Customer Reviews for U-Haul Moving & Storage at Davis Monthan AFB

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at Davis Monthan AFB

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Lawrence K. on

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William H. on

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You RIP people off by charging them milage for in town usage!

Jatinder S. on

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Thomas N. on

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Challenging a return customer and demanding 3 phone #s and multiple addresses is ridiculous. Stating to a customer that the phone number provided is fake, incorrect dialing the # - unprofessional.

Clay W. on

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Everything was fine.

Vicki B. on

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Paz R. on

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ASHLEY S. on

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I got a uhaul for a very short move. I went a total of 12 miles and it cost me a whopping $220! I thought I was being responsible by getting the insurance but they dont tell you that you pay the insurance rate for everyday you have the uhaul. Also if you get a dolly or any other equipment it's not a flat rate. Its pretty misleading and on top of that they charge you .74 cents a mile. I ordered a trailer 2 yrs ago and went across country and it was only $300. $220 for 12 miles is absolutely insane. Ask about everything before you add it to your order!

Robert B. on

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Larry N. on

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Melinda A. on

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Tyler Delorenzo is always extremely helpful and has made my multiple uhaul truck rentals and storage rental experiences absolutely fast, easy, and friendly. I'm very grateful for uhaul always making moving less painful!

Justine B. on

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ROBERT M. on

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Again, great help!

William P. on

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jennifer h. on

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Don S. on

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Offer tie down straps

Thomas J. on

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NONE

Alfonso C. on

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Staff is Amazing

Ana G. on

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Marvin A. on

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Great. Viewtiful

Kevin K. on

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Charles I. on

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fellowa were a great help to me. thanks

Hayden W. on

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William H. on

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Matthew K. on

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Gwendolyn H. on

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Kenisha W. on

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Martha B. on

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Glen M. on

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no issues

Randall F. on

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Donald J. on

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The store open @ 7am I was there @ 6:55am. I did preregister and I was on my way about 7:20am. Not much??

lorena a. on

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Nothing your employee was very pleasant and courteous.

margarita M. on

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VERY FRIENDLY

James P. on

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You raised my rental cost 50% in 3 months. Somebody at Uhaul is making assumptions an out the stupidity of the public.

Melinda A. on

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Ive used uhaul twice in 2 different states and 3 cities in the last 2 weeks and have been extremely impressed at every location and with the service provided. Thanks for making my moves great!

Jennifer D. on

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Excellent storage facility and very helpful and friendly staff.

Robert B. on

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great service all questions answered. Had my unit in 10 min or less. great unit too Clean.

Gerard A. on

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Service booked via phone representative. Was told 1st month storage would be free if I booked a trailer. When I arrived to storage facility I was charged. Staff member was also rude.

kris f. on

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the door handle had exterior bolts which is not secure enough. anyone could have unbolted the handle and opened the storage unit making the lock useless and the security of my property nonexistent.

Josefina T. on

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My unit was broken into twice from two different unit with items stolen. Although, the staff did give me new locks to replace the broken ones, I feel violated and unsafe.

Ramona S. on

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Thank you Uhaul for your help in the storage and help. You are a great place.

Torey M. on

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The employee was polite and very accommodating!

andra T. on

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They were very helpful

Patricia B. on

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We used u-box to ship furniture from Seattle U-hay to Tucson U-haul. The U-box was placed on a special trailer at the Golf Links Rd U-haul and we drove it to our storage unit to unload. It was a great

CHARLES V. on

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There are homeless people living in some of the units and the mgmt. is aware There are homeless people sleeping inside the storage area. There are homeless people sleeping in the locked bathroom. DNR

Darcy R. on

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I can't say enough good things about U-Haul and how they made my move, that I thought was going to be stressful, into a stress-free, easy experience. THANK YOU!!!

Merilyn S. on

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Everyone was very helpful and knowledgeable...Thank You very much.

LORIE P. on

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Great facility, helpful staff.

Jason M. on

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Tyler the manager was amazing and always helped us when needing.

Jeanine C. on

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The staff were very helpful. The storage site was always clean and convenient.

John H. on

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good job

Yassameen P. on

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Incredible customer service, the entire staff is wonderful, at this location in particular. 4-5 interactions in less than 2 days and completely painless. Thank you all! Highly recommended!

ALICE G. on

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I have had service for several years off and on .I notified you that I would be coming to Tucson from Oregon on 9-18-18 to empty my storage.I was upset because of fined late payment because of what

Mark K. on

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Kept a trailer there for 2 years with no issues. Cheaper than other places with similar facilities.

Alyssa C. on

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Joesph D. on

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Tyler and team were above and beyond with customer service. I was there for about a year and a half and never had a bad experience.

Jessica L. on

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There was a mix up on my order and everyone has been very helpful and accommodating while things get sorted out

JOE P. on

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I had 4 U-Boxes to reload at this facility. The manager, Travis, was very helpful in providing easy access for a large truck and making sure the boxes were ready on time. Highly recommended store!

MICHAEL K. on

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My experience with U-Haul has been a pleasant one. Between a storage unit and vehicle space... I rented for approx 3 years with no trouble or concerns about the security of my property.

Andrea C. on

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My unit was broken into 2 days after I moved my belongings into the unut. This was an awful experience for me.

ADAM M. on

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The people at the wilmot location I dealt with directly and only wanted to deal with them. They were always terrific!

Christine D. on

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several times when I needed to speak to the office or needed a receipt, the computer system was down - that was a continuous annoyance

Dia L. on

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This U-Haul location was amazing.. All of the staff were very helpful, and friendly. Excellent job Davis Monthan AFB!!!!!!!!!!

Karl k. on

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Outstanding personnel and professional people working there. Teamwork excellent

margaret j. on

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Used this to store for a few months family stuff from my deceased parents. First tine I ever used a storage unit. It was easy and very accommodating. I felt the family treasures were secure.

LISA O. on

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Tyler was very professional and extremely helpful with our UBoX pickup.

carol G. on

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Tyler, George, and the crew are awesome! Always!!

Linda A. on

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Tyler was outstanding-went above and beyond to make sure I was safe hauling my UHaul POD and made arrangements for easier drop off. I highly commend him-very valuable employee!!

Melissa L. on

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It was a great stay

John G. on

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Very helpful staff.

jodi g. on

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It seemed okay at first but when we went to get all of our stuff. Some of the items inside storage, not in there when we went to pack up. No one should of got anything. These items R gone can't replac

Angela M. on

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It would have been nice to have a remote to open the gate. Also could have done without the constant presence of questionable individuals hanging around repairing their (many) bicycles.

misty p. on

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Herroine junkies living in the units using the electricty and bathrooms to shoot up. Found several needles the few times we were there. The gate was broke, got locked IN for an hr TWICE. Never again.

Robert & Sharon W. on

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Online connection was bad could never set up an account. We were happy with everything else.