Customer Reviews for U-Haul Moving & Storage at Belcher Rd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at Belcher Rd

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Michelle M. on

Rating:

Extremely positive experience!

Alena A. on

Rating:

Customer did not leave a comment.

Robert W. on

Rating:

Lynn was a blast to work with while completing the rental space move in, made it a fun pleasant experience

Sean T. on

Rating:

Service was efficient and quick with Lynn who went above and beyond to help us get moved into a unit and getting us a swipe card and access code as well.

Stacy F. on

Rating:

Staff was always friendly & went above all expectations.

STEVE G. on

Rating:

Wanda was great fast and wonderful to work with received a great storage unit. Have been at facility before and enjoy the customer service.

Maria B. on

Rating:

Very nice and professional attention

TAKILA H. on

Rating:

Your Roof leaked all over my unit and I will be persuing a Court date for compensation Regardless of the insurance It's your Structure that is the Problem I'll be sending U+haul a Court date.

Ramses C. on

Rating:

I believe her name was Marjorie or Margaret; she was super friendly and took great care in explaining everything to us. You can see she takes pride in her establishment as it was very clean and inviting.

Art S. on

Rating:

Very clean and secure site for storage. Great people to deal with!

Tammy L. on

Rating:

Keep Maryanne she's awesome!!

Debra R. on

Rating:

MaryAnn went above and beyond to help us get settled into our storage until our home will be ready. After two long days of driving so refreshing to have an employee offer cold water. Thumbs up UHaul!

Laurin P. on

Rating:

I had a storage unit with this facility for over 2 years. Maryann and her staff are some of the most helpful and customer service driven people I’ve had the pleasure of doing business with.

TRACY F. on

Rating:

Customer did not leave a comment.

Michelle M. on

Rating:

Mary Ann Holland has been the best! We appreciate all of her assistance. She's very knowledgeable, courteous and professional.

Ryan S. on

Rating:

Mary Ann was very good at her job

Reese R. on

Rating:

Customer did not leave a comment.

Cindy S. on

Rating:

Was very nice

HENRY P. on

Rating:

Nice place. Nice people.

Marlo L. on

Rating:

The attendant was great

Richard H. on

Rating:

Perfect

Carol S. on

Rating:

Customer did not leave a comment.

Barbara D. on

Rating:

Customer did not leave a comment.

Amy B. on

Rating:

NOTHING! Experience is wonderful.

Angela W. on

Rating:

Short-haired female staff member (possibly manager) could be more pleasant and helpful.

Sunita M. on

Rating:

Thank you Maryann for Excellent experience.

mary c. on

Rating:

Great staff!!

patrick C. on

Rating:

Customer did not leave a comment.

Joe S. on

Rating:

Great experience so far. Great Management! Thank you.

Karen K. on

Rating:

I literally cannot think of a single suggestion. This branch is very knowledgeable and professional and courteous.

paul w. on

Rating:

Facility is very clean and staff very efficient and helpful.

Micheal V. on

Rating:

Mary Holland and the Staff here are top notch. They listened to my needs and got me the right size storage. Friendly , Clean, AC, very nice facility. Thank you.

David B. on

Rating:

Customer did not leave a comment.

Matt H. on

Rating:

Maryann and her staff have always been outstanding over the many years rented there numerous times. I've recommended that location to others that use it to this day.

Eugene S. on

Rating:

Maryanne and Gene were very knowledgeable and helpful.

Pat R. on

Rating:

Customer did not leave a comment.

Liz W. on

Rating:

Great experience

EVA S. on

Rating:

Maryanne Holland was wonderful, always so helpful! Thank you.

Brenda D. on

Rating:

Management was always very helpful and very friendly😎

Douglas D. on

Rating:

Manager was very helpful and courteous

Joe R. on

Rating:

We would use this facility again.

amanda E. on

Rating:

Friendly and efficient service. I definitely recommend!

KENNETH P. on

Rating:

Top notch service ! Quick and easy and so very helpful.

Lenore J. on

Rating:

Exceptional staff.

Stanley C. on

Rating:

This was the best storage place that I’ve ever rented. The entire staff were very helpful and professional. Thanks again to them.

Nathan C. on

Rating:

Customer did not leave a comment.

Tami / Bob B. on

Rating:

So helpful!

don m. on

Rating:

They have top notch customer service.

Jennifer V. on

Rating:

Customer did not leave a comment.

sharon g. on

Rating:

Very clean and nice people to work with

Leo L. on

Rating:

The staff there is amazing , they went above and beyond got me the best deal, polite pleasant and most of all patient. I recommend this place for all your moving needs.

Henry/Karen G. on

Rating:

The employees are great best storage place I ever used.

william H. on

Rating:

Friendly staff

Olukayode B. on

Rating:

Vanessa was very cheerful and courteous. She explained all the essentials of the contract. She is an asset to your organisation.

tammy l. on

Rating:

My only complaint was that my storage didn't have a working light for about 4 months. Other than that no problems. Thank you Marianne and Vanessa you both are awesome!!

john M. on

Rating:

Customer did not leave a comment.

Donald M. on

Rating:

They are the best. Don't change a thing

Lorien A. on

Rating:

Very friendly owners, very helpful.

Justine W. on

Rating:

Office staff was very helpful when needed!

STEPHEN T. on

Rating:

Still by far the only place I will go to for my storage or rental needs! Management is amazing and takes great care of their customers!! Facility is impeccably clean and well maintained!

Jason P. on

Rating:

Customer did not leave a comment.

pat s. on

Rating:

Maryanne and the others in the office were all friendly and very helpful whenever I had a question. I highly recommend this facility. Lol

Richard C. on

Rating:

none

Susan S. on

Rating:

Customer did not leave a comment.

don m. on

Rating:

Our experience with this location was awesome, the attendant was very helpful.

sharyn V. on

Rating:

Best Uhaul storage place in Pinellas County. The entire staff is very accommodating, respectful, they go above and beyond for the customer! All the units are very clean and maintained to perfection!

sharron V. on

Rating:

Nothing. You guys are the best Uhaul in Pinellas County! I've Never had any issues or problems. Every employee, especially MaryAnne goes above and beyond for EVERY Customer! Polite, respectful, honest, and they make sure you are Happy and Satisfied!

Matthew B. on

Rating:

Very good customer service even when there's a problem

Lisa T. on

Rating:

Great customer service

Pat/Bob C. on

Rating:

Boy Mary Ann and Vaness were fantastic to deal with!

Michael/Lois a. on

Rating:

friendly

Cecelia S. on

Rating:

😄😅

Leo H. on

Rating:

Nice people

VICKI B. on

Rating:

Customer did not leave a comment.

JANE K. on

Rating:

Only complaint I have about UHaul/Belcher is that technically I had pd thro 12th of Jan.My son and I pretty much cleaned everything out on 6th.On 7th went back to make sure, I was unable to access.

SEAN R. on

Rating:

Staff here was excellent and always very helpful

linda S. on

Rating:

It was a pleasure to do business with you. I cant think of a thing I would change.

ARILYN J. on

Rating:

Great Place to store your stuff..

Dawn C. on

Rating:

Great place we had to units coming down from ohio and decided to keep one..great place great people.

chelsea w. on

Rating:

Maryanne was phenomenal and very professional. I'm very satisfied.

Steve / Monica F. on

Rating:

Very helpful and accommodating

Thomas H. on

Rating:

.

Antonio B. on

Rating:

Would come here again!

ROBERT B. on

Rating:

Best, cleanest, most secure storage facility I have ever dealt with. Manager Marianne was fabulous. Always going out of her way to help in any way possible. She was an absolute pleasure to deal with.

ROBERT B. on

Rating:

This location at Belcher Rd and Ulmerton in Largo is the best storage and rental location I have every dealt with. The manager, Marianne, is someone I would love to have working for my company. She has such a great blend of warmth and professionalism. She goes out of her way to help out and ensure your needs are met and she keeps that location absolutely spotlessly clean. (the cleanest public restrooms I have ever seen). It is such a pleasure dealing with her and with that storage location. We rented a storage unit there for 9 months and recently rented a truck from her to make our move. Everything went perfectly smooth. The UHaul folks are terrific and especially Marianne at this particular location. I would definitely recommend this location to anyone.

DAVE T. on

Rating:

I have been renting from Uhaul almost every week for a few years.This location did not give me the regular experience.They would not take my Paypal MasterCard that I have used at every location.She made it sound like it was a prepaid card and gave me the impression I may not come back with her van.I had to park my car on the roadside parking.The only pleasant side was the cost.I really felt she was running this place with her own rates.Not professional at all.Looked like she had her sons in there on my return If I gave her any crap.I would not rent from Uhaul if this was the norm.

Karen K. on

Rating:

Site and representatives/manager awesome!

Lorna M. on

Rating:

The representative that helped me was very professional and friendly. She helped me get the truck I needed on a timely manner.

Kelleigh H. on

Rating:

Will definitely use again if I ever need storage! Wonderful staff!!!

TAMMY S. on

Rating:

We were a customer for over two years. We were extremely satisfied with our experience and the staff was beyond helpful and professional. Sending a special thank you to Mary who got us settled. Tammy

George S. on

Rating:

Customer did not leave a comment.

Colleen W. on

Rating:

Mary Ann and Vanessa provided exceptional customer service. My only complaint was the temperature inside CC unit was very hot. I had items ruined from the heat and sweated heavily when I was inside.

Henry/Karen G. on

Rating:

the entire staff was the best people to deal with always going out of their way to help you with anything you need done. will tell all my friends to use this storage place,

Christopher G. on

Rating:

Customer did not leave a comment.

christopher S. on

Rating:

Customer did not leave a comment.

Daniel T. on

Rating:

My reservation was originally at 280 Belcher road(Tropicana), the web site has 280 s. Belcher, a good two miles the other way, than when I got there, the 24/7 truck I ordered was inside a locked gate, the contact for the location is on vacation, so I called the number of the regional rental manager, she hooked me right up, and sent me to a uhaul store.

ALBERT O. on

Rating:

None

Robert D. on

Rating:

Very nice

Jonathon B. on

Rating:

Excellent

ANNE C. on

Rating:

Maryanne always goes above and beyond. She made everything go so smoothly for my move. Thank you

Henry G. on

Rating:

very friendly and more than helpful

Colleen W. on

Rating:

The ladies were very helpful and very hard workers. They deserve a raise. My only complaint is this location to get in at the gate is too close to street and as I was waiting behind a car at the entrance I was sticking out in the road which is a hazard for traffic on Belcher and a liability issue for accidents. Also the Uhaul agent tried calling customer service to let them know I was leaving the Uhaul there as originally scheduled. They told her I had to drive it all the way to Pasadena because they had it rented it and needed it at that store. Kind of a ridiculous schedule on Uhauls part. It's not my job to drive your Uhauls all over town and risk any accidents when I was originally supposed to drop it at my storage unit location. Thank you.

Orlando P. on

Rating:

Customer did not leave a comment.

Tony F. on

Rating:

Great service. Great people. Have used before will use again. The best.

latanya w. on

Rating:

Everything was good

Beth A. on

Rating:

personable, professional; unit clean and in great condition

Kevin B. on

Rating:

Staff was great. Did and excellent job of explaining everything about the facility. Next time I have to use a storage room, I will definitely select this facility.

Myelene G. on

Rating:

Customer did not leave a comment.

Carolyn S. on

Rating:

Customer did not leave a comment.

Peter M. on

Rating:

This was a very clean, easy access, and secure facility. Staff were very helpful and courteous Definitely a must location for anyone needing a storage locker.

Cynthia C. on

Rating:

Great customer service. Very friendyl. I needed help canceling then rescheduling with moving assistance and they helped me through the process. Facility very clean. No problem with rodents or bugs.

JOHN B. on

Rating:

MaryAnn and her staff do an excellent job. I highly recommend them.

Joe R. on

Rating:

Mary Ann was very helpful and friendly.

Matthew O. on

Rating:

Very friendly and helpful

latanya W. on

Rating:

Customer did not leave a comment.

BOB W. on

Rating:

Maryann is just awesome. She helped us with a site for your 33 foot travel trailer. She returned your phone calls in a timely manner, Help to set up our automatic payment. Thanks, Bob W.

RONALD D. on

Rating:

I had a very great experience with U-Haul today very helpful very nice

Trudi T. on

Rating:

Belcher Rd store is awesome, as usual!!

Joan R. on

Rating:

Very happy with my experience!

KYRSTAN M. on

Rating:

Maryanne always helpful. Facility clean and well maintained. Never a problem using facility hand carts and returning. Thank you.

Laura G. on

Rating:

Fabulous service & like new equipment

Teresa K. on

Rating:

One of the best uhaul experiences I've had. Customer service was above and beyond both at pickup and dropoff.

Todd T. on

Rating:

Great place. Good price

Pinellas Prep N. on

Rating:

Mary Anne was extremely helpful. She is pleasant and friendly. The facility is always clean and I feel very comfortable renting a unit for our storage needs. This location and staff are tops!

Donna C. on

Rating:

Loved the friendly helpful staff. Would use this facility again.

Chris W. on

Rating:

Customer did not leave a comment.

Mary K. on

Rating:

This was the second time we have used this U-Haul Storage Facility. We would be highly likely to use again if the need arises.

AMY S. on

Rating:

The truck was clean and beautiful and ready to go,however we ordered some extra pads and the pads were wet inside the bag so we are unable to use them. also it was hard to tell how much gas was in the truck and what it should be returned at it look like it had a half a tank ,but it look like we had to return it at three quarters so that's just what we did we returned it at three quarters and we never open the bag of the pads I'm hoping that possibly there's some way to be reimbursed for that we let the girl know at the other end and she recommended calling the 800 number other than that the whole experience was very positive the gentleman who helped was Calvin I believe he was excellent and maintained complete professionalism and gave each customer his undivided attention and pass them through rapidly I would definitely recommend this place to friends I had a very good experience.

ZULAY B. on

Rating:

Nothing. The two ladies made my moving nightmare to a great experience

James P. on

Rating:

The only reason I left is because my wife can't work any more so we couldn't afford it any more.

Jaime P. on

Rating:

Customer did not leave a comment.

JOE C. on

Rating:

Mary Ann is truly an outstanding manager, you are lucky to have found her.

Dee M. on

Rating:

All of my interactions were with Mary Anne Holland who I found to be knowledgeable, friendly,helpful,and always willing to go above and beyond from the first til the last.Couldn't ask for better.

Megan S. on

Rating:

Your service gal when I came back was absolutely fantastic. Her person to person skills made me feel so comfortable and was very refreshing. She was smiling and talkative. Wonderful people skills!!!!!!!!!!!! The truck was perfect. Great condition, easy to drive, and very very clean. It was easy to see what we did in it and could hardly tell anyone else had ever been in it. Thank you.

Peter M. on

Rating:

Everything was great!

Gregory R. on

Rating:

Customer did not leave a comment.

MICHELLE H. on

Rating:

I would recommend this U-haul place to anyone...I rented for 3 years from them. The staff was friendly, and accommodating, from the first day until the last day. I never had a bad incounter with staff

JOSEPH S. on

Rating:

Maryann is awesome!!! She is always so nice and so helpful!!!

DARLENE P. on

Rating:

Customer did not leave a comment.

MICHELE D. on

Rating:

This facility is the perfect example of how a small business should operate. Extremely clean property, well organized, friendly, honest and EXTREMELY helpful manager & staff. HIGHLY RECOMMEND

Marsha W. on

Rating:

Staff at this facility very friendly and helpful. Maryann is always in a positive mood and always has a smile on her face. she was absolutely wonderful to talk to and very knowledgeable.

john b. on

Rating:

A++++ One couldn't ask for more when it comes to MaryAnn and her staff. I felt very welcomed, always greeted with a friendly attitude and respect. Top notch operation there.Thanks again MaryAnn.

MICHELLE B. on

Rating:

Customer did not leave a comment.

ara P. on

Rating:

NOTHING

Teresa R. on

Rating:

I want to thank everyone at 2180 Belcher Road. I was at my worse when i came there every one was very kind to me. I had just lost my husband and i didn't know anything about storage units you guys wer

CHARISE P. on

Rating:

We stored our household belongs at this site for 2 yrs. Mary Ann is the greatest ,very helpfull & concerned not just about the facility but about your personal belongs as well. Keep up the good work!

STEPHEN T. on

Rating:

Only place I will go for my storage needs! Always helpful, great management and very clean and well kept.

Brian L. on

Rating:

Trucks Transmission did not excel very well.

judith p. on

Rating:

It was nice there. Thank you. Easy check out also

Ian M. on

Rating:

I went to this location because of the service that Mary gave me 8 months ago when I need was moving to Tampa. So when I return to Largo I went to that location knowing that Mary was still working there she is an asset to your company and thank you for a smooth move

william B. on

Rating:

Awesome experience arrived at 8:30 One customer ahead of me and was out the door before 9 awesome service

jorge A. on

Rating:

Customer did not leave a comment.

james S. on

Rating:

Customer did not leave a comment.

Earlie R. on

Rating:

Maryanne was a great help. Got everything we needed.

Ted L. on

Rating:

This is a first class place. Though mostly a storage facility, they had the equipment I needed to rent when the Sunset facility was booked full. Mary Ann, is a class act and had everything set for me. Upon my return, they stopped what they were doing cleaning a rental space and jumped right into my return. I will be back, many thanks to the team of Mary's that helped me out.

JOSHUA S. on

Rating:

Customer did not leave a comment.

ROY J. on

Rating:

Customer did not leave a comment.

Keith B. on

Rating:

Customer did not leave a comment.

Tony F. on

Rating:

Nothing. It was perfect.

BARBARA D. on

Rating:

Customer did not leave a comment.

Cheryl M. on

Rating:

Customer did not leave a comment.

CHRIS C. on

Rating:

Very very helpful and accommodating. They made my quick move go so well. Very polite and helpful.

Donald B. on

Rating:

Customer did not leave a comment.

Kelly G. on

Rating:

MaryAnn is such a pleasure to talk with

BARBARA D. on

Rating:

Customer did not leave a comment.

Clete C. on

Rating:

very nice and helpfull

John P. on

Rating:

MaryAnn is the best! No issues at all! John Payne Jr.

tom N. on

Rating:

Customer did not leave a comment.

RHONDA D. on

Rating:

Customer did not leave a comment.

lennis P. on

Rating:

There's nothing to improved in a business thats already perfect thank you for your business.

DEBORAH A. on

Rating:

Side mirrors adjustable to see for safety, am short female.

DIEDRE' W. on

Rating:

Very pleasant and helpful person to deal with who provided info about vehicle, directions, etc. I will go to that facility again in the future should the need arise.

Holly T. on

Rating:

Excellent service the best service since I moved to Florida

Sabrina F. on

Rating:

Customer did not leave a comment.

Tina R. on

Rating:

Customer did not leave a comment.

Alison M. on

Rating:

Customer did not leave a comment.

gary C. on

Rating:

When we went to rent a local moving truck for the daily rate, they told us we only had 6 hrs for the daily rate. When I complained, they said well how long do you need it? I said at least all day. They told me I could pick it up after 7am and return it by 6:30pm because they close at 7pm. When I needed more time, I called and spoke with someone else who said the daily rental is for 24 hours and we were not required to have it back until 8am the next day however their notes said we would have it back the same day. So now we had until the next morning as long as we returned it by the time we took it out. They were just trying to get the truck back to rent it to someone else and did not want to give me all of the correct information. This is bad business!! I called before I went up there to buy moving boxes to make sure they had what I needed. When I got there, a man told me they only had 1 box in the size I needed. I explained a woman told me they had plenty. He insisted I was wrong. Maryanne (the manager) came out and had to go get the boxes because the man was wrong. Left and went home only to find they did not get me the correct size of inserts for the wardrobe box I purchased. Went back several days later to get the correct parts and had to go thru hell before they would exchange them because I could not find my receipt. I am moving! Who knows where the receipt went! Stay away from this location as they will try and cheat you!! The people here are just trying to cheat you. What out!

JESUS P. on

Rating:

Very friendly , nice people , professional ,

Charles H. on

Rating:

Maryanne does a fantastic job. Have used this establishment before and certainly will again. Great job Maryanne. See you in November.

todd B. on

Rating:

Customer did not leave a comment.

BRENDA M. on

Rating:

Customer did not leave a comment.

Delores S. on

Rating:

Customer did not leave a comment.

Joe M. on

Rating:

Excellent place to rent a truck. Very organized, friendly and straightforward. I would use them again. Pickup and drop off were very quick and easy. Parking was very limited but workable.

Anne C. on

Rating:

Maryann was extremely helpful with my truck rental and assisting me with downsizing my storage unit. Thank you!

Daniel S. on

Rating:

Customer did not leave a comment.

lorraine B. on

Rating:

The seats in the van we rented were covered in dog hair. We had to vacuum them before we got on the road. The cargo area was also full of dog hair. While new are dog lovers we didn't care to have our clothes covered in dog hair after sitting in the sets. On a positive note, the staff was extremely kind and thorough!

ROY J. on

Rating:

Outstanding service.

Orlando P. on

Rating:

Customer did not leave a comment.

therese L. on

Rating:

They were extremely helpful and efficient - keep doing what you're doing.

Melvin P. on

Rating:

Customer did not leave a comment.

Susan J. on

Rating:

Mary Anne is the best! We had to pack up a place in Fla and move to Mass. Mary Anne is friendly, helpful, and a great person. Thank you to her and her husband for helping us get this done! My u-box arrived quickly and safely to Mass. Much appreciated!

Rhonda D. on

Rating:

More parking is needed for pulling in to deliver trucks.

JAMES R. on

Rating:

Everything was great!!!

Bonnie R. on

Rating:

the service was absolutely perfect thanks again