We do not like Tera Blvd
Kayla M
Customer Reviews for U-Haul Storage of Jonesboro
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Continue to be go after greatness!
john c | First ImpressionsThe staff was courteous and helpful,it was a great experience.
eddie k | First ImpressionsThe facility states 24/7. Hours access and I could not access my unit after a certain time. False advertising. The staff called asking for payment when I already told them I was coming to make a payment. I will not recommend U-Haul to anyone and they are very overpriced.
Joivanni R | Overall ExperienceAbsolutely horrible!!! Took two hours to get help, I missed the appt to get my furniture
MORGAN RThe attendant did not have very good customer service skills. Almost like we were bothering them.
Wilbert F | First ImpressionsNo trash but a wipe down would have be nice , overall everything was easy an productive..
Lucette PNew storage facility alarm kept going off
SHANWNA G | First ImpressionsCould not find the key drop off box my only feedback would be to either leave a note or make it visible
Crystal CMy original location did not leave a key for my truck. I had to wait 45 minutes on the phone with the 24/7 line to discover this service failure then they sent me to another location. The lock was not properly working so I had to wait for a GM to come. I was there until 11:40 pm
STARTECIA MWhy would you send someone to a vacant lot to pick up and drop off a truck when you have several other locations near by...That can be very dangerous! The locks are very hard to open... I will never rent from this location again!
Gina A