Better signage on the business. The instructions for Uhaul was the bottom of a paper with a lot of info...in a closed, shaded door that said 'Closed'. The business was actually open, but we walked to back door in search of the Uhaul pick up point. We spent 20 extra minutes there trying to figure everything out. Also, calling the 800 Uhaul number after hours is a joke. Completely unhelpful after I was transferred 3 times and had to call back once. I am glad I don't need to use Uhaul again in the foreseeable future.
Julie H
Customer Reviews for USA Tax Professionals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was told moments before arriving to pick up the truck the correct address when I arrived I stood there in office while Danyelle talked on her cell phone never acknowledging my presence. Danyelle was very unprofessional texted me from her personal cell phone rushing me so another client can use the truck after she told me she would find another truck for the other client.
Stephanie P