Customer Reviews for U-Haul Moving & Storage at Clairmont Rd

2,054 reviews

2885 Clairmont Rd NE   Atlanta, GA 30329
(From I-85: Exit Clairmont Rd turn into and cross Sam's Club parking lot)

(404) 315-0681

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(404) 315-0681

2885 Clairmont Rd NE
Atlanta, GA 30329
(From I-85: Exit Clairmont Rd turn into and cross Sam's Club parking lot)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane exchange
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Location is convenient for me. Access and hours of access were good for me. The facility was clean and my items were just as I had left them. Sometimes the staff working there were not helpful or friendly at all.

William M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARCUS W.  |  First Impressions 
Rating:
5.0

Friendly staff helpful

MOHAMED F.  |  First Impressions 
Rating:
5.0

The staff is great and very helpful would recommend to anyone looking for a good storage facility.

Brandon M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Randall L.  |  Overall Experience 
Rating:
5.0

Great guy at the desk.

Jamal P.  |  First Impressions 
Rating:
2.0

Elevator on building 1 is bad. Needs to be fixed. We couldn’t use the trash. There was a sign that says we could use it for a small fee, and we wanted to pay, but the front desk person declined. Overall, 3/5. Thanks!

Nosa N.  |  Overall Experience 
Rating:
1.0

Lock from storage was still in the unit, I had 5 movers having to wait for 30 minutes, the gentleman from the front I was told by someone from the corporate office who was there at the time he had gone to help me, but not, he was helping another client, the woman from corporate was rude and said at first I was in the wrong unit, and I was not . I’m not sure how she could have made to corporate . After those 30 minutes he came to open the unit, still believing I was wrong

susana c.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Garine G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Randall L.  |  First Impressions 
Rating:
4.0

Great, friendly and helpful staff! No light in my unit. I did have reserved via the Uhaul 800 a heated/refridgerated unit but when I showed up it wasn't available. I had to take the only unit left and there were no lights. I was ok without air and heat. Thank you. Tes Stout

Theresa S.  |  Overall Experience 
Rating:
3.0

Was told first month free however, had to pay $167.90 for the first month. Also had a climate controlled unit reserved but they had none when we arrived. Did not receive any calls or emails with changes. The computer system at UHAUL—what happened to it? I have used UHAUL for years and in the past month helped my son move and then my move it trucks cancelled, hard to get assistance on line or vial phone?

Theresa S.  |  First Impressions 
Rating:
3.0

This location is in need of more staff. Although each staff member were helpful and friendly, when issues a raise it takes too long to find a resolution

Roshauna S.  |  Overall Experience 
Rating:
3.0

There were a lot of bugs in the space.(big ants). They had got into my boxes

JACQUELINE Q.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joaquin P.  |  Overall Experience 
Rating:
2.0

I was lock upstairs on the 3 floor with my key..and my man friend that was helping me move told one of the young ladies in the office for help to get Elevators open She had a nasty attitude and said she didn't have to open it.. Then when I try to explain to her they don't want to hear it.. Every time I come there to do business its always a problem with someone in the front office... You might want to have a mandatory meeting with your staff... customer service sucks I'm very upset about it... very disrespectful and Unprofessional..

Laquisha T.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Eugene W.  |  Overall Experience 
Rating:
2.0

The Rep was by themselves so she was irritated and couldn’t give good customer service. The line was long.

tommy s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

dianne b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARCUS S.  |  First Impressions 
Rating:
5.0

Reserved space online. Set up was fast. Like tha facility location and security.

Jonathan S.  |  First Impressions 
Rating:
3.0

Mattress and boxspring was left at third floor elevator landing.

MICHAEL F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Derrick G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David S.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

CABRAL H.  |  First Impressions 
Rating:
5.0

Andrea is the best!!! Efficient, clear, concise, knowledgeable. Very nice person, made the whole move non-stressful. Please get her some help, she was by herself , and did a great job at not letting us wait for long at all. Great asset...RAISE

Cassandra D.  |  Online Move In 
Rating:
5.0

Clairmont location has been helpful and accommodating

Perry O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DOROTHEA B.  |  First Impressions 
Rating:
5.0

Excellent experience.

howard S.  |  First Impressions 
Rating:
5.0

Tiffany was wonderful! She explained everything, answered my questions, and walked me through every step! Very happy I came to rent here!

patricia m.  |  First Impressions 
No reviews have been submitted for this location.

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