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Atina P | Overall ExperienceCustomer Reviews for U-Haul Storage of Southwest Beloit
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Gate was broke on move in was able to access my unit now the gate is fixed and my access code does not work to gain access to my unit a new code was never sent either. Also cannot get in contact with property manager or anyone that can assist me with getting a new code. Probably will move my belongings to a different facility with better customer service and accessibility
Cameron C | Online Move InExcellent service great communication skills guaranteed love my experience.
Teresa J | First ImpressionsExcellent value
Scott L | Overall ExperienceKevin wad poliet and made sure that I understood how things work with the billing. He did a great job.
Anna S | First ImpressionsJust send back the latest payment (after I had emptied the locker) and things will be great.
ROBERT P | Overall ExperienceThe gate code to access the property was incorrect. It took til the next day to get the stuff from my pickup and trailer to the unit. Otherwise the process is quite convenient.
Francis O | Online Move InClean, easy, and quick!
Andrew D | First ImpressionsThe code I was given to enter is not valid.
Susan F | Online Move Inthe gate would not closed and people were domping tires. Another thing all over was not clean like it was for
Deloris W | Overall ExperienceFriendly and respectful staff
Ralph L | First ImpressionsI struggle at first to go in because the access code i had was incorrect when finally was able to go In the unit was full of bugs by the doors and inside as well
Claudio C | Online Move InI've been with this storage unit company for many years I go back to him all the time and I'll stick with them they're very clean they're very nice people to work with I won't go to another one unless I absolutely have to that's how much I really like this company this main storage unit that is
Deloris W | Overall ExperienceWas told they had 24 hour access but did not!!!! Customer representative was very rude and supervisor was also and did not do what she said she would
Mildred H | Online Move InI found Kevin especially helpful in helping find a storage unit. Above and beyond. Thank you for explaining everything I needed to know about unit in a kind manner. Will tell my friends in the future.
Tammy R | First ImpressionsThe 2 ladies that work there are super nice and took care of me lucky to have them!!
Angelo e | Overall ExperienceMy password they gave me did not work to get in the gate she told me to give here another 4 digit number that I would remember and that did not work very frustrating . I hope someone call me
Angelo e | First Impressions