The experience with this location was wonderful, but I cannot say that about all u hauls. Rick Berry is the best!
DeeDee M. | Overall Experience- Florida FL
- Thonotosassa
- 33592
Customer Reviews for U-Haul Big Toy Storage
Contact Us
11915 US Hwy 301 NThonotosassa, FL 33592
Services at this Location:
Hours
- Mon-Fri: 9 am - 5 pm
- Sat-Sun: Closed
- Boat storage
- RV storage
- Vehicle storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 5.0
Thank you Rick! First class service, storage grounds are clean and easy in and out.
john f. | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Gaye Lynn B. | First Impressions- Rating:
- 5.0
Rick is a great guy and very helpful. Hope to be able to get a spot again in the future once life returns to normal. Thanks Rick
Mike C. | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
DON H. | Overall Experience- Rating:
- 5.0
Rick Berry is a friendly, competent and helpful manager on this property. I can't say enough good things about him. Thank you, Rick, for helping me get my motor coach back into your facility!
Ray H. | First Impressions- Rating:
- 5.0
Rick is awesome and Big Toy Storage is probably the best RV storage location in the Tampa area.
George B. | Overall Experience- Rating:
- 3.0
Cleanliness in the storage areas was not up to what I expected for the price of the rental rates. A lot of cobwebs, dirty walls and frame work, wasps, bees, mud dobbers and the like were always present. I was stung 2 times by wasps. Ceiling lights many times did not work at all.
JERRY A. | Overall Experience- Rating:
- 5.0
Great facility! Thanks Rick.
Mitch K. | First Impressions- Rating:
- 5.0
Rick is the best manager always caring , helping you and very knowledgeable about the job, I'm very happy to come back to this place. Thank you.
Teresa G. | First Impressions- Rating:
- 5.0
Rick called me back immediately and was SUPER helpful! Looking forward to keeping our Boat at Big Toy Storage in Tampa.
Stephen E. | First Impressions- Rating:
- 5.0
Awesome experience
Jorge R. | Overall Experience- Rating:
- 5.0
Rick was great!! Great experience! Thanks! Tom
Tom E. | First Impressions- Rating:
- 5.0
Rick the manager at that location is just a very nice and reasonable gentleman. He got me inside storage much sooner than we thought it would be and thanks to his effort we did it!!
Randy R. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Karen N. | Overall Experience- Rating:
- 5.0
This is the only storage place I would leave my RV, car or even boat. I have Had 4 storage spaces over the last three years and Rick has been so awesome! The customer service he brings is out of this world. He has prompt reply and is always willing to go the extra mile for his customers. It’s clean and very secure. I will be for sure using them again in the future.
ALEXIS S. | Overall Experience- Rating:
- 5.0
Rick: We are forever grateful for all you have done to help us. You are the best. Thank you so much. Marcos y Teresa G
Teresa G. | Overall Experience- Rating:
- 5.0
Rick is outstanding. I greatly appreciated his help.
Thomas G. | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
KEVIN M. | First Impressions- Rating:
- 5.0
A big thumbs up to Rick Berry (facilities manager) for his unwavering positive attitude. If I asked, Rick took care of it. Stored my 40ft class A motor coach and 30ft Airstream trail trailer at this facility for 15 months and would highly recommend to anyone out there looking for that total storage package to protect their investment. Nicest covered full service RV storage in Hillsborough County! Lori & Doug F. Country Coach 630 Magnum /
Doug F. | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Mark H. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
BRIAN C. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
LORI O. | First Impressions- Rating:
- 5.0
Rick was very helpful with acquiring the storage unit for our RV as well as when we first moved in with respect to helping me back up our RV into the storage facility.
Lee M. | First Impressions- Rating:
- 5.0
We did everything online and so far so good.
Bob G. | First Impressions- Rating:
- 5.0
The best storage facility in Florida!
Beth L. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
John D. | Overall Experience- Rating:
- 5.0
Rick is the best!!
BILL T. | Overall Experience- Rating:
- 5.0
I always felt like Rick went the extra mile with me and I deeply appreciated it!
GEORGE I. | Overall Experience- Rating:
- 5.0
Highly Recommended!
BOB S. | Overall Experience- Rating:
- 5.0
Rick was very helpful
JIM G. | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Thomas G. | Overall Experience- Rating:
- 5.0
Rick the owner and manager is very nice. His facility is top of the line storage. very well organized. Lots of space. Lots of high end motor coaches and travel trailers and buses.
RON B. | Overall Experience- Rating:
- 4.0
I wasn’t able to get 24/7 access
Jasmine W. | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
LORI M. | Overall Experience- Rating:
- 5.0
Stored our rv for 30 days. Had it delivered and it is perfect. Ty for holding it for us.
Julia L. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Rob D. | Overall Experience- Rating:
- 5.0
I have been at this facility for some ten years and have been very satisfied. The facility manager, Rick, has done a great Job. I just hope you don’t lose your touch now that it has gone corporate-especially pricing yourself out of business.
KIM L. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Joe T. | Overall Experience- Rating:
- 5.0
Rick is a friendly professional manager, always helpful. My coach was sold or I would still be there.
donald g. | Overall Experience- Rating:
- 5.0
Rick was very helpful. We had problems with our RV starting and he arranged to have someone help us and give me a ride to get a battery. Thanks to Rick
ROCKY G. | Overall Experience- Rating:
- 5.0
Rick was great to work with. I will return in the future when we get another RV
MIKE R. | Overall Experience- Rating:
- 5.0
Great place to store your motorhome....Rick is an outstanding manager and takes excellent care of the facility and customers.
John S. | Overall Experience- Rating:
- 5.0
We always felt very comfortable storing our Airstream at the facility.
BYRON S. | Overall Experience- Rating:
- 5.0
Two thumbs up!!
Michael H. | Overall Experience- Rating:
- 5.0
Always excellent service from Rick!
John D. | First Impressions- Rating:
- 5.0
If you are looking for secure RV storage look no further than Big Toy Storage
Craig H. | Overall Experience- Rating:
- 5.0
Rick at U-Haul Big Toy Storage was very pleasant to deal with and very responsive. I would highly recommend this facility.
Angelo P. | First Impressions- Rating:
- 5.0
We were very happy to secure a spot for our RV. Rick was accommodating and friendly. Very satisfactory experience.
Richard S. | First Impressions- Rating:
- 4.0
Very pricey to keep your boat/RV under a roof top. No electrical outlets in the main parking lot areas for battery charging etc...
Robert P. | Overall Experience- Rating:
- 5.0
Love this place very secure Rick is awesome
Mark B. | Overall Experience- Rating:
- 5.0
Customer service was great!! Highly recommend this facility!!
Denise H. | Overall Experience- Rating:
- 5.0
Kept my 5th wheel there for 7 years and never a problem. Wash station was very handy.
PHILLIP T. | Overall Experience- Rating:
- 5.0
Rick; Really appreciate all your help. Dr William Morgan
Bill M. | Overall Experience- Rating:
- 5.0
Clean and efficient. Returned phone calls quickly.
Carol S. | First Impressions- Rating:
- 5.0
Very easy and painless setup. Will definitely recommend this location. Thanks for everything Rick
CARLOS M. | First Impressions- Rating:
- 2.0
No refund on partial month but you want to rent it to a new person immediately? Really bad business. We kept it the whole month just as a screw you.
Stephinie F. | Overall Experience- Rating:
- 5.0
Rick was very accommodating Appreciate the experience
Brian M. | Overall Experience- Rating:
- 5.0
Couldn't wish for better service or premises. thanks Sure we will be back
Les B. | Overall Experience- Rating:
- 5.0
Rich was very helpful! Put me in the system and drove me to several parking spots.great customer service! Thanks rick you are great!!!!! Keith...
Keith L. | First Impressions- Rating:
- 5.0
Rick was a pleasure to deal with and followed through as promised. Outstanding experience.
John S. | First Impressions- Rating:
- 5.0
Rick was very easy to work with. Facility is very organized and easy to maneuver around. Thanks Rick.
Daniel S. | First Impressions- Rating:
- 5.0
Rick was very helpful when we needed a place to store our travel trailer. In terms or security, layout, conveniences for washing and dumping, it was perfect. Thank you.
Jim A. | Overall Experience- Rating:
- 4.0
good place to store rv.
JACK S. | Overall Experience- Rating:
- 5.0
The Manager Rick provided Excellent Customer Service! I highly recommend Big Toy Storage! A Very Special Thanks goes out to Rick!
KEN P. | Overall Experience- Rating:
- 5.0
Great place to store RV
Trish D. | Overall Experience- Rating:
- 1.0
This was the worst experience and slimy customer service I have ever received. Rick is a cheat and steals your money. Karma will get him one day. I work in healthcare and I see this all the time
Kamron L. | Overall Experience- Rating:
- 5.0
Big Toy Storage is an incredible facility. I've been here three years and loved everything about it, the covered parking, full time electrical service, dump station, car wash areas, etc. Thanks
KEVIN G. | Overall Experience- Rating:
- 5.0
Safe and friendly. If you want peace of mind... you found the correct place to store your Toys.
David C. | Overall Experience- Rating:
- 5.0
Great place to store RV well maintained and easy access.
Victor D. | Overall Experience- Rating:
- 5.0
Outstanding
FREEMAN P. | Overall Experience- Rating:
- 5.0
Rick runs a very good facility. I've had my coach there in the past and did hesitate to use the facility again.
Marilyn L. | Overall Experience- Rating:
- 5.0
Rick is great!! Thank you.
Thomas P. | Overall Experience- Rating:
- 5.0
Staff was always friendly and extremely helpful. If we wouldn't have sold the motorhome, we'd still be using the facility.
STEVE M. | Overall Experience- Rating:
- 5.0
Very professional staff and a really clean and well managed facility.
Larry D. | Overall Experience- Rating:
- 5.0
I would highly recommend this facility. It is always spotlessly clean and well lit with security gates and cameras. The staff was always willing to go above and beyond to help out.
Gary G. | Overall Experience- Rating:
- 4.0
I was very satisfied with the staff and facility. And it was reasonably priced.
James D. | Overall Experience- Rating:
- 5.0
Great place. Just needed a few more feet of coverage for my almost 44' long 5th wheel toy hauler.
RAY R. | Overall Experience- Rating:
- 5.0
Great place to keep your big toy safe.
JACK S. | Overall Experience- Rating:
- 5.0
Very friendly and helpful staff. Very clean.
Chris D. | Overall ExperienceAdditional Services at this Location
-
Self-Storage
We have the most coverage in North America!
-
Moving Supplies
We sell hundreds of products to make moving easier!