Excellent customer service and storage room was ready on the reserved date.
ISIDRO G | First ImpressionsCustomer Reviews for U-Haul Storage of League City
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Above and beyond helpful Thank you
Cary B | Overall ExperienceLeo was fantastic to work with, very helpful and accommodating!
Courtney C | Overall ExperienceThank you for your service and everyone was very nice.
Rosemary G | Overall ExperienceHad hired unloading help which didn’t show up. Contacted UHaul for assistance gave us other movers who couldn’t get there till after facility said we needed to be out of there.
Deborah KExcellent service, nothing else needed to be done.
JACQUELINE CGreat service. Great experience.
JAMES PThe staff if outstanding every way Well mannered, helpful, expedient Feels like you’re in a small town
SUSU B | Overall ExperienceThe manager is doing a great job!
mike e | First ImpressionsThe web page says 24/7 access to select storage units so I kinda thought mine was one of those, I got there at 10:05pm and access denied, which is really a good thing just on the move in it was kinda frustrating! But was there the next morning at 5:15 and got right in !
MARK H | First ImpressionsPerhaps get a few more dollies. But, the customer service was outstanding!
LISA NLeo was great!!
Bob HEverything was absolutely perfect thank you so very much for making this trip possible.
CAROLYN MThe customer service picking up and dropping off was great. Both employees seemed happy to be there. Destinee made it a breeze dropping off! She needs to be employee of the month or I’m never using yall again!
ADAM OI can’t think of anything. It was a very smooth process.
LESLIE DEasy in, Easy Out on pick up. Same for dropping off.
DAVID MService desk was great! Easy process !
Socorro CLeo and his team are fantastic! His location is the best storage experience I have ever had (and I've had a lot!). Leo was so kind to help me maneuver large items in a pinch. I don't just consider him a U-haul owner/manager, I consider him a friend.
Danielle K | Overall ExperienceGreat owners!
Dylan L | Overall ExperienceWe stored our RV there for 10 years. Never had an issue. Staff was always helpful and informative.
LESLIE H | Overall ExperienceGreat customer service for years!….😎
DIANA GThis was the most hassle free Uhaul I have ever been to. The staff was very helpful and eccentric nice. I would definitely recommend this location in League City.
Gina G | Overall ExperiencePulled, dropped off, on my way. Fine job on both ends.
RALPH HI was very impressed and satisfied with the assistance I received from Destiny. She is very very courteous and very polite. She's definitely a keeper.
RUBEN H | First ImpressionsEasy to rent and return
Rene MI loved that you have remote gate controls which makes it very convenient.
RUBIN G | First ImpressionsOnly leaving because our new Fifth Wheel is too tall and won’t fit in this space.
Donald R | Overall ExperienceBoth employees were awesome. Great attitudes and service.
ryan h | First ImpressionsThe staff at this location are fantastic to work with. This is my preferred location for rentals.
CHERI JDestiny, Tre & Leo were spot on! We will use this lcoation again.
DAVID QThank you for a smooth and easy experience on a short notice. Merry Christmas!
Sherri WNot much, you'll worked with me on extending return date and location...thank you so much
JAMES BTrailer was already parked out front and the check out process was quick and easy.
Gary EDestiny was fantastic and will always rent there.
STEPHEN FEasy and quick drop-off.
Victoria FProfessional and kind Thank you
Kai DThank you 😊 💓
Marysal A | Overall ExperienceEasy process, vehicle was clean, tank was full and it was ready to go when we arrived. Must not have taken more than 5 minutes. Also, friendly and professional staff.
MOLLY ATruck and furniture pads were ready and in good condition. Pick up was quick and easy.
Gary EComment is just a general overall comment, not just for this location. My pickup location was changed three times. I know that equipment stock is always changing, but this was frustrating.
MARK SThere is a whole lot I could say, but I will say this. Mr. Brian, Leo, and the ENTIRE staff at this U-Haul location were placed there by God himself as real life earth angels. They truly have changed my life and have restored my faith in humanity. I will be FOREVER grateful to the entire team over at this location.
Kattrena S | Overall ExperienceJust what I reserved when I got there. In and out in a jiffy. Very friendly employee
RICHARD LThe owner is awesome and very accommodating to your needs…I would highly recommend this place for all your storage and moving needs.
NORRIS BNothing, everything was perfect and the staff was friendly and knowledgeable.
DANIEL CThe place and the staff were just great!
SHERRY BGreat service and van
Patrick GI sent u a custmar yesterday
Herman W | First ImpressionsCustomer service was outstanding! The van was clean! I will definitely recommend this rental business. Thank you!
Wilma AI had a 10-rated experience when I picked up the trailer. I had a 6-rated experience when I returned the trailer. When I returned to the U-haul Office, the gate was closed, so I sat there for a few seconds wondering what to do next and to read the signs on the gate. I decided to open the rear hatch of my Suburban to get my paperwork and then go inside the office. Once I had opened the hatch of my Suburban, grabbed my paperwork, closed the hatch to my Suburban, and walked to the office door, I was just about to grab the handle of the door to enter the office, the office staff member (thin/wiry male with somewhat long, wispy hair under a black U-Haul hat) tersely ordered (not asked) me to (something like, because I can’t remember precisely) “sir, drive your vehicle and the trailer thru the gate, because that’s why it’s open”. I didn’t see any benefit in arguing with him, but the gate was clearly NOT open when I arrived, and I did NOT see any instructions in the gate to, for example, “Wait in my vehicle until the gate opens, and then drive inside”. I’m not an idiot which is the way I felt, when the office member was speaking tersely towards me. Consider: (1) changing and/or re-arranging the signage on your gate, so people know what to do when they return a trailer, and (2) remind your staff members that your customers are guests, some of which are 1st time guests, like me, at that facility, and they don’t work there or spend a lot of time there, so they don’t know the office staff’s expectations.
SCOTT LGood customer service
NAZEEM ADifficult to get in and out due to road construction.Not uhauls fault. .
STEVEN RKeep doing what you are doing.
ARTURO VNeeded a van ASAP and was able to get one quick. Staff at the location was friendly and helpful. Van was new and well maintained
Daniel SEveryone at pick up to drop off was amazing professional knowledgeable! The equipment was outstanding! Much love to all 🙏💙
JEFF DRates are too high. If I was doing a bigger move I would find a company that did NOT charge by the mile!
PEGGY ORented for less than 2 years and everything was perfect. Never a single issue! Will be back if I ever need storage again.
ann w | Overall ExperienceNothing everything was the way it needs to be and was a fast and easy rental and easy dropped too
CARLOS AWas a good place. Will use other services in future
Albert T | Overall ExperienceMove out date was 8-15-2024 Thanks for everything Brian good luck to you and Shirley
Bill M | Overall ExperienceI'm real satisfied after 17 years that I use U-Haul maybe in the future if y'all need it I might get discount
JULIAN C | Overall ExperienceIt took an hour and a half to get the UHual.
Diana CAyesha was very help and pleasure to talk too. She walk me through everything and made it a smooth transition. Thank you
PATRICIA WI came here initially for propane refills and eventually stored my fifth wheel and rented a storage unit. The staff went above and beyond to help me with anything I needed. I actually looked forward to stopping in because it was like chatting with friends. I can’t say enough good things about this UHaul facility. Thank you all for everything!!
LORI H | Overall ExperienceThe personnel were Always Friendly and very helpful whether by phone or in person.
RICHARD M | Overall ExperienceWish I didn't have to leave but league city expansion made me move out
cliff p | Overall ExperienceThe guys there were very professional. Quick and easy pick-up and drop-off.
Robert HTruck engine runnig rough .i think it needs a tune up.Brakes felt a little weak Every thing else was very good your associates were very nice.
randall lGreat folks. Very helpful and kind.
CHARLES D | Overall ExperienceN/A
Martha HGreat location, wonderful staff and nice selection of space.
Courtney C | Online Move InWe have used U-Haul Storage for many years. Brian Thorp has been the BEST! Always professional, pleasant and willing to help. We would love to return in the future. Thanks for many years of great service
MICHAEL R | Overall ExperienceIt’s a shame that the city is making this location close, I was long time resident and supported this location.
BOBBY C | Overall ExperienceNA
Michael PIt was very affordable and worked great!!
ronnie dSuper nice people in the office. Concerned about getting the equipment installed correctly. Changed out parts and I was on my way. Very friendly
Kristin PFriendly and essy
HOWARD SBrian is AWESOME!
CHRIS J | Overall ExperienceThey were awesome! Had to go to 3 locations to find a trailer in good working order. They were very professional and helpful!
Sharmyn DGreat people. Very helpful. Manager was on point. Very knowledgeable
WILLIAM E | Overall ExperienceI was at this storage for 24 years. I’m so sad to have to move my business to another place. I was felt safe. Bryan and his staff always helpful and there for anything I needed. I will miss this place.
CATHY S | Overall ExperienceLoved the staff! Very friendly, welcoming, and helpful!!
andrew n | First ImpressionsNothing! The customer service was excellent! The owner was so helpful and kind.
Haley CUnlock the dolly in the truck. ordered 2 dollies and had one that was put into truck but couldn't get the other one.
CAROL DOverall, I was very satisfied over the years I have stored my rv there. Despite me reporting it some time ago, my slot at I007’s electric outlet was not repaired (loose and cover came off). Very disappointed at leaving that prorated rent was not refunded, this is poor policy. Otherwise very happy with the facility.
MICHAEL M | Overall ExperienceI have been a customer of this facility since 2008 and have never had a problems what so ever.
amador y | Overall ExperienceOur big 10X30 storage unit was broken into along with 14 other units. They say it happens every year. We filed a claim and they paid it. We asked to see the video but they said there wasn’t one. Called the police officer who was handling the case 5 times and he never returned our calls. Manager Bryan was rude. DONT STORE YOUR PERSONAL ITEMS WITH UHAUL. MINE WAS IN LEAGUE CITY TX
patricia h | Overall ExperienceI absolutely hate that I have to leave b/c the state had taken over the property.. I have stored my RV there for years... Brian is the best.. I would never left but it will be bulldozed down by the state.
Linda W | Overall ExperienceBrian Thorp was a pleasure to deal with. He and the team at this location were always attentive, kind and professional. I would still be renting there but we had to move out because of the new construction.
Brad M | Overall ExperienceUhaul return parking was nightmare there was 5 us after hours trying to return no parking The staff was good very patient nice. But I was told 24 hours we got lucky bc staff was leaving able to get us in our unit
Tracie F | First ImpressionsThis location was convenient and affordable for me. It's a shame that TxDOT took the land.
George B | Overall ExperienceMay 16 /'24 Alysha was a tremendous help yesterday , upon discussing the unfortunate notification that the west side of the property will be scheduled for demolition in a few months to make room for pending road expansion . West side tenants are now being given 3 months to move all their personal effects or businesses. I elected to jump on possible solutions right away . Alysha took the time to show us two adjacent smaller units on the east side of the property . I still have my work cut out by relocating , but the logistics are considerably easier due to her excellent help . Many thanks , and highly recommended ! Five Stars without question !!
MARK M | First ImpressionsVery nice place to rent from. Thanks, Brian.
Keith O | Overall ExperienceWell, where do I start.....I can say that the General Manager is like a "family member" to me and my family! The outstanding service and friendship, has ALWAYS been above and beyond what I would ever expect from any business. I have leased many different units over these past years, everything is always clean and there was great access to the facility. I will miss the laughter and great conversations with the staff! "You'll be back" the GM said, and he is correct. I wouldn't go anywhere else because the level of trust and security of my belongings at the League City West Main facility surpasses all other locations! No other storage business could ever top this location! I highly recommend this storage facility for all your needs, I promise you won't regret it, ever!!
BARRY E | Overall ExperienceGreat experience. Very convenient and well maintained property.
joshua j | Overall ExperienceHave had storage units there for several years. Pleased with the service. Always helpful
Suesie H | Overall ExperienceWe choose the wrong size and Mr Thorp got us rite in the next size up.
Leslie M | First ImpressionsBrian was professional and friendly
Thuy T | Overall ExperienceCourteous, efficient
phillip d | Overall ExperienceThe best storage facility in the South Houston area! The League City West Main U-Haul is the best, I've been there for years renting various size storage units. The staff are always there to help with any of your needs, the Manager is the best I've ever met in my adult life! This facility is to be modeled from, I plan to keep my business there for years to come. Thanks guys!
BARRY E | Overall ExperienceBoth staff members was polite and friendly
KEDRICK R | First ImpressionsUnits are way smaller than expected, had to really pile everything up. Larger unit was too spendy.
becci s | First ImpressionsThe on-site pressure washer was not functional the 4 years I used the facility.
frank l | Overall Experienceour unit was terrible. all the stuff was falling out of the ceiling
luis s | Overall ExperienceGreat management , nice people
Vasile A | First ImpressionsBrian and Leo were the best and will definitely use this facility again!!
Fermin V | Overall ExperienceAfter 4 years I have to go but I can say it was a nice placed to start my business. The personnel very helpful, the spaces are really good for business starters. Price really good. 100 💯 recommended
l&a d | Overall ExperienceThe lady I spoke with when I called the 800 number wasn’t pleasant. She wanted me to go online and complete the application. I’m husband just turned 70 and we are getting slower and the internet confuses us a lot of times.
patricia h | Online Move InI only wish access went to mid-night, a couple of times I had to race over before 9pm.
Caroline J | Overall ExperienceVery polite, very patient, offered assistance, very knowledgeable about the business! I would consider this location again!!
JD P | Overall ExperienceEnjoyed working with Bryan and will miss him when we move
Randell W | Overall ExperienceVery nice management to work with!
Jill P | Overall ExperienceBrian and staff where very friendly and knowledgeable I have and would definitely recommend this facility. I have used this facility for years and if I need another storage unit I would not hesitate to return. Thank you for the wonderful experience
Christine M | Overall ExperienceThe staff at U-Haul Storage on W.Main in League City is on top of it !
JOSEPH L | First ImpressionsMr.Brian and his team were absolutely fantastic! Without a doubt he takes pride in his job and his uhaul location. They’re helpful, friendly, and genuinely care about their customers. By far the best uhaul experience, 10/10 would recommend!!
Brandy L | Overall ExperienceFast, Friendly and super convenient. Thanks Brian! Keep up the GREAT Job! Put me down for ten positive stars today.
Anthony F | Overall ExperienceMr. Brian is a great person. He made us feel welcome and got us helped right away. His customer service is superb -few times I've came thru the office, he was always willing to go extra mile to render assistance.
david k | First ImpressionsI really appreciate how well the business was ran.I came in right at the beginning of covid because I lost my entire career and I needed a place to put all of my gear. Now that I'm back on my feet. I? No longer need the storage service but, will most likely use the service again. Process of setting up an account and closing one is simply ... simple! Thank you for being a large part of getting my life back together after the entire world shutdown. -Andrew
Andrew P | Overall ExperienceGood and security place
Adalberto G | Overall ExperienceMr. Brian Thorp was amazing and very helpful.
Paige S | Online Move InBrian is very helpful and always nice
steve s | Overall ExperienceMy family has been either storing and parking at this facility for years...The place is always Safe, Clean and Organized...Brain Thorp and his staff has been professional, Helpful and just all around GREAT...
DALE D | Overall ExperienceMy trailer was parked there for many years feeling secure now. I have a facility that I have moved it to at work.
TROY H | Overall ExperienceMy experience with this U-Haul and its staff is above and beyond excellent. The staff is GENUINELY friendly and helpful. Customers honestly matter to them.
sharon p | First ImpressionsWas all great at all times The friendly staff and owner.. Hours was convenient
Belinda K | Overall ExperienceI had to move my space and even after moving my space I still had issues parking my trailer and pulling it out. I also had regular urination in my space and on my trailer. The manager had to intervene each time for me to access my space.
Justin W | Overall Experiencegreat facility friendly staff
MICHAEL S | Overall ExperienceStaff member was excellent in every way! Helpful, knowledgeable, professional, polite calm. Extra mile service. She went and found us a cart to use for moving out. She helped us think through our timing for the move out. Basically, she was perfect!
LISA W | Overall ExperienceBrian was so very helpful!
Linda L | Overall ExperienceStaff was extremely friendly, kind and helpful. Site was always clean.
Stacia F | Overall ExperienceI spend 7 years in one of the units with my shop, safe and friendly all the time. Excellent place.
DAVID C | Overall ExperienceThe staff members at League City were very nice, helpful, and accommodating to me during a very difficult and stressful time in my life. It is appreciated .
Nathan A | Overall ExperienceThere was a break in while I rented the unit.
scott k | Overall ExperienceGreat experience with the 2500 W Main Street, League City, TX UHaul. We used the facility for 2 storage units and a local truck rental. Great service from everyone that we met there. Neely rocks! When we returned the truck, they were really busy and the head manager came in to help customers on his day off. Unheard of. Very happy with our experience.
Josh B | Overall ExperienceNeely rocks! She was so helpful and patient. Our experience with Uhaul storage of league city was a great ending to a very long move. Some of the best customer service I’ve ever received.
Josh B | First ImpressionsThe LEAGUE CITY UHAUL facility employees are the best. They go above and beyond to assist the customers when needed.
BARBARA J | Overall ExperienceEasy, convenient and pleasant
ann w | First ImpressionsThe staff working here is honestly super helpful and sweet. Loved working with them!
Michael C | First ImpressionsMr Thorp was extremely kind and helpful! He made sure I had everything I needed! He is a wonderful representative for U-haul.
Linda L | First ImpressionsU haul always accommodates very well. Never any problems. Always excellent service!
Christene A | First ImpressionsI have been using Uhaual in League City off and on for over 20 years and I have never had any problems what so ever! Ever one there is polite and helpful! I will continue to use only U haul in the future.
DONALD W | Overall ExperienceConvenient location, friendly personnel, easy entry access and convenient payment system, affordable, and truck rentals are quick with nice up to date trucks and equipment for your moves. Yes, I do recommend locations
Diana W | First ImpressionsBrain and Leo have tremendous experience and knowledge and help us with our needs. We are glade we choose this U Hall Storage
Fermin V | Overall ExperienceAbsolutely terrible they allowed someone to clean out two entire storage units full of mine and my kids stuff and also allowed someone to break into my rv in broad daylight with multiple witnesses and didnt even bother to call the police And also evicted me from my rv spot without any regards to the texas state law on the eviction process and shut off my electricity while me and my kids were asleep and it was 90 degrees we all had heat exhaustion and mild heat stroke when i woke and it was over 100 degrees inside my house bryan the manger is a heartless inconsiderate lying self absorbed rude person and doesnt need to be kept as manager or even an employee he has done so many people so wrong I really just can’t believe that uhaul is just allowing this monster to continue to take advantage of so many people and not stand with your customers what ever happened to the customer is always right and put the customer first yall have really dropped the ball on this one and i will never again use uhaul or recommend yall to anyone ever again in fact i will warn everyone about what has been done to me so i can possibly save someone from becoming your next victim
Courtney/Billy A | Overall ExperienceNo comments
JULIAN C | First ImpressionsThe absolute BEST storage facility I have ever used. It was clean, the owner/employees were kind, they had supplies for purchase, and even provided a lock. I would HIGHLY recommend this location!
Stacy H | First ImpressionsVerry friendly and fast!
Brandy C | First ImpressionsThe manager Brain will always help you and has great customer service! They have many products to choose from, storage, truck rental, hatch for hauling, boxes to move, and many other things.
Fermin V | First ImpressionsBuen trato, Muy amables y serviciales.
Amauri G | Overall ExperienceI can not say enough good things about Brian. He was professional, knew what he was doing, and handled being extremely busy with ease. You can tell he takes pride in his job. He made our stressful moving experience a breeze when it came to getting the storage unit and being taken care of. Would absolutely recommend coming to this uhaul and working with Brain.
Brandy L | Online Move InI was worn out from a move back to my home state of Texas following the death of my wife in WA. I was treated with decency and respect by Brian. I am certain he did all he could to be helpful to me during a very difficult time in my life. It is appreciated and shall not be forgotten.
Nathan A | First ImpressionsStaff was friendly and always very helpful. Units were always well maintained. Pricing was very reasonable. Would recommend this place to others.
Susan A | Overall ExperienceFalse advertisement regarding unit size. Claimed it was 2000 ft3, but actually only 1560 ft3. Forced to rent an additional unit in order to store my belonging
JAMES S | Overall ExperienceBrian is always very accommodating.
Brian L | Overall ExperienceI love these folks. This is my 3rd time renting! Pleasant and easy everytime!!
theresa w | Overall ExperienceThey staff are accommodating and very friendly. They went above and beyond. A amazing experience
roger n | First ImpressionsEveryone there were so nice and helpful. Also very welcoming! The process was so quick
Faith B | First ImpressionsNada sin comentarios
ENRIQUE B | First ImpressionsThe gentleman was very helpful. Didn't get a name, but had glasses and a beard if that helps! Great service!
Leonard B | Overall ExperienceBrian and his wife have been managing this complex for many years and they are trusted friends and just amazing at what they do. They have an amazing positive attitude willing to help and provide outstanding customer service
MATT C | Overall ExperienceMy rent started out relatively low but now it’s $85 for a small unit.
Dana M | First ImpressionsThe Uhaul staff when above and beyond! I highly recommend League City Uhaul!
PENNY R | Overall ExperienceThe crew was well knowledgeable and respectful to customers
LEO S | Overall ExperienceBrian, his wife, and Leo and the entire crew have been very helpful - This has been a huge move for us. Going from a 3100 sq ft home to an RV takes a lot and can be frustrating, however the crew here a UHaul as made the difference- thanks so much!
JULIO E | First ImpressionsThanks guys for your help!
CAROL G | First ImpressionsVery friendly and helpful staff.
Randy J | Overall ExperienceBryan is a good man to work with
donald n | Overall ExperienceEasy access. Brian was always friendly and helpful.
Richard R | Overall ExperienceBrian is the best communicator! I will be back
Beau C | Overall ExperienceThese owner/operators are awesome!
Tasha S | Overall ExperienceVery well ran, I don’t know the gentleman’s names but everything was smooth. You can say I enjoyed having my stuff there haha
SYLVESTER K | Overall ExperienceI moved from extra space where there is zero customer service or attention to detail and wow what a difference. Brian was friendly attentive and quick to answer all my questions. Amazing customer service especially in these times where it is tough to find help and happy help. Brian loves his job it’s so good to see.
Mercedes L | First ImpressionsVery friendly and helpful. I had A problem with my debit card which made me late for December. I have always paid on time. I auto pay and they waived my late fee! That is client appreciation for sure. 😊
rose M | First ImpressionsExtremely friendly service!
Thomas O | First ImpressionsThe staff went above and beyond for their customer service. I will absolutely call them first if I am needing a u haul or for storage. I was pleased and impressed. Thank you Bob Olsen
ROBERT O | Overall ExperienceBrian and Leo were super helpful and friendly on multiple occasions while I was there.
Matthew W | Overall ExperienceWent above and beyond what I expected.
michelle c | First ImpressionsI tell everyone I know and people I meet about this great place. Brian is so wonderful and helpful. Leo is great. Polite and willing to help if needed. I've used them for 2 years and felt terrible about not needing the units any longer. Prices were affordable but mostly it's the staff that really make this Uhaul the top.
elizabeth m | Overall ExperienceGeart service no hidden fee! Thank you uhual always there for me when needed!
Marysal P | Overall ExperienceEverything from pick up to drop off went very smooth. Excellent customer service.
ROBERT O | First ImpressionsAdvertise.
Albert T | First ImpressionsVery nice staff and genuinely nice people!!!
mellissa H | Overall ExperienceLeo Sasso and Brian Thorp were very helpful and polite! So many don't believe in giving good quality service but, Leo and Brian both exemplifies what customer service is! I highly recommend this facility and am glad I chose them over the rest!! Very satisfied customer!!!
Joyce C | Online Move InBryan is great at this location
Roger C | Overall ExperienceThe process of calling,getting a reservation, going in and looking at the unit was very fast, convient and the staff were very friendly, helpful and informative!!! I would have to rate my overall experience as EXCELLENT and am looking forward to utilizing my storage unit!!!
ashley t | First ImpressionsLeo was very helpful
Joe C | First ImpressionsVery friendly and has good communication skills
Amanda R | First ImpressionsFor past 7 years My climate controlled unit has always been regulated and dry. My furniture did not warp, nor split!! Staff has always been friendly and helpful , answering all concerns when I had moved across country keeping my items safe during Hurricane Harvey!
SUSAN b | Overall ExperienceThanks!
Bret A | Overall ExperienceEnjoyed my storage stay there. Just wish they had the equipment I needed when I moved. Had to rent from another location and drive to storage to get my things out.
Laura T | Overall ExperienceThe staff there is remarkably friendly and helpful. Facilities are clean and well maintained.
Misti N | First ImpressionsRecommend fixing the pot holes - especially at the gate on Landing Blvd.
george B | Overall ExperienceHelpful staff and wonderful customer care. Relocations are better with Brian and Leo who helped me with everything from storage, packing and moving to new location during the COVID-19 pandemic! Truly appreciate your care during this difficult year. Thankful
Gwen F | Overall ExperienceIt was a great help when we needed it, and very close to our home . The man at the front desk is great . Very helpful and very friendly. Thank you
Glenda H | Overall ExperienceA great place to do business.
LARRY H | First ImpressionsAlways great service.
chad W | First ImpressionsBrian & his Staff are very Professional...
DALE D | First ImpressionsVery friendly staff
paige p | Overall ExperienceThe guy in the front was awesome and very helpful but it was a couple throughout the yard that was very unpleasant. But will definitely be back it was nice and easy to get in and out with the 30’ camper.
paul a | Overall ExperienceThe staff is awesome! This is my second time coming here!
theresa w | Overall ExperienceBrian and his staff were always very helpful and friendly. They were quick to accommodate when I needed additional space and gracious when I went back down to just one unit. I always felt safe when I was there alone.
JACQUELINE F | Overall ExperienceHaven’t moved in yet so don’t want to misjudge
paul a | First ImpressionsYou were much higher than other competitors but the attendant at desk is the reason why I went with U-Haul. Leo was Helpful, Courteous and a Professional. That's the only reason I went with U-Haul. Leo was above Excellent.
dennis b | First ImpressionsOnly issue was it was difficult to reach anyone onsite by phone.
ROLAND G | Overall ExperienceEveryone we have talked to at location has been extremely nice and helpful.
Stacia F | First ImpressionsFrank was a huge help in getting me situated with a storage unit and getting the truck and trailer taken in!
MARCUS V | First ImpressionsEasy and convenient access to our stored travel trailer.
JOHN S | Overall ExperienceStaff was very helpful and amazing customer service!
Heather S | Online Move InThe overhead structural steel for the outdoor covered parking was very rusty and caused a significant amount of rust flakes to fall from the roof onto peoples stored items. If not caught quickly this will cause rust stains on peoples belongings, especially boats. The wash down stations available onsite do not work so it is a big inconvenience to try and store a boat here without somewhere to easily flush the motor or do a quick rinse. Other than that everything was as advertised.
Kyle C | Overall ExperienceGreat customer service.!!
JUAN H | First ImpressionsGreat team !!!!!! Third time renting there!
Preston D | First ImpressionsSimple, clean, easy, All Good.
JOSEPH A | Overall ExperienceThe people at this facility are awesome. They were so nice and helpful! I highly recommend this Uhaul store/facility!
CHRISTAN H | Overall ExperienceThis is a very well run facility. The staff is very helpful and friendly. Pride in this business is evident!
Melissa H | Overall ExperienceLeo was super helpful.
Carrying h | First ImpressionsEveryone very nice and helpful.
latonya k | Overall ExperienceGreat staff. I would not think twice about using this facility if I ever need a storage site again.
FRANK G | Overall ExperienceI’ve used this location several times over the last 20 years & it has held up to the times. Brian Thorpe runs a class operation. You may be able to find something a lil cheaper, but it won’t have Mr. Brian and the great customer service.
Wanya S | Overall ExperienceGreat service, very responsive.
Victoria C | Overall ExperienceMoving to Brenham. Been a pleasure to do business with Brian and Leo!
Larry F | Overall ExperienceThe employees were all very wonderful. The phone agents were a delightful surprise and so was the facility personnel. Finally, the rented equipment performed so well that I was very happy with our entire experience. We were making a big move across Texas so we were stressed but you all made it a great experience, Uhaul! Thank you very much!
Seth M | First ImpressionsI was happy n they work with you. Excellent 👌
ALMA P | Overall ExperienceThe staff was always friendly and helpful both on the phone and in person.
STEVE D | Overall ExperienceThe staff is all great to work with. Facilities are always in top shape and clean.
BILLY J | Overall ExperienceThe best husband and wife team. They definitely work with you through difficult times. Mr Brian and his wife. They are the perfect model that should be followed.
Altini Y | Overall ExperienceBrian was very courteous and customer focused. It was a pleasure doing business with him.
Randy J | First Impressionsi always have great service whether in person or over the phone. Thanks to Leo for all his help!! Keep it up. And thanks always to Brian for being a dedicated owner-operator over all these years. Regards, Anthony
BOOKKEEPING U | First ImpressionsVery convenient and well maintained facility.
Nata C | Online Move InVery recommended!!! So easy to set up initially & get started. Always easy access with remote entry. Automatic debit from bank was easy and efficient. Very clean around grounds with Excellent friendly Service & professional staff. THANK YOU UHAUL 518 West Main League City!!!
caroline s | Overall ExperienceGreat storage location! Highly recommend.
Krystoff H | Overall Experiencethe old school personality great customers talk to customers and joke with customers was such a pleasant experience..
LEO S | First ImpressionsGreat customer service. Clean space. The team was very helpful.
Sidney D | Online Move InThis storage facility is "Top notch" in my Military-minded rating. General Manager Brian Thorp has been super friendly, courteous, very helpful in so many ways. Brian gives you the feeling like your "family" and he will help you in every way possible. The staff there are always willing to help you with whatever your needs are. Boats, Campers, RV's, Tractor trailer rigs, any type or size of storage you need, they have it! This is a 5-star facility and I will continue to be a customer for years to come!
BARRY E | First ImpressionsThe staff at U-Haul has always been very helpful and polite. They are great people to work with.
JAMES D | Overall ExperiencePhenomenal staff and great facilities. I would definitely recommend
karla j | Overall ExperienceBrian is awesome !!
Alan D | First ImpressionsAll the employees were always efficient and professional
Annie J | Overall ExperienceLeo was very efficient in helping us with our storage needs.
TRACY S | First ImpressionsBrian and the whole team were the best! We have rented 3 different storage units and rented 2 trucks over the past 3 years. Brian was always helpful as we downsized the units. Great customer service from the entire office staff! I would highly recommend this particular U-Haul storage facility based on my positive experience and will use it again for any future moving or storage needs.
monica l | Overall ExperienceBrian was extremely helpful and easy to work with. We will definitely be utilizing this location for RV storage and any further storage needs.
Amanda L | First ImpressionsEveryone on the staff was professional, friendly and extremely helpful!
Kyle S | Overall ExperienceExtremely helpful staff, very clean.
Raymond W | Overall ExperienceGreat customer service!
Solomon L | First ImpressionsBrian is great. Every business needs a Brian.
john b | First ImpressionsWould definitely use your service again
michael c | Overall ExperienceGreat people! Friendly and Very Helpful!!!
JASON L | First ImpressionsDaniel was very nice and engaging. Although we chatted up a storm (which I LOVE to do).. he still got me out in record time. As a matter of fact, everyone who works there from the owner to the storage assistants, always give each customer a very welcoming and pleasant experience.
Wanya S | First ImpressionsBrian was the best. Very customer friendly and knowledgeable,understanding
Dean T | Overall ExperienceThe staff were friendly and fantastic. Highly recommend to anybody in the area. Keep up the great work! I wanted to commend the owner on his friendliness towards veterans.
CALEB R | First ImpressionsI was happy with the space overall while I was using it, although the space was priced higher than other area spaces. I paid my rent for the last month but was able to get all my things out 3 days into the month. They would not refund me any money back for the other 27 days I would not be using the unit. It's ridiculous to charge for an entire month and not offer a partial payment back when they will now be able to rent the space to someone else. I will not be using this storage company again for that reason and will not recommend it to anyone else.
Amy p | Overall ExperienceThe staff and managers at League City storage were always cheerful, calm, helpful, patient and professional. Thank you for repairing the sliding lock of our storage unit the instant it was a concern. Also, thanks for having a laid back and yet somehow still extremely efficient attitude toward your work. That, along with old fashioned kindness, is rare! Heather Foote
Heather M | Overall ExperienceBest place ever for storage. Super staff, very friendly & always helpful. Best kept place I've ever seen. This place is clean & tidy but also little touches of decor & a homey feel & restrooms that are immaculate. Everyone who works here is genuine.
elizabeth m | Overall ExperienceAll personnel were professional and accommodating to my requests. Brian runs a great crew.
Marlin S | Overall ExperienceBrian and this team always is a pleasure to work with. I plan on buying a motor home and will store there again in the near future. I just don’t need to store many landscape trailer anymore.
TIM W | Overall ExperienceRented here many times nice people fair price
Herman M | First ImpressionsVery friendly service. All equipment was in great working order.
TOMMY D | Overall ExperienceGreat place to store extra stuff
Lawrence B | Overall ExperienceEveryone had great customer service!
Fermin V | First ImpressionsExcellent customer service, facility was spotless!
Melissa H | Overall ExperienceWonderful experience
carol h | Overall ExperienceThe staff was always very friendly and accommodating. They made everything so easy.
Mackenzie F | Overall ExperienceCustomer service experience was excellent. Very helpful and knowledgeable. Clean office and facility.
Melissa H | First ImpressionsHave used this facility multiple times over the past 18 years. Staff has always been very professional and helpful.
Beverly S | Overall ExperienceSuperior service & willingness to help with how things worked turning vehicles & trailer in after travelling from Fort Worth. Storage was set up great & Mary was so wonderful. Glad to be here.
elizabeth m | First ImpressionsNice people
James E | Overall ExperienceMary was so nice and helpful. We got a great deal on our truck, plus a month free storage, WOW!
Myckella D | First ImpressionsManager and staff seem to very knowledgeable and friendly. I would recommend this facility to anyone needing storage
Steve A | Overall ExperienceThe Staff always goes above and beyond and are very thoughtful kind awesome people
GARY A | Overall Experiencethe lady that registered me was terrific!
Steve A | First ImpressionsWe parked our RV at this facility for over 5 years. Access and help from staff was always excellent. We moved to have a larger spot for our new RV.
MICHAEL C | Overall ExperienceExcellent customer service and location! The general manager was just excellent to work with. Very good experience
Christine C | First ImpressionsTop notch staff. Always willing to help.
Christian B | Overall ExperienceBest service I have ever had everytime I access the facility
myron l | Overall ExperienceMary was excellent! Very pleasant & good advice when we asked for it. She was great to work with and we signed up to rent an RV storage spot
Joe F | First ImpressionsQ
PAUL R | Overall ExperienceAlways a great experience at this UHaul!
sam T | First ImpressionsProfessional and friendly
Barry E | First ImpressionsWe signed up for three months and stayed for three years!
LEONARD T | Overall ExperienceThe most helpful and friendliest management staff I’ve ever engaged with and this is the reason that I would patronage this facility again!
Cheryl J | Overall ExperienceI have no real complaints, everything went very well, the staff was very helpful. The only thing I would say is lower the price for dumpster use. An $80 quote seems outrageous.
Kenneth B | Overall ExperienceMy u-Boxes were handled and delivered in good condition the overall experience was good.
Mark L | Overall ExperienceBrian's a good guy.
Robert S | Overall ExperienceGood service
Mark L | Overall ExperienceThank you!!
STEPHEN E | Overall ExperienceThere was a misunderstanding on my account and U-Haul storage area handled it quickly and resolved everything to my complete satisfaction I'm very happy with my rate of $59.95 per month
TROY H | First ImpressionsI "HIGHLY" reccomend U-Haul Storage of League City. They are the most helpful and honest group of people. They will take care of you like family. I wouldn't hesitate using them again!
johnny d | Overall ExperienceI have used this storage facility numerous times and that always go above and beyond !
Gary H | Overall ExperienceGreat front office crew.
Thomas S | Overall ExperienceAwesome customer service
valerie p | First ImpressionsExcellent experience
ROGER D | Overall ExperienceThey were always very friendly on the phone and in delivering the boxes and picking them up.
Terri T | Overall ExperienceThis has been by far the very best facility I have ever used. The people here are extremely kind and caring. They always have a warm greeting and kind words every time they see you.
Jeannie W | Overall ExperienceThank you for your help moving my belongings from MA to TX successfully and providing a safe and great place to keep my things until settled down. God Bless you and Happy Holidays
Ricardo F | Overall ExperienceOutstanding service!
JOHN W | Overall ExperienceThese guys are wonderful!
Mary R | Reservationgreat experience all around
michael h | Overall ExperienceI cant say enough good things about this facility! Very neat, very secure, and very friendly staff. Wished I didn't have to move my trailer...I wouldn't have left!!!
Melvin S | Overall ExperienceThis is my second time to rent there. It will be my third if need be because of employees like Joseph who make something as stressful as moving very easy. Thanks Joe!
Steve E | Overall ExperienceThis location was great the people were nice. I actually had myself sword at this location for a very long time and never had a problem.
GINA B | Overall ExperiencePersonal in front office , excellent service.
reynaldo f | Overall ExperienceBrian was extremely helpful
RALPH K | Overall ExperienceYour customer service was excellent, especially from Joseph. He is a great asset to your organization.
richard C | Overall Experience10x10 is actually 10x9. Advertised rate (inside office) cheaper than online pricing. You are forced to use a certain type of padlock, which ironically they sell. :-/ Clean grounds, owner very nice.
barry w | ReservationAll of the employees were extremely helpful every time I went there. The only thing i would suggest is an option for an e-bill. I had 2 U-boxes stored for 4 years. Every month i got 2 statements/ma
JULIE S | Overall ExperienceYou all have constantly fantastic!
VICTORIA B | Overall ExperienceGreat people here! All are very helpful!
mary R | Overall ExperienceBoth attendants were just super nice and helpful
Casey G | ReservationThe people at uhaul was friendly very kind and helpful I think God for good people and good service if anyone read this uhaul is number 1.
Monic K | Overall ExperienceNo comments
RONALD V | Overall ExperienceVery good service and location
Jose R | Overall ExperienceAwesome experience
Ileana V | Overall ExperienceBruce and his team are the emphasis of what customer service should be Great customer experience
MYRON L | ReservationOther than having to pay. Lol. I recommend this place to store anything. Very friendly . Always very nice in person and on the phone . Also my stuff was there during hurricane Harvey and it was H
ROBBIE J | Overall ExperienceVERY nice folks running this facility. Brian and his wife are very polite and personable.
Robert S | ReservationI have been with U HAUL for 4 years now and the management and staff are second to none.
Carlos J | ReservationEverything anyone could ask for to store a complete household..
chester s | Overall ExperienceThis Uhaul facility was very well maintained, and the staff was very nice!
Amanda D | Overall ExperienceVery nice experience
JOHN M | Overall ExperienceMy unit number was H 12 . The door was so bad thAT i HAD TO HAVE HELP OPENING IT HOPE YOU FIX IT FOR THE NEXT CUSTOMER
RONNIE S | Overall ExperienceI used a climate control unit. It was super clean and so well maintained. The employees were GREAT! I could not have been happier with my service. Thank you to U Haul for making our move easy.
laura D | Overall ExperienceI was given plenty of notice for when my pod would be delivered. My delivery person was very pleasant and worked with me for time of delivery. I was very satisfied.
julie l | Overall ExperienceHad a good experience in our time of need. Would not hesitate to use this storage facility again.
jane s | Overall ExperienceWill recommend to friends and family. Great friendly people, clean place.
John E | Overall ExperienceWhen needed, you couldn't ask for a friendlier staff! Would definitely use them again if the need arises.
DENCEN H | Overall ExperienceVery satisfied with my experience with this facility
PAAL M | Overall ExperienceEveryone was very friendly and helpful. Brian and his staff were super.
Abran D | Overall Experience