Customer did not leave a comment.Hyders C. | First Impressions
U-Haul Moving & Storage at Beal Pkwy
Fort Walton Beach, FL 32548
(Just North Of Mary Esther Cut-Off Before the Gap Creek Bridge)
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Kimberly B.
Customer did not leave a comment.Harlan Y.
Customer did not leave a comment.DARIN E.
Customer did not leave a comment.RAYMOND O.
Love UHAUL!tony D.
Customer did not leave a comment.CORY S.
Make sure the gas is filled to where it needs to be. Ours was not but the sweet lady at the counter worked it out with us. Super friendly and helpful staff.DEVIN S.
Customer did not leave a comment.MICHAEL A.
The gentleman who took back the equipment was great. The woman who rented out the equipment was very kind.Joseph A.
Very kind to my and very helpful.WALTER T.
We had issues with the light wiring multiple times during our trip. The lights would flicker and then running lights completely stopped so we had to stop at 1am for an emergency light for the backCHELSEA M.
The folks I dealt with were outstanding, April, Pat and Corte were fantastic! Thank you all!!rhonda B.
Manager is under to much stress and it show when she talk to people..Janie N.
I was very pleased with the service I was given.William V.
Quick in and out. Great Service.Keith B.
Customer did not leave a comment.VICKI-LYNN O.
Customer did not leave a comment.JAMES J.
Customer did not leave a comment.Kristian D.
Customer did not leave a comment.STACY C.
Customer did not leave a comment.JOHNROBERT D.
Don't understand the Don't unhook the trailer between pick up and drop off rule . Kind of a problem. But overall a good experience.JAMES S.
Customer did not leave a comment.MAURICE L.
Customer did not leave a comment.KOWANDA F.
Quick easy experienceCassandra S.
Customer did not leave a comment.KIRKLAND N.
My overall experience with the U-HAUL Moving and storage on 631 N Beal PKWY FWB, FL. was excellent. I recommend doing the "express check-in" prior to picking up your vehicle..it was a real time-saver. VR Jay M. Lalik Sr.Debra L.
I went to 3 dealers in Destin who would not accept dropping off the trailer. I had to drive30 minutes away to Fort Walton to drop off trailer. This was very frustrating after 8 hours on the road. I don't understand why dealers won't accept drop offs?ALAN D.
Customer did not leave a comment.Kathryn D.
The process was easy and painless, check in online was simple with step by step instructions, truck was ready to go when we arrived. Employees do their job well!james A.
The truck was in poor shape with several warning lamps on and a loud wind sound when driving. Customer service was quite poor as well. Will never rent or use this location again, possibly UHAUL as a company.SVEN H.
Customer did not leave a comment.CHRISTINA F.
i would advice my friends not to rent long haul from uhaul as we were given damaged equipment which lead to breakdown of 20 hrs in no man area. damaged fender busted tire on highway which could had lead to major accident and life threatening situationANNABEL G.
Very nice staff! Joe was awesome! However, it was a CLUSTER!!! Had to wait in line for a very long time. Just to be directed to a different location which apparently is their new location! Nothing available at this location... so let me direct you to the OTHER location in town which coincidentally is our new location as well. Then when u get there and wait in line forever u will be charged a late fee because u "checked in late".......Seriously? Good, nice people....but "Hello" not my fault!!!!!! Own this.... same company.... not my faultSherrie S.
We left the trailer after-hours, but didn't know they'd charge us a fee for that. We've rented several trailers from U-Haul and never encountered that night drop off fee before :-(Michael F.
Customer did not leave a comment.STEWART M.
Customer did not leave a comment.WILLIAM J.
We have rented from this location many times. Purchased countless merchandise as well. This visit was by far the worst one yet. The counter person was not only rude, but acted completely bothered that she had to work.SHON K.
Ive had to rent a Uhaul twice in a week due to a move and each time I cane in I was greeted nicely and warm. Mr William and Colin were very helpful! I would recommend this Uhaul and they didn't overcharge me which I appreciate.SORA W.
Customer did not leave a comment.TIMOTHY T.
Customer did not leave a comment.Melinda P.
everything was goodRonald M.
Customer did not leave a comment.Cathy B.
Customer did not leave a comment.Leigh M. | First Impressions
Customer did not leave a comment.Michael F. | First Impressions
Customer did not leave a comment.Vicki-Lynn O.
Customer did not leave a comment.Kirkland N.
Customer did not leave a comment.Joe D.
The young man that waited on me was very friendly.LORI H.
Customer did not leave a comment.Charles G.
Customer did not leave a comment.Caroline G.
Customer did not leave a comment.Gina S.
Customer did not leave a comment.ROLAND G.
My only complaint is that the rental process took WAY TOO MUCH TIME. I had to do a long list of things myself using my cell phone connected to the internet. I am 75 years old and do not need to do all that malarkey. I should be able to give the clerk my drivers license and credit card and be gone in 15 minutes. Instead I wasted an additional half hour of my time (45 minutes total) that I needed to be loading the trailer. You folks at corporate need to change this procedure!Clifford C.
Customer did not leave a comment.Laurence B.
Customer did not leave a comment.Douglas K.
Just keep doing what you are doingMichael R.
Customer did not leave a comment.kim B.
More customer service rep sNathan W.
Customer did not leave a comment.William V.
Office staff tends to be difficult when you speak with them. Not all that friendly and lied when we originally signed up for unit. Happy to be gone won't come back if I need storage again.cory r. | Overall Experience
Customer did not leave a comment.James K.
Customer did not leave a comment.Mark T.
Customer did not leave a comment.BARBARA S.
Customer did not leave a comment.Gregory R.
Customer did not leave a comment.Robert B.
I like this u-haul location they are always so friendly and always have what is needed.Danice P.
Customer did not leave a comment.roger L.
Customer did not leave a comment.Brian G.
Customer did not leave a comment.CAROLYN T.
In and out, no fuss, no problems.Mark G.
Everyone was extremely helpful and pleasant to speak with.Paul S.
More vans. Staff was very nice and explained everything needed to know. Thanks for the help WilliamWILLIAM H.
Superb service provided by the U-Haul associate. He was friendly and went extra mile to offer the best service.LUCIANO D.
Great customer service. Easy check in and turn in process. Definitely recommend this UHaul location.Gina B.
Employees didn't seem like there was any rush to doing anything. After a while they we t outside and hooked up the trailer to my truck. Then we came back in. The guy said he forgot to get the number and went back out to get it. Then when he came back, looked at computer and said he forgot the other numbers, then went back to trailer again. Then, this time when he came back he began having a conversation with another employee about my trailer had never been checked back in and they didn't know what to do. Said they were afraid to check it back in as it might charge the woman who turned it in too much. So, at this point, they say they're going to have to give me a different trailer. So, I go outside again, have to help the employee move a trailer out of the way to get to the new trailer and he hooks it up. Then he says, just pull up and park by the door and I'll bring your paperwork out. So I pull up and park. Then, after 10 minutes, he comes out and says, "Oh,, I thought he was done. You'll have to come in to finish your contract." I don't think a scene from a comedy movie could compare to their ineptitude and lacking of caring.STEPHEN A.
Customer did not leave a comment.ray H.
Customer did not leave a comment.Maurice R.
Killer staff, and even better management. A++ Service.KIESHA S.
Customer did not leave a comment.ULISES G.
This was extremely easier and cheaper than I expected.LARRY S.
Customer did not leave a comment.WILLIAM P.
What a relief to have these folks during an already stressful move! They make sure we had everything we needed and went above and beyond expectation. Pick up was quick and drop off a breeze. Much appreciated, thank you.LORENE W.
Customer did not leave a comment.lynn Z. | Overall Experience
Customer did not leave a comment.JAMIE A.
Customer did not leave a comment.Kevin G.
The location is great employees were very helpful and understanding. My only issue was with the mobile pick up app. It was very glitchy and took to long to do it. 3 other customers were in and out with equipment before I was with the mobile pickup which should be faster. The app kept glitching wouldn't let me add photos. Which is essential in the process.Robert T.
Customer did not leave a comment.Teresa W.
Customer did not leave a comment.Jason B.
Customer did not leave a comment.David F.
The gentleman that rented me the truck was very professional and polite. The gentleman that accepted the return was quick and professional. Inwill use this location again.ERNESTO F.
As a military family who has moved 5 times, we always used Penske and never had an issue. I decided to try UHaul and will never do that again. First of all, I was charged for an additional 50 miles without permission. I knew I would be charged .40 cents per additional mile and was okay with that. She added more mileage than I would need and charged me for it. Second of all, the mileage and gas was registered wrong on paperwork when picking up the truck. I had to have it corrected before leaving off of the lot. I wonder how many people would not notice, not have it corrected, and be charged more that way. Third of all, it rained inside of the top cabin of the truck. I had to mop it and hope that nothing was damaged.Heather S.
Customer did not leave a comment.daniel M.
Customer did not leave a comment.ALPHONSO D.
Customer did not leave a comment.HOLLIS W.
Not this locations fault but I have spent over $10,000 over the last few years with U-Haul and always been well under the mileage and day allotment but this trip was over mileage by $90 and they don't want to do anything about.it. Therefore they have lost a loyal customer for life. Bad business sense!Tamesha O.
Customer did not leave a comment.Paul T.
Customer did not leave a comment.aa M.
Customer did not leave a comment.james M.
Customer did not leave a comment.aa M.
Truck wasn't ready at reserved time. Waited an additional 45 minutes from reservation.ZACHARY S.
Customer did not leave a comment.Rewaz C.
Customer did not leave a comment.Mary P.
Customer did not leave a comment.Dieter B. | Overall Experience
Customer did not leave a comment.charles K.
Customer did not leave a comment.Michael C.
I left because there was no more security they said lightning hit it anybody can walk in there and steal crap I have some expensive stuff in there did not feel securejulie o. | Overall Experience
Price service relation is excellentDieter B. | First Impressions
April the manager was awesome.Swinston A. | Overall Experience
Altamente agradecidos por su servicio.Es tiempo de irnos pero fue un placer contar con ustedes Gracias.jorge c. | Overall Experience
Good people who will meet your needs for Storage. No lighting in the climate controlled units & no electrical access near the units exist that I know of. This addition would be very helpful to tenants. That's my only suggestion. The staff is VERY HELPFULL and knowledgable. Best facility for Climate controlled units &24hr. access I found in FWB. If lighting or electrical access was added this would be the PREMIERE storage facility of FWB. My personal Thanks to the April & the staff. Kevin Riner Thanks to every employeekevin r. | First Impressions
Great, professional staff. Very accommodating and very good communication!Eric E. | Overall Experience
Easiest part of my move was getting the storage unit and doing my rental return here. Excellent management and excellent staff!Sean H. | First Impressions
Customer did not leave a comment.Gary A. | First Impressions
Customer did not leave a comment.MIKE P. | Overall Experience
Worst experience I've had. Will never recommend this uhaul. Extremely unprofessional. Only now that they want feedback have they found the time to email me. After 3 emails threatening me with no reply to my responses. They completely ignored me.Robert C. | First Impressions
The lack of respect was amazing. Being sent emails threatening me to pay after a month of waiting for my move out request to be processed was horrible. Not one response to my emails was inappropriate. I'm disappointed in uhaul.Robert C. | Overall Experience
Customer did not leave a comment.jennifer v. | Overall Experience
Justus was the most professional and helpful person I’ve worked with in a long time. Truly a pleasure to do business with and a great asset to your team.Kevin F. | First Impressions
Customer service is extremely poor. The manager April is very unprofessional. Uhaul charged my card and I never authorized payment April claims she reversed the charges and states she sent an email when the reversal was completed, I never received an email until after I notified her and I received the email 4 times after I spoke with her questioning the reversal. The reversal should have already hit my bank that hasn’t happened. I will never use this place ever again!Michele M. | Overall Experience
The staff was very friendly and helpful!Richard O. | Overall Experience
The manager at this place is a very kind lady. She was always so helpful, respectful of people, and easy to work with.SHERYL R. | Overall Experience
Customer did not leave a comment.john m. | Overall Experience
April and the staff were amazing. Any issue was corrected immediately and efficiently.Mitchel M. | Overall Experience
The staff was amazing and extremely customer friendly.Debra R. | Overall Experience
Customer did not leave a comment.Laura C. | Overall Experience
Customer did not leave a comment.Laura C. | First Impressions
Customer did not leave a comment.George T. | Overall Experience
Customer did not leave a comment.David M. | Overall Experience
First to clarify question 2. Friendly yes, helpful no until I insisted I am not leaving unit unsecured and they had to fix somewhat. Question 3: unit clean except rat poison box in unit, facility clean except broken old drywall outside another unit with nails in it that we had to dry/park by. check in to unload our Uhaul cargo trailer into a storage unit we were told we couldn't drop it at that facility after being told we could via email confirmation and had to take it somewhere else. Then after unloading went to lock the unit and the whole metal plate with slide bolt came off in my hand. It was broken and I couldn't secure my unit. I took pictures. Walked up to office was told by young man he couldn't fix it and to call his manager , cell number on her card, which wasn't on card, who had left for the day. He had to call, don't know what she said. I told him I'm not leaving my unit unsecured and I told a woman at customer service number that me and my 79 yr old mother who just unloaded we're NOT moving it to another unit! It's now around 5pm. He then gets tools and repairs to best he can. Put my lock on. The facility is not gated and I told him uhaul will be responsible for any loss of our belongings. He said a new bolt will be put on today. Not sure how that's going to happen unless I take the lock off?? Haven't been contacted today yet. Facility extremely busy at 5:30pm. Inside 6 people in line, 1 clerk. Outside 4 uhaul trucks in line to be dropped off. 2 guys outside one of which was the guy trying to fix my units lock. They all looked extremely frustrated. They let us return the trailer there at this point. We paid approx $120. For the unit which is not secure. We are moving out in a month when we rent another Uhaul truck?? to Pa from Fl.Clara O. | First Impressions
Staff was really helpfulSandy R. | First Impressions
From the day I stepped in to rent my storage unit the staff was less than friendly. No time when I had to talk to the staff were they at all wanting to help.Jillian I. | Overall Experience
I'm not to happy about getting an email the other day that said I'm being charged a late fee for my storage locker. I checked out of that locker on the 9th of Jan.Tom E. | Overall Experience
The staff was extremely helpful and my storage rental went smoothly.Jessica E. | First Impressions
The customer service at this location was the worst I have ever encountered. The girl who helped me was very rude and annoyed with any question I had regarding my storage unit and the process of returJillian I. | First Impressions
I wasn't charged my auto pay on time, then was charged a week in a half later. My bank account was low and I'm an 100% servive connected disabled veteran and only get paid once a month. Was draw negatCharles G. | Overall Experience
Everyone was friendly and tentative to the customers.JESSE F. | Overall Experience
n/aTom E. | First Impressions
Professional, personable staff. Well kept facilities with quite a few options for those who want to rent equipment or store personal items. It was easy to return the trailer/store my belongings.Cody D. | First Impressions
I did already. Please stop the emails!!Tom L. | First Impressions
Everyone went above and beyond to accommodate our particular needs. I couldn’t have asked for better service.MARCUS H. | First Impressions
Incredibly helpful and accommodating throughout the entire rental process.RYAN T. | Overall Experience
Customer service was outstanding.daniel m. | First Impressions
Very professional and organized staff. We really appreciate the kindness and quick service in our stressful moving situation. The rates are very reasonable as well. Thanks for everything.Kevin S. | Overall Experience
Great place, helpful staffmatthew k. | First Impressions
the people there are very nice and helped me out in getting a storage unit . they have great customer service skillsJennifer G. | First Impressions
Just nice friendly people who got the job done.james m. | Overall Experience
The ladies at Beal Pkwy Uhaul were attentive and professional. They made the ending stage of a Colorado move very pleasant. My valuable possessions are safe and secure. Thank you ladies..!!Hector R. | First Impressions
GreatLouise S. | Overall Experience
The guys at the storage on Beal Street were awesome - I'm pretty much disabled and when they realized that - they went out of their way to accoomadate me and even brought us bottlles of waterThomas H. | First Impressions
The staff was super friendly. The girl that help me with my drop off was amazing...Carla T. | Overall Experience
The staff was extra helpful and efficient upon check in and check out.Jessica F. | Overall Experience
The location is hard to get out of due to the location being on a curve and having vehicles lined up along the front. It is a very busy location. The staff is very friendly and helpful.Melvin H. | Overall Experience
ThanksJeff P. | Overall Experience
Lights in unit would be nice. Otherwise excellent!Sean W. | Overall Experience
Great place to store your stuff.John C. | Overall Experience
Great service.SAMUEL O. | Overall Experience
April was FantasticCAMILLA J. | First Impressions
Savanah was very knowledgeably and helpful on the receiving end of my daughters UBox delivery. We were so thankful for her help! Awesome service and overall, the UBox experience was great!JAN F. | Overall Experience
April has done an outstanding job throughout the many years I have used her location. I highly recommend it! April has communicated very effectively on each occasion I have had to talk with her.RICHARD W. | Overall Experience
Wonderful experience. Thank you.Kimberly C. | Overall Experience
First time ever using Uhaul, did a cross state move. Staff was helpful and friendly, even with getting the 30 free storage.William F. | First Impressions
I had an excellent experience. April was accommodating and friendly. Thank you.Kimberly C. | First Impressions
April and her staff were very helpful and friendly while walking me through this process.NICK G. | Overall Experience
Always helpful and kind. When my husband collapsed at work and then hospitalized they were so kind and understanding.Debra F. | Overall Experience
You all made it a very pleasant experincebrian d. | Overall Experience
Never use the internet to order materials and pay for them. Since you have to pay in the store as well you get double charged and the only way to get a refund is to travel back to the facility.Walter K. | Overall Experience
thanks!Terry D. | Overall Experience
The staff were extremely helpful and I would use them again.joe m. | Overall Experience
Great Staff, Good Location and Secure SiteMelvin H. | Reservation
Already placed a review.Esmeralda S. | Overall Experience
Staff was so understanding and helpful!Others of D. | Overall Experience
The Manager of this Uhaul facility, April is very rude and does not help you. They never have uhaul trucks available. The employees are nice but the Manager April is NOT! Stay away from this place!Chandra W. | Reservation
ThanksDOUG J. | Overall Experience
EVERYONE was very friendly. I will recommend your services in the future for myself and others.Debbra M. | Overall Experience
This was a nice perk getting a free month of rent because of our long distance move. The staff, especially Cheyenne and Corte were helpful and friendly in acccommodating us.ANDREW H. | Overall Experience
The employees were great but they need to hire more help at the store. Went into store a few times with only one person working and 6 customers waiting. That was not very convenient having waitKaylen W. | Overall Experience
Savannah picked up and dropped of my uboxes and did an awesome job!Jonathan T. | Overall Experience
The place was great for my storage needsJovan P. | Overall Experience
*Leslie T. | Overall Experience
There was only one staff member at the counter causing a longer wait time for other customers. Outside storage had zero pest control (siders, roaches, etc)Triston R. | Overall Experience
The staff was friendly & helpful, helping me to straighten out a couple of problems I had had with my original reservation, also in dealing with a delay on my end due to my personal towing vehicle.Lee M. | Overall Experience
never had any issuesJAMES F. | Overall Experience
April and Team Crew Very Awesome Job!! Keep Up the outstanding support!! Thanks Again, Troy WilliamsTROY W. | Overall Experience
There was always cars or trailers parked in front of my ground level storage and I could not get to it easily. Too crowded too many trucks there not easy in and out. Will go elsewhere next time.Pamela B. | Overall Experience
This was my second time using this facility. The staff is friendly and the place is great! I would use them again.David L. | Overall Experience
This is the worst Uhaul center I have ever encountered. You have to wait in line for a VERY long time, the employess are all clueless and rude, they will close before the closing times that advertisedVICTORIA E. | Overall Experience
Storage unit rented was in disrepair. Door to the unit jammed and came off the rails many times. When I went to empty the unit and let the staff know. Employees were vaping and did nothing. Typical!Jared P. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!