I received good service and the transport service was completed without any problems.
ALBERTO ACustomer Reviews for U-Haul at I-95 & State Rd 84
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I reserved a truck the night before and within moments of arriving at the location they had me taken care of and I was on my way. Great service very polite and respectful. Prices were good. The truck was quality. I have no complaints. I would definitely use this location again
BRIAN TWhile no one can control what an individual says or does. I didnt like the fact that the area caused an individual to use obscene language because of limited space but shout out to Christine and Shakalia good customer service
daryl pLuis, and the entire staff, were very helpful, efficient, and friendly.
Justin DNothing. You are all good! 😊
DELFINA CGreat customers service experience
PROSPER JReally friendly staff and professional environment. As soon as I pulled into the parking lot, someone walked out to help me during pickup and drop off. 10/10 experience.
Josh CRobert was very friendly and helpful. This was my first time renting from this location, will definitely be coming back for my future needs.
MICHAEL BExcelente atención al cliente
ERNESTO SThe Store Employee and manager were very courteous and professional, I will be repeating my ongoing business with Uhaul because of them!!!!
CHRISTIAN AThe check-in process was friendly and easy....I was out of the location within 15 minutes
PAUL DEverthing was great thanks
MOHAMED CGet the acces road fixed....
MICHAEL KVery nice, professional staff
Doug RThe location is difficult to get to and the check in on the app took much longer than expected. The staff was very helpful and the vehicle was in good condition.
Jacob H15 years renting from U-Haul, what more can I say!?
Wayne's DI ordered a 15' truck and furniture dolly. the Dolly was not provided. I was charged for the dolly anyway. Called and told them that they forgot to give me the dolly and to take it off my bill. They didn't take the dolly off of my bill and I was charged $75 for not returning a dolly that I never received. Also was not instructed to take photos of the truck before leaving. I got a txt message way after the fact when already packing the truck. The news is that after filing a dispute the U-Haul Area Field Manager Errol Ebanks came to the rescue and issued a credit for the over charge, and all is good now. I would like to thank U-Haul and Errol very much for the excellent and prompt support provided. I will use U-Haul again and recommend them to anyone.
ROY SGreat UHaul store. Polite. Easy. Fast.
DAVID LDoor would need to be slammed to close properly. Website crashed nationwide during several hours
Luis PI loved your service, it's in good condition. Thank you very much.
MATHIAS AI was not impressed with the fact that I had to take pictures , and check myself in when I did not opt for online check-in. I think this is very difficult for older people and those without smart phones and this is becoming very Customer hands off. I may consider going to a different company in the future because of this.
COLLEEN CStaff courteous and helpful, equipment in good shape and functioned well.
Mark PAmazing customer service
Lissett CThe Best !!!!
EDWIN NNice staff
PROSPER JThis was just easy. Easy to book, easy pick-up, easy return. That’s what I need because moving is hard. The people I dealt with were very nice. The truck had freezing cold air! Extra points for that. Brakes were a little hard though. 10 out of 10.
Michael REveryone was EXCELLENT.....
SHERWIN KStaff was extremely helpful
MICHAEL JThank you so much to Christine, she made the process so easy and is so friendly! Great experience
DANIEL CKeep on with good work
FEKEUR DGreat service, equipment and staff
MARK GThe customer service was quite good at this location. Recommended.
ROBERT BThe employees were friendly and knowledgeable. They helped me figure out the type of vehicle and accessories that would work for me.
Verisha SGreat customer service very understanding appreciate everything
DAVID BThe team here is very easy to work with. The parking lot is easy to get into and out of. It was very quick. The only thing about this location is knowing how to get there from 95 or SR-S84. You need to go through a neigborhood to get there. I like the place because it is very convenient.
MICHAEL KThis is the best U-haul place, fast, efficient, friendly
HANS EThis is my to go place for rental equipment. The staff is always kind and accommodating to my needs. They still manage to provide me with a place to park my car since I was coming back the same day.
HECTOR BWhitney was so professional!
MICHAEL LI wanted to give an extra thank you to the woman working the day I got the uhaul. It was a very stressful day and it was so so so nice. So helpful! I wish I knew her name but I would recommend that uhaul location just because of her.
ROBIN MVery good experience, my truck was ready for pick up. The employee that was there and attended me was very helpful and communicative. Recommended 100%
BENEDICTA CNot the easiest to get to Why I gave it an average rating. Otherwise, I would have given it a higher rating. The agents the where really nice and professional.
Michael AThe manager at this location was able to replace the damage truck from the other location and I was able to get on my way without any problems and they said that they apologize on behalf of the company and I appreciate that but it’s completely not enough for what I had to go through
JULIANNE LWell the experience was great continue keeping it that way
EVERETT WMy experience with all of them was great, from the start to the end. Real customer oriented team Thank you so much, you made my move easy.
CARLOS KAll great day
CODY MEven though I spoke with two different staff members before the rental date, both failed to tell me that I could not leave my personal car there due to construction. When I complained about it a pickup and suggested that they inform their guests before the rental date I was told that they do not have the ability. Fortunately I had a friend with me, but I watched another woman almost have a meltdown due to this last minute stress. Unprofessional and unnecessary.
NANCY JEasy return.
VALERIE MPossibly take out the cardboard advertisement out of the car when a customer rents it, other than that it was a great experience i didn't wait have to wait long at all brilliant customer service!
vm cAbsolutely nothing the store was clean the employees were very helpful everything was great thanks
JAMES YVery easy
GREGORY RVery good
MARIANGELICA UChristina is always a pleasure to work with. Thank you Paul D
Paul DAlways quick, staff is super friendly, probably best U-Haul location I’ve gone to, and in the military and use U-Haul a lot over last 19 years
Andrew PThe person installing my hitch was trying to take my belongings from the trunk of the car. i kept staring at him and i went close and he asked me if i trusted him. I said yes but i closed the bags i have in the back of the car and he kept opening them trying to steal. when i go pay he opened my car and again was searching inside my car.
Jimmy lA space for waiting seated. The guys mounting the hitch did an Excellent job!!!
Juan LHelpful friendly guys at pickup location - even helped with directions
TODD FChristine and her staff were both professional and friendly.
LINDA EI had a 40 foot long RV and they expected me to back up with the trailer hooked to it and put it back where they wanted me to before they were unhook it which was ridiculous and two people were trying to tell me how to back up and ended up, backing into the garbage dump and damaging my RV Someone needs to call me immediately so that I can discuss this claim that I need to put in I’m very disgusted Ted thank you Ron Lux 954-610-2876.
RONALD LChristine was awesome, super friendly and very helpful.
CHAD RCustomer service at this location was wonderful. Everyone was helpful and pleasant. Truck was in good condition and pick up/drop off was easy. Thanks to all!
GARY BEverything was great, except for the fact that the truck leaked on a lot of my belongings. Some minor damage occurred as I drove through 10 hours of light to moderate rain.
kevin cNothing comes to mind but I rent a lot so I'm used to the process.
JEFFREY HEveryone was fantastic neat a d very professional. Highly recommend thus branch.
PATRICIA D14 miles … before return I put $10 gas On your reçu You put 58.50 dollars I think 68.50 $ gas It’s abuse… I am not happy
Paul TBigger parking lot
WARD BCustomer service was on point, equipment was in great condition. Great experience
ARIANA A