Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer service could have been better. But overall not a bad experience.
Felecia H
Rating:
5.0
My favorite Uhaul in Milwaukee
WILLIAM E
Rating:
5.0
Customer did not leave a comment.
Damon S
Rating:
5.0
Customer did not leave a comment.
Chris S
Rating:
5.0
Nothing everything was great & convenient 💯
Laquita F
Rating:
5.0
Customer did not leave a comment.
Alicia M
Rating:
5.0
Customer did not leave a comment.
Kimberly R
Rating:
5.0
Customer did not leave a comment.
DESILU M
Rating:
1.0
Upon arriving the truck was very nasty!!! I did take pictures before I started the rental. This location do not clean their vehicles. This is not my first bad experience!!!
SHUN T
Rating:
3.0
Customer did not leave a comment.
DANIELLE D
Rating:
5.0
Awesome
LONNIE P
Rating:
5.0
Excellent, great customer service great communication
LAQUITA H
Rating:
5.0
Customer did not leave a comment.
Chivas R
Rating:
5.0
Not sure
ANTWAN M
Rating:
5.0
Everyone is approachable and helpful. They are all busy and getting things done. They are very helpful with explaining options and availabilities along with answering any questions or concerns. The property looks well kept and a place I would store my stuff. A convenient location I am sure to come back to for future needs and recommendations.
JASON L
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ROGER F
Rating:
5.0
Customer did not leave a comment.
SHEILA R
Rating:
5.0
Customer did not leave a comment.
Yasmine G
Rating:
5.0
The trucks needs a serious deep cleaning
VALERIE G
Rating:
5.0
Polite and efficient staff. When we needed to extend the rental due toa blizzard, it was easily handled on the phone and the person I spoke with was very helpful. This was overall a great rental and I would go back to them next time.
MONICA G
Rating:
5.0
Customer did not leave a comment.
MARCUS G
Rating:
5.0
Customer did not leave a comment.
LAQUETTE H
Rating:
5.0
The movers were excellent , they went above an beyond helping me move.
KAMILAH R
Rating:
5.0
Nene was very respectful and the staff understand my move they listened and they was very helpful
VALERIE G
Rating:
5.0
Customer did not leave a comment.
MARQUIS B
Rating:
5.0
N/a
BARBARA H
Rating:
5.0
Thank you .
Deborah G
|
First Impressions
Rating:
5.0
I easy online reservation, fast and friendly service during pick up and drop off.
DEVONA B
Rating:
5.0
The staff there is always so friendly and accommodating they go the extra mile to make sure your satisfied and always have very helpful suggestions
PAULA C
Rating:
4.0
The truck smelled like an ashtray.
CHASTITY A
Rating:
5.0
Customer did not leave a comment.
Erika H
Rating:
3.0
Customer did not leave a comment.
ALFREDA G
Rating:
5.0
Customer did not leave a comment.
Dai J
Rating:
5.0
Customer did not leave a comment.
BERNITA M
Rating:
5.0
Customer did not leave a comment.
THERESA A
Rating:
5.0
Customer did not leave a comment.
MAURICE R
Rating:
5.0
Customer did not leave a comment.
CLEMESTINE L
Rating:
5.0
Customer did not leave a comment.
THERESA A
Rating:
2.0
Tell people they will be charged after dropping of the U-Haul. Will not give money back for over filling the gas tank.
ROMERO W
Rating:
5.0
Customer did not leave a comment.
RaiJanee F
Rating:
1.0
Hire better staff.
JO'NAZJIA P
Rating:
5.0
Customer did not leave a comment.
ROCHELLE S
Rating:
5.0
Customer did not leave a comment.
DESIREE B
Rating:
5.0
Great customer service
KATHERINE C
Rating:
1.0
Very dissatisfied
ANTOINE S
Rating:
5.0
Great customer service
LOUIETTA H
Rating:
5.0
I always love the staff here, sometimes the pickups are eh but the customer service is always great
BRANDON T
Rating:
5.0
Customer did not leave a comment.
MARK Z
Rating:
5.0
Customer did not leave a comment.
SANDRA P
Rating:
5.0
Customer did not leave a comment.
CORA E
Rating:
4.0
Customer did not leave a comment.
JEROME J
|
Overall Experience
Rating:
5.0
Na
NAKITA D
Rating:
5.0
Customer did not leave a comment.
GERALD T
Rating:
5.0
Customer did not leave a comment.
REYNALDO R
Rating:
4.0
Customer did not leave a comment.
GRADY A
Rating:
5.0
Customer did not leave a comment.
KHADIJAH L
Rating:
5.0
Joe is amazing. He treats everyone with kindness and does a awesome job. U-Haul is extremely lucky to have him.
KEVIN F
|
Overall Experience
Rating:
5.0
Just continue customer service for shorter wait time.
MAURICE T
Rating:
5.0
Very thing was good thank you
MARY P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JOYCE J
Rating:
5.0
Customer did not leave a comment.
VERONICA A
Rating:
5.0
IT was everything I expected: available Vehicles and excellent service.
ROBERT W
Rating:
5.0
More customer service reps on a Saturday morning
PATRICIA B
Rating:
1.0
Give refund for extra gas
TI'JAI S
Rating:
5.0
All went well.
RONALD C
Rating:
1.0
I was not satisfied because I was not aware of being charged for mileage. They charged me $68. Then the total cost was $57 when I rented a 1995 smaller U-Haul that kind of threw me then I got into a vehicle where the service engine light was on the tire warning light were on. They need to do better in all of those areas.
ANGELA C
Rating:
5.0
Customer did not leave a comment.
ERIONICA S
Rating:
4.0
Had a not so good van. The heat cut out plus there was a message with the tire & was told it was as a sensor glitch. Was worried that the tire might go flat. Have better maintenance for equipment that is gonna be rented.
KAREN C
Rating:
5.0
Customer did not leave a comment.
JERRY E
Rating:
5.0
Customer did not leave a comment.
FRED H
Rating:
5.0
They were professional and accommodating. Great customer service at check in and out.
DONALD P
Rating:
5.0
Great job
STANLEY R
Rating:
5.0
Customer did not leave a comment.
JEFFREY W
Rating:
5.0
Joe Lindl was great!
ANNE K
Rating:
5.0
Everything was perfect thank you
STEVON M
Rating:
2.0
I asked for a 10' truck and a furniture dolly, and got a 15' and no dolly
JOSEPH L
Rating:
4.0
Let them know the smaller trucks dont come with a ramp...we rented the dolly for nothing
MAUREEN W
Rating:
5.0
Great customer service. Very helpful. Directions were clear. UHAUL was able to help me and my family relocate to a new place. Thank you.
SHARTINA H
Rating:
5.0
Customer did not leave a comment.
RONNEAL D
Rating:
5.0
Customer did not leave a comment.
PAUL J
Rating:
4.0
Customer did not leave a comment.
MICHEAL W
Rating:
5.0
The service was friendly and customer oriented from start to finish. General Manager Joe made me feel truly appreciated, and every staff member I interacted with took the time to ensure I felt welcomed. The store was neat and well organized, and they made my rental experience smooth and trouble free. I highly recommend this location!
DARRYL W
Rating:
5.0
Customer did not leave a comment.
VINCENTS D
Rating:
5.0
Customer did not leave a comment.
LA J
Rating:
5.0
Very satisfied.
TONY T
Rating:
5.0
Customer did not leave a comment.
Yhoao S
Rating:
1.0
This location accused me for taking the dolly and charged me for it. The dolly wasn't in there to begin with. When I turned it in, the guy said "you're good" and told me I was getting money back. NEVER said ANYTHING about the dolly. Take pictures yall.
FELECIA F
Rating:
5.0
Customer did not leave a comment.
Yasmine G
Rating:
3.0
Staff is rude and dismissive. Not customer friendly at all. Not even a little.
PATRICK S
Rating:
4.0
Customer did not leave a comment.
TIFFANY P
Rating:
5.0
Customer did not leave a comment.
SINESTRA W
Rating:
5.0
Customer did not leave a comment.
LAVERNE L
Rating:
5.0
Customer did not leave a comment.
RICHARD H
Rating:
3.0
Truck was filthy and smelled of garbage and cigarette smoke. Guy at front desk with teeth missing was more concerned about finishing a game on his phone than taking care of me.
LARNELL J
Rating:
5.0
Customer did not leave a comment.
MARIA D
Rating:
5.0
Customer did not leave a comment.
MARTY Y
Rating:
5.0
Customer did not leave a comment.
JAMELIAH T
Rating:
5.0
Customer did not leave a comment.
DEMETERIUS T
Rating:
5.0
No improvement! Easiest rental ever! Enclosed trailer was clean and in great shape. Customer service was great at pickup and drop off.
William E
Rating:
5.0
Customer did not leave a comment.
ERICA M
Rating:
3.0
The cab was sticky in the cup holder areas. The cargo area wasn’t swept out very well from former users. It wasn’t too bad. We were able to accomplish our move.
SHEILAMARIE S
Rating:
5.0
Staff that helped me was great and helpful
MYA J
Rating:
3.0
The Uhaul App did not work while trying to upload pictures.
DianaMarie C
Rating:
5.0
Thank you very much keep up the good work love
beverly d
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Robin W
|
Overall Experience
Rating:
5.0
Y’all was kind and friendly very helpful. I didn’t have no problem at all. It actually went well.
Albert G
|
First Impressions
Rating:
5.0
Thank you so much for assisting during the Milwaukee Flood! Everyone in-person and on the phone was so nice which really helped during the tragedy! Thank you and we patronize again as well as pass the word 💙
Markia H
|
Overall Experience
Rating:
5.0
Manager was very courteous and made sure we had what we needed. He made our day easier.
SHANTEL R
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Charlotte H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DONNA J
|
First Impressions
Rating:
5.0
The customer service team was friendly, professional, and very helpful throughout the entire process. Also the general manager was extremely helpful
JAQUISE D
|
First Impressions
Rating:
5.0
Thank you
luciana t
|
First Impressions
Rating:
5.0
He was very knowledgeable and helpful and when I didn’t understand something, he took his time to break it down to me and I really appreciate it. I would definitely recommend this U-Haul company to anyone that ask.
RODNEY B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
JANICE S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
SHERALDINE W
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Nicholas H
|
First Impressions
Rating:
3.0
Staff unprofessional and lazy. This uhauls customer service was horrible and I've rented numerous times this year and it's a sh!t show everytime!
Willie C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Charlotte H
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
JEROME J
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
jeffrey w
|
First Impressions
Rating:
3.0
The supervisor Mr. Michael, was very rude. He was the one who rented me a storage and the storage was already in use. I picked another unit and had to pay another amount. I was told that the first amount I paid one the first storage unit would be returned back to my debit card, the money was never returned. His attitude shows me that he may not be as honest as he pretends.
GREGORY W
|
Overall Experience
Rating:
5.0
The staff person was very friendly and professional. Very knowledgeable with the unit measurements.
Nina W
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Jaron P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
REMOSHIA D
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Gabrielle H
|
First Impressions
Rating:
1.0
I do not recommend this location at all! Staff is beyond rude and disrespectful all the way to the management. Staff needs to be trained on customer service, social skills, and U-Hauls policies and procedures. 0/10
Terry R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
James t
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
CIERA E
|
Overall Experience
Rating:
5.0
I love The customer service. They were wonderful people. Keep up the great work.
CYNTHIA C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Larry C
|
Overall Experience
Rating:
5.0
Joe help us greatly with his kind service.
VICKI H
|
Overall Experience
Rating:
3.0
If it wasn’t for the rat problem I would recommend this place. Fortunately, I didn’t have food in my storage but, you can tell by all the droppings and blood that rats were there!
Besides that, the staff were really nice and courteous. My most precious memories were stored an intact. A few bites on my furniture but otherwise it could’ve been worse! Thanks.
rieva a
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JIMMY W
|
Overall Experience
Rating:
5.0
joe mike an sam was really nice information an helpful yes i will return thanks guys
MICHAEL C
|
Overall Experience
Rating:
5.0
Very polite and friendly inconvenient thank you
CYNTHIA C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Dajhi B
|
Overall Experience
Rating:
1.0
Very disappointed, I was only a reference, but yet you bothered me about the person that I brought there from my church had not paid and went to delinquent, but don’t bother a person that’s emergency status only. I did not even know that older woman she’s just somebody in my church cause I’m a minister.
lemmie w
|
Overall Experience
Rating:
4.0
I had a great experience and would highly recommend
BRUCE N
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
MAIYAH T
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jasmine H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JIMMY W
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Latrisha M
|
Overall Experience
Rating:
5.0
Thank you
BOBBIE H
|
First Impressions
Rating:
5.0
All staff are awesome! Thankful they were able to help me! Joe is definitely a great team leader!!!
LISA E
|
Overall Experience
Rating:
5.0
Very good service!
DENISE E
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Javontay J
|
Online Move In
Rating:
3.0
Customer did not leave a comment.
BRITTNEY A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Michelle G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
freda d
|
Overall Experience
Rating:
3.0
If truck is finished early, why not give a credit?
BOBBIE M
|
First Impressions
Rating:
3.0
I think that , if a person is moving out 6dsys after the due date.. AThe customer should not be charged for a whole nother month , they only have pay a portion of the monthly payment
FIVANDRETTA M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
eric g
|
Overall Experience
Rating:
5.0
Thanks 😊
Doristeen B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ronald s
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
TAMIA T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
SHERRY C
|
Overall Experience
Rating:
1.0
This facility was my worst Uhaul storage experience. On move-out I had to pay for an extra cargo can rental because the gate was NOT functional until ~ 5 pm on 3/24/24. On 11 different storage access days, I had difficulty gaining timely access to my unit. Sometimes not at all, sometimes it took excess of 30 minutes. Eventual access required multiple attempts, driving in and out of gate to trouble shoot door access error telling me I wasn’t checked in. This facility also had NO gate remote openers available, so this required exiting and re-entering my vehicle in snowy, cold Wisconsin weather. I moved out of this facility and into a different storage facility. An attempt to have the site manager proactively trouble shoot this KNOWN inconvenience and possibly compensate me for the same, lead to him being rude and disrespectful with me, the customer, on the phone. I will recommend Uhaul to someone; But DEFINITELY NOT this 76th & Appleton location.
therease t
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Rebecca A
|
Overall Experience
Rating:
1.0
I had to leave furniture because of mice dropping.
erick l
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ZEMON H
|
First Impressions
Rating:
4.0
Just to recommend a little something for each storage if you get some tomcat poison and put in there or have the people that’s leasing the storage to buy some and put it in there before they put their furniture in there It will keep rotten out of the storage. Thank you. Have a wonderful day.
jacquelyn b
|
Overall Experience
Rating:
4.0
Your staff was very helpful. Knowledgeable had a good experience.
LARRY M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
kesha w
|
Overall Experience
Rating:
4.0
They still need to make more room for entrance, I couldn't get into the lot because other customers would block the entrance, also too many uhaul trucks blocking the gate entrance to the storage units. I was blocked twice, wasting about 25 minutes for customers to move and get access to the gate due to customer car/truck blockage! Other than that customer service great! I appreciated their help!
MELISSA H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ernest F
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Lorenzo R
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
JONATHAN P
|
First Impressions
Rating:
1.0
10/10 would not recommend
Jasmine L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Amanda B
|
Overall Experience
Rating:
5.0
I will look forward to moving some boxes 📦 in on Monday 8/7/ 23 o.k. I'II see ya then o.k.
ramona m
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Patrice J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Chastity A
|
Overall Experience
Rating:
2.0
Customer did not leave a comment.
Mary F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
SHERRY C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
MARSHALL N
|
Overall Experience
Rating:
4.0
Helpful
Donnell L
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Walter M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
BRIAN C
|
Overall Experience
Rating:
1.0
Rats got in my leather couch it was rat feces, and urine on the inside of my couch. And there were nothing that you guys did about it. I lost my couch to rats!
Chantelle C
|
Overall Experience
Rating:
5.0
Staff was very friendly and very helpful
AMANDA E
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Raynejakell T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Raynejakell T
|
First Impressions
Rating:
5.0
Joe was welcoming, also professional and will be missed. Thank you U- Haul ! Thank you Joe !
Shanika H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Terry B
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
JANIKA B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Michael M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Samuel D
|
First Impressions
Rating:
5.0
The experience was great & the service was always exceptional
BERNADINE C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
LUCY D
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
jeffery h
|
First Impressions
Rating:
5.0
Joe (supervisor) was the best.y only suggest is getting better ways to eliminate the rats
KENNETTA B
|
Overall Experience
Rating:
5.0
The management and shaff in my opinion on Appleton in Milwaukee is the best in the city of Milwaukee.
Very helpful and caring at all times, yes indeed I highly
Recommen family and friends! The manager runs a very professional business for the community.
Gerald B
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Maria a
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Karen H
|
Overall Experience
Rating:
5.0
Love this location
tawana l
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Carol H
|
First Impressions
Rating:
5.0
Nice and polite
Stephanie B
|
Overall Experience
Rating:
5.0
The staff are so friendly. They understand the stress of moving, so they go out of there way to make your storage experience easy.
CANDI M
|
Overall Experience
Rating:
5.0
Joe was very helpful, and professional. Always on-site and ready to assist myself, and other customers with Uhaul products, and concerns.
Drapondra F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Evan B
|
Overall Experience
Rating:
5.0
The manager of the facility he was really great with working with me
SHEILA P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Evan B
|
First Impressions
Rating:
2.0
Scammers on insurance claim for Rep west the person who they send out don't come and lie and say they came to inspect and I had to settle for a lower payment when I had $5000 worth of coverage also I told Joe about rodents n smell from storage in front of mine bugs crawling out their storage smell was so bad you can smell outside before you enter storage and Joe knows that when he rented me the storage wouldn't let me use free storage certificate gave me run around also when I filed claim they lied stating I said it rained in storage so I couldn't get my amount of $5000 now I couldn't rent a truck 2times giving me a print out stating call Rep west insurance I call them they transfer me to some lady her voicemail states if you have a hold that's that
Angela D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
stanley m
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Chantell L
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
CHARLOTTE S
|
Overall Experience
Rating:
5.0
Your manager was outstanding and helping me with picking the Right storage unit and he also was very courteous and outstanding I would recommend anyone to use you guys facility and your manager did an excellent job DFayne.
Danny F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DELORES N
|
Overall Experience
Rating:
5.0
The young lady was very helpful & respectfully
Kathryn G
|
First Impressions
Rating:
5.0
Mr Joe and staff were respectful and courageous at all times..
STEPHANIE B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Mattie L
|
Overall Experience
Rating:
5.0
The manager Joseph is very helpful and professional.
BRANDON H
|
Overall Experience
Rating:
3.0
Hours are not convenient
TYSON R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Mechelle A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Freda D
|
Overall Experience
Rating:
3.0
Staff was always friendly and helpful on the phone or walk-in
Lillie D
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Robert B
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Calandra H
|
Overall Experience
Rating:
3.0
Very nice
barbra n
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Brenda L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
LAKESHA W
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
AQUILLUS M
|
First Impressions
Rating:
5.0
Thank you
Valequez L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Mattie L
|
First Impressions
Rating:
5.0
There is an location I had my car stored at on Good hope road in Milwaukee. I wasn't pleased with the location had to move my car because location isn't secure.
Tyrone B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
precious k
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Tiesha J
|
Overall Experience
Rating:
5.0
Joseph Lindl was very helpful and knowledgeable with the move in!!!
MAKURRA W
|
First Impressions
Rating:
5.0
The only thing I will suggest is that once a person check in that they don’t have to keep using they key to check in and out because that can be frustrating when you moving things so that’s something that should change
ROCHELLE P
|
Overall Experience
Rating:
1.0
I moved my stuff out of storage early due to the incompetent employee's and a mice infestation problem. There were mice crawling on and in my boxes when I went in. I took video of all the mouse feces.
Dawn B
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
La M
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Ernest F
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Lillie D
|
First Impressions
Rating:
1.0
Customer did not leave a comment.
Dawn B
|
First Impressions
Rating:
4.0
Only con, storage is a little expensive.
Maria a
|
First Impressions
Rating:
5.0
Everyone was nice polite and respectful and friendly
STEPHANIE B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Brittnee C
|
Overall Experience
Rating:
5.0
The two gentlemen, Samuel and I forgot the other man’s name, but they were polite, professional, knowledgeable, honest, and funny. Even though they cracked a few jokes they still did their job in a timely manner, made me laugh, and felt secure about keeping my belongings there. Even when I came back the other staff members were professional and polite.
Mechelle A
|
First Impressions
Rating:
4.0
Price a little high...
alice k
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Gladys B
|
Overall Experience
Rating:
5.0
Very good and well use again if I have too
Shundra J
|
Overall Experience
Rating:
5.0
Great job.
Diamond M
|
First Impressions
Rating:
5.0
No complaints love the service and i would recommend to friends and family
PEDRO R
|
Overall Experience
Rating:
5.0
Love the work and love the enthusiastic measures they took to provide me with the best comfort to get to my next home thanks you guys been a great help . Mr. Moore
Antay M
|
Overall Experience
Rating:
5.0
The manager there has excellent people skill and customer service skill as well. Also, his staff alway spoke when I came in there place of business and made me feel comfortable to ask a question
SHERVILLE P
|
Overall Experience
Rating:
5.0
No problems at all
Staff friendly and knowledgeable
barbra n
|
First Impressions
Rating:
4.0
Uhaul online service is the way to go!!
Theresa B
|
First Impressions
Rating:
5.0
The staff was very friendly & helpful, anytime I had a question or concern about my storage unit they were always there to help .
Asia W
|
Overall Experience
Rating:
5.0
The manager joe is very polite very professional this is a 5 star and more manager I wish I could add more star
Nicaeli H
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Vivian H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Lisa G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jasmine M
|
Overall Experience
Rating:
5.0
Thank you so much for helping me with my move you are greatly appreciated.
Denise S
|
Overall Experience
Rating:
5.0
Samuel Davis Jr. helped me so much! I want to thank him especially for making the process fast easy and affordable!
Davon M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Tim V
|
First Impressions
Rating:
5.0
The facility was very nice and so were all the staff. Unfortunately after moving in all of my belongings the door was broken, but they were right there to fix it.
Denise M
|
First Impressions
Rating:
5.0
I was very satisfied with customer service property and convenience
Glenda D
|
Overall Experience
Rating:
5.0
Very good service
Leonard M
|
Overall Experience
Rating:
4.0
Good customer service
Tiffany J
|
First Impressions
Rating:
5.0
I like that they made sure everything was good and that we are happy I'm so happy that we made the right choice thanks so much.
Gladys B
|
First Impressions
Rating:
5.0
Staff very helpful. Although, in my eighty's,staff helped put my items in storage. Later, moved them back out for me.
Kathleen F
|
Overall Experience
Rating:
5.0
Great service the morning manager team was awesome
regina h
|
Overall Experience
Rating:
5.0
They where very helpful
Sheena E
|
First Impressions
Rating:
5.0
Entered the premises on Appleton service right away, staff professional and courteous will definitely recommend to family and friends. Good job
regina h
|
First Impressions
Rating:
5.0
Very friendly and nice overall excellent
Stephanie H
|
Overall Experience
Rating:
5.0
Good job
Ashley B
|
Overall Experience
Rating:
2.0
They were giving me a hard time about gettin my deposit back because they didn’t explain the return we didn’t even get anyone to show us where our truck was we had to figure it out. Very rude!
sharrieff p
|
Overall Experience
Rating:
3.0
Everything here was average. They close early and stare at you instead of offering help. Very awkward for me. Glad I'm gone.
Marika M
|
Overall Experience
Rating:
5.0
Both ladies were very helpful and professional to talk with
Senethea T
|
First Impressions
Rating:
5.0
The manager was very understanding and helpful i loved my experience
IESHA M
|
First Impressions
Rating:
5.0
I would use the u-haul again.
Tanya E
|
Overall Experience
Rating:
4.0
I wanted to move my stuff out of shelter 4 days after my payment was due and had to pay the full month of usage which I thought was crazy. It should have been pro rated.
Damon J
|
Overall Experience
Rating:
3.0
The facility was clean but prior to me utilizing the storage, I noticed a loose aluminum frame hanging from the ceiling. I mentioned it to worker who was assisting me but nothing was done.
Tia J
|
Overall Experience
Rating:
1.0
I was charged for an appliance dolly and was given a utility dolly.
natasha w
|
Reservation
Rating:
1.0
Your representative was very unprofessional. She kept yawning and appeared bothered. She booked the additional storage unit at this address instead of Good Hope. I have an existing rental there.
Feryl W
|
Reservation
Rating:
2.0
My u-boxes were not shipped from Seattle to Milwaukee when requested. Too many extra fees for this and that. Also charged fo an extra month of rent because they could not get my stuff to me in time.
Peter C
|
Overall Experience
Rating:
3.0
I tried reserving over phone and recieved a reserve confirmation number, however the in store persons did not find it in the system and needed to start over. They were friendly and quick.
Lisa G
|
Reservation
Rating:
5.0
continue to keep up the awesome customer service my experience was wonderful I was served with a smile
Doris M
|
Overall Experience
Rating:
5.0
My whole U-Haul experience was good, I never experience anything negative. I would recommend this location and any other location to family and friends.
