Every thing was good until my unit and 8 others were broken into. The person got in with a access code after hours so it didn't make any sense to me. It wasn't that secure.StephanieLyn M. | Overall Experience
Customer Reviews for U-Haul Moving & Storage at Davis Monthan AFB
Tucson, AZ 85730
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everyone employed at this location knows what needs to get done and they do it. I have been there 3 time in 2 weeks for a storage unit and vehicles. Anytime someobe needed help there was an answer. When something needed done, oneone employee would go help and someone would take over where they left off. No fuss, no announcenents and waitinig, it just got done.Todd A.
I was only supposed to keep the U-Haul for 2 days and I ended up keeping it for five they were very patient and understanding I would definitely recommend it to other people. ThanksGERALDINE M.
I was checked in almost before I got out of my car....very efficient!RONALD D.
Customer did not leave a comment.Joseph G.
Customer did not leave a comment.COLIN S.
Customer did not leave a comment.Thresa V.
Customer did not leave a comment.Chase P.
Customer did not leave a comment.Noah F.
When the person gave me the key he said the tank was full. It was not so I took a picture of the dashboard and it showed there was a quarter less. When I got return it the guy says he's going to charge me $20 for the missing fuel I him I was not going to pay him because the tank had not been full when I picked it up. So I went across the street and filled it up. I have a picture of the dashboard and my recite to prove him wrong. The person that was disrespectful is named Angel and works at the U-haul on golf links and Wilmot. He needs to be reprimanded and I should have my money refunded!EUGENIA A.
Great peoplemCHARLES P. | First Impressions
Customer did not leave a comment.DONNA L.
Customer did not leave a comment.KARL R.
Customer did not leave a comment.CARL S.
After renting the locker, I noticed it was too small, so I had to cancel.Christopher D. | Overall Experience
Customer did not leave a comment.JOSEPH P.
Great service! Employees took good care of ne.JOYCE C.
Customer did not leave a comment.JENELLE S.
Customer did not leave a comment.CHARLES P.
Customer did not leave a comment.JOHN G.
Customer did not leave a comment.Wojciech O.
Free rentals?Tyler C.
Customer did not leave a comment.TAMMY G.
Customer did not leave a comment.MARY W.
The reasons for the rating are as follows: 1) The storage unit itself is not on-site. 2) I had to sweep the unit out. 3) I was not given a card to swipe to get out. 4) My code did not work 5) No one on-site to help after hours. Number called still couldn't get help.GWENDOLYN H. | First Impressions
Staff was extremely courteous and professional. Fastest pick up I've ever had!!! In and out in less that 10 minutes, that's paper work, hooking up and verifying serviceability!!! Give these two guys a pay raise!!! ThanksJEFFREY K.
I would use U-Haul again.Fran H. | Overall Experience
Customer did not leave a comment.ELSA L.
This is the first time I have used this service and it went extremely well. The pick up and explanation how it all works went great. On the other end the same experience. Thank you.Chris D.
Customer did not leave a comment.TYRON B.
Customer did not leave a comment.Michael C.
The service was greatDAPHNE A.
Customer did not leave a comment.PAETON F.
So far so good. Noticed you have plenty of helpful items in the store to buy , boxes, bubble wrap. I always have a good experience with your UHAUL store. Thanks again for your serviceðŸ˜€!LORINDA G.
Customer did not leave a comment.NEIL T.
Customer did not leave a comment.Michael C.
Great service.Robert G.
Customer did not leave a comment.Stephanie W.
Good equipment and good employees.SAM W.
The way to drop off and check in the equipment after hours needs some improvement. It was not letting me check my equipmentLUIS V.
Customer did not leave a comment.JON C.
Customer did not leave a comment.Carole B.
Customer did not leave a comment.HOWARD S.
Customer did not leave a comment.MICHAEL H.
Customer did not leave a comment.KENADEE A.
Nothing at all never had any issues hereJEFFREY W.
Customer did not leave a comment.kenneth t. | Overall Experience
Customer did not leave a comment.GUADALUPE M.
No improvements needed! You do a fabulous job and the equipment is always ready to go when promised! Thank you so much!!!Karen L.
Customer did not leave a comment.Virginia S. | First Impressions
Customer did not leave a comment.CORBITT F.
Customer did not leave a comment.Virginia S.
Hire individuals who can be friendly and courteous. No hi or welcome and no thank you. People who enjoy their job and have a passion to help customers would be an improvement. Very disappointed. Person who helped me was Jorge, could use some training in customer service skills. This location is convenient for me and have used it several times, but will not use it again.DAVID D.
Great help from Uhaul reps..Thanks!!J C.
Awesome experience with my drop-off. Excellent customer service.Xavier R.
Customer did not leave a comment.Sheila S.
They were quick and helpful. I was able to drop off the truck painlessly.KEVIN P.
Customer did not leave a comment.GARY W.
If the company is going to offer insurance for their customers please ensure that it is not a gimmick simply to get more money out of the person. It would also be beneficial if the trailer was thoroughly inspected not just looked at from the outside and given a â€œclearedâ€ to service the next customer. The corporate should also ensure that their customer representatives are updating their location sites to ensure the location is accurate and not a home residence like mine was.Madison Teresa J.
Customer did not leave a comment.Eric K.
The person who checked me in was rude. He acted like he had something better he could be doing.BRITTANY J.
Awesome service, guys came right out and took care of everything. Was there for maybe 2 minutes, so easyISAAC D.
Customer did not leave a comment.HAL L.
The location was convenient but the staff was not personable. I felt like they thought they were doing me a favor instead of me being a patron at their business. The guy also tried to sneak in a insurance price, which I did not request, when he tallied up my bill when I bought the equipment back. Overall, other than the staff probably needing some customer assistance training, everything went as planned.SANDY M.
Super friendly!!COURTNEY F.
Customer did not leave a comment.STAN S.
Customer did not leave a comment.STAN S.
Customer did not leave a comment.MARIA M.
Awesome manager Thank you for all your assist AZ mce.LARRY C.
The crew there definitely helped us out of a tight jam. They were very professional and helpful with all our moving needs.EDUARDO C.
Customer did not leave a comment.HOWARD S.
Make sure the fuel is full, not make next customer pay for extra fuel.JOHN R.
Customer did not leave a comment.HECTOR C.
Customer did not leave a comment.JESSE C.
Customer did not leave a comment.GEORGE W.
Very complicated to move out of unit. If you make it so easy to sign up why not make it just as easy to move out? Having to physically go into a location is really not necessary you should have a dropbox for the lockBelinda P. | Overall Experience
Customer did not leave a comment.Alison F. | Overall Experience
Customer did not leave a comment.JASON C.
Customer did not leave a comment.DAVID S.
Customer did not leave a comment.Nicholas G.
Customer did not leave a comment.Alejandro B.
Customer did not leave a comment.Jacqueline G. | Overall Experience
Customer did not leave a comment.DANIEL B.
Customer did not leave a comment.JOHN R.
Customer did not leave a comment.MARIA P.
Thanks guys!ANDREW S.
They were nice and friendly and we're eager to make sure I got everything I needed.MARICELLA V.
The staff was great! Thank you very muchANTHONY T.
Associate was extremely rudeSTEVEN S.
Customer did not leave a comment.GUADALUPE M.
Customer did not leave a comment.connie h. | Overall Experience
Everyone is friendly helpful and professional I only use this locationROSEELVA S.
fast, friendly service. Thank youChristopher B.
Customer did not leave a comment.Samantha P. | First Impressions
Customer did not leave a comment.BARRY B.
I wish the customer service rep at the counter had told me that the truck I rented did not have a ramp. I paid extra for a heavy duty dolly to make it easier for us two gals. I had to hire a man to help us! $$$$$MARIAN B.
I have rented from this location many, many times. The equipment has never failed on me and the personnel are very friendly, helpful and professional. What more could you ask for? A+ rating from me!KAREN L.
Customer did not leave a comment.MARTIN A. | Overall Experience
Customer did not leave a comment.GLENDA O.
Customer did not leave a comment.MARK H.
Customer did not leave a comment.JOSUE R.
Customer did not leave a comment.HERVEY H.
Customer oriented. Fantastic experience every time I've used them.Jim R. | Overall Experience
Very accommodating and always great to work withNicole P. | Overall Experience
My uhaul was broken into once that they informed me of but also when i had went once it was open alot of things missing . never got a police report or anythingShani K. | Overall Experience
Customer did not leave a comment.SALLY B.
Customer did not leave a comment.BRANDON T.
Customer did not leave a comment.EBONY C.
Customer did not leave a comment.Sharon W.
Truck just wasn't 'new truck' ready. (Not an issue. Got the job done!) The staff at this U-Haul location were knowledgeable, kind and professional. Looking forward to doing more business with this location! Thank you! Have a Blessed Day!DOROTHY M.
Customer did not leave a comment.GALEN R.
Customer did not leave a comment.JEFFERY O.
The service I received was excellent..PAUL S.
Customer did not leave a comment.Andrew H.
Excellent customer serviceConsuelo M. | Overall Experience
Thank you!Rogelio H. | Overall Experience
The gentleman who helped me went above & beyond I much appreciate his help and his courteous service He is a great asset to your organizationManoj R. | First Impressions
Customer did not leave a comment.Marion B. | Overall Experience
Customer did not leave a comment.gerald w. | First Impressions
Customer did not leave a comment.kenneth t. | First Impressions
Customer did not leave a comment.MARK T. | Overall Experience
Customer did not leave a comment.Graciella F. | Overall Experience
Customer did not leave a comment.jamison B. | First Impressions
I made my original reservation online. When I got to the facility using your kiosk was very cumbersome and did not work. When I Call to get assistance I had to repeat everything that I had entered in my online reservation. I was given an access code to enter the property and it did not work. I had to press the call button on the keypad by the gate. He then had to go through another process and give us another code. It seemed very complicated for something that should’ve been very simple.Belinda P. | First Impressions
Customer did not leave a comment.Lucia H. | First Impressions
Love the 24-7 accessJohn C. | Overall Experience
Customer did not leave a comment.Bruce J. | First Impressions
The only reason I closed out my storage locker was to consolidate with my finance's u-haul locker for the sake of convenience. Everyone there has been great. Keep up the good work!JAMES D. | Overall Experience
Insurance claim was denied after the gate damaged my vehicle. Major issue for me. Otherwise, everything was fine.Dana C. | Overall Experience
All my stuff got ruined by water leaks.. I understand my renters insurance will cover my losses but it doesn’t eliminate the fact that I paid for storage that I now realize I didn’t need. I’m giving an excellent because you guys were so kind and took care of me but just a heads up the roofs need to be fixed.. thank goodness my TVs weren’t in there....Chandler O. | Overall Experience
Everyone was super helpful and friendlyLogan K. | First Impressions
Customer did not leave a comment.william c. | Overall Experience
Customer did not leave a comment.Donald B. | Overall Experience
There was one young and extremely disrespectful employee on a power trip that was very rude and unhelpful to this 65 year old man that when another customer blocked my vehicle in your employee expected me to wait while that customer conducted his business. Your employee escalated an already unpleasant situation to a screaming match between him and me. I did not wait to get that employee's name I just wanted to get out of there after being treated like I meant nothing to Uhaul after they got all the money they could expect from me. They were acting like they were too busy getting the next customer's card numbers to be bothered with a prior customer who had already parted with his money.vain s. | Overall Experience
Customer did not leave a comment.Lacie B. | Overall Experience
Everyone is always so helpful and eager to helpAnnette P. | First Impressions
Had a great experience!Bailey B. | Overall Experience
Customer did not leave a comment.Yosty S. | Overall Experience
Customer did not leave a comment.Eric H. | First Impressions
Reservation was wrong for the van pickup location!Ron G. | First Impressions
Customer did not leave a comment.cOLONDA g. | First Impressions
Thank you for keeping my stuff safe for the last 5 years, you're appreciated!JILL D. | Overall Experience
Customer did not leave a comment.Lourdes L. | Overall Experience
I wish they would bring back 24 hour accessKordell B. | First Impressions
Customer did not leave a comment.Earnest C. | Overall Experience
Great people, super helpful and friendlyJim R. | First Impressions
Customer did not leave a comment.william c. | First Impressions
Price went up for the unit 4 months into renting. Will definitely look at other storage options in the future.William H. | Overall Experience
Customer did not leave a comment.ROY L. | First Impressions
Customer did not leave a comment.Hayley S. | Overall Experience
The storage was small as they didn't have the size I needed but I did either it for the time being. The lady staff there was always rude. They were not in the office the times I went. I always had a tag to see management when my storage was paid for. Bathrooms were not available to customers but staff could use them?? Its a good place but I went to another storage company.Paula s. | Overall Experience
Customer did not leave a comment.rose s. | First Impressions
Customer did not leave a comment.Viorca F. | First Impressions
Customer did not leave a comment.darcie c. | Overall Experience
Everyone at UHAUL has been very helpful and courteous. Using UHAUL for my Moving and Storage needs give’s me peace of mind. Thank You so much 😀Merilyn S. | First Impressions
Everyone at UHAUL has been very helpful and courteous. Using UHAUL for my Moving and Storage needs give’s me peace of mind. Thank You so much😀Merilyn S. | Overall Experience
Customer did not leave a comment.floria s. | First Impressions
Customer did not leave a comment.Nina B. | Overall Experience
Storage unit was awesome and everything we needed. Thank yo.Mark G. | Overall Experience
Customer did not leave a comment.Kayla K. | Overall Experience
Small issue with autopay which was easily resolved.KURT N. | Overall Experience
The unit leaked and some of my items got wetFREDERICK M. | Overall Experience
Unit is advertised as a "drive up" unit. It is NOT a "drive up" unit. My wife had to help me carry a 400# piece of furniture. As expected, she dropped it and it's not irreparably damaged.Michael t. | First Impressions
Everything was good. I no longer need storage but don’t know how to vacate the space. How do I do that?Wes T. | Online Move In
The manager is awesomeNeren R. | First Impressions
noneRonald H. | Overall Experience
Customer service is the best I’ve seen in a long time at U-Haul. Everyone is friendly and helpful.Teresa G. | First Impressions
worst customer service I have ever experienced. the entire staff is rude and completely unhelpful.Jonathan S. | Overall Experience
Thank youChavia W. | Overall Experience
First all u-Haul needs to be clean like this storage, people's are very lovely they understand same people's from africa our English is not good like me . So l wish same uhaul to be like this guys .Adalaide J. | Overall Experience
Overall good experienceAdaam S. | Overall Experience
I had no issues and have recommended this placeJOHN D. | Overall Experience
Tyler, the manager, was extremely helpful dropping the trailer and setting up the storage unit for me. Kind, courteous, and professional.Paul V. | First Impressions
I will always use this location.HOWARD S. | Overall Experience
Will recommend and would use again without hesitationAlfred L. | Overall Experience
Easy, convenient, and friendly staff.Mark G. | First Impressions
Uhaul has been a life saver this year over six times. Always wonderful! Tyler Delorenzo is an amazing manager and went the extra length to help me and make my situation so much easier. Thank you!!!!!!Melinda A. | Overall Experience
Everything was Great!!!Vincent S. | First Impressions
Challenging a return customer and demanding 3 phone #s and multiple addresses is ridiculous. Stating to a customer that the phone number provided is fake, incorrect dialing the # - unprofessional.Thomas N. | First Impressions
VERY FRIENDLYmargarita M. | Overall Experience
You raised my rental cost 50% in 3 months. Somebody at Uhaul is making assumptions an out the stupidity of the public.James P. | Overall Experience
Ive used uhaul twice in 2 different states and 3 cities in the last 2 weeks and have been extremely impressed at every location and with the service provided. Thanks for making my moves great!Melinda A. | First Impressions
Excellent storage facility and very helpful and friendly staff.Jennifer D. | Overall Experience
great service all questions answered. Had my unit in 10 min or less. great unit too Clean.Robert B. | First Impressions
Service booked via phone representative. Was told 1st month storage would be free if I booked a trailer. When I arrived to storage facility I was charged. Staff member was also rude.Gerard A. | First Impressions
the door handle had exterior bolts which is not secure enough. anyone could have unbolted the handle and opened the storage unit making the lock useless and the security of my property nonexistent.kris f. | Overall Experience
My unit was broken into twice from two different unit with items stolen. Although, the staff did give me new locks to replace the broken ones, I feel violated and unsafe.Josefina T. | Overall Experience
Thank you Uhaul for your help in the storage and help. You are a great place.Ramona S. | Overall Experience
The employee was polite and very accommodating!Torey M. | First Impressions
They were very helpfulandra T. | First Impressions
We used u-box to ship furniture from Seattle U-hay to Tucson U-haul. The U-box was placed on a special trailer at the Golf Links Rd U-haul and we drove it to our storage unit to unload. It was a greatPatricia B. | Overall Experience
There are homeless people living in some of the units and the mgmt. is aware There are homeless people sleeping inside the storage area. There are homeless people sleeping in the locked bathroom. DNRCHARLES V. | Overall Experience
I can't say enough good things about U-Haul and how they made my move, that I thought was going to be stressful, into a stress-free, easy experience. THANK YOU!!!Darcy R. | First Impressions
Everyone was very helpful and knowledgeable...Thank You very much.Merilyn S. | First Impressions
Great facility, helpful staff.LORIE P. | Overall Experience
Tyler the manager was amazing and always helped us when needing.Jason M. | Overall Experience
The staff were very helpful. The storage site was always clean and convenient.Jeanine C. | Overall Experience
good jobJohn H. | Reservation
Incredible customer service, the entire staff is wonderful, at this location in particular. 4-5 interactions in less than 2 days and completely painless. Thank you all! Highly recommended!Yassameen P. | Reservation
I have had service for several years off and on .I notified you that I would be coming to Tucson from Oregon on 9-18-18 to empty my storage.I was upset because of fined late payment because of whatALICE G. | Overall Experience
Kept a trailer there for 2 years with no issues. Cheaper than other places with similar facilities.Mark K. | Overall Experience
N/aAlyssa C. | Overall Experience
Tyler and team were above and beyond with customer service. I was there for about a year and a half and never had a bad experience.Joesph D. | Overall Experience
There was a mix up on my order and everyone has been very helpful and accommodating while things get sorted outJessica L. | Reservation
I had 4 U-Boxes to reload at this facility. The manager, Travis, was very helpful in providing easy access for a large truck and making sure the boxes were ready on time. Highly recommended store!JOE P. | Overall Experience
My experience with U-Haul has been a pleasant one. Between a storage unit and vehicle space... I rented for approx 3 years with no trouble or concerns about the security of my property.MICHAEL K. | Overall Experience
My unit was broken into 2 days after I moved my belongings into the unut. This was an awful experience for me.Andrea C. | Overall Experience
The people at the wilmot location I dealt with directly and only wanted to deal with them. They were always terrific!ADAM M. | Overall Experience
several times when I needed to speak to the office or needed a receipt, the computer system was down - that was a continuous annoyanceChristine D. | Overall Experience
This U-Haul location was amazing.. All of the staff were very helpful, and friendly. Excellent job Davis Monthan AFB!!!!!!!!!!Dia L. | Overall Experience
Outstanding personnel and professional people working there. Teamwork excellentKarl k. | Overall Experience
Used this to store for a few months family stuff from my deceased parents. First tine I ever used a storage unit. It was easy and very accommodating. I felt the family treasures were secure.margaret j. | Overall Experience
Tyler was very professional and extremely helpful with our UBoX pickup.LISA O. | Overall Experience
Tyler, George, and the crew are awesome! Always!!carol G. | Overall Experience
Tyler was outstanding-went above and beyond to make sure I was safe hauling my UHaul POD and made arrangements for easier drop off. I highly commend him-very valuable employee!!Linda A. | Overall Experience
It was a great stayMelissa L. | Overall Experience
Very helpful staff.John G. | Overall Experience
It seemed okay at first but when we went to get all of our stuff. Some of the items inside storage, not in there when we went to pack up. No one should of got anything. These items R gone can't replacjodi g. | Overall Experience
It would have been nice to have a remote to open the gate. Also could have done without the constant presence of questionable individuals hanging around repairing their (many) bicycles.Angela M. | Overall Experience
Herroine junkies living in the units using the electricty and bathrooms to shoot up. Found several needles the few times we were there. The gate was broke, got locked IN for an hr TWICE. Never again.misty p. | Overall Experience
Online connection was bad could never set up an account. We were happy with everything else.Robert & Sharon W. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!