Not a thing. It was a very pleasant experience. Will definitely use again if the occasion arises. Pleasant employees and great rates. Extremely pleased.
PATRICIA WCustomer Reviews for U-Haul of Torrance
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Pick up was smooth and trailer was ready as promised. Unfortunately I missed adding my wife as a driver at time of pickup... when we called to add her we found out it was too late. They only allow additional driver add ons within 15 minutes of pickup. Hopefully adding this to our review will help others remember to add your relief driver when picking up your rental. Other than that the experience was excellent and the staff at this location were great!
NATHAN PAwesome!!! I love this location! Best U-Haul location I’ve ever dealt with, and I use U-Haul fairly frequently too:) Thank you!!!!!
PATRICIA KVery easy drop off, super nice staff!
John HNA
PENNY FOne of the smoothest Uhaul transactions I've had.
ALEX SNothing ,you have a customer for life I really don’t know what I would do with out your service thank you and keep up the great work!
DAVID BExcellent customer service as always at U-Haul Torrance Pacific Coast Highway and Hawthorne Boulevard
MICHAEL SService was great
PETER CThe lady who helped me, (Tina?) was excellent. Fast, courteous and efficient.
JEFFREY FGreat service and excellent equipment.
JOHN DExcellent employees
KAMRAN Gsuper easy - extremely practical and useful to move music equipment. Easy to drop off and very nice crew! Thank you!!
JASON BMy experience it U-Haul has been has been good and I have used them several times before and I do recommend anybody to use them for what they needs
Mark RService was excellent.
BETSY CGreat experience, thank you!
SCOTT PGreat service! Chase the day workers off the property very annoying.
HERMAN PThis location has always been very kind, courteous, helpful, and knowledgeable. I’ve never had an issue on renting or returning to this location. The staff is great and I will return here each time I have a rental requirement. Great job South Torrance U Haul team!
WILLIAM KThis location is great! Very helpful staff!
GAREE BVery nice place
GILBERT GVery happy with your customer service
SAUL MGreat service from start to finish
ERIC BRental worked out well without a hitch! This U-Haul has their s..t together!
ROBERT Tauto carrier worked flawlessly! staff was courteous and quickly took care of me.
JAMES AReserved a trailer online. Called the shop to confirm my vehicle met necessary specs. Got a quick thumbs up. When I arrived, I was processed and hooked up in 10 minutes! Nice work U-Haul!
MARK SWet good customer service, u- haul app also very good and easy to use.
JULIO AAll was great except it was a little pricey!!
LA MLower prices and bigger raises to the employees
RUDOLPH CStaff was very helpful. The process was easy.
JEREMY JThe gentleman that helped me was efficient and kind. The whole team worked to ensure that my trailer was ready, hooked up safely and properly and that I was able to get in the road quickly. The people were great!
Dana AStaff was very friendly, helpful, and efficient. Great rental experience .
CARLOS HAlways great customer service
JEFFREY HThe U-Haul representative was very nice and thorough. The truck was new and in great shape.
FERNANDO DAccessible location. Good customer service. Representatives are very good and provided all the information needed.
NAGESWARARAO GStaff was great!
STEVEN Fgreat service at the torrance location.
ARTHUR AEverything was perfect. From pickup to drop-off
MAURICE RI like your customer service on site in the branches. Super helpful
CHRISTIAN KIt was not bisy so I was in and out in less than 15 minutes
ARTURO RNothing to improve. This is my go-to location for rentals. David does a great job, and it's always easy, efficient and friendly.
TAYLOR NUsed 24 Hr drop off so didn’t interact with drop off personnel
Charles PA friendly staff and prompt service.
MAURICIO EVery nice and welcoming.
ROBERT NFIX YOUR APP/WEBSITE so that I can schedule a rental for 24 hours or more without having to go into the store!!!!! I have been VERY frustrated with this newest effort by UHAUL Corporate to prevent people from renting for a 24-hour period or more. We have a 4-day rental coming up in June, and I hope we dont have issues then. Might have to start looking at Ryder, Penske or even Home Depot for rentals if Uhaul continues to push short-term renting.
CHARLOTTE GClerk at counter was not responsive to "this" customer. Staff went above and beyond to make sure I was safe and secure before leaving the lot. They even allowed me to use the step stool for the duration of my rental. Without, I would have been incapable of re-entering the cab. EXTREMELY CARING for a slight physically impaired person. Much appreciation!!!!!!!
JESSE FWonderful and courteous staff.
KORINNA AOutstanding customer service from William. Courteous and professional.
VIRGINIA MOld truck
mikhail yHave your representatives be more informative about the services UHAUL provides. We purchased the most expensive option when we only needed the basic and could have save some money. Otherwise, our experience was great, fast and easy and would definitely rent from here again. thank you.
Patricia MGreat staff! Friendly and helpful.
JON CI’ve rented thru Minnie & David for my family’s moving truck needs- over many years… They ALWAYS deliver , Great Service! - Well Done !👍
JAMES BFair and balanced. Loved the outcome. Will certainly use U-Haul for any of my future needs.
Joshua Man hour ago New I guess it's time to give credit where credit is due. I've been renting U-haul for many years,and these guys really know there business. As a mover I know moving day is the worst ! But if you let them guide the way, you get through it pretty smoothly like many others. Moving not easy for anyone . Stay positive and give credit where it's due. Thanks David and his great crew......
WILLIAM SThe guys helped me with a fuse that I had to fully installed on my lighting set up for my Acura MDX. Really appreciated the help!
KENNETH MWe are very satisfied , especially with the good costumer service that Marcos gave us.
MARTA OWe tried the self checkout, but we couldn't unlock the truck despite following the advice in the app to push down on the lever. Fortunately, the person inside was able to help.
Steve RAlways quick and efficient service A pleasure
RAIMUNDAS Z