5.0

This was the best storage I have had the privilege of usage. The staff was so friendly and accommodating, always having the facility clean.

Bernice W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffany B  |  Overall Experience 
Rating:
5.0

The guy with the dreads locks was very professional

Tony T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Monica B  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

winter p  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA W  |  Overall Experience 
Rating:
5.0

Staff always helpful. Lot always spotless and unit always clean before use. LITERALLY THE ONLY STORAGE IVE USED IN MEMPHIS SINCE IVE LIVED HERE AND IVE BEEN HERE 6 YEARS!

Cierra H  |  Overall Experience 
Rating:
5.0

Customer service was great

BRENDA W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Henninefaye N  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DARIAN L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacqueline S  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

tameka h  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joy C  |  First Impressions 
Rating:
5.0

Great customer service, very convenient and secure.

TRACEY C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Trevita P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rena J  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Phyllis P  |  Overall Experience 
Rating:
5.0

Really great storage space with the nicest staff. I thoroughly enjoyed my experience here!

Caroline F  |  Overall Experience 
Rating:
5.0

Their accommodations on my storage unit helping me protecting my things I look forward to spreading the word thanks so much

Sara P  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

A M  |  First Impressions 
Rating:
5.0

Staff was very knowledgeable and nice with a good attitude

Juanita h  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Monterio W  |  First Impressions 
Rating:
5.0

Ms Claudia was amazing and her staff professional and helpful. Will be using this UHaul location again!

Joshua S  |  Overall Experience 
Rating:
5.0

The folks at South Bluffs were so helpful. They provided Dollies for move in and out. The facility was very clean and cool. Location was very secure. I would store here again!.

Sandra L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

latrena r  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kenneth E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pamela B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jawun P  |  Overall Experience 
Rating:
5.0

Everyone had good attitude

Cynthia E  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TYANA L  |  Overall Experience 
Rating:
5.0

Everything was perfect and outstanding perfect customer service cleanliness good communication only one problem it's so hot when you're putting your things in the storage extremely hot thank you all so very much looking forward to continue doing business with you all everyone have a very blessed day in Jesus name amen

yolanda r  |  First Impressions 
Rating:
5.0

The best storage unit I have ever used

Sherry F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yolunda M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda S  |  Overall Experience 
Rating:
5.0

Mrs.Claudia Watkins the General Manager was very professional and helped me with my truck rental needs and onsite storage as well.I give her 5 stars for great customer services.⭐⭐⭐⭐⭐ Thank you U-Haul !

MARGARET S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bobby a  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dedrick T  |  Overall Experience 
Rating:
5.0

Will continue using their storage

Mary G  |  First Impressions 
Rating:
5.0

I will use them again

Mary G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAURIE E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sadarius E  |  Overall Experience 
Rating:
5.0

The staff is AWESOME!

Taurean H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erika P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Beatrice P  |  First Impressions 
Rating:
5.0

Omg, we're do I start..the process was easy when the rep walked you thru the whole process..the staff is wonderful and very helpful..I would highly recommend this location..the price was affordable..the units was clean..the whole facility was clean and inviting..they made my move a smooth process..

Lashundra V  |  Overall Experience 
Rating:
5.0

It's was a great experience

John W  |  First Impressions 
Rating:
5.0

I would highly recommend this facility to anyone with moving and/or storage needs! The office staff were always extremely helpful and attentive. I stored some household items for approximately 8 months and never had any issues with the facility or staff. Their facility is well-maintained, organized, and convenient- especially for anyone living in the downtown area.

Chenoa S  |  Overall Experience 
Rating:
5.0

All the workers were so great and helpful!

Emily M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joy C  |  Overall Experience 
Rating:
3.0

Although the facility was very clean and well maintained, there could have been better customer service. I feel as if the people there were not as friendly and welcoming and they didn’t explain the terms of that particular facility well because they were so anxious to leave work like the doors were locked and they had shut the office down 30 minutes before closing, which don’t get me wrong I understand that there are closing procedures that need to be done but when you have 5 people outside waiting and they can physically see you walking around in the office don’t ignore them especially when it’s windy and 40 degrees out. I basically had to figure out where my unit was how to get into it how to leave. When I arrived I assumed I only had to have my access code but that was incorrect I needed a key card to be able to get in luckily they gave me one all while pushing me out the door so I was able to access my unit. But again overall very nice facility in terms of physical appearance.

Gabrielle D  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

jeffery r  |  First Impressions 
Rating:
5.0

If you’re looking for customer service and clean reliable storage in Memphis, look no further than the U-Haul at South Bluffs on Illinois Ave., Claudia and her staff are extraordinary thanks one and all

James D  |  Overall Experience 
Rating:
5.0

The whole staff was very friendly,and knowledgeable, I didn’t feel rushed

Michael W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Latorya A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keyaira B  |  First Impressions 
Rating:
5.0

Agents were very helpful and professional.

Katrise F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Trey C  |  First Impressions 
Rating:
5.0

Well-maintained facilities , courteous staff, and easy access location

Nicholas P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katie S  |  Overall Experience 
Rating:
4.0

I rented my unit for about 11 months I never had any problems. Thank you

SCOTT Z  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Thomas W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Martina G  |  First Impressions 
Rating:
5.0

My experience was great. They are very helpful and professional. I would strongly suggest this location!

Mary G  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Lakeisha E  |  Overall Experience 
Rating:
5.0

Very friendly and professional service

rosalind w  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Angela M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas W  |  First Impressions 
Rating:
5.0

Thank you and have a Merry Christmas.

SYRETTA J  |  Overall Experience 
Rating:
5.0

Thanks so much!

marquis b  |  Overall Experience 
Rating:
5.0

I'll will use them in the future

Artez W  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Alexander D  |  Overall Experience 
Rating:
5.0

Great Facility

Harrel M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Latonza G  |  Overall Experience 
Rating:
5.0

Excellent service and good service people at facility

RAPHAEL T  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Wanda W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tamika J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carol B  |  First Impressions 
Rating:
5.0

The Management and staff were very helpful on the days I was there. I would definitely recommend this location to all my friends and family.

Willie G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary, S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jack L  |  Overall Experience 
Rating:
5.0

The worker was real nice and friendly and helpful.

Geraldine M  |  First Impressions 
Rating:
5.0

Mrs Claudia was amazing very nice person to deal with I wish everyone was as helpful and pleasant as she was with me

AVALON W  |  Overall Experience 
Rating:
5.0

Good clean indoor facility with 6 floors, 100s of cubicles of all sizes, and a card-access elevator, card-access doors from the outside, card-access check-in and -out, and cameras ALL OVER the place, even a camera inside the elevator... Nobody's getting into this place without being issued a card... I'm confident that my stored belongings are absolutely safe... As you walk thru the corridors, the overhead lighting follows you, turning on in front of you and turning off behind you... Very nice touch... I love this place... They're more expensive than other storage facilities, but you get what you pay for... I'll give this facility and the staff responsible for it 6 out of 5 stars...

Christopher S  |  Online Move In 
Rating:
5.0

Ms Claudia has a great business in an unlikely neighborhood. Well done. Friendly staff, helpful, good value, and a safe place to store my stuff. Thank you for making a difficult move so much easier.

Katrina S  |  Overall Experience 
Rating:
5.0

The South Bluff Location is our Place to go. Friendly and helpful staff, very clean storage and shop. U-Haul Memphis = South Bluff!!!

Hanns D  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Terri a  |  Overall Experience 
Rating:
2.0

Head of staff is terrible. Tone of voice turns you off. She is angry and mad all the time. She needs help. I know: good help is hard to find. You're stuck with her. GOD bless.

Michael L  |  Overall Experience 
Rating:
5.0

Claudia and Tesh took care of us. For any transportation or storage need in Memphis, I would not go anywhere else.

Hanns D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessica S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kimberly R  |  First Impressions 
Rating:
5.0

Thanks!

Ayanna H  |  First Impressions 
Rating:
5.0

We have thoroughly enjoyed our storage experience at this U-Hail location through the years.

Stephen a  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FREDRICK W  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Jessica M  |  Overall Experience 
Rating:
5.0

Best storage unit facility I’ve ever seen. Friendly helpful staff, excellent security, clean cheerful building. Couldn’t recommend it more.

Caroline F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Latuiana B  |  First Impressions 
Rating:
5.0

The employees were very professional and helpful in all areas of service. They were hard working and very professional. Great Job

Rosemary C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Scott K  |  First Impressions 
Rating:
5.0

Great

Aylissia S  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Richard T  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

John G  |  Overall Experience 
Rating:
5.0

Thank you very much.

dagny m  |  Overall Experience 
Rating:
5.0

They did over and beyond to make sure I was taken care of

Khadijah M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

marquita b  |  Overall Experience 
Rating:
5.0

My wife and I needed to move within 2 days time and it was very hectic and stressful. When I accessed online reservations there was only one location that had a 26foot truck for the time we needed. We met Ms. Claudia Wilkins and her husband and they were instantly a blessing. We got our vehicle and storage in a very short time. She even had a ice machine for ice chips that my wife loves. They were not only concerned about us renting the equipment but personally as well. The facility was clean and well tended to. We connected with a brother and sister in our faith. We really can't say enough about your professional and personal care for your customers. If I have to use U-Haul again the Storage of South Bluff in Memphis will always be my first consideration. May God continue to bless you and your team.

Mario M  |  First Impressions 
Rating:
4.0

Stop

Randy L  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

andrew h  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terrence C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Harold S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tiffany B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffany B  |  First Impressions 
Rating:
2.0

The manager is very rude and disrespectful, no type of manner

Mahi n  |  Overall Experience 
Rating:
5.0

Outstanding customer services

Shirley P  |  First Impressions 
Rating:
4.0

Elevator a constant problem

Clyde E  |  Overall Experience 
Rating:
5.0

When we moved in the gentleman at the counter was very nice to us and helped us out with our moving needs that night. The women at the counter also very nice and help give information about billing and other things I'm very happy I chose this storage unit to store my stuff.

SCOTT Z  |  First Impressions 
Rating:
5.0

I would highly recommended this facility. Feels very safe and staff is more than helpful and polite.

Melanie L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anita J  |  First Impressions 
Rating:
3.0

I had trouble with the code and key pad but someone was there to help and was kind and professional.

Bryan R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chelsea S  |  First Impressions 
Rating:
5.0

Thank you Rob and Mrs. Claudia. I love Yawl! Give the, people a raise!!!

Shirley W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Krishina W  |  First Impressions 
Rating:
1.0

I only entered my storage on the day of me moving the stuff in and on the day of moving my stuff out and my unit was locked the entire time. My 55 inch TV was stolen.

MYLA M  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Tia J  |  First Impressions 
Rating:
5.0

I love everything this uhaul place. You all had carts to help load and unload your furniture which made it easy and great. Thanks

JOANN F  |  Overall Experience 
Rating:
5.0

This place is over the top for customer service.

James D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nita k  |  First Impressions 
Rating:
5.0

Very satisfied with this facility. Will definitely use again.

Patricia A  |  Overall Experience 
Rating:
5.0

After reading good reviews online concerning a great employee, Rob, made me choose this location. After speaking with Rob over the phone from Georgia I informed him of my research & he appeared to be the friendly person that I had read about. When I arrived at the facility on December 22, 2021, I was helped by Rose. She was very professional and helpful with showing, answering questions, and taking care of the rental. She stated that Rob was taking care of another matter outside. When he walked in I got the chance to let him know that it was great putting a face with the voice. This place has a great team and even though my plans didn't work out, all went well during my check out on January 3, 2022. I met Claudia and made sure she knew about my experience. She was very helpful as well. She state that they are just like a family, and I totally agree. If, in the future, I need a storage space, this location will be my choice, Cheryl Elam Memphis, TN

Cheryl E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rachael G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christen A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brittany H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeana J  |  Overall Experience 
Rating:
2.0

Did not feel safe. Old building and elevator was scary. Did not feel comfortable on 6th floor.

Kristine K  |  Overall Experience 
Rating:
5.0

Great Company

James H  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Rosharnda B  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Lauren A  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Andrea a  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Christine G  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Terri a  |  First Impressions 
Rating:
5.0

Top Notch, Superb. Pleasant & Professional

CATHY S  |  Overall Experience 
Rating:
5.0

The staff was very friendly courteous and thoroughly knowledgeable

Charles S  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Margo W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Crystal C  |  Overall Experience 
Rating:
5.0

Excellent courteous staff @ 137 W.Illinois Memphis TN.location I have never had to use a storage before ; & the professional service I received was above & beyond; BRAVO ZULU to the ENTIRE staff at the location; if I or any friends, family ever desire storage your location is. @ the top of my priority list. Thanks so much for Excellent Service Rendered… NEddings

NORA E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

natasha s  |  Overall Experience 
Rating:
5.0

Everyone was helpful and friendly. Made sure I understand the contract and all my policy.

Martina G  |  First Impressions 
Rating:
5.0

Very professional, helpful and extremely courteous in assisting in all my storage needs!!!

Red D  |  Overall Experience 
Rating:
3.0

My belongings were full of bugs and roaches in which opening the containers eggs were present.

JEANETTE S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kiara B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dimesha C  |  First Impressions 
Rating:
5.0

moving stuff is a Major CHORE, having the pleasant & Professional staff experience during this process is a big Welcome. Thank you

CATHY S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Phyllis H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephanie S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alicia W  |  Overall Experience 
Rating:
4.0

Overall, my experience was great but I wish the young lady who got me started would've explained the use of the access card. My self and many others were very confused once we got to the elevator. Thankfully, I believe her brother was there and he politely explained that we must swipe upon entering and once we were done to ensure access. I share that knowledge with several guests as I was there loading/unloading on trips. The young lady didn't say a word about the use of the card.

Vernon F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TAMIKA J  |  First Impressions 
Rating:
3.0

No air on 5th floor I feel like we should’ve gotten a discount

Precious M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeana J  |  First Impressions 
Rating:
4.0

There was a very helpful employee with Locs. He helped me both moving in and moving out. I would not recommend this storage facility if it meant having to interact with other individuals working there.

Stephen L  |  Overall Experience 
Rating:
5.0

Service was Excellent, very helpful Rob was the Best!!!!

BARRY W  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tiffany B  |  Overall Experience 
Rating:
5.0

The young man who helped me was absolutely the most polite, knowledgeable, and patient individual. He created a very comfortable and safe experience.

REBECCA H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jane B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

david m  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel K  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GWENDOLYN B  |  Overall Experience 
Rating:
5.0

I like how your company handle customer and very helpful

JOANN F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lena F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lawrence j  |  First Impressions 
Rating:
5.0

No complaints, friendly efficient staff, clean safe well maintained facility

Brad P  |  Overall Experience 
Rating:
5.0

I love that sight, they are pretty friendly an understanding.

Felisa S  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Carmen S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Varisha R  |  First Impressions 
Rating:
1.0

Claudia and her team did all they could to make my experience better, but the facility is just horrible. I reserved a 1st floor 10x20 climate controlled unit. When I arrived, all they had was one 10x9 unit on the 6th floor that was not climate controlled. The elevator was malfunctioning. At one point, I was trapped in the basement on the elevator. I had to use the stairs. The stairs are not locked, there is no camera on the 6th floor, and anyone can use the elevator to go down without a key card. Thus, anyone can walk in there and steal stuff (there are no secure roofs on any units) and take the elevators down. After I filed a complaint with Uhaul, Claudia suddenly had more units available and could help me more. When I came to the facility to close my units and move my stuff back out, she was no longer friendly. My complaint was not so much aimed at Claudia, but at Uhaul itself for allowing folks to reserve units and trucks that aren't available. Also, why did Uhaul allow that facility to open when it is clearly unfinished? I will never use Uhaul's services again!

Leslie M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Veronica N  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

alan b  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CARL D  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Clarissa R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jane B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TIFFANY J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bionca S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chenequa H  |  First Impressions 
Rating:
5.0

Wonderful service

Hosie K  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Clyde E  |  First Impressions 
Rating:
5.0

Rob, and I apologize I can't remember his last name, a tall well mannered young man was the most helpful person I have ever encountered at a storage facility... ANY storage facility. Give that young man a raise because his customer service is above and beyond. I would recommend that facility solely based on his work ethic and kindness. Thanks, Laura Chandler

Laura C  |  Overall Experience 
Rating:
5.0

Nice and helpful

Deondric M  |  Overall Experience 
Rating:
5.0

Good service

Anthony J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LaToya B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yolunda M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brenita S  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nathaniel B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angela H  |  Overall Experience 
Rating:
5.0

Everytime i went on and needed help.i always delt with rob he was always super friendly and professional. When i moved out the helped me make sure my ropes and straps were secure and went above and beyond. If i ever need storage again ill definitely be back.

NATALIE B  |  Overall Experience 
Rating:
5.0

Thanks

Ebonye W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Almatene L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jazmyne J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ian R  |  First Impressions 
Rating:
5.0

Perfection

Glen N  |  First Impressions 
Rating:
4.0

Staff very helpful, friendly and most of all, their willingness to assist me assist me. You have the best team ever. Thank you so much

Patricia J  |  First Impressions 
Rating:
5.0

Rob da man

Eric G  |  Overall Experience 
Rating:
5.0

Everything was great and I moved out on May 1st.

paul j  |  Overall Experience 
Rating:
5.0

The staff was very Sweet and friendly and extremly helpful. I was so stressed from my move from Sc and the Lady there and I'm sorry I can't remember her name, was so understanding. Actually her and the other gentleman there both were 😊. We hadn't slept in 32 hours from loading the truck and the long drive that we were just out of it and I was so happy and relieved to have warm welcoming staff and the BEST experience we EVER had with a storage facility!!! Thank you so much!!!

Patricia R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Debra P  |  Overall Experience 
Rating:
1.0

Online this facility did not and could not accommodate me. They did not have the storage space available that I requested nor could they accommodate me. Thankfully, the manager tried his best to assist. He even attempted to located another location and aided in extending my U-hual truck for the morning due to the inconvenience. This experience was horrible, I was over changed for the truck and still had to go to another storage center in which only one person was working thel line thus still making me late for the arrival time. want my money back and I want to spek with someone in corporate for an immediate refund.

Janika W  |  First Impressions 
Rating:
4.0

Claudia was excellent and helpful on multiple occasion. She and staff are what made the difference.

robert t  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

latonya w  |  Overall Experience 
Rating:
5.0

Very Professional and Courteous.

Patricia F  |  First Impressions 
Rating:
5.0

Rob was very professional and courteous. He took the time to explain and show me different size storage units. Being able to see the units allowed me to make the best choice for my storage needs.

Carmella R  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Dylan J  |  Overall Experience 
Rating:
5.0

Rob was a huge help and very accommodating! He made my experience much better.

Jeremy W  |  Overall Experience 
Rating:
5.0

Nice facility. Friendly staff.

James M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joy C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

La T  |  Overall Experience 
Rating:
5.0

Tish was amazingly helpful. We had driven here to Memphis from Colorado so were very tired and out of sorts. Tish saw the trailer we were hauling and asked us if we were sure we had the right size storage unit. When she showed us what we had reserved we realized that it was way to small. No problem - Tish helped us to upgrade to one that was just the right size. She then quickly and efficiently showed us everything we needed to know about accessing the facility. We really appreciate how friendly and helpful she was!

James M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tiffany B  |  First Impressions 
Rating:
5.0

Clean and secure! Good access!

Thomas H  |  Overall Experience 
Rating:
5.0

Great customer service :)

GLADYS B  |  Overall Experience 
Rating:
3.0

Had an ant infestation.

Larrica H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kelisia T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Valerie N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Arnezz S  |  Overall Experience 
Rating:
5.0

Rob was excellent and I appreciate him so much. He was very helpful and knowledgeable.

Shirley W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Starmetris B  |  Overall Experience 
Rating:
5.0

Staff was excellent deserves a raise!!

rayven g  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Zakiya M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nikki R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marylin D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Arnezz S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Fred S  |  Overall Experience 
Rating:
5.0

Best experience I have ever had with Uhaul. The staff went above and beyond to be professional, helpful, and understanding. Highly recommend!

Stacy M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rodney C  |  Overall Experience 
Rating:
5.0

The staff at this location were very kind and patient. They did an awesome job of making sure we had everything we needed.

Nicole F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANGELA L  |  First Impressions 
Rating:
5.0

When it comes to awesome customer service, please go see this team. Awesome , welcoming and over the top knowledge.

uhaul o  |  Overall Experience 
Rating:
5.0

This is an awesome Uhaul storage facility. Staff was very helpful. Great hours. Good location. I felt safe and felt like my belongings were safe.

Jay T  |  Overall Experience 
Rating:
5.0

I was very pleased. Staff was friendly, professional and helpful.

Diatra D  |  Overall Experience 
Rating:
5.0

Excellent service and facility. Will recommend

uhaul o  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Simranjit K  |  First Impressions 
Rating:
5.0

I wish I knew the clerk's name that helped me with my check in. He was very friendly and helpful.

Jason H  |  Online Move In 
Rating:
5.0

A fantastic storage experience! Not something I’d normally equate in storage, but the staff and facility were excellent.

Scott S  |  Overall Experience 
Rating:
5.0

Super friendly staff; very helpful

RENEE F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

paul j  |  First Impressions 
Rating:
5.0

Only concern was I did not necessarily like seeing the rodent control trap box in the unit I rented. Staff was fast friendly and efficient. Thank you

Brad P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LaRyah W  |  First Impressions 
Rating:
5.0

Very professional, friendly, and best service every

Diatra D  |  First Impressions 
Rating:
5.0

This is the best U-Haul facility I have ever been to and dealt with. Everyone was so friendly and helpful. I could not have asked for a better experience.

becca b  |  First Impressions 
Rating:
5.0

The facility and staff were great. However, the truck pick up reservation was made to a location that had no trucks, requiring a trip to a place 24 min away. And the location where I was given instructions to go for storage did not have any. Overall a bad experience with uhaul but not with me Td affiliates

ROBERTO S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lakequsia H  |  Overall Experience 
Rating:
5.0

Way beyond the normal service ... all around great facility! Whenever a problem did arise they were on the phone with us and it was worked out immediately ... no surprises.

Wendy B  |  Overall Experience 
Rating:
5.0

The staff was very nice to me

Latara W  |  Overall Experience 
Rating:
5.0

Thank you for great service

taylor e  |  Overall Experience 
Rating:
2.0

The $100 dollar deposit for the truck rental covered the rental fee of $ 89.62. The balance owed back to me for the rental was not placed back on the card used to pay for the rental. Please respond

Norma G  |  Overall Experience 
Rating:
5.0

Great staff — so friendly and fun. And this is the cleanest facility I’ve ever seen! I’m sorry I’m moving out!

Chris N  |  Overall Experience 
Rating:
5.0

Claudia is an excellent manager and wonderful to do business with! Very pleased with my unit and the facility cleanliness.

Sarah T  |  First Impressions 
Rating:
5.0

Good experience... Handle my order in a timely manner. 1 stop shop. Definitely recommend. Polite workers and great customer service.

Lakequsia H  |  First Impressions 
Rating:
4.0

Very nice staff. Other customers were using all applicable carts.

Michael P  |  First Impressions 
Rating:
5.0

Very good customer service. Claudia is the best!

Stephen H  |  Overall Experience 
Rating:
5.0

All of the staff is great! This should be a training facility!

Regina H  |  Overall Experience 
Rating:
5.0

Robert was so friendly and helpful.

Chris N  |  First Impressions 
Rating:
5.0

Outstanding customer service

James A  |  First Impressions 
Rating:
5.0

Cleanest and friendliest U-Haul I've ever been to. Wouldn't hesitate to use this facility again.

SPENCER E  |  Overall Experience 
Rating:
5.0

The nicest and friendliest staff I've ever encountered at a U-Haul. Facility is clean and safe. I wouldn't hesitate to use their facility again. 5 star.

SPENCER E  |  First Impressions 
Rating:
1.0

Claudia Watkins is a horrible manager. BAD customer service. Refused to give her supervisors name/# after she ran my credit card without my authorization. The unit is way overpriced for a tiny room.

Alexis R  |  Overall Experience 
Rating:
5.0

Team was extremely cordial and friendly.

harshbir s  |  Overall Experience 
Rating:
5.0

Thanks to the entire staff perfect

Latrice M  |  Overall Experience 
Rating:
5.0

All of the staff were very helpful. Thank you for providing water on such a hot day!

Samantha E  |  First Impressions 
Rating:
5.0

Excellent staff, very helpful and qualified. This was a great experience.

Virginia G  |  Overall Experience 
Rating:
1.0

Being forced to buy a lock and than told its wrong to only be charged again for another lock is unacceptable. Also had to moved in through small man door instead of double wide doors; took even longer

Tasia T  |  First Impressions 
Rating:
5.0

Thank You everything was excellent

Latrice M  |  First Impressions 
Rating:
5.0

Very quick and polite service. Excellent experience.

Malerie G  |  First Impressions 
Rating:
5.0

Fantastic customer service!

Alexis A  |  First Impressions 
Rating:
5.0

Courteous, polite and helpful. Thanks!!!!!!

dagny m  |  First Impressions 
Rating:
5.0

professional, efficient, compitent

Missy D  |  First Impressions 
Rating:
5.0

Excellent service.

Quayon C  |  Overall Experience 
Rating:
5.0

Witnessed the most professional and helpful service that I've experienced in years in this town! Ms Watkins knows her job and the products/services well enough to describe and suggest options!

Beatrice W  |  First Impressions 
Rating:
5.0

This was my first time using U-Haul and it was excellent everyone was very helpful and went beyond thank you so much have a blessed and happy new year .. West Illinois Ave., Memphis, TN

Sharon a  |  Overall Experience 
Rating:
5.0

Great facility and staff!!

brandon t  |  Overall Experience 
Rating:
5.0

Thanks Ms. Claudia Watkins at the 137 Illinois Ave Memphis Tenn she the best . Thanks Ms. Sharon E.

Sharon a  |  First Impressions 
Rating:
5.0

None at this time

Yolanda G  |  Overall Experience 
Rating:
5.0

Claudia was superior ... friendly, helpful and knowledgeable about U-haul products. She was definitely providing a great customer experience!

Wendy B  |  Overall Experience 
Rating:
5.0

The staff is friendly and helpful

ashley b  |  Overall Experience 
Rating:
5.0

All good

Jamie N  |  Overall Experience 
Rating:
5.0

I'm really pleased with the the management and staff very professional. Thank you!

DEMEKA R  |  Overall Experience 
Rating:
5.0

Best Uhaul facility ever. #1

Claudia w  |  Overall Experience 
Rating:
5.0

The south bluffs uhaul mini storage has been such a blessing to us. The facility is clean and the employees are very friendly and helpful. We are very comfortable storing our household items here.

mary a  |  Overall Experience 
Rating:
5.0

This is the Greatest Facility at this Location is Memphis! Mrs. Claudia, Mr. Ken and Albert is a Dream Team for sure! They will help you and the sevices is Amazing! Uhaul on 137 W.Illinois is the Move

latoya b  |  Overall Experience 
No reviews have been submitted for this location.
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