Customer Reviews for U-Haul of West Saint Petersburg

5,527 reviews

4020 66th St N   Saint Petersburg, FL 33709

(727) 344-3988

View Facility Map

Office Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(727) 344-3988

4020 66th St N
Saint Petersburg, FL 33709

Services at this Location:

Office Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Vanessa G 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH H 
Rating:
5.0

I was impressed with all the staff at the 66 St. in St. Pete location. Attentive and courteous. As an old person I was happy to see a crew of younger generation people taking care of business. Well done, y'all :)

JENNIFER S 
Rating:
4.0

Customer did not leave a comment.

JAMES F 
Rating:
4.0

Checkout was fast and the associate was helpful.

CHRIS H 
Rating:
5.0

Customer did not leave a comment.

Leanne L 
Rating:
4.0

Maybe a bit less air freshener.

MELISSA C 
Rating:
5.0

The young man with the longer brown hair was very helpful!!

GRANT R 
Rating:
5.0

Customer did not leave a comment.

STEVEN L 
Rating:
4.0

Very convenient. I used the app to return so my only interaction was a greeting at end of my drop-off in parking lot. He was very cordial and checked in on me just in case. App worked great for dropping off.

JOSEPH S 
Rating:
5.0

Again was called by Uhual during my move and told the drop off location at 1200 28 St N was full. Told to drop off here which is where I kept asking to drop off at. 4020 66 St N is a huge Uhual site that runs like a well oiled machine. No waits, No hassles.

robert a 
Rating:
5.0

Customer did not leave a comment.

Loki C 
Rating:
5.0

Customer did not leave a comment.

BRUCE B 
Rating:
3.0

Driver's Headlight was not working

Kelvin E 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER L 
Rating:
5.0

Vehicle needed a couple minor issues resolved

TRACEY C 
Rating:
5.0

I accidentally booked 2 reservations and didn’t realize. This location was the best. The other location called and left me a message that said said thanks for wasting his time. That’s when I realized I double booked. I’m glad I went to this location. Very friendly.

MELLISSA M 
Rating:
5.0

Customer did not leave a comment.

Stephen W 
Rating:
5.0

Customer did not leave a comment.

SCOTT F 
Rating:
5.0

Have some coffee available to drink while we wait! Its always a lovely experience coming in and staff are friendly - a cup of great coffee would just make it wonderful.

RIMA Z 
Rating:
5.0

Nothing! Great service all around!

ADAM F 
Rating:
4.0

Customer did not leave a comment.

KYLE K 
Rating:
5.0

Question did you find a key with a pod?

CARLOS M 
Rating:
4.0

Nothing to do with the service or facilities. I did experience two flat tires with one trailer. Also was told I would not be charged for the rental. Not only was I charged for the original rental but for the extra rental. I was late because I was waiting around for four hours for U-Haul Roadside.

JOSHUA W 
Rating:
5.0

Excellent service, workers are very friendly and welcoming 🤗

GLORIA H 
Rating:
5.0

Customer did not leave a comment.

GARY G 
Rating:
5.0

The young lady that helped me was great.

MARK V 
Rating:
5.0

Really appreciate the quick in and out using the early check in and confirmation on location pickup

Ben V 
Rating:
4.0

Employees are very professional and their customer service is the best. Would definitely recommend this location.

STEVEN M 
Rating:
3.0

The truck had a check engine light, the airbag needs service indicator came on while driving and the truck had water intrusion in the back of the bed, limiting what we could pack. This truck should have been taken out of service.

ELINOR B 
Rating:
5.0

Customer did not leave a comment.

EMMA N 
Rating:
5.0

Rental was easy and quick!

DOUGLAS F 
Rating:
5.0

Customer did not leave a comment.

DEBRA F 
Rating:
5.0

I am very happy with the professional service received. Thank you!

MOISES Z 
Rating:
5.0

Joe was great walked me through every step of the process.

CLAUDIO N 
Rating:
5.0

Customer did not leave a comment.

JASON S 
Rating:
5.0

Customer did not leave a comment.

CHARLES H 
Rating:
4.0

Customer did not leave a comment.

Herbert M 
Rating:
2.0

Do not call people at 7am. Do not cancel reservations if a person is 30 minutes late. Do not select a drop-off location without authorization from the customer.

VITALY S 
Rating:
5.0

Customer did not leave a comment.

Alison P 
Rating:
5.0

Exactly as expected, employees were very friendly and knowledgeable

DOUGLAS B 
Rating:
4.0

Customer did not leave a comment.

JOSEPH H 
Rating:
1.0

i was upcharged for gas because i was not told about the form i need to fill out when first getting into the car, so i was charged more for gas. bad communication

Adrianna G 
Rating:
3.0

I paid for two Dollies and never got them

MEAGAN P 
Rating:
5.0

Customer did not leave a comment.

WENDY S 
Rating:
5.0

Customer did not leave a comment.

HECTOR G 
Rating:
5.0

Was in and out in under two minutes. When pulling up three people came to help us instantly. Was very impressed with the speed of service.

PAUL J 
Rating:
5.0

Please see above comments

DAVID B 
Rating:
5.0

Very friendly staff

TONY N 
Rating:
5.0

Customer did not leave a comment.

Michael S 
Rating:
5.0

Customer did not leave a comment.

BRIAN S 
Rating:
5.0

Customer did not leave a comment.

Lindsey P 
Rating:
5.0

Customer did not leave a comment.

JOSEPH M 
Rating:
3.0

Customer did not leave a comment.

CHRISTOPHER K 
Rating:
5.0

It all went well.

RONALD J 
Rating:
4.0

Customer did not leave a comment.

MICHAEL R 
Rating:
4.0

Customer did not leave a comment.

SEBASTIAN K 
Rating:
5.0

The manager was amazing. Super inviting and accommodating. My vehicle was done well before the promised time. Amazing service.

Kevin S 
Rating:
5.0

Customer did not leave a comment.

KEVIN H 
Rating:
5.0

Customer did not leave a comment.

JOHN P 
Rating:
5.0

Customer did not leave a comment.

MARK P 
Rating:
4.0

Customer did not leave a comment.

GERALD B 
Rating:
5.0

Great customer service and would recommend to anyone interested in getting a truck from this facility!!!

MISTY V 
Rating:
5.0

Haven’t received my boxes yet. Not sure of condition after shipping.

Karolyn Z 
Rating:
5.0

No improvement, everything was fine. Excellent, thank you very much.

JACK G 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS K 
Rating:
5.0

The whole process went very smooth from start to finish!

TIMOTHY M 
Rating:
5.0

Customer did not leave a comment.

LISA K 
Rating:
4.0

Customer did not leave a comment.

STEVEN M 
Rating:
3.0

They ran into an unexpected problem as the bolts broke off but they handled the situation professionally and turned out fine

richard d 
Rating:
3.0

Customer did not leave a comment.

NANCY A 
Rating:
3.0

This is the second time I have rented a 26' truck from this facility that required repair. The vehicle is the same one I rented in November and it has the same problems - misfire off idle when under load. This made our move very uncomfrotable when on the road. The location is very busy and the vehicle is much in demand.

DAVID W 
Rating:
5.0

Great service is always! Seems like I’m at this location all the time lately either running equipment or getting propane. The guys are always pleasant and professional. Robert and Devin were especially helpful and accommodating with i the most recent trailer rental. I needed to extend my rental at the last minute. Devin was able to maneuver and come up with a solution even though he needed my trailer and I wasn’t in town. I really appreciate the extra effort!

JOSHUA W 
Rating:
5.0

Their computer system was slow but people did great job

JAMES B 
Rating:
5.0

The ladies and gentlemen of the U-Haul rentals on 66th St. and 38th Ave. Truly are the best. I’ve been renting from this location for many years now, and I would highly recommend them to my family, friends andfellow of Veteran’s. They have been knowledgeable, professional and courteous with all my installations and rentals.

WAYNE L 
Rating:
5.0

Absolutely nothing ! Everything perfect…

PHILIP S 
Rating:
1.0

Bad truck

LINDER B 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER R 
Rating:
5.0

Great staff

TERRENCE D 
Rating:
5.0

Customer did not leave a comment.

DANNY J 
Rating:
5.0

Customer did not leave a comment.

AARON M 
Rating:
4.0

The U-Haul App is terrible. It took me 30 minutes to pick up my truck and over 30 minutes to return it. Also, the hand truck I had ordered was not in the truck as it was supposed to be. I had to get an employee to get it for me. On my return, The app was requiring me to take all the required photos over and over. I finally had to ask for help. The young man who was trying to help me was unable to do so and finally had to ask someone else for help. The person who finally helped me tried to finish my return through the app and finally had to just tell me my return was completed. I will never, never, never use the app again. It is absolutely horrible, frustrating, and does not work properly.

Ed B 
Rating:
4.0

Customer did not leave a comment.

MICHAEL B 
Rating:
5.0

air conditioner did not work

TERRE G 
Rating:
5.0

Customer did not leave a comment.

ROBERT M 
Rating:
4.0

Customer did not leave a comment.

CHARLES T 
Rating:
5.0

Customer service was excellent. Don’t change

JOHN B 
Rating:
5.0

Computer system was down and, lord I hate getting older because I've forgotten the name of the women who was checking us in as she went above and beyond to get us on the road for the long day ahead.

William C 
Rating:
5.0

quick,great equipment. quick chkout

kevin m 
Rating:
4.0

Customer did not leave a comment.

DELORIS G 
Rating:
5.0

Consistently Great! Thanks-best UHaul I’ve ever worked with!

JOHN P 
Rating:
5.0

Friendly organized great job. I'll be back again when I need to run you all.

FRANCIS J 
Rating:
5.0

Customer did not leave a comment.

FRANK M 
Rating:
4.0

Staff were personable and helped to hook up the trailer to my SUV.

ROGER G 
Rating:
5.0

Customer did not leave a comment.

Juan N 
Rating:
5.0

Fast

PATRICIA P 
Rating:
5.0

Customer did not leave a comment.

WALTER H 
Rating:
5.0

Rental was quick and easy and not too expensive.

MICHAEL D 
Rating:
3.0

The truck shakes when going over 60 horrible ride. Plus I received as half full and returned half full you charged me $25. Very unfare.

Thomas L 
Rating:
5.0

Love uhaul

JOHN A 
Rating:
4.0

fine

Timothy T  |  Overall Experience 
No reviews have been submitted for this location.
  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top