Customer Reviews for U-Haul at Niagara Falls Blvd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul at Niagara Falls Blvd

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Brendan C. on

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The woman who waited on me was very helpful, hospital and professional

Christian B. on

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Thank you so much for being accommodating when we needed to extend our hours.

john D. on

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Customer did not leave a comment.

Annette D. on

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if you expect me to use my phone to check in you may want to provide wifi. I have a flip phone to start with and I was down to 2KG of data speed. my check in took more than 25 minutes. I have rented from you a minimum of 2 times a year for 15 years. I know the employees at this location which is why I gave you a good rating. However I may search for a different company in the future

Michael S. on

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This is the third time I have used U-Haul Niagara Falls Blv., Amherst, Ny and am very satisfied with the personal/friendly staff and the condition of the equipment!!!

Thomas S. on

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Fast, efficient, friendly

Donald T. on

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Nothing

Deborah Z. on

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Customer did not leave a comment.

Deborah C. on

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Basem M. on

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I installed a hitch on my 2019 Toyota Highlander. After he was done with the installation, he handed me the bottom plastic cover for ME to fabricate and install it back on the car. If I knew that U-Haul will not install back the protective cover I would not have selected their service. Very poor service and dishonest advertising. I will not use them or recommend them to my friends.

Jodene C. on

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Danielle H. on

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Everything was great. The Uhaul employee at the counter was very nice & friendly. The van was almost new condition. We had no problems at all.

Lynn C. on

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John D. on

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THOMAS G. on

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Patrick A. on

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I still have not received my refund!!!!!

dolores B. on

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All of the employees acted as a team, were very couteous, efficient and a very likable bunch.

Shawn M. on

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Customer did not leave a comment.

Michael W. on

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All around good experience, with great customer service.

Francis D. on

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Great deal all around. Fair price solidcequipment

Brandon M. on

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Customer did not leave a comment.

Carl M. on

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Heather F. on

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The customer service at this location is EXCELLENT!!!

Michael B. on

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Thomas B. on

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Everyone was very helpful and quick. Great experience.

Mary D. on

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Gentleman who waited on us was very polite and efficient. Even though I prechecked in we still were asked for ID and credit card. Not sure what the prechecked in was for.

Austin F. on

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john F. on

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Excellent service.

mary A. on

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tonia M. on

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Train your employees (your company) TO BE HONEST, and learn true customer service.

Brandon M. on

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Tamara B. on

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Leony I. on

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Excellent service

Eric B. on

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Joel Tillman was AWESOME

Gary R. on

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Bruce C. on

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June H. on

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