The young man at the counter is rude and admittedly doesnt know how to help customers.
Robert R | Overall ExperienceCustomer Reviews for U-Haul Storage on MN-210
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very nice and very professional. Thanks.
EUGENE L | Overall ExperienceMy complains were the price was a bit high. And when moving out i wasnt told right away that they do not pro rate move in or move outs. And i paid for a full month and before it was totally cleaned out they put there own lock on it which prolonged the move out. But other than that they were good to rent from since they took over the facility.
THERESA G | Overall ExperienceI'm a little concerned when I saw the bait stations
Robert R | First ImpressionsEasy to do
Bruce K | Online Move InThe manager of the storage near me, Jason, is one of the most god awful people to get hold of and deal with. He's always got an excuse why he's never at the office and you can't reach him. He falsifies information And then expects things to be done based on his ill recording. His demeanor and personality is that of someone who should not be working with the public at all . As far as u haul employing these types of people, It's really unbearable. U-haul as a company has gone downhill so much in the last several years since the first time I've started using them, I will never use them again. Not for moving trucks, not for storage, not for absolutely anything. Good grief and good luck. $170 for a small garage ... you people rob hard working people.
SARAH P | First ImpressionsJason was always available, very kind and very helpful. I was very please with the entire rxperience
JUDY L | Overall ExperienceI would like to have 24 hour access to my unit.
LYNN P | First ImpressionsA little pricey
MICHAEL C | Overall Experience