Customer did not leave a comment.
CORY B
Customer Reviews for Ubetcha Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I feel I was overcharged. I wanted to rent the trailer for Saturday. So I went Friday afternoon to set it up. I was told they were too busy on Saturdays so I would need to pick it up Friday. I said ok so went ahead and filled out the paperwork. We'll they charged me for 2 days. And when I brought it back Saturday. At 3pm less than 24 hours from when I checked it out. No one was in the office. There were people in the shop. And no one came out to help. I unhooked the trailer and just left. On Monday I called as I was asked to do and report when I returned the trailer. And when I did this all I got was ok thanks well get it checked in. I should have just gone to the regular u haul location in grand island.
MICHAEL WMike and his staff were very helpful, tool the time to make sure everything was working properly, even though it was past closing time.
ROGER NLove this location. Was fast, well organized, and friendly
Will GNothing that I know of at this time. Was very satisfied. Thank-you!
geraldine mNo issues with drop off location.
Charlene AN/A.. When I picked up the trailer in St. Paul NE, I was helped right away, filled out the paperwork and the trailer was hooked up on my truck. We reviewed the setup & left. The drop-off was the same in Snyder TX. Showed up, reviewed the papers, unhooked & on my way in 10-15 mins.
john b