The above move out date is incorrect. I notified U-Haul on October 24, 2025 that I would be out by October 31, 2025. I moved out and cleaned the unit on October 30, 2025 but forgot to call the office. I called on November 4, 2025 to confirm I had moved out. You can verify my actual move out date with your cameras. Thank you.
THELMA W | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage of Southwest Billings
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was in this storage unit since it opened. It was called My Storage. U-Haul has just recently taken it over, and have done a great job in the process. Definitely a good storage place to keep ur things safe and secure. The staff r very helpful.
JASON B | Overall ExperienceWe have a larger unit A7 that we will not be able to move until we find a home in Salmon, Idaho. Can you please let me know if I 25 or A7 will be renovated in the near future? Or who to contact regarding this plan. Thank you.
SHERRI S | First ImpressionsThe unit was filthy upon move in. I received a call from U-Haul informing me that I had to switch units with short notice and that my rent would increase $25 dollars with no option other than to move out. So I moved out. Extremely unhappy with the new ownership. I definitely do not recommend U-Haul services.
ANDREW g | Overall ExperienceYou owe me 40 dollars.
ROGER E | Overall Experience