I had a 40 foot long RV and they expected me to back up with the trailer hooked to it and put it back where they wanted me to before they were unhook it which was ridiculous and two people were trying to tell me how to back up and ended up, backing into the garbage dump and damaging my RV Someone needs to call me immediately so that I can discuss this claim that I need to put in I’m very disgusted Ted thank you Ron Lux 954-610-2876.
RONALD LCustomer Reviews for U-Haul at I-95 & State Rd 84
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Christine was awesome, super friendly and very helpful.
CHAD RCustomer service at this location was wonderful. Everyone was helpful and pleasant. Truck was in good condition and pick up/drop off was easy. Thanks to all!
GARY BEverything was great, except for the fact that the truck leaked on a lot of my belongings. Some minor damage occurred as I drove through 10 hours of light to moderate rain.
kevin cNothing comes to mind but I rent a lot so I'm used to the process.
JEFFREY HEveryone was fantastic neat a d very professional. Highly recommend thus branch.
PATRICIA D14 miles … before return I put $10 gas On your reçu You put 58.50 dollars I think 68.50 $ gas It’s abuse… I am not happy
Paul TBigger parking lot
WARD BCustomer service was on point, equipment was in great condition. Great experience
ARIANA ACool successful transaction
Wittney GThis store has great customer service. Thank you so much for all the help!
ALEJANDRO CEveryone that helped me was very friendly / the service was first class / first time at u-haul-it 👍
Jack AThe van was full of cockroaches. Absolutely disgusting and extremely disappointing.
TIMOTHY HThank you, girls and boys especially Miss Cristine who take care of reservation and was helpful with entire team at location 1840 W State Rd.84, Ft Lauderdale, FL. Quite surprised around the neighborhood and Dania Beach areas since last time actually we were Floridians 🤩 and myself submitting many projects of FDOT since 2006 Palm Beach, Broward, Miami-Dade, Brevard, Orange, St.Lucie counties all way till famous project of 595 whose apparently 🙄 put in bankruptcy and freeze renovation for couple years fue huge mistakes starting bidding of federal funded projects lumps sum due to using cheap materials not from APL list back in 2010 but overall impressed by public transportation improvements and shelters, bus stops for the passengers pedestrians and safety at first place according FHWA, Specs of MUTCD what actually same should NYSDOT and CDTA do but being so corrupted authorities they care less about these specs anyways.Sad???? Indeed. Thank you once again and see you later for sure during next visit/moving to FL and in meantime Greetings and realize how we are alike and wish the same. The sun rolls across the sky, Pancakes are smeared with honey. We say good bye to cold winter And take off our coats. Let's blow the wind and clean around The ant opened the window And trying to get out after eaten sweet pancakes, We are taking the goat to the slaughterhouse. Sun, sun, come to us Warm the Earth and children of the Earth!😘🫣🤫🤔🤐
IRINA MThis is the best Uhaul location that we have ever dealt with. Service is always on point, efficent and fast. Will always return to this location for my rental business. Thanks
DANIEL CStaff was very polite and efficient thank you for the rental
robert cStaff was very friendly and on point
robert cThere was no parking to leave your car. Because of the way the parking lot is configured. It is very difficult to get into one of those big trucks and maneuver your way out of there as it is all on an angle.
ELIZABETH PYour staff was topnotch. I can't think of anything. The lady that assisted me actually worked 3 people at once when the line started to grow, giving everyone the same courteous and expedient attention. Quite impressive. I originally went to the store on Broward blvd and left. The trucks were dirty and had bugs. I drove all the way over to your location and was so impressed, that when I was ready to move, I definitely would take the drive to rent from your location and I did.
FAIDGRUS HAOK
BARBARA CNothing everything perfect
Albert SEverything was good, thank you guys
SVETLANA KBest Customer Service I’ve ever had at a U-Haul. If I had more stuff to move I’d be using this location.
DARRELL HThe area manager named Davina and the employee named Shemila went above and beyond to let me get the only 5x9’ open trailer there. I truly appreciated their effort.
STANLEY RShakelia was amazing. A great asset to your work environment. Customer service was knowledgeable, helpful and very pleasant. Kudos to her
NICOLE CLocation sucked to get too if you don't know the are and Info about the service Road.
DONTE CEverything went beautifully. I appreciate it.
David TEveryone was very nice
JACQUELYNN YEmployees were very helpful and professional. Just a good experience overall.
SCOTT TStaff were friendly and I felt welcomed so yes I recommend this location.
Ivan AThis location is great with all amazing team members who know exactly what they’re doing, a very unique team that should be training team members from other locations.
PETER MCustomer service needs improvement
VICKI PGood customer service excelente
JOSE P👍🏽👍🏽
DAVID VThe employees were professional and courteous. Everything was great!
TERRY JPerson on duty when I rented was pleasant, but the experience was not what I normally receive to make rental easy. I rented online and selected counter pickup, not mobile. Instead of counter clerk taking my license and scanning images, they insisted that I must use my phone to do this myself. The online site kept rejecting the image to the extent that I had to insist the clerk do his job and scan the image as has been the norm every time I have rented from you. The clerk also insisted that a second separate contact number was mandatory even though your online site states that this is OPTIONAL. He insisted that he must call to verify the number. This is the first and only time this has ever happened here and at any other car rental I have ever used around the globe. When I asked where the manager was, he informed me that he was there to sub for the regular manager who was on vacation and stated that he was there to correct this franchise's rental procedures because they have not been performing them correctly. Overall, he delayed the process and I believe that he was intentionally being difficult. He was having me do a mobile check in at the counter and insisting to provide a number and then phoning people that is beyond what mobile check-in has written as OPTIONAL. I will rent a van at Home Depot or Sixt next time.
PETER SThere was an empty bag of chips and also a napkin left by the previous customer. Everything else was great. Thank you.
GERMAN LBut I will tell the people that I refer to deal with anyone except Capresia. Her customer service is not good.
Stan RGreat experience. Friendly staff. Fast process. Excellent vehicle.
EDUARDO RThe BEST UHAUL in FORT LAUDERDALE !!!
Randall HGreat team!
CHAD TThe manager was very helpful and we were grateful for her help
LEE ONot what the young mans name was but very helpful and friendly.
MICHAEL PTrucks need power door locks, elec windows and speed control
THOMAS BKeep doing what you do Thank you
AUTHER KChristine the site manager met me and was awesome checking me in Great location lot of room to park truck easy to find
Paul VThe staff were very helpful in welcoming me and taking over care of the truck upon arrival and guiding me where to wait for an Uber. The store did not have anywhere to sit and wait, which would be helpful, particularly since this location is near an airport and I assume have a lot of people going there who need to wait for transportation.
RACHEL RPrompt service. And, that is important when you are under a time crunch and stressed with moving.
John AThe Entire Staff was great and friendly. I will recommend your location to anyone looking for a rental to move !!
PAUL SSame
SANISE JAwesome place customer service kind of dry.
AKEEM W