Customer did not leave a comment.Mark E.
Customer Reviews for U-Haul Moving & Storage at Appleton Ave
Milwaukee, WI 53222
(@ 76th St)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
Special Operating Hours
- 7/4/2022: 7:00 am - 5:00 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly staffJohn B.
Amazing support and timely professional service by Gentleman who worked this weekendStella M.
Customer did not leave a comment.Laquita A.
Have a broom, dustpan, and garbage container on-site so your customers can sweep out the trailers and trucks for you.GERALD K.
Customer did not leave a comment.Chaofou Y.
Customer did not leave a comment.RIFAT B.
Customer did not leave a comment.Kandice B.
Customer did not leave a comment.Emil F.
Not a thingJoyce H.
I rent from this several times in the past with no problems........my issue is with the truck I rented this had the little engine light on. I called the store back to informed them of engine light on and the driver's side door handle that kept off. The representative said, I should be ok, she'll make a note of it. When I brought it back , I told a different representative about engine light on and the handle.......all he said was yeah I know. If they knew I had a truck with those issues,why would they rent it out..........I was really nervous driving with the light on wondering if it going to break down. That's my only issue,never happened before. Otherwise service at that location have been pretty good.Marva T.
Thank you very much for still upholding your excellent commitment on your professionalism, customer service skills and people skills 👍 after all of your years in the businessrafael G.
Some One Used My Identification Without Me Knowing How I Found Out An Email Was Sent To Me From U-Haul Moving & Storage at 7677 W Appleton Ave Milwaukee, WI 53222 I Called About The Issue An Told Them I Never Ordered A Uhaul Nor Was I There At The Uhaul Place My Understanding Every Customer Is Required To Show An Drivers License Of Who Is Driving The Vehicle Which Obviously I Was Not There I Talked To The Manager Of Uhaul An He Said One Of His Employees Type In The Wrong Number I Told The Manager Did The Employee Actually Looked At The Computer Screen And Actually Look At The ID On The Computer Screen Instead Of A Direct Answer He Rushed Me Of The Phone It Pissed Me Off No Type Of Respect Nor Apology No Nothing Almost Like The Manager Didn't Care The Manager And Employees Need Better Training To Pervent This From Happening Again Because If Not This Issue Can Cause Alot Of Problems!!!EMMANUEL R.
Customer did not leave a comment.Philip P.
Customer did not leave a comment.HOMER M.
Customer did not leave a comment.Hannah M.
There was a check engine light on it ack like it was going to cut off not goodKimberly S.
The service was outstanding.Josephine T.
Customer did not leave a comment.Tyneisha B.
Customer service was very awful. We bought a lock they didn't give me a receipt then when I realized I didn't need it cause I found my storage key and bring it back they said we couldn't get the money ey backRyshme W.
Keep ur employees happy and ur customers will be happy as well!!!Terrance T.
Customer did not leave a comment.Keisha L.
Customer did not leave a comment.TOMMIE H.
Customer did not leave a comment.Evan B. | Overall Experience
The manager of the facility he was really great with working with meSHEILA P. | Overall Experience
Customer did not leave a comment.Evan B. | First Impressions
Johnny was very polite and helpful. Had a great attitude!TINA P.
The weekly pickup rental rate wasn't explained very well at all. Then the guy screwed up my extension. I ended up having to take the truck back on the original date.Cedric B.
Customer did not leave a comment.PORSHA H.
Customer did not leave a comment.Joseph S.
Johnny was an excellent rep. Manager seemed cheerful and helpful to the employees. This location has a cramped drop off and pick up area. Drop off should be moved farther in away from street to prevent need to line up in traffic while waiting in the return line. Angle parking spaces should be in other direction to flow w parking traffic and allow car to pull just ahead of trailer for hook-up and return, which would avoid need to back w trailers in the cramped space. No trailer should be hooked up in direction that requires customer to back up to negotiate the cramped parking lot.WILLIAM S.
Customer did not leave a comment.JOSEPH W.
Customer did not leave a comment.Carla T.
Customer did not leave a comment.Raina L.
Customer did not leave a comment.Eva H.
Customer did not leave a comment.GENNIE S.
Customer did not leave a comment.Jessica J.
Customer did not leave a comment.Wilhelmina C.
Customer did not leave a comment.Joel W.
Tony was get and reserved a truck for me on short notice, the young lady who did the paper work was excellent. They had great customer service skills.Erica M.
Excellent customer service and the equipment was clean. Thank youLuke C.
Customer did not leave a comment.Shelia T.
I am very disappointed with my service today. When I reserved a Uhaul online. I had expected to received being billed only once; however this was not the case. My debit card was charged twice.Letecia R N.
Customer did not leave a comment.arlene H.
Very helpful and excellent customer serviceAfia A.
(1) The truck will not go past 75 miles per hour and this is unsafe when traveling on higher speed highways and with 18-wheeler trucks. This issue would definitely make me hesitate to use uhaul again. (2) I returned the truck with more gas than when I rented it and was compensated but not nearly as much as I should have been. (3) Return location needs more parking spaces in their lot for customers. (4) On a positive note, the return process was quick and easy.sherry S.
Customer did not leave a comment.Blessinn D.
keep up the good workJim W.
Awesome team Joseph, Johnnie & CashierKeith W.
I declined the safe tow I insurance on my reservation and quoted price did not onclude the cost. When I picked up the trailer at this location the my added it in and when questioned I was told it would be removed when I turn it in. They varied me this charge. Trailer greasey/dirt on inside of door leaving grease on matterres that touched it when it was open. Worst rental experience of uhaul trailers in a long time.Steve S.
The guy that checked in my reservation and the guy at the equipment return were really friendly and really helpfulTim H.
Need to look before calling and saying equipment was not turned in. Need better communication amongst staffTimothy K.
The customer service was poor but the Uhaul also had several used heroin syringes in the backLaura B.
Customer did not leave a comment.THERESA B.
Customer did not leave a comment.Maurice M.
Customer did not leave a comment.JonathanJack W.
Customer did not leave a comment.Lorita M.
Uhaul service representative was a real pleasure to work with and made the experience fun.john B.
Just Have It A bit More OrganizedTumaini M.
Customer did not leave a comment.David S.
Customer did not leave a comment.Danielle F.
Customer did not leave a comment.Beverly H.
Customer did not leave a comment.James K.
Everyone was very professional and kind.frank K.
Customer did not leave a comment.Ti'teana L.
Customer did not leave a comment.Nancy F.
Johnnie's personality was amazing, love him!! John was very pleasant as well. Will definitely use this location again!Denelle C.
I rented a truck for a day. I had parked the truck after moving some stuff I parked it in the back of my house, the next day I attempted to start the truck and it wouldn't start so that wasted my time as I had to move more stuff in a short time span, road side assistance came and said it was a starter problem and all this was very time consuming, very inconvenient for me.MONESHA E.
Hello some of our items were stolen out of our uhaul storage container. Our jewelry, my husband's jackets and our tv got broken because someone took our things in the mist of someone stealing our stuff.DELORES G.
Customer did not leave a comment.Jessica F.
Customer did not leave a comment.DUANE M.
Customer did not leave a comment.Tyrone J.
Just keep being nice and friendly.Tammy J.
Customer did not leave a comment.Paul G.
Customer did not leave a comment.TERRESA L.
Customer did not leave a comment.Darnell B.
Customer did not leave a comment.Hiram L.
Customer did not leave a comment.Bruce R.
Customer did not leave a comment.Tamara S.
Customer did not leave a comment.Shanese P.
Customer did not leave a comment.Chauncey H.
Customer did not leave a comment.Desilu A.
The customer service is kind of trashRicky G.
Scammers on insurance claim for Rep west the person who they send out don't come and lie and say they came to inspect and I had to settle for a lower payment when I had $5000 worth of coverage also I told Joe about rodents n smell from storage in front of mine bugs crawling out their storage smell was so bad you can smell outside before you enter storage and Joe knows that when he rented me the storage wouldn't let me use free storage certificate gave me run around also when I filed claim they lied stating I said it rained in storage so I couldn't get my amount of $5000 now I couldn't rent a truck 2times giving me a print out stating call Rep west insurance I call them they transfer me to some lady her voicemail states if you have a hold that's thatAngela D. | Overall Experience
Customer did not leave a comment.PAMELA T.
Get more trucks.CARRIE G.
Customer did not leave a comment.stanley m. | Overall Experience
Customer did not leave a comment.Chloe W.
The workers need to be trained to not hold up a line to have small conversations with customersDiamond P.
Customer did not leave a comment.Carrie D.
The team was kind and helpful. Attached the trailer for me and unhooked it when I returned.Paul D.
Have customer service representative check receipt before customer leaves to help them remember the items they have rentedJon P.
Customer did not leave a comment.DELORIS H.
Customer did not leave a comment.Jeffrey W.
I always use this location and I utilize the online rsvpShimek C.
Customer did not leave a comment.shyanne H.
Customer did not leave a comment.AMY F.
Customer did not leave a comment.DESILU M.
Customer did not leave a comment.melissa W.
Customer did not leave a comment.Karen H.
Customer did not leave a comment.manessa S.
nice smooth move . good serviceWendy W.
Customer service was excellent and everyone was very politeTAMMY M.
Customer did not leave a comment.SARAH A.
Customer did not leave a comment.Chantell L. | Overall Experience
Customer did not leave a comment.CHARLOTTE S. | Overall Experience
Your manager was outstanding and helping me with picking the Right storage unit and he also was very courteous and outstanding I would recommend anyone to use you guys facility and your manager did an excellent job DFayne.Danny F. | Overall Experience
Customer did not leave a comment.DELORES N. | Overall Experience
The young lady was very helpful & respectfullyKathryn G. | First Impressions
Mr Joe and staff were respectful and courageous at all times..STEPHANIE B. | Overall Experience
Customer did not leave a comment.Mattie L. | Overall Experience
The manager Joseph is very helpful and professional.BRANDON H. | Overall Experience
Hours are not convenientTYSON R. | Overall Experience
Customer did not leave a comment.Mechelle A. | Overall Experience
Customer did not leave a comment.Freda D. | Overall Experience
Staff was always friendly and helpful on the phone or walk-inLillie D. | Overall Experience
Customer did not leave a comment.Robert B. | First Impressions
Customer did not leave a comment.Calandra H. | Overall Experience
Very nicebarbra n. | Overall Experience
Customer did not leave a comment.Brenda L. | Overall Experience
Customer did not leave a comment.LAKESHA W. | Overall Experience
Customer did not leave a comment.AQUILUS M. | First Impressions
Thank youValequez L. | Overall Experience
Customer did not leave a comment.Mattie L. | First Impressions
There is an location I had my car stored at on Good hope road in Milwaukee. I wasn't pleased with the location had to move my car because location isn't secure.Tyrone B. | Overall Experience
Customer did not leave a comment.precious k. | Overall Experience
Customer did not leave a comment.Tiesha J. | Overall Experience
Joseph Lindl was very helpful and knowledgeable with the move in!!!MAKURRA W. | First Impressions
The only thing I will suggest is that once a person check in that they don’t have to keep using they key to check in and out because that can be frustrating when you moving things so that’s something that should changeROCHELLE P. | Overall Experience
I moved my stuff out of storage early due to the incompetent employee's and a mice infestation problem. There were mice crawling on and in my boxes when I went in. I took video of all the mouse feces.Dawn B. | Overall Experience
Customer did not leave a comment.La Monte H. | Overall Experience
Customer did not leave a comment.Ernest F. | First Impressions
Customer did not leave a comment.Lillie D. | First Impressions
Customer did not leave a comment.Dawn B. | First Impressions
Only con, storage is a little expensive.Maria a. | First Impressions
Everyone was nice polite and respectful and friendlySTEPHANIE B. | First Impressions
Customer did not leave a comment.Brittnee C. | Overall Experience
The two gentlemen, Samuel and I forgot the other man’s name, but they were polite, professional, knowledgeable, honest, and funny. Even though they cracked a few jokes they still did their job in a timely manner, made me laugh, and felt secure about keeping my belongings there. Even when I came back the other staff members were professional and polite.Mechelle A. | First Impressions
Price a little high...alice k. | First Impressions
Customer did not leave a comment.Gladys B. | Overall Experience
Very good and well use again if I have tooShundra J. | Overall Experience
Great job.Diamond M. | First Impressions
No complaints love the service and i would recommend to friends and familyPEDRO R. | Overall Experience
Love the work and love the enthusiastic measures they took to provide me with the best comfort to get to my next home thanks you guys been a great help . Mr. MooreAntay M. | Overall Experience
The manager there has excellent people skill and customer service skill as well. Also, his staff alway spoke when I came in there place of business and made me feel comfortable to ask a questionSHERVILLE P. | Overall Experience
No problems at all Staff friendly and knowledgeablebarbra n. | First Impressions
Uhaul online service is the way to go!!Theresa B. | First Impressions
The staff was very friendly & helpful, anytime I had a question or concern about my storage unit they were always there to help .Asia W. | Overall Experience
The manager joe is very polite very professional this is a 5 star and more manager I wish I could add more starNicaeli H. | Overall Experience
Customer did not leave a comment.Vivian H. | First Impressions
Customer did not leave a comment.Lisa G. | Overall Experience
Customer did not leave a comment.Jasmine M. | Overall Experience
Thank you so much for helping me with my move you are greatly appreciated.Denise S. | Overall Experience
Samuel Davis Jr. helped me so much! I want to thank him especially for making the process fast easy and affordable!Davon M. | Overall Experience
Customer did not leave a comment.Tim V. | First Impressions
The facility was very nice and so were all the staff. Unfortunately after moving in all of my belongings the door was broken, but they were right there to fix it.Denise M. | First Impressions
I was very satisfied with customer service property and convenienceGlenda D. | Overall Experience
Very good serviceLeonard M. | Overall Experience
Good customer serviceTiffany J. | First Impressions
I like that they made sure everything was good and that we are happy I'm so happy that we made the right choice thanks so much.Gladys B. | First Impressions
Staff very helpful. Although, in my eighty's,staff helped put my items in storage. Later, moved them back out for me.Kathleen F. | Overall Experience
Great service the morning manager team was awesomeregina h. | Overall Experience
They where very helpfulSheena E. | First Impressions
Entered the premises on Appleton service right away, staff professional and courteous will definitely recommend to family and friends. Good jobregina h. | First Impressions
Very friendly and nice overall excellentSTEPHANIE H. | Overall Experience
Good jobAshley B. | Overall Experience
They were giving me a hard time about gettin my deposit back because they didn’t explain the return we didn’t even get anyone to show us where our truck was we had to figure it out. Very rude!sharrieff p. | Overall Experience
Everything here was average. They close early and stare at you instead of offering help. Very awkward for me. Glad I'm gone.Marika M. | Overall Experience
Both ladies were very helpful and professional to talk withSenethea T. | First Impressions
The manager was very understanding and helpful i loved my experienceIESHA M. | First Impressions
I would use the u-haul again.Tanya E. | Overall Experience
I wanted to move my stuff out of shelter 4 days after my payment was due and had to pay the full month of usage which I thought was crazy. It should have been pro rated.Damon J. | Overall Experience
The facility was clean but prior to me utilizing the storage, I noticed a loose aluminum frame hanging from the ceiling. I mentioned it to worker who was assisting me but nothing was done.Tia J. | Overall Experience
I was charged for an appliance dolly and was given a utility dolly.natasha w. | Reservation
Your representative was very unprofessional. She kept yawning and appeared bothered. She booked the additional storage unit at this address instead of Good Hope. I have an existing rental there.Feryl W. | Reservation
My u-boxes were not shipped from Seattle to Milwaukee when requested. Too many extra fees for this and that. Also charged fo an extra month of rent because they could not get my stuff to me in time.Peter C. | Overall Experience
I tried reserving over phone and recieved a reserve confirmation number, however the in store persons did not find it in the system and needed to start over. They were friendly and quick.Lisa G. | Reservation
continue to keep up the awesome customer service my experience was wonderful I was served with a smileDoris M. | Overall Experience
My whole U-Haul experience was good, I never experience anything negative. I would recommend this location and any other location to family and friends.MONICA L. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!