Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Tiffany was excellent and a great help in making our experience great. Thanks.
carl W
|
First Impressions
Rating:
5.0
Love this facility. Very customer focused.
CARMEN F
Rating:
5.0
Customer did not leave a comment.
BRUCE W
Rating:
5.0
Thanks
NICOLE W
Rating:
5.0
Customer did not leave a comment.
JACKCYMER P
Rating:
5.0
Could have been told I needed to take pictures before leaving with Van. I didn’t see the u haul message until got to my house and pictures wouldn’t download. Otherwise was good experience.Thank you.
KATHLEEN C
Rating:
5.0
Customer did not leave a comment.
TERESA G
Rating:
5.0
Customer did not leave a comment.
RONALD L
Rating:
5.0
Customer did not leave a comment.
stephanie j
|
Overall Experience
Rating:
5.0
Location was convenient and well maintained. Service was prompt and friendly.
Matthew E
Rating:
5.0
Customer did not leave a comment.
JUSTIN C
Rating:
5.0
Customer did not leave a comment.
KURT G
Rating:
5.0
Entire experience was smooth. Easy rental and return. Service associates were friendly and knowledgable.
PAULA S
Rating:
5.0
We have had a very good experience at our U-Haul storage facility. One in particular employee was exceptional in helping us with everything. Her name is Tiffany. She is excellent, kind and helpful beyond measure. She deserves recognition.
rita c
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jodi O
Rating:
5.0
Customer did not leave a comment.
SEAN S
Rating:
5.0
The male representative was very nice and easy to work with!!!!
CYNTHIA G
Rating:
5.0
Very efficient operation. Quick to receive assistance from 2 staff members and they promptly disconnected trailer and sent receipt.
Spencer M
Rating:
5.0
Customer did not leave a comment.
KRISTINE J
Rating:
4.0
Customer did not leave a comment.
JESSICA R
Rating:
5.0
Great staff!! Extremely friendly, professional and they provide timely service!
WILLIAM S
Rating:
3.0
That was the worst experience I've had in a long time. About 15 to 20 mins into my drive after loaded, I got on the freeway and the whole truck violently shook at around 50 miles an hour. 5 mins later, the air conditioning quit. It was 92 degrees outside. Then the check engine light came on and the engine started to rumble and sputter periodically. I paid $337 to sweat and white knuckle drive stressfully for 80 miles. I did make it to my destination...but I went through hell to get there.
CHRISTIAN B
Rating:
4.0
Customer did not leave a comment.
JEFFREY J
Rating:
5.0
Everything went well. Young lady that we dealt with was excellent
SAMUEL D
Rating:
5.0
Customer Service was friendly and professional. Thank you
KEVIN P
Rating:
5.0
Awesome thanks
JAMES W
Rating:
5.0
Customer did not leave a comment.
Calley C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Sharon P
|
Overall Experience
Rating:
2.0
I was scheduled to pick up at a different location and they changed it last minute. And, the uhaul they gave me had a bad battery. I had to get a jump within an couple hours of having the uhaul
AAMIR K
Rating:
5.0
A pleasure to deal with. Thanks.
JAMES W
Rating:
5.0
Customer did not leave a comment.
BRUCE W
Rating:
5.0
Customer did not leave a comment.
BRIAN F
Rating:
5.0
The Moon Twp location always has the correct equipment and ready to go. Checkout is efficient too.
WILLIAM S
Rating:
5.0
Guys were friendly and super helpful!
Lloyd W
Rating:
5.0
Customer did not leave a comment.
Steven F
Rating:
5.0
Customer did not leave a comment.
LATRON J
Rating:
5.0
Customer did not leave a comment.
Dylan A
Rating:
5.0
Customer did not leave a comment.
John L
Rating:
5.0
Moon location saved the day! Personnel were extremely helpful and understanding as they had the equipment I needed. Originally reserved a trailer @ another location (West View) only upon arrival found they didn’t have what I had reserved- no phone call either telling me this!!
Only saving grace was West View called to Moon who had 2 units- 20 minute drive later I was being hooked up to the equipment I needed-
Thanks Moon!!
THOMAS L
Rating:
5.0
The staff was helpful and just absolutely amazing!
KECIA F
|
First Impressions
Rating:
5.0
From check in to return all went well . The whole process was easy.
RICHARD D
Rating:
5.0
Reserving trailer is very easy online. Pickup and drop-off were quick and convenient.
Staff polite and efficient.
DANIEL D
Rating:
5.0
Customer did not leave a comment.
Beatrice E
Rating:
5.0
Customer did not leave a comment.
GARY A
Rating:
5.0
Customer did not leave a comment.
john w
|
Overall Experience
Rating:
5.0
I worked with 3 different service agents and all were friendly, proficient, and professional. Fantastic experience at Moon Township, PA U-Haul
Richard R
Rating:
5.0
Customer did not leave a comment.
WILLIAM M
Rating:
4.0
Truck windows were quite dirty making morning driving difficult. Otherwise truck was in good operating condition
PETER T
Rating:
5.0
Customer did not leave a comment.
JOHN C
Rating:
5.0
Customer did not leave a comment.
JAMES W
Rating:
5.0
Dave was very helpful
DAVID O
Rating:
5.0
The Uhaul employees were extremely helpful. I appreciated their help renting a storage unit. Great customer service and I would highly recommend this location!
Kathryn S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
JULIA R
Rating:
5.0
The assistant manager was very helpful at a time where they were very busy.
CLARK H
Rating:
1.0
The woman employee I acted with was probably the rudest person I have ever encountered. I am sure she was frustrated with the fact that the electricity was off...but things were going well because the employees were using hand held devices. Everything was going fine. Guess who else didnt have electricity? Me! I didnt have electricity for 5 days and I have 7 children under 17. I would never take out my frustration on another person, especially a customer if I was working. I was polite and patient, and despite her demeanor I just went with it. We go outside and shes barking orders at me on where to park to hook up my trailer. She was very disrepectful and impatient. I got in my vehicle and where I was the sun was directly into my eyes through my rear view and side mirrors, and my back up camera was totally blinded by the sun. As I started to back up she stood out of view like a statue....no verbal help, no hand signals....I did roofs and construction for ten years. I have a boat that I routinely back into the water. I know how to back up dump trucks and similar vehicles. She was too busy standing under the carport where people drop vehicles off for inspection. She was so lazy she needed to get out of the sun apparently and stand in the shade. Just then as I had it in reverse, some clown comes speeding up with his radio blasting and drives into the space next to me. Did she instruct that guy where to park as he flew by her? Did she hold him up as I was backing out? Nope. She didnt do anything. I had to put it into park and reevaluate my strategy. But I guess she was too impatient for that and she starts YELLING and me and GESTICULATING! I couldnt even believe it! I was at a loss of words that an employee was screaming at me as If I was her misbehaved child. I am a father of 7. I coach youth football, wrestling, and T ball. I am a Iraq War veteran. I have a masters degree and a doctorate. I treated this woman with respect and dignity and shes yelling at me while a moment ago she wasnt helpful at all???? You need to know what kind of employee this person is. I told her that I didnt have electricity either and after we hooked up the trailer I thought she would offer an apology. Nope. Just another self righteous, rude, disrespectful person whos actually harming your business. You can look and see how often I have rented from this location and I even at one time had a storage unit there. I usually am impressed with the expertise and helpfulness and friendliness of the guys down there. I dont want to hear she was having a bad day either. Like I said I have seven young kids and we didnt have electricity either and I wast treating people rotten. I didnt have electricity for five days. Anyway, it has inspired me to buy anoher trailer ( I had one in the past but liked renting becuase I didnt have to store or maintain it) but when I have to spend over 100$ to take a trailer to my camp for three days and I have some asshole speaking to me that way well Ill just drop a grand and push it behind my garage.
James W
Rating:
4.0
Customer did not leave a comment.
BRIAN K
Rating:
5.0
Good
MARCOS F
Rating:
5.0
Customer did not leave a comment.
WILLIAM S
Rating:
5.0
Employees are friendly and helpful.
KATIE M
Rating:
5.0
Customer did not leave a comment.
LEONARD H
Rating:
5.0
Outstanding service
Joseph P
Rating:
5.0
They installed a hitch and it took about 10 minutes max. They were busy but they seem to work quickly through the line.
Very friendly
Wende W
Rating:
5.0
Customer did not leave a comment.
CHRISTINE S
Rating:
5.0
I use this place all the time and I'm always taken care of.
JAMES W
Rating:
5.0
Customer did not leave a comment.
WISSAM K
Rating:
5.0
Customer did not leave a comment.
WILLIAM J
Rating:
5.0
David and Chris were very helpful in getting me a rental in short notice.
GREGORY G
Rating:
5.0
Customer did not leave a comment.
CHRISTOPHER G
Rating:
1.0
Over charged me
kayla C
Rating:
5.0
Customer did not leave a comment.
JOSEPH M
Rating:
5.0
Customer did not leave a comment.
STEVEN J
Rating:
5.0
Quick and convenient!!! Had hitch installed and it was perfect! Thank you guys!
Doreen S
Rating:
4.0
Customer did not leave a comment.
Neil M
Rating:
5.0
Easy to deal with. Convenient
Leslie H
Rating:
5.0
Customer did not leave a comment.
ROBERT J
Rating:
5.0
Everything was great. Staff at both pickup and return were very friendly and helpful. Things were done quickly and the process was easy.
STEPHEN H
Rating:
5.0
The team at the University Blvd. location were WAAY above the norm in every category!! They acted as if it were "THEIR STORE" they were tending.
What a great experience there!
Mike P.
Robinson Township, Pa.
MICHAEL P
Rating:
5.0
Very friendly staff, accommodating to my needs.
melissa h
Rating:
5.0
Nick promptly came out and met me at the equipment drop off location. He was pleasant, knowledgeable and able to quickly resolve any of my questions. I really appreciated his professionalism and customer service.
TYLER B
Rating:
5.0
Thank you!
KATIE M
Rating:
5.0
Customer did not leave a comment.
Joseph G
Rating:
5.0
Customer did not leave a comment.
WILLIAM S
Rating:
5.0
Customer service was very nice and helpful!
JOSEPH M
Rating:
5.0
Easy reserve, pick up and drop off.
All worked out well.
EDWARD M
Rating:
5.0
Customer did not leave a comment.
LAUREN T
Rating:
5.0
Customer did not leave a comment.
AMY D
Rating:
5.0
Keep doing what you're doing 👌
MICHAEL B
Rating:
5.0
Great customer service, good vehicle, very helpful staff.
ROBERT M
Rating:
5.0
Everything was satisfactory Nick was a big help on getting us set up and checked out as well
William J
Rating:
5.0
Customer did not leave a comment.
Ace C
Rating:
5.0
Customer did not leave a comment.
Sharon P
|
First Impressions
Rating:
3.0
Be more friendly. The trailer was in ok condition.
PAUL H
Rating:
5.0
Customer did not leave a comment.
MARGARET M
Rating:
5.0
Customer did not leave a comment.
Dianne B
Rating:
5.0
Customer did not leave a comment.
MICHELLE J
Rating:
5.0
The staff was very helpful and polite.
WILLIAM J
Rating:
5.0
Great staff. Clean building. No complaints.
antonio d
|
Overall Experience
Rating:
5.0
Great staff. Clean building. No complaints.
antonio D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
MARK B
|
Overall Experience
Rating:
3.0
The people seemed very happy to help, but when I dropped the uhaul off and trying to get help understanding the extra fees is hard. They have stopped talking to me about the fees they charged me that I dispute.
CHAD M
Rating:
5.0
The agents at the front desk were very helpful.
WILLIAM B
Rating:
5.0
Customer did not leave a comment.
JOHN K
Rating:
4.0
The staff are really great to work with at this location.
Timothy H
Rating:
5.0
Customer did not leave a comment.
MICHAEL H
Rating:
4.0
Nick was awseome
JOHN M
Rating:
5.0
Customer did not leave a comment.
THOMAS C
Rating:
5.0
Dave was super friendly and helpful! Thank you!
Colby J
Rating:
5.0
I’m a repeat customer. That says it all. Good job folks.
charles m
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Lisa O
Rating:
5.0
Location and equipment is clean. Great customer service.
DARLENE B
Rating:
5.0
Customer did not leave a comment.
Donald N
Rating:
4.0
Customer did not leave a comment.
DINO C
|
Overall Experience
Rating:
2.0
Customer did not leave a comment.
Michael A
Rating:
5.0
N/a
JEREMY C
Rating:
5.0
Customer did not leave a comment.
Darlene B
|
Overall Experience
Rating:
5.0
The staff is always polite and helpful. I want to give a special shout out to Tiffany, she always goes above and beyond with a smile and positive demeanor. She is a great representation of your company. Thank you
Danny T
|
Overall Experience
Rating:
5.0
The Tiffany for everything you have done for me...
stephanie j
|
First Impressions
Rating:
1.0
Customer did not leave a comment.
Nagara Y
|
Overall Experience
Rating:
4.0
Wish there was lighting inside the storage units
Jerome S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JOHN L
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Amerigo C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Joyce K
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Joyce K
|
First Impressions
Rating:
5.0
Manager was great. Superb type of guy.
david m
|
Online Move In
Rating:
5.0
They were very Helpful and would reckmend them to any one .
GALE C
|
First Impressions
Rating:
4.0
Wasn’t sure how to return moving blankets after hours. Left them in the truck.
RICHARD M
|
First Impressions
Rating:
5.0
Staff friendly and helpful. Nicholas, yesterday, going out of his way to come up to the unit with us as well as being careful to show us usage of elevation pieces.
JACQUELINE R
|
Overall Experience
Rating:
5.0
Everyone here was very helpful and nice, and the facility was clean and easy to use! Perfect for storing things for a couple of months while I prepared for a big move. Thanks again!
Lauren C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Sue J
|
Overall Experience
Rating:
4.0
Just cost to much
carmenlita r
|
Overall Experience
Rating:
5.0
Easy to contact, lovely people, well-card for venue.
Elaine B
|
Overall Experience
Rating:
5.0
Knowledgeable and friendly staff
lloyd b
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
William E
|
Overall Experience
Rating:
5.0
Everyone we met that worked there was nice and friendly. Facility was clean and easy to access. Will definitely rent again in the future if the need arises.
Gary F
|
Overall Experience
Rating:
5.0
Dave and his team were helpful, friendly and very professional. Highly recommend this team
and facility.
Sheila L
|
Overall Experience
Rating:
5.0
Awesome location, staff and overall experience. Will do business again.
DON H
|
Overall Experience
Rating:
4.0
Pricing could be better. Seriously considered other local options.
lee w
|
First Impressions
Rating:
5.0
Dave and his staff are professional, friendly and demonstrate a measure of business and personal integrity that is exceptional. I would recommend this storage and rental facility with the highest praise.
Sheila L
|
First Impressions
Rating:
5.0
Nick was super helpful and kind
Amy S
|
First Impressions
Rating:
5.0
Great staff. They were kind, courteous, and thoroughly explained the move-in process and how to access my storage unit. I will gladly return to this location in the future for all of my U-Haul needs.
Brian S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
John K
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Tammy C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Wilman P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Patrick B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Sherry C
|
Overall Experience
Rating:
5.0
The manager Dave is very professional and goes out of his way to make his customers comfortable and satisfied.
Robinette B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jodi W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Anna h
|
Overall Experience
Rating:
5.0
I worked with the general manager and he was great! Friendly, helpful, and showed me exactly what to do, with it being my first time storing at this location.
Jodi W
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Gary F
|
First Impressions
Rating:
5.0
Staff is brilliant
Muhammad A
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Edward S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Tammy C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Barbara K
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Richard G
|
First Impressions
Rating:
5.0
Service was excellent, storage was convenient and easy to move in and out. Employees were all courteous and helpful.
William S
|
Overall Experience
Rating:
5.0
Loved 30 days free storage !
MICHAEL F
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
valerie m
|
First Impressions
Rating:
5.0
Excellent Facility!
tifiney b
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JAMES P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
lisa m
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Darlene B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Peter H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
lisa m
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
KURSTIN R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jarrod J
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Lisa P
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
antonio D
|
First Impressions
Rating:
3.0
I added an extra lock on my door somebody took it off. They got into my storage area but the U-Haul lock was still on there and my stereo is missing and I haven’t had time to report it and I went to them the supervisor there and told him about it and he act like oh it didn’t happen. I know he had a negative attitude about it and I was I was so upset that I moved out the very next week.
michele f
|
Overall Experience
Rating:
4.0
Used Moon township on University Blvd, Jessica was more than helpful she a n exceptional person who was informed and delitful to talk with.
Patty M
|
First Impressions
Rating:
4.0
We had an issue with multiple people using the freight elevator on different floors. It would have been nice if 1 of the staff assisted with controlling the elevator so all folks efficiently had access to it.
Mark S
|
Overall Experience
Rating:
5.0
The unit was just for my sons stuff while away from RMU. The facility is extremely convenient and the young lady who checked me also made sure to take care of closing out the rental unit once I came back with the van. She remembered me and had already got the paperwork ready upon my return with the van. Now that's customer service!
Raymond C
|
Overall Experience
Rating:
5.0
I couldn’t figure out the Shorty Wardrobe box. 1. When n we’re to fold and tape to seal box.
michele f
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
brian b
|
Overall Experience
Rating:
5.0
Jessica was a breath of fresh air that I needed after dealing with some physical issues and a lot of people who really shouldn't choose a customer service-oriented position for a lasting career. She was so friendly, personable, and went above and beyond to help me handle all of my U-Haul concerns and needs. I know Good is coming to her because she treated me the way she would want to be treated, and because of her, U-Haul's Airport location will always be my first choice from now on.
Amber B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
yuri p
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Amerigo C
|
First Impressions
Rating:
5.0
A pro-rated return on the leases would be a very strong loyalty factor I’d encourage the business to consider. I have zero complaints on performance and service, however.
DAVID K
|
Overall Experience
Rating:
5.0
Thank You, Kindly!
tamyrah m
|
Overall Experience
Rating:
5.0
Good location...very good mgr
Shawn C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
beth j
|
Overall Experience
Rating:
5.0
Clean, dry, and secure!
JEFFREY M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Derek J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
mike z
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Richard H
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
WILLIAM M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
John M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
RALSTON R
|
Overall Experience
Rating:
5.0
Dave the manager was very good to me.
Very helpful and knowledgable.
Daniel B
|
Overall Experience
Rating:
5.0
They were kind and professional every time we had an encounter. Very understanding
Tammy C
|
Overall Experience
Rating:
4.0
Employees very helpful and friendly
gale b
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
mike p
|
Overall Experience
Rating:
5.0
I used the "1 month free" after moving. The staff was very helpful. And the facility was easy to access.
Mike D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kimberly C
|
Overall Experience
Rating:
4.0
Nice unit and staff was great...the only issue is the rate was raised immediately after the first month by 28%... that seemed a little shady.
Shawn C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jason C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
William E
|
Overall Experience
Rating:
5.0
Dave was always extremely helpful with me!! He was always very patient and kind especially when my husband was deployed over seas by always working with me regarding storage!! Highly recommend this Uhaul storage location!!!
Amanda M
|
Overall Experience
Rating:
4.0
Not having lighting in the storage unit was a challenge . Otherwise excellent and efficient service.
Kimberly C
|
First Impressions
Rating:
5.0
The only reason for cancelling the storage unit was because I became I'll and needed to cut expenses.
Carol Y
|
Overall Experience
Rating:
5.0
Thank you for your services
Wyman R
|
Overall Experience
Rating:
5.0
Staff is super nice and helpful. I would definitely use again or recommend to friends and family.
deborah h
|
Overall Experience
Rating:
5.0
Extremely clean and well taken care of facility with competitive pricing! I would highly recommend!
Karen R
|
Overall Experience
Rating:
4.0
Nice to have a month free after a move! Very helpful.
Mike D
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Crystal S
|
Online Move In
Rating:
5.0
The staff member that helped me check in was super helpful and informative. Took the time to explain the elevator system which I’m sure would have stumped me at some point. Took the time to walk me down and answered all my questions. His customer service was greatly appreciated.
Christopher B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
garcia w
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Mark T
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Ken R
|
Overall Experience
Rating:
4.0
Jake was very helpful when I first rented the unit. Sebastian was also very helpful when I was checking out. Thanks for everything!
Mary J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Gladys A
|
First Impressions
Rating:
5.0
Thank you, kindly
Have A Fantastic Day!
tamyrah m
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
joe w
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
jacqueline s
|
First Impressions
Rating:
5.0
Excellent customer service and seamless storage unit check-in and cargo van rental. Staff friendly and helpful.
Paul Z
|
First Impressions
Rating:
5.0
very helpful staff
John B
|
Overall Experience
Rating:
1.0
was being charged for my storage unit i canceled months ago.
leah k
|
Overall Experience
Rating:
5.0
Very pleased..
Todd S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
MICHAEL M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Tammy C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
JEFFREY M
|
First Impressions
Rating:
2.0
$100 for a tiny broom closet sized storage is a compete rip off. And it made it seem like when I reserved it that it would fit the contents of a one bedroom apartment. Super disappointing
Allyse H
|
Online Move In
Rating:
5.0
U-haul Moon Township Pa is the best storage place I’m I’ve used!
Thank you
Val
valerie m
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
John H
|
Overall Experience
Rating:
5.0
Very knowledgeable and courteous staff
Ken R
|
First Impressions
Rating:
5.0
Keep up the good work.
David K
|
Online Move In
Rating:
5.0
I had some unplanned items show up for storage and had to get another unit and staff were fast and helpful to add a room for my use.
DAVID K
|
Online Move In
Rating:
4.0
Customer did not leave a comment.
TONY E
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jason B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
rob r
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jason B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
lynnard b
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
william K
|
Overall Experience
Rating:
5.0
Last gentleman that helped me was awesome. He was kind and very helpful.
Davith H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Porsha R
|
Overall Experience
Rating:
5.0
Great secure facility. Clean, quiet, and convenient. Optional sizes of storage rooms, carts available inside door to transport items to your storage locker. Loading dock for convenience. Got a promotional free month. Very helpful staff. Green area to recycle/reuse boxes and/or stuff.
jennifer K
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Robert P
|
First Impressions
Rating:
1.0
Somebody climbed over the wall in to my unit.... and stole several things....I didn't have insurance therefore I didn't notify you.... I'm very upset with this situation...that's what why I took my business to a different company....
Craig C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Theresa S
|
First Impressions
Rating:
5.0
The storage area is kept immaculately clean. The staff was always very helpful and accommodating.
WILLIAM O
|
Overall Experience
Rating:
5.0
Highly recommend!
veronica w
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JANIS P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Brittani M
|
Overall Experience
Rating:
5.0
The staff was outstanding and always helpful.
eileen f
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ojo n
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
marlin t
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Dan W
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
NICOLE D
|
Overall Experience
Rating:
3.0
The storage is not secured. Open for anyone to walk into the facility 24/7.
Did not need to swipe access card to get into building, on elevator, or on second floor at 9p at night. Plus, they have big rat traps in the storage units.
CHRISTINA M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
CAITLIN D
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
barbara b
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ANTHONY W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
pam a
|
Overall Experience
Rating:
5.0
Dave,
You and your staff provided top of the line service. I would recommend you to anyone with complete confidence.
All the best,
Joe
JOE R
|
Overall Experience
Rating:
5.0
Dave and his team are very helpful.
John M
|
Overall Experience
Rating:
5.0
The entire team was amazing. Everyone was very professional and very easy to work with. This was our second time working with this company and I highly recommend them.
deborah h
|
First Impressions
Rating:
5.0
This facility is always clean, accessible and welcoming. Staff is helpful when you need them.
JUDITH H
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
John M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ROBERT M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Michael C
|
First Impressions
Rating:
5.0
I would add some type of lighting in the storage units themselves.
ZINA D
|
Overall Experience
Rating:
5.0
Thank you for being open in this time of urgency.
Grant K
|
First Impressions
Rating:
5.0
Great staff very helpful and efficient
Lewis O
|
First Impressions
Rating:
5.0
GREAT Service - Friendly, Pleasant and always willing to help in every way.
ZINA D
|
First Impressions
Rating:
5.0
I highly recommend this U-Haul Storage Facility. The staff are pleasant, competent and helpful. The facility is clean and easy to access, We were able to store our items there with confidence.
JAMES S
|
Overall Experience
Rating:
4.0
X
John D
|
Overall Experience
Rating:
5.0
They were professional and considerate of my needs
karrin h
|
Overall Experience
Rating:
5.0
quick pleasant and helpful
Frank C
|
First Impressions
Rating:
5.0
Nick was very helpful helping me set up my storage unit. I will be coming back for all of my moving needs in the future. Thanks!
Matthew K
|
First Impressions
Rating:
5.0
Clean, safe, friendly and very helpful staff!
Francois P
|
Overall Experience
Rating:
2.0
Being assigned storage unit was cumbersome. Secondary contact info had to be re-entered 4 times because of poor UHaul software.
David S
|
First Impressions
Rating:
5.0
Very good experience using the storage facility for almost 2 years. Clean and well maintained. The reusable box area and the unwanted furniture” section is a great way to recycle/reuse. Thank you !
lynne a
|
Overall Experience
Rating:
3.0
There is a wonderful employee named Chris on site. He is friendly, professional, and solves any problem instantly. Other employees who work there are terrible. There’s one with a ponytail. He’s awful.
Seth C
|
Overall Experience
Rating:
3.0
I want to say that the u haul rentals at Gablers Garage have been the best. I would highly recommend going to them. They have the Best service and were very reasonable and understanding!
Carie M
|
First Impressions
Rating:
5.0
The staff was very professional and curtious
harry m
|
Overall Experience
Rating:
5.0
David and his crew were extremely helpful and went above and beyond their duties to make sure that we were taken care of during our move.
We felt like we were working with “family”.
HIGHLY RECCOMEND
Mary J
|
Overall Experience
Rating:
5.0
Everything about the staff at this UHaul was top notch. Would get a unit here again if needbe.
Brett G
|
Overall Experience
Rating:
4.0
You can always trust UHaul for your storage. It's secure for your belongings, with convenient 24 hour access. Your belongings won't get wet or have any other problem.
Laura M
|
Overall Experience
Rating:
5.0
Dave and his team always do a phenomenal job and I couldn’t recommend this location enough.
LINDSEY C
|
Overall Experience
Rating:
5.0
Staff goes above and beyond to provide service.
Paul K
|
Overall Experience
Rating:
5.0
The Manager was very polite, helpful and knowledgeable.
Jessica R
|
First Impressions
Rating:
4.0
Well done.
Robert P
|
Overall Experience
Rating:
5.0
My storage facility was excellent. I’ve no complaints. Had I need a facility again I would not hesitate to use Moon Township storage.
lola w
|
Overall Experience
Rating:
4.0
I found the place to be convenient and the staff very helpful.
JEFFERY H
|
Overall Experience
Rating:
5.0
Everything was good, if the need arose I would easily come back for my storage needs.
CHRISTOPHER B
|
Overall Experience
Rating:
4.0
The facility and staff were good
Laura F
|
Overall Experience
Rating:
5.0
Place was great only issue is that if you don't have a truck the loading dock is a hinderance. The elevator is a hit or miss if it decides to operate. Have to slam 2 or 3 times.
Winifred Q
|
Overall Experience
Rating:
5.0
I absolutely love this facility - for storage and truck rental! The staff is the best! I cannot say enough POSITIVE words about them and the services!!! 5 STAR all the way!!
Barbara T
|
Overall Experience
Rating:
5.0
The people were helpful when I turned my box in. Very simple and quick process to return the empty box and I appreciate the staff at the moon township uhaul.
Jesse Y
|
Overall Experience
Rating:
5.0
Excellent customer service!
Buffy M
|
Overall Experience
Rating:
5.0
Great customer service!
Buffy M
|
Reservation
Rating:
5.0
This facility and staff have been the BEST!! I have had a lot of changes in my life over the last 3 months and this entire facility from rentals to storage has been awesome! Cannot say enough!!
Barbara T
|
Overall Experience
Rating:
5.0
The staff was very professional.
No wait.
They were even willing to work in the rain to get the trailer off!
Highly recommended.
Tapiwa C
|
Reservation
Rating:
5.0
Thank you my experience was great with the use of your facility.
Don G
|
Overall Experience
Rating:
5.0
Thank you!
Suzanne A
|
Overall Experience
Rating:
5.0
The staff was friendly and professional.
David B
|
Overall Experience
Rating:
1.0
I was very happy with the service at this location. The major downfall of this was when I moved out on April 23 which was 6 days after I paided $197 for rent on the 17th and Uhaul wouldn't refund any
