I think the service is very good.
yoham dCustomer Reviews for U-Haul Storage of Yakima
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Same scenario as when we picked up the trailer- the sales person was personable and professional. When the need arises I'll be back.
David CThere was no one in the front to help people. Myself and and others customers waited for 15-20 minutes before any came to help us.
ANITA SFast & friendly
Richard Cvery quick pickup. very reasonable price
Lisa RTough to improve. Already great service and equipment.
jim sWith three charges to my account with no refund issued. Caused me and my daughter to have to put groceries back at fre Meyer. I returned your equipment in excellent condition and hardly drove it anywhere. I was to be issued a credit of 30 dollars for a total charge of 129.95 dropped off today at 10:55 am on time and was due for return at 11 am. Even have another rental for tomorrow morning. I really hope this gets credited immediately to my account. I purchased supplies and materials so it was very upsetting to me. I was satisfied with the easy rental and check out and in but the three charges is extreme.
Julie HIt was after hours and there were no personnel available. Self return became a chore with the app and browser not working on multiple phones for location services. It took some time to get phone assist for manual return.
CHESTER CThe storage unit and the entry were all very clean and easy to get to. I originally was looking for temporary (a couple of months) storage. It ended up being over a year. The cost made it a perfect option.
Kimberly K | Overall Experience