Customer Reviews for U-Haul at Dort Hwy

3747 reviews

1911 S Dort Hwy   Flint, MI 48503
(S Of I-69)

(810) 232-1505

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(810) 232-1505

1911 S Dort Hwy
Flint, MI 48503
(S Of I-69)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

KATHY F. 
Rating:
4.0

Customer did not leave a comment.

DELANE EVAN R. 
Rating:
5.0

Customer did not leave a comment.

DARRION MONTEL M. 
Rating:
5.0

Customer did not leave a comment.

KIM GENAE B. 
Rating:
4.0

Customer did not leave a comment.

JOHN DAVID T. 
Rating:
5.0

Customer did not leave a comment.

Albert J. 
Rating:
5.0

n/a

ROBERT T. 
Rating:
5.0

Customer did not leave a comment.

DENNIS EDWARD S. 
Rating:
5.0

Customer did not leave a comment.

DEONJANEA SIMONE B. 
Rating:
5.0

Customer did not leave a comment.

Michele S. 
Rating:
5.0

Customer did not leave a comment.

CARL LEE M. 
Rating:
4.0

Nothing at this time.

KIM GENAE B. 
Rating:
5.0

Nothing at all, the entire process was smooth and error free

Jerome A. 
Rating:
5.0

Customer did not leave a comment.

DONALD NORMAN G. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM LEE F. 
Rating:
2.0

The “owner” was rude and condescending from the moment I walked in. The truck wasn't clean. The gas wasn't where he said it was and marked it and now I see a bill that has more miles than used and more fuel. Not very trustworthy.

JAMES ANTHONY D. 
Rating:
5.0

Replace the piece of rope holding the safety chain on! That's not going to hold if it was needed.

Brian T. 
Rating:
4.0

Customer did not leave a comment.

SHEILA DENISE S. 
Rating:
5.0

Answere the phones more.

CHRISTOPHER ANDR L. 
Rating:
5.0

Customer did not leave a comment.

RoseMarie H. 
Rating:
5.0

The two guys were awesome very very professional and they are very good for your business

DANIEL EUGENE W. 
Rating:
5.0

Customer did not leave a comment.

ANGELINA JEAN Z. 
Rating:
5.0

Customer did not leave a comment.

JAMES EDWARD O. 
Rating:
3.0

Truck smelled from cigarettes. Gas amount was inaccurate.

CHRISTOPHER LAWR M. 
Rating:
3.0

Making sure moving pads are in a truck before charging the customer for pads

CAMERON MARQUISE A. 
Rating:
5.0

Customer did not leave a comment.

SANDRA O. 
Rating:
5.0

Customer did not leave a comment.

JOHN J. 
Rating:
5.0

I rent from this location regularly. The are always polite and professional. Great service every time.

THERESA LAVERM T. 
Rating:
5.0

The owner was great, mad everything go smoothly

CONSTANCE GALE H. 
Rating:
3.0

Truck was dirty when we got it

MELISSA JEAN M. 
Rating:
5.0

Check brakes cause they were squealing bad

DIANE CAROL W. 
Rating:
5.0

Customer did not leave a comment.

HONNY LAMONN W. 
Rating:
5.0

Everything was great nothing needs to change

Shuronda D. 
Rating:
5.0

Customer did not leave a comment.

Lynn Z. 
Rating:
5.0

The manager (Josh) at the Dort Highway location exceeded any expectations. I left there knowing I was in good hands and addressed any concerns I had.

David T. 
Rating:
5.0

The windshield was a complete mess of the pickup I rented. Very hard to see out of when the sun hit it and it smelled of smoke badly.

HEATHER NICOLE K. 
Rating:
5.0

Customer did not leave a comment.

RHONDA MARIE R. 
Rating:
5.0

Customer did not leave a comment.

ANTWAUNE H. 
Rating:
5.0

Customer did not leave a comment.

BRUCE WAYNE B. 
Rating:
5.0

Customer did not leave a comment.

Courtney K. 
Rating:
1.0

Customer did not leave a comment.

Jackey W. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND WILLIAM B. 
Rating:
5.0

Friendly and professional staff. Thank you for your help, and a good experience.

Nicole C. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
4.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Owner was nice and friendly as well as knowledgeable! I was in and out to pick up and drop off! 5 star service

melvin K. 
Rating:
3.0

Get the deposit back to the customer quicker

RICKY LEE M. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE ANN B. 
Rating:
5.0

Heather and the guys were very polite.,

BRIAN EDWARD W. 
Rating:
5.0

Customer did not leave a comment.

KELVIN J. 
Rating:
5.0

Customer did not leave a comment.

CARRIE SUE E. 
Rating:
5.0

All was perfect and easy.

RICHARD MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

Lewis G. 
Rating:
5.0

I would rather receive the vehicles with a full tank of gas at pickup so that I do not have to think about the amount of gas I need to return. Both vehicles were at 3/4 tank full when received.

Peter N. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE RENEE B. 
Rating:
5.0

I'll definitely be back if I need another rental. Staff was friendly and professional. 5 stars all the way. Thank you!

Steven T. 
Rating:
5.0

Rental was quick and painless, all charges explained prior to rental. Just keep doing what you're doing. Than you.

CARRIE SHANNON B. 
Rating:
5.0

Customer did not leave a comment.

Yolandria G. 
Rating:
4.0

Customer did not leave a comment.

Art T. 
Rating:
5.0

Customer did not leave a comment.

MARIAPHAM D. 
Rating:
4.0

If equipment is reserved, have it available. Reserved a furniture dolly and it wasn't available when I picked up the truck.

KEVIN ROY S. 
Rating:
4.0

Key drop not marked out well as online it shows yellow pole with a box. Had to walk around to find that the key drop was in the enterprise rental door on back of the building.

jason D. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
5.0

Customer did not leave a comment.

STEVEN OTTO S. 
Rating:
5.0

The two employees that helped me on Friday were excellent. I had a small problem with the trailer wiring and they both came out to make sure we corrected it and I was safe to go on the road with the trailer. Kudo's to this facility for having such dedicated employees! I would hire either one in a minute if I was in the marker for a good customer service person.

JOSEPH ANTHONY P. 
Rating:
5.0

The customer service exceeded my expectations. Has a very welcoming atmosphere with a simple process for obtaining and returning the uhaul. I will be back to specifically this location with any future business!

Toni C. 
Rating:
5.0

Customer did not leave a comment.

Bradley F. 
Rating:
4.0

Customer did not leave a comment.

John C. 
Rating:
5.0

By far my best U-Haul experience. I recommended this location to my boyfriend's mom, who used this location less than a week later. We will keep coming here

JEREMY JON P. 
Rating:
5.0

Josh was attentive and reassuring. For a first-time renter he helped my confidence. His uhaul business will be my first choice.

Sandra W. 
Rating:
5.0

We felt with two associates. One who made the arrangements and the other who did the hookups. They were both top notch. Wish I could remember their names.

THOMAS KARL S. 
Rating:
5.0

I have a motorcycle trailer, but it is too difficult to remove from my garage behind my house. The trailer from Uhaul is so much more convenient and inexpensive to rent. The Uhaul business on Dort Hwy is very efficient and professional. I use this business frequently.

RODNEY KARL W. 
Rating:
5.0

Customer did not leave a comment.

GWENDOLYN ANNE H. 
Rating:
5.0

Customer did not leave a comment.

Travis P. 
Rating:
5.0

Customer did not leave a comment.

LAKEISHA RENA VE M. 
Rating:
5.0

Customer did not leave a comment.

NATALEE RAE H. 
Rating:
5.0

Customer did not leave a comment.

Courtney P. 
Rating:
5.0

The man that checked us out was very helpful and pleasant!

Kenneth P. 
Rating:
4.0

Nothing we were very pleased with the employees

teri S. 
Rating:
5.0

Fast and friendly!

Stacey S. 
Rating:
5.0

Customer did not leave a comment.

DENISE A B. 
Rating:
5.0

I had excellent service. I was very pleased with everything.

SUSAN MARIE B. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
4.0

I ran out of gas less than 1/2 mile from picking up Uhaul. Your roadside service wanted to charge me. I had to get a friend get gas. Attendant said it had 1/4 tank, it did not. Awful experience for a 61 yr old woman. Make sure trucks have GAS!

PATRICIA ANN S. 
Rating:
4.0

Customer did not leave a comment.

RICHARD KAZUO J. 
Rating:
5.0

Cheaper then I thought. Bonus.

Kathleen S. 
Rating:
5.0

Customer did not leave a comment.

Danetta C. 
Rating:
5.0

This was my second rental from this store. The business is always clean and well maintained. The manager and staff are professional and friendly. I appreciate their work ethic and just the manner in which they “do business”. I will be back and I will recommend it to my friends.

TIMOTHY PAUL J. 
Rating:
5.0

Customer did not leave a comment.

Donald M. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY PAUL K. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW LOUIS R. 
Rating:
4.0

Truck was in bad shape, noisy, rough drive too much play in the steering wheel.

Mark P. 
Rating:
5.0

Customer did not leave a comment.

JENNIFERLORRAINE H. 
Rating:
5.0

The guy working behind the counter was friendly, quick, and accommodating couldn't have had a better experience.

ALEJANDRA MARIA K. 
Rating:
5.0

Customer did not leave a comment.

LUCILLE FAYE M. 
Rating:
5.0

Customer did not leave a comment.

SHAUNISE MICHELL D. 
Rating:
5.0

Customer did not leave a comment.

dirk N. 
Rating:
5.0

Customer did not leave a comment.

VERONICA ELYCE S. 
Rating:
5.0

Customer did not leave a comment.

CHARLESLEE C. 
Rating:
4.0

Customer did not leave a comment.

Kelly Q. 
Rating:
5.0

Customer did not leave a comment.

Clark D.  |  Overall Experience 
Rating:
5.0

Very good customer service

Ronald M.  |  Overall Experience 
No reviews have been submitted for this location.

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