Customer Reviews for U-Haul Big Toy Storage

Rating:

5.0

Rick was always available and very helpful.

Rating:

5.0

Rick has always been helpful. We always felt the facility was tidy and when we had to use it the bathroom was clean. It was convenient having the sanitary dump for the camper there. Sold camper so that is why we left.

Rating:

5.0

Mr. Berry made our 10 year experience with U-Haul Big Toy Storage one of the best aspects of having a motorhome. Always responsive and helpful. Thanks Rick.

Rating:

5.0

We store our motorhome there every winter. Rick is great, very helpful and professional

Rating:

5.0

5-Star facility and service!

Rating:

5.0

Was trying to not give this storage too good of a rating because I want a spot when I come back in October.

Rating:

5.0

I have been dealing with Rick at Big Toy Storage for 10 years. He is fantastic and we will be in touch in October when we bring our Motorhome back down from Canada.

Rating:

5.0

Rick is awesome. He was there years ago when I was there. Very helpful.

Rating:

5.0

Had to travel a bit to get to the site. Rick, the manager of the site was not available due to a company meeting offsite. He made every effort to get us moved in that day. Great customer service. Thanks for going the extra mile Rick. Most wouldn’t do that in today’s world.

Rating:

5.0

We are only in Florida 6 months a year and travel 6 months in our motorhome. When you raise the monthly fee , it is double for me because we travel 6 months a year and pay every month for 12 months.

Rating:

5.0

Wonderful experience. Used for boat storage while working hurricane debris clean up. Property is very clean, and secure. Staff was super helpful. Price was fair . Definitely recommend.

Rating:

5.0

Have not moved into my unit yet, but I talked to Rick and he was a big help to get my the unit and gave me all of the information. Thank you.

Rating:

5.0

I only wish you had a facility in Orlando! I truly enjoyed keeping my trailer at your location.

Rating:

5.0

Rick maintains a safe and secure environment for all customers and their RVs. Thank you

Rating:

5.0

Rick was very accommodating and the process to secure a 12'X 44' covered space with 30amp electric for my motorhome took less than 10 minutes.

Rating:

5.0

Rick, was always accessible and if I had any question. Will be back if I need BIG TOY storage again.

Rating:

5.0

Rick was awesome to deal with.

Rating:

5.0

On-site personnel was very helpful and easy to work with.

Rating:

5.0

Rick is a great guy and keeps it up well. Very friendly and always ready to answer any questions.

Rating:

5.0

Rick does a great job and is most helpful when needed.

Rating:

4.0

Interesting that the cost of the storage was not mentioned in the questions above. But the cost is too high for the outdoor storage. No resources are used, wood, gas, electricity, no upkeep is done, etc for outdoor units, so the cost of the rocks/grass that the space is made from, has not experienced relational inflation. I can understand the under-cover spaces increasing due to electricity costs increasing, but the outdoor units should probably not have increased to this extent. I also wish the longer security codes were still in effect, instead of what is being used today. The facility is great, and maybe its just caught up in the observation that all storage places are pushing to make as much money as people will pay. Functionally, its a great facility. I just wish the costs hadn't increased so many times, and maybe the outdoor spots had remained a little more static since there is no additional cost for those units in maintenance, electricity, building repair, etc.

Rating:

5.0

Rick is top notch. He was excellent to work with and very helpful which led to my decision to rent an RV space. Please commend him.

Rating:

5.0

This storage facility is the best. Rick is great to work with.

Rating:

5.0

Rick is amazing

Rating:

5.0

Rick was responsive and very helpful Really enjoyed the process.

Rating:

5.0

Rick was always friendly and extremely helpful. If ever I decide to store my rv again, I would definitely choose this facility.

Rating:

5.0

Facility worked very well for us with regards to location and overall set up. Lots of room , dump station and room for a clean. Rick the manager was most helpful all around. Will store here again

Rating:

5.0

Great Experience. Will use this location again if the need arises.

Rating:

5.0

Rick was responsive and informative over the waiting period for a slot to open up.

Rating:

5.0

Rick is the absolute best manager. Runs this place better than anyone I've ever seen.

Rating:

5.0

The manager Rick, is a wonderful person who has been very helpful and we have known him for a few years. There is no better replace to store your toys.

Rating:

5.0

Overall, the Big Toy Store/U-Haul was excellent. Rick, the manager has been fantastic. He is extremely helpful and always available to help or answer questions. I cannot say enough good things about him! The only reason I left was the monthly rate was too much. aside from that I would highly recommend The Big Toy Sore/ U-Haul ! Thank You

Rating:

5.0

Rick Berry is an exceptional manager! His customer service is 2nd to none. The facility is convenient, secure and well maintained.

Rating:

5.0

I was provided a Caring an value of my Rv being stored for over 10 years. I never looked for another facility to move my coach because of the manager Rick Perry provided professional management of any concern I might have had! Rick Perry was a tremendous asset very trustworthy in his overview of the facility a continued on site protection of my coach being stored. Purpose of vacancy was the coach was sold to person that lived in another area. The buyer was very very impressed and it provided the added value of his like because of the type of storage the coach had been kept!! David Wolfe .

Rating:

5.0

Love it

Rating:

5.0

Awesome

Rating:

5.0

Thank you

Rating:

5.0

Met and exceeded all of my expectations. The manager Rick always responded back within minutes of a call and was always very helpful and courteous.

Rating:

5.0

RIck is awesome to deal with. I am from Canada and have been renting from Rick from about 2016, if memory serves me correct. We have stored our Motorhome off and on over the years but have decided now to leave it year around in Florida at Big Toy instead of returning it to Canada.

Rating:

5.0

Rick has always treated us with integer key and Respect. He’s the reason why our second stint with you guys was possible. Thanks again Rick for everything.

Rating:

5.0

I have no dispute with U Haul. My RV is tied up due to repairs for the next four or five months. That is the only reason I’ve moved out. Hopefully I’ll be able to find a slot when my repairs are completed.

Rating:

5.0

Thanks

Rating:

5.0

Rick was very cordial and informative. More importantly, he kept his word and called me back as soon as a unit became available. I am so grateful for Rick. Job well done Rick!

Rating:

5.0

Rick does a wonderful job at big toy storage he is definitely an asset to the uhaul franchise !!!

Rating:

5.0

Rick and Chloe greeted me when I drove up. Gave me a tour of the facility and answered all of my questions. Bays were large and access was very spacious. Amenities exceeded my expectations. Security was very good.

Rating:

5.0

Rick was very helpful

Rating:

5.0

It was a pleasure doing business with you.

Rating:

5.0

Premises are clean and staff is very helpful and responsive

Rating:

5.0

Rick is very nice and always willing to help and go above and beyond! Our RV was safe there with no problems.

Rating:

5.0

I would continue to use, but sold my RV so I no longer need a storage spot.

Rating:

5.0

This place was fantastic, Rick always did a great job the place was very well maintained. We no longer need storage for our RV but if we do this is our number one choice. Thank you for everything.

Rating:

5.0

Rick is an awesome employee. He goes above and beyond to make moving in a great experience. Looking forward to many years of storing my motor home at your location.

Rating:

5.0

Rick did an excellent job in providing the service. Very helpful and willing to assist with any problem or situation.

Rating:

5.0

Awesome service and great help!

Rating:

5.0

Rick the manager was always very friendly and accommodating. I would recommend this facility to anyone looking to store an RV.

Rating:

5.0

Rick is Outsttanding!

Rating:

5.0

Thx

Rating:

5.0

The place was perfect for my RV and Rick the manager was great. Always responsive. Only reason I’m leaving was I found a place closer to my lot on the east coast. Def would recommend my to someone else.

Rating:

5.0

Office employee was awesome

Rating:

5.0

Rick, the facility manager, has been great in supporting us since 2014. Great guy! Many thanks!

Rating:

5.0

Rick Berry quickly found a new site for us when we asked for one.

Rating:

5.0

Rick was always friendly and helpful. Facility was clean, in excellent condition and well run.

Rating:

5.0

Excellent place to store RV Rick Berry was always responsive and you cannot beat the location for accessibility

Rating:

5.0

Rick was great to work with!!

Rating:

5.0

The custodian Rick was helpful, polite and very accommodating to our needs. The site was great, but a little expensive, however your place is the only one of its type in the area. We never had a problem at your storage place unlike the prior place were our rv was burglarized and badly damaged.

Rating:

5.0

Manager made everything easy and was really helpful

Rating:

5.0

The only problem was price. I found the same kind of place with undercover storage for $150 a month.

Rating:

5.0

Rick the manager of location is and was a great guy. Definitely works with you.

Rating:

5.0

Rick went above and beyond to accommodate us!!

Rating:

5.0

Very happy with this facility. Great location close to home, easy accessibility and the grounds are nice and roomy for maneuvering. It's also well kept and the price was wonderful, too. Thank you.

Rating:

5.0

Beat storage experience I have ever had.

Rating:

5.0

Rick the facility manager is great. Very professional and caring

Rating:

5.0

We were customers there for 10 years. We enjoyed the large space area making it easy to park and retrieve our 39 feet fifth wheel, the available ability and the convenients of large wash racks and dump tanks, easy and secure entry and exiting the facility. Professional and polite staff. I will seek storage there again if I ever purchase another fifth wheel or RV.

Rating:

5.0

Rick was very acomodating and helpful.

Rating:

5.0

Facility is secure, clean, with plenty of space to maneuver. Rick is awesome, made getting our spot a breeze.

Rating:

5.0

Rick is great. Very helpful and welcoming.

Rating:

5.0

Rick was very helpful and informative.

Rating:

5.0

Rick is great and very accommodating. Best place to store a Motorhome

Rating:

5.0

Absolutely the very best!

Rating:

5.0

Rick was great to work with at Big Toy Storage! The facilities were well maintained - loved the covered parking for our RV! I highly recommend this facility to anyone who has a "big toy", boat RV, float etc. to ensure a safe, clean storage.

Rating:

5.0

Been at this facility several Years - we love it - secure, clean, Rick is great!!

Rating:

5.0

Thank you Rick for ALL your support over the last 4.5 years.

Rating:

5.0

When looking for covered, powered storage, look no further than Big Toys Uhaul! Your investment deserves quality protection and this facility provides it. Rick was very helpful in staying in touch when a slot became available, and even more so when I wanted to upgrade to a 50A slot, which is slightly larger and longer. The storage isn't cheap, but then neither is your RV or boating investment and there isn't another coverage storage facility I could find that is this convenient, right off 301 and Fowler Road, just off I-75. When we are in the need of covered storage in the future, this is where we'll be! Thanks, Rick for an exceptional experience.

Rating:

5.0

Rick is a great person to work with

Rating:

5.0

Rick was friendly and very helpful.

Rating:

5.0

Best RV and Trailer storage anywhere!

Rating:

5.0

Rick is the ultimate manager. He is readily available & pleasant to work with. Having covered storage is a plus.

Rating:

5.0

If we were not moving out of state we would keep our RV here forever. It is a wonderful sized facility. The parking spots are the perfect size. And Rick is the best, 90% of the time he answers your phone calls right away. When he isn’t available by call he responds quickly to texts. Rick is accommodating, friendly, and just seems to make things work out. He wants to help you with whatever you need. I would recommend this facility to anyone with storage needs.

Rating:

4.0

Site Manager Rick Berry Was always helpful and accommodating. Handled himself in a professional manner.

Rating:

5.0

Great customer service so far.

Rating:

5.0

Great facility for your storage needs even better is the gentleman Rick who runs the place absolute first class service all the time from him! Would highly recommend this facility to family and friends!

Rating:

5.0

Rick was very accommodating and I would highly recommend this storage facility for your covered or uncovered storage needs.

Rating:

5.0

Rick Berry was a most gracious host for us. We highly recommend Big Toy Storage for your RV. It is a modern, clean, well-kept and secure facility.

Rating:

5.0

Rick Barry the manager down there is a true asset to the u-haul franchise he always goes above and beyond my expectations.....

Rating:

5.0

The best place I’ve ever stored my Motor Home. Has a lot to offer beyond the storage it’s self,

Rating:

5.0

Rick was responsive and helpful. Really liked storing our RV there.

Rating:

5.0

The General Manager, Rick, is doing a fantastic job

Rating:

5.0

Rick is fantastic to work with. The facility is always clean and secure and if you need to contact him he is always available to help you in any way he can.

Rating:

5.0

I cannot say enough how amazingly positive our experience at Big Toy Storage has been. We have and will continue to recommend to friends. In the future if we need storage in Florida we will certainly return as customers. This Tampa location was very convenient and very well run, we are sorry to go!

Rating:

5.0

The experience with this location was wonderful, but I cannot say that about all u hauls. Rick Berry is the best!

Rating:

5.0

Thank you Rick! First class service, storage grounds are clean and easy in and out.

Rating:

5.0

Rick is a great guy and very helpful. Hope to be able to get a spot again in the future once life returns to normal. Thanks Rick

Rating:

5.0

Rick Berry is a friendly, competent and helpful manager on this property. I can't say enough good things about him. Thank you, Rick, for helping me get my motor coach back into your facility!

Rating:

5.0

Rick is awesome and Big Toy Storage is probably the best RV storage location in the Tampa area.

Rating:

3.0

Cleanliness in the storage areas was not up to what I expected for the price of the rental rates. A lot of cobwebs, dirty walls and frame work, wasps, bees, mud dobbers and the like were always present. I was stung 2 times by wasps. Ceiling lights many times did not work at all.

Rating:

5.0

Great facility! Thanks Rick.

Rating:

5.0

Rick is the best manager always caring , helping you and very knowledgeable about the job, I'm very happy to come back to this place. Thank you.

Rating:

5.0

Rick called me back immediately and was SUPER helpful! Looking forward to keeping our Boat at Big Toy Storage in Tampa.

Rating:

5.0

Awesome experience

Rating:

5.0

Rick was great!! Great experience! Thanks! Tom

Rating:

5.0

Rick the manager at that location is just a very nice and reasonable gentleman. He got me inside storage much sooner than we thought it would be and thanks to his effort we did it!!

Rating:

5.0

This is the only storage place I would leave my RV, car or even boat. I have Had 4 storage spaces over the last three years and Rick has been so awesome! The customer service he brings is out of this world. He has prompt reply and is always willing to go the extra mile for his customers. It’s clean and very secure. I will be for sure using them again in the future.

Rating:

5.0

Rick: We are forever grateful for all you have done to help us. You are the best. Thank you so much. Marcos y Teresa G

Rating:

5.0

Rick is outstanding. I greatly appreciated his help.

Rating:

5.0

A big thumbs up to Rick Berry (facilities manager) for his unwavering positive attitude. If I asked, Rick took care of it. Stored my 40ft class A motor coach and 30ft Airstream trail trailer at this facility for 15 months and would highly recommend to anyone out there looking for that total storage package to protect their investment. Nicest covered full service RV storage in Hillsborough County! Lori & Doug F. Country Coach 630 Magnum /

Rating:

5.0

Rick was very helpful with acquiring the storage unit for our RV as well as when we first moved in with respect to helping me back up our RV into the storage facility.

Rating:

5.0

We did everything online and so far so good.

Rating:

5.0

The best storage facility in Florida!

Rating:

5.0

Rick is the best!!

Rating:

5.0

I always felt like Rick went the extra mile with me and I deeply appreciated it!

Rating:

5.0

Highly Recommended!

Rating:

5.0

Rick was very helpful

Rating:

5.0

Rick the owner and manager is very nice. His facility is top of the line storage. very well organized. Lots of space. Lots of high end motor coaches and travel trailers and buses.

Rating:

4.0

I wasn’t able to get 24/7 access

Rating:

5.0

Stored our rv for 30 days. Had it delivered and it is perfect. Ty for holding it for us.

Rating:

5.0

I have been at this facility for some ten years and have been very satisfied. The facility manager, Rick, has done a great Job. I just hope you don’t lose your touch now that it has gone corporate-especially pricing yourself out of business.

Rating:

5.0

Rick is a friendly professional manager, always helpful. My coach was sold or I would still be there.

Rating:

5.0

Rick was very helpful. We had problems with our RV starting and he arranged to have someone help us and give me a ride to get a battery. Thanks to Rick

Rating:

5.0

Rick was great to work with. I will return in the future when we get another RV

Rating:

5.0

Great place to store your motorhome....Rick is an outstanding manager and takes excellent care of the facility and customers.

Rating:

5.0

We always felt very comfortable storing our Airstream at the facility.

Rating:

5.0

Two thumbs up!!

Rating:

5.0

Always excellent service from Rick!

Rating:

5.0

If you are looking for secure RV storage look no further than Big Toy Storage

Rating:

5.0

Rick at U-Haul Big Toy Storage was very pleasant to deal with and very responsive. I would highly recommend this facility.

Rating:

5.0

We were very happy to secure a spot for our RV. Rick was accommodating and friendly. Very satisfactory experience.

Rating:

4.0

Very pricey to keep your boat/RV under a roof top. No electrical outlets in the main parking lot areas for battery charging etc...

Rating:

5.0

Love this place very secure Rick is awesome

Rating:

5.0

Customer service was great!! Highly recommend this facility!!

Rating:

5.0

Kept my 5th wheel there for 7 years and never a problem. Wash station was very handy.

Rating:

5.0

Rick; Really appreciate all your help. Dr William Morgan

Rating:

5.0

Clean and efficient. Returned phone calls quickly.

Rating:

5.0

Very easy and painless setup. Will definitely recommend this location. Thanks for everything Rick

Rating:

2.0

No refund on partial month but you want to rent it to a new person immediately? Really bad business. We kept it the whole month just as a screw you.

Rating:

5.0

Rick was very accommodating Appreciate the experience

Rating:

5.0

Couldn't wish for better service or premises. thanks Sure we will be back

Rating:

5.0

Rich was very helpful! Put me in the system and drove me to several parking spots.great customer service! Thanks rick you are great!!!!! Keith...

Rating:

5.0

Rick was a pleasure to deal with and followed through as promised. Outstanding experience.

Rating:

5.0

Rick was very easy to work with. Facility is very organized and easy to maneuver around. Thanks Rick.

Rating:

5.0

Rick was very helpful when we needed a place to store our travel trailer. In terms or security, layout, conveniences for washing and dumping, it was perfect. Thank you.

Rating:

4.0

good place to store rv.

Rating:

5.0

The Manager Rick provided Excellent Customer Service! I highly recommend Big Toy Storage! A Very Special Thanks goes out to Rick!

Rating:

5.0

Great place to store RV

Rating:

1.0

This was the worst experience and slimy customer service I have ever received. Rick is a cheat and steals your money. Karma will get him one day. I work in healthcare and I see this all the time

Rating:

5.0

Big Toy Storage is an incredible facility. I've been here three years and loved everything about it, the covered parking, full time electrical service, dump station, car wash areas, etc. Thanks

Rating:

5.0

Safe and friendly. If you want peace of mind... you found the correct place to store your Toys.

Rating:

5.0

Great place to store RV well maintained and easy access.

Rating:

5.0

Outstanding

Rating:

5.0

Rick runs a very good facility. I've had my coach there in the past and did hesitate to use the facility again.

Rating:

5.0

Rick is great!! Thank you.

Rating:

5.0

Staff was always friendly and extremely helpful. If we wouldn't have sold the motorhome, we'd still be using the facility.

Rating:

5.0

Very professional staff and a really clean and well managed facility.

Rating:

5.0

I would highly recommend this facility. It is always spotlessly clean and well lit with security gates and cameras. The staff was always willing to go above and beyond to help out.

Rating:

4.0

I was very satisfied with the staff and facility. And it was reasonably priced.

Rating:

5.0

Great place. Just needed a few more feet of coverage for my almost 44' long 5th wheel toy hauler.

Rating:

5.0

Great place to keep your big toy safe.