Customer Reviews for U-Haul at Dort Hwy

4,054 reviews

1911 S Dort Hwy   Flint, MI 48503
(S Of I-69)

(810) 232-1505

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 11/25/2021: 7:00 am - 3:00 pm

Services at this Location:

Contact Us

(810) 232-1505

1911 S Dort Hwy
Flint, MI 48503
(S Of I-69)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 11/25/2021: 7:00 am - 3:00 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Barry B. 
Rating:
5.0

Customer did not leave a comment.

Mary K. 
Rating:
5.0

Customer did not leave a comment.

ROBERT FRANCIS S. 
Rating:
5.0

This vehicle broke down. And it wound not go into gear properly 3 times and could not turn key to start it.

MARK EMERSON D. 
Rating:
4.0

Customer did not leave a comment.

JULIE ANN A. 
Rating:
5.0

Customer did not leave a comment.

Sandra E. 
Rating:
3.0

Customer did not leave a comment.

JENNIFER LYNN W. 
Rating:
5.0

Customer did not leave a comment.

VICTORIA CHERNEI H. 
Rating:
5.0

Customer did not leave a comment.

TRACEY LYNN D. 
Rating:
5.0

Was forced to use a drop off location 30 miles away, but there was another 5 miles away from new location. Doesn't make sense as any UHaul dealer/Rep. should have taken it.

William S. 
Rating:
5.0

The gentleman at the counter was great and very helpful. Couldn't ask for better service

SHELLY MARIE M. 
Rating:
5.0

Customer did not leave a comment.

STEVEN MICHAEL H. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINA MARIE H. 
Rating:
5.0

Your computer is screwed. I had to reset my original order. Can't get thru to the actual install location for a tow bar hitch. Was told one place on Sept 28th for 10-13-21 install, of which I had my scheduling personal. notes Lucky I called on the 11th as it was not in system. When they finally located the order it was entirely at a different location 15 min away. Appt was at 5 pm, for a 90 min install. If I had gone to wrong assigned location, I wouldn't have been able to get the loooong awaited install. Was inconveniently handled, but was a proper installation.

James F. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
3.0

Customer did not leave a comment.

Andrew S. 
Rating:
5.0

The friendliest I have ever dealt with!

WILLIAM ALLEN B. 
Rating:
4.0

Customer did not leave a comment.

JOHN EDWARD L. 
Rating:
5.0

Customer did not leave a comment.

DANIEL PATRICK K. 
Rating:
5.0

Customer did not leave a comment.

TEENA EILEEN M. 
Rating:
5.0

Customer did not leave a comment.

STEVEN ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

MARK ALAN S. 
Rating:
5.0

The only place I go to rent moving equipment. Very friendly and knowledgeable staff. Never disappointed. Keep up the good work.

CHRISTOPHER GILB G. 
Rating:
5.0

Customer did not leave a comment.

Abigail H. 
Rating:
5.0

Service was great. Unfortunately the trailer had a flat tire and the wheel straps nonfunctional. Tire fixed right away, as soon as I returned the trailer it was taken out of service for new straps. But service was great

RALPH G D. 
Rating:
5.0

Customer did not leave a comment.

Eric D. 
Rating:
3.0

If you listen to the recorded call, I asked for a two day rental, they put me down for one which I didn't realize because I had said two. So when I dropped it off I was late and the mileage was over therefore I was charged more. Kinda upset about it, moving is stressful as it is without a mess-up from u-haul.

CRYSTAL LYNN L. 
Rating:
5.0

Truck was an old beater (172,000 miles!) but it did the job.

Paul B. 
Rating:
5.0

Nothing everything was perfect

ANDERAE MARIE W. 
Rating:
5.0

Great customer service.

JULIE MARIE P. 
Rating:
5.0

Customer did not leave a comment.

Robert F. 
Rating:
3.0

Customer did not leave a comment.

KIMBERLY C. 
Rating:
5.0

Customer did not leave a comment.

LEONARD W. 
Rating:
5.0

Customer did not leave a comment.

TEENA EILEEN M. 
Rating:
5.0

Joshua was nothing but amazing. He was very friendly, professional and had our best interest! He deserves a raise!

Tina M. 
Rating:
5.0

Customer did not leave a comment.

Ronald P. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER RENEA O. 
Rating:
5.0

Customer did not leave a comment.

KENT MICHAEL E. 
Rating:
5.0

Customer did not leave a comment.

LAURIE ANN W. 
Rating:
5.0

Staff was great, friendly and helpful. Vehicle was clean and operated perfectly.

Kevin C. 
Rating:
5.0

Great service. We'll be back.

John K. 
Rating:
3.0

I spent about 450 in gas from sc to mi and thought that was a little costly upon checking the truck in the guy just waived it off as it was normal But this truck would just roar like it was gonna blow the engine when you let off the gas causing the increase in gas cost He just seemed to care about the return not my issue also not happy I left it at 1/4 tank with no return in money The gas light was on when I got in there

adam M. 
Rating:
5.0

Your staff was great, personable and professional. The exterior of the truck was dirty, splattered with mud and road grime. The steering was very loose and somewhat difficult to keep between the lines. I'm glad my usage was a very short distance.

MARK GERARD H. 
Rating:
5.0

Great customer service professional knowledgeable

VICEY KIMBERY W. 
Rating:
5.0

Customer did not leave a comment.

TRACEY LYN C. 
Rating:
3.0

Was misleading on 2nd day rental prices. Man at return desk was not very customer friendly.

JOHN SCOTT M. 
Rating:
5.0

Just keep doing what you have

RONALD GENE C. 
Rating:
5.0

No improvements needed. Excellent customer service and I am very well pleased with this uhaul location and the service there is great.

ROBERT RUSSELL J. 
Rating:
5.0

Maybe lower the mileage rate. It's a lot of money for people that are moving. You have to pay mileage, the rental, and gas. Otherwise I had a great move

XIARA WINTER B. 
Rating:
5.0

Customer did not leave a comment.

Richard E. 
Rating:
5.0

Customer did not leave a comment.

Jordy J. 
Rating:
5.0

Customer did not leave a comment.

YUANNA TRIONNE T. 
Rating:
5.0

Customer did not leave a comment.

GLENN ALAN J. 
Rating:
5.0

Customer did not leave a comment.

TRACEY LYNN D. 
Rating:
5.0

Truck still had new car smell. Exceptional truck and easy checkout and checking. Only issue was the 2 day 163 mile requirement when turned in same day. Only needed 1 load but charge was for 2 days.

Marion W. 
Rating:
5.0

Easy, no issues. Quick pickup. Quick drop off.

KEVINFOSTER H. 
Rating:
5.0

The two gentlemen that worked that morning were fabulous!

Candice S. 
Rating:
5.0

The vehicle I rented the check engine light was on due to the oil pressure gauge being inop, not sure how long that mechanical or electrical issue has been present. The vehicle drove fine & all off the other gauges worked fine.

RICHARD G. 
Rating:
3.0

Customer did not leave a comment.

NAKIMULI LAFRAN L. 
Rating:
5.0

Very helpful

Mark Z. 
Rating:
5.0

Customer did not leave a comment.

KYLE MICHAEL A. 
Rating:
5.0

Customer did not leave a comment.

ShaRhonda R. 
Rating:
4.0

Customer did not leave a comment.

AMANDA BARBARA M. 
Rating:
5.0

Very easy!

Lisa H. 
Rating:
5.0

Nice people clean truck !!

MARCIA LEE S. 
Rating:
5.0

Customer did not leave a comment.

JACQUELINE HELEN M. 
Rating:
5.0

Customer did not leave a comment.

LINDA GAIL S. 
Rating:
5.0

Glass pieces all over floor

LARRY M. 
Rating:
5.0

Customer did not leave a comment.

PAUL EDWARD K. 
Rating:
1.0

All my shit got broken

Quinton G. 
Rating:
5.0

Customer did not leave a comment.

Gloria K. 
Rating:
5.0

Customer did not leave a comment.

CHANTE MARIE M. 
Rating:
5.0

Customer did not leave a comment.

MAUREY GLENN D. 
Rating:
5.0

Customer did not leave a comment.

Teaghen S. 
Rating:
3.0

You've made the drop off process far too complicated

KENNETH U. 
Rating:
5.0

😎 awesome will recommend and will rent it again . Perfect

ELIZABETH ELLEN M. 
Rating:
5.0

Customer service was great. The young people who were working on Friday, August 3, 2021 were very helpful and got us taken care of right away.

MELISSA ANNE W. 
Rating:
5.0

Customer did not leave a comment.

KATHERINE R. 
Rating:
5.0

Customer did not leave a comment.

BRIAN DOUGLAS S. 
Rating:
4.0

Customer did not leave a comment.

JOSEPH A. 
Rating:
5.0

Customer did not leave a comment.

JEWEL CASSANDRA B. 
Rating:
5.0

I am positive that the gas was returned at 7/8 like i got it and not over the milage. But was charged.

ROBERT B. 
Rating:
4.0

Customer did not leave a comment.

LOUIS PATRICK A. 
Rating:
5.0

Very helpful staff

THOMAS H D. 
Rating:
5.0

Customer did not leave a comment.

WALTER JOSEPH N. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN MICHAEL D. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND MITCHELL L. 
Rating:
4.0

Customer did not leave a comment.

MARYBETH MAILLOU H. 
Rating:
5.0

Customer did not leave a comment.

ROBERT ARTHUR R. 
Rating:
5.0

The representative was really cool and had a great sense of humor.

DONALD FREDERICK D. 
Rating:
5.0

Customer did not leave a comment.

LISA GAIL E. 
Rating:
2.0

They charged us for over miles when we only did one trip not even the miles requested

MARY L A. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM JOSEPH-H T. 
Rating:
5.0

Customer did not leave a comment.

SHEILA RAE C. 
Rating:
4.0

Customer did not leave a comment.

Steve J. 
Rating:
4.0

Customer did not leave a comment.

Thomas W. 
Rating:
3.0

Customer did not leave a comment.

CARRIE LYNN D. 
Rating:
5.0

Customer did not leave a comment.

MARC DEWAYNE F. 
Rating:
5.0

Customer did not leave a comment.

JASON LEE P. 
Rating:
5.0

Customer did not leave a comment.

WALTER ASA L. 
Rating:
5.0

Very helpful and open every day but Christmas!

DARRIN P.  |  First Impressions 
No reviews have been submitted for this location.

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