I thought the representative was supposed to assist in hooking up the trailer; they did not? The uhaul representative was not present at the location; they called on the phone. The equipment is stuffed in a little space between a dumpster and panel van, extremely difficult to maneuver and access equipment. Will not rent from this location again.
Charles M
Customer Reviews for US Gas and Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was disappointed to see Uhaul align itself with a location that sells drugs & drug paraphanelia. The location used their personal cell phone to process the transaction & I believe fraudulently signed the agreement with my name. The person didn't know how to properly attach the trailer which could have resulted in an accident. Luckily, I have experience towing & was able to properly attach it myself.
Amy F